Hotel Premium Chaves - Aquae Flaviae

Hotels
8.6 (3041 reviews)
Praça do Brasil , Chaves , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleaning issues
Service shortages
Inconsistent breakfast quality

Categories

Cleanliness
7.7
Several mentions of unclean areas, particularly hairs on the floor and lack of cleaning attention in common areas.
Service
8.9
Mostly positive comments about staff being friendly and helpful, but some areas of service needed improvements.
Location
9.2
Consistently praised for its excellent location near the center and local amenities.
Room Quality
8.7
General comfort and spaciousness noted positively, although some issues with mattress quality.
Amenities
8.2
Good variety in breakfast offerings, although some amenities like the pool were reported closed.
Value for Money
8.7
Overall good value indicated by various reviews, though some expectations were not met.
Food and Beverage
8.2
Breakfast received mixed reviews, with high praise for variety but some service issues.
Overall Experience
9.2
The general consensus is positive, with many mentions of a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:38

Property Description

Luxurious Accommodation
Hotel Aquae Flaviae offers elegantly decorated rooms in light tones, each equipped with a Smart TV and a safety deposit box. Enjoy a comfortable stay with air conditioning and the option for in-room breakfast.

Gastronomic Delights
Indulge in a culinary journey at Aquae Flaviae's restaurant, serving a mix of regional and international cuisine in a smart-casual setting. Unwind in the lounge bar with a selection of warm drinks and Portuguese wines.

Convenient Location
Located next to the city's thermal baths with medicinal properties, the hotel is centrally positioned just 150 meters from the city center. Take advantage of the tennis court, free WiFi, and the tour desk to plan your activities and day trips.

Book now for an unforgettable stay at Hotel Aquae Flaviae.

Important information:

Please note that invoices with VAT number should be requested in the Special Request Box during the reservation process. Please note that for reservations with nonrefundable rates, the credit card used to make the booking must be presented at check-in.

Please note that extra beds and/or baby cots are subject to availability and confirmation.

Please note that the hotel was recently opened and works are still undergoing in some areas of the property.

When booking half board, please note that drinks are not included.

Half board reservations are a chef menu recommendation communicated dailyGuests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Nov 25, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3041 reviews
Cleanliness: 7.7
Service: 8.9
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9.2
E
Ernesto • solo_traveller • pt
9
Pros:

Localização, funcionarios, pequeno almoço

Cons:

Nada

2026-05-09 • via Nuitee
P
Paula • solo_traveller • pt
9
Pros:

Situação central
Pessoas muito simpáticas

Cons:

Nada a referir

2026-05-09 • via Nuitee
H
Hermelijn • solo_traveller • nl
10
Pros:

Alles was gewelding,om één aan te geven de lokatie, uitzicht.

Cons:

Er was geen frigobar in de kamer.

2026-05-09 • via Nuitee
J
José Casimiro • couple • pt
6
No melhor pano cai a nódoa!
Pros:

Já conhecia este hotel. A localização é boa. O pequeno-almoço também é bom. O hotel é acolhedor. Os funcionários são simpáticos (mas não conseguiram resolver o problema com que me deparei).

Cons:

Não gostei mesmo nada de não ter gel de duche, nem shampoo. Aparentemente por lapso da funcionária da limpeza do quarto, estava colocado na parede do poliban um recipiente com sabão líquido de lavagem das mãos!!! E ainda me tentaram convencer de que era mesmo assim e que aquele líquido servia para tudo: mãos, corpo e cabelo. Perante a minha insistência e discordância, concluíram que eu tinha razão e que nos outros quartos havia recipientes correctamente abastecidos dos devidos líquidos, obviamente diferentes.

2026-05-09 • via Nuitee
C
Carlos • extended_group • ch
8
2026-05-08 • via Nuitee
M
Miguel • couple • es
9
Pros:

Ubicación
Atención del personal, sobre todo una mujer que estaba en recepción por la noche que es muy atenta

2026-05-08 • via Nuitee
C
Carlos • extended_group • pt
9
Muito bom!
Pros:

Simpatia no atendimento na recepção

2026-05-08 • via Nuitee
E
Ernesto • couple • pt
9
Fantástica!
Pros:

Localização, pequeno almoço, simpatia dos funcionários.

Cons:

Nada!

2026-05-08 • via Nuitee
J
Joan • extended_group • es
8
2026-05-06 • via Nuitee
M
Manuela • couple • pt
9
2026-05-06 • via Nuitee
L
Luísa • family_with_children • pt
4
2026-05-05 • via Nuitee
L
Ligia • couple • pt
10
Pros:

Tudo.

Cons:

Nada

2026-05-04 • via Nuitee
T
Thomas • family_with_children • be
8
Pros:

chambre sobre et proprette
salle de bain confortable
excellente situation
excellent restaurant

Cons:

vitres pas propres
3e lit de la chambre peu confortable (lit d'appoint)

2026-05-04 • via Nuitee
A
António • couple • pt
8
Ótima
Pros:

Simpatia, localização e espaço

Cons:

Nada em especial

2026-05-03 • via Nuitee
M
Maria Da Conceicao • couple • pt
10
Brutal
Pros:

Tudo ✨

2026-05-02 • via Nuitee
R
Regula • solo_traveller • ch
9
Pros:

Das Personal hat mich sehr gut unterstützt. Herzlichen Dank!

2026-05-02 • via Nuitee
F
Friedrich • couple • de
8
2026-05-02 • via Nuitee
T
Tina • solo_traveller • pt
9
2026-05-02 • via Nuitee
S
Susana • family_with_children • pt
7
2026-05-02 • via Nuitee
V
Viorica • couple • pt
10
2026-05-02 • via Nuitee