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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Nightclub
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Hammam
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Karaoke
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Heated pool
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Coffee Shop on site
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Fruits
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Fence around pool
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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ATM/banking
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience the opulence of Chinese-style architecture at 5-star Beijing Palace Soluxe Hotel Astana. Each room and suite is elegantly furnished with modern amenities including a mini-bar and flat-screen TV.
Wellness and Leisure
Indulge in relaxation at the hotel's indoor pool, fitness centre, hammam, and sauna. Unwind after a busy day exploring Astana with a rejuvenating spa session.
Convenient Location
Located near major attractions like Bayterek Monument and Nurzhol Boulevard, our hotel offers easy access to the best of Astana. Enjoy stunning city views from the revolving top-floor restaurant while savoring delicious cuisine.
Book your stay at Beijing Palace Soluxe Hotel Astana now to elevate your travel experience in Astana.
Please note that an additional security deposit of 16000 KZT per night is required at check-in and will be returned upon departure.
Please note that early check-in or late check-out are available at surcharge and upon prior arrangement.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
People 12 years old and over stay for KZT 9,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Расположение, сервис, спасибо на уровне!
новые номера
3 раза был в отеле - в номерах температура 35-40 градусов и ниже не делают ! 24 часа были открыты зимой 2 окна . температура ниже 30 не снизилась . На завтраке никогда нет никакой рыбы , всегда манты , индейка , сосиски , овощей практически нет . Кофе кислый . Все холодное . Попросил подогреть , разогрели вместе с тем маринованными холодными шампиньонами . Зачем то фасоль на завтрак подают в нереальном количестве чеснока , а людям потом в офис ехать . Все рестораны только с китайской едой , ничего для европейцев . Исключение забегаловка , вонючек кальянная на верхнем этаже . В бассейне плитка отпала , порезал руку . Сауна ужасная старая , не греет вообще . В общем красивые только новые номера ( не все ) , остальное 3 звезды
Не понравилось то, что за 180 тысяч я получил старый номер с ободранной мебелью
早餐非常有特色，有中餐还有其他西式餐食，种类多，口味佳，有回家的感觉！
对了，还送了水果，非常好！
建议前台服务改善
В первую ночь было холодно. Температура в номере было 18 градусов. Наследующий день когда мы пожаловались нам поменяли номер. Утром в номере мы обнаружили большого клопа. Все зафиксировали на фото и видео. Позвали администратора. Это ужасно. Опасно для жизни гостей.
Клопы в номере. Холодно.
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