Hotel Castillo El Collado

Hotels
9.3 (204 reviews)
Paseo El Collado, 1 , Laguardia , es
+34648815125
hotelelcollado@gmail.com

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Charming ambiance
Great location
Comfortable rooms
Nice views
Cons:
Service issues
Overpriced
Mixed reviews on amenities and cleanliness

Categories

Cleanliness
7
Overall, guests mentioned cleanliness as a positive aspect, but some reviews highlighted minor cleanliness issues.
Service
6.5
While some guests appreciated the service provided, there were complaints about staff behavior and responsiveness.
Location
8
The hotel is well-located near key attractions and offers beautiful views, contributing positively to guests' experiences.
Room Quality
7.4
Rooms were described as comfortable and charming, but there were occasional issues with amenities and maintenance.
Amenities
6.4
Guests had mixed opinions on the amenities, with some appreciating them while others found them lacking in variety and quality.
Value for Money
5.8
Several guests felt that the hotel was overpriced for the overall experience provided, impacting their perception of value.
Food and Beverage
7.1
The food and beverage options received mixed reviews, with some guests praising the meals while others found them lacking variety and quality.
Overall Experience
7.2
Most guests had a positive overall experience and enjoyed the unique character of the hotel, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 06:00

Property Description

Enchanting Castle Boutique Hotel in Basque Countryside

Distinctly Decorated Rooms
Each of the 10 rooms at Hotel Castillo El Collado is uniquely decorated, blending original features with fabulous details. From canopied beds to heaters from old movie sets, immerse yourself in luxury and charm.

Breathtaking Views and Tower
Situated in the walled village of Laguardia-Rioja Alavesa, the hotel offers stunning views over the Sierra de Cantabria. Climb the tower of the Collado Castle for a privileged vantage point, accompanied by a glass of the hotel's own wine.

Fine Dining Experience
Indulge in carefully prepared dishes made from fresh, local produce in the elegant lounge and dining room of the Collado Castle. Every meal is a culinary delight, presented beautifully for a truly memorable experience.

Escape to your fairytale at Hotel Castillo El Collado - Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for € 33 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 204 reviews
Cleanliness: 7
Service: 6.5
Location: 8
Room Quality: 7.4
Amenities: 6.4
Value for Money: 5.8
Food and Beverage: 7.1
Overall Experience: 7.2
D
David • couple • ec
10
Will definitely consider coming back to same hotel.
Pros:

Beautiful historic building, well located. Friendly staff.

2025-10-16 • via Nuitee
A
arantxa • couple • es
1
Pros:

La ubicación

Cons:

Por poner solo un ejemplo,es la primera vez q voy a un hotel y no hay recepcionista,nadie a quien preguntar,nadie q te explique normas del hotel,comedor,desayuno,horarios,te una habitación q no era tu reserva ,..etc..en fin había mejor organización en el hotel de los líos de los hermanos marx…una experiencia un poco decepcionante

2025-10-12 • via Nuitee
D
Daniel • couple • ca
8
Très bien situé pour nos 2 nuitées.
Pros:

L’emplacement par rapport à la vue et au centre historique.

Cons:

Stationnement à proximité difficile.

2025-10-12 • via Nuitee
P
Paul • extended_group • gb
8
Lovely building. No staff on site most of the time. Breakfast limited, but staff doing breakfast & cleaning were ver
Pros:

Location, building, room

Cons:

No staff on site. More like an air bnb.
Terrace not open

2025-10-11 • via Nuitee
• couple • es
2
Servicio pésimo y personal poco cualificado y sin experiencia.
Pros:

El edificio por fuera

Cons:

El servicio por parte del personal fue pésimo.

2025-10-11 • via Nuitee
F
Francisco Javier • couple • es
10
Pros:

El sitio es muy chulo , la chica de recepción muy simpática y profesional.
La instalación genial , habitación limpia y acogedora.
Recomendado 100 x 100.

2025-10-09 • via Nuitee
M
Marina • couple • se
10
We loved it!
Pros:

Lovely room. Beautiful Hotel. Close to the centre.

2025-10-08 • via Nuitee
H
Hans Olav • couple • no
7
2025-10-02 • via Nuitee
L
Louise • couple • gb
6
Laguardia is a great place as a base for exploring Rioja area and this hotel has character
Pros:

We liked the character of the hotel and the location of Laguardia

Cons:

The hotel offered a dinner with wine pairing which we booked well ahead of our stay which was confirmed by reception when we checked in. However the restaurant weren’t aware of the reservation but fortunately were still able to deliver this.

Difficulty accessing the hotel with suitcases as it’s a distance from the car park and lots of steps in and out of the hotel so we suggest you take a day pack if you’re only there for 1 night

2025-09-28 • via Nuitee
V
Victor • couple • es
10
Amor y locura
Pros:

En desayuno bueno y completo, la ubicación excepcional, el pueblo está rodeado por una cadena montañosa que de forma espectacular lo protege del mal clima.

Cons:

El trato que nos dieron fue de otro mundo, gracias al personal super atento, pude organizar una sorpresa romántica para mí pareja en la suite del hotel, y si eso no es superar todas las expectativas aún nos dieron consejos sobre donde aparcar con la moto cerca y cómodos y sitios de interés extra cerca del hotel. De verdad un trato excepcional!

2025-09-16 • via Nuitee
H
Hans Jörgen • extended_group • se
10
2025-09-15 • via Nuitee
F
Francisco Javier • couple • es
10
Quiero volver
Pros:

la habitación es increible

2025-09-12 • via Nuitee
S
Stephen • couple • gb
4
Very poor communication from the property.advertised facilities ie bar and restaurant closed from Sunday pm to Thursday!
Pros:

Nice room with space and large en suite nice views

Cons:

Facilities advertised were not available. No bar, no restaurant, no staff. Didn’t accept Amex despite advertising that they did. Parking was a long distance from hotel and getting luggage to the room was a major problem. Complained to the management but only received a polite apology. Should have received a major discount or compensation. Very poor. - not a place I would stay again.

2025-09-10 • via Nuitee
D
Daniela • family_with_children • de
10
Pros:

Außergewöhnlich. Absolute Empfehlung . Das Frühstück, die Zimmer, die Lage, die Sauberkeit und die Freundlichkeit des Personals Jederzeit wieder. Parkplatz war kein Problem, fand sich immer was.

Cons:

😊

2025-09-08 • via Nuitee
H
Hans Juergen • extended_group • de
8
Old Charming Hotel
2025-09-08 • via Nuitee
• family_with_children • es
8
2025-09-07 • via Nuitee
J
johnandpat88Montalla • Couples • Vancouver, British Columbia
6
You should avoid this place. Breakfast was minuscule. The rooms are barely adequate.No sign of Javier
Pros:

You should avoid this place. We were gourmet breakfast. It was minuscule. The rooms are barely adequate.
There is no place to hang wet towels.

2025-09-04 • via Tripadvisor
P
Paolo • couple • it
10
Pros:

Camera molto bella e comoda.

Cons:

Arrivando in auto vi è stata qualche difficoltà con la gestione dei bagagli e poi problemi di parcheggio.

2025-09-04 • via Nuitee
M
Monica • couple • es
10
2025-09-03 • via Nuitee
T
Thië • solo_traveller • nl
8
2025-08-30 • via Nuitee