Hotel Premium Chaves - Aquae Flaviae

Hotels
8.6 (3343 reviews)
Praça do Brasil , Chaves , PT
+351 276 309 000

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleaning issues
Service shortages
Inconsistent breakfast quality

Categories

Cleanliness
7.7
Several mentions of unclean areas, particularly hairs on the floor and lack of cleaning attention in common areas.
Service
8.9
Mostly positive comments about staff being friendly and helpful, but some areas of service needed improvements.
Location
9.2
Consistently praised for its excellent location near the center and local amenities.
Room Quality
8.7
General comfort and spaciousness noted positively, although some issues with mattress quality.
Amenities
8.2
Good variety in breakfast offerings, although some amenities like the pool were reported closed.
Value for Money
8.7
Overall good value indicated by various reviews, though some expectations were not met.
Food and Beverage
8.2
Breakfast received mixed reviews, with high praise for variety but some service issues.
Overall Experience
9.2
The general consensus is positive, with many mentions of a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:38

Property Description

Luxurious Accommodation
Hotel Aquae Flaviae offers elegantly decorated rooms in light tones, each equipped with a Smart TV and a safety deposit box. Enjoy a comfortable stay with air conditioning and the option for in-room breakfast.

Gastronomic Delights
Indulge in a culinary journey at Aquae Flaviae's restaurant, serving a mix of regional and international cuisine in a smart-casual setting. Unwind in the lounge bar with a selection of warm drinks and Portuguese wines.

Convenient Location
Located next to the city's thermal baths with medicinal properties, the hotel is centrally positioned just 150 meters from the city center. Take advantage of the tennis court, free WiFi, and the tour desk to plan your activities and day trips.

Book now for an unforgettable stay at Hotel Aquae Flaviae.

Important information:

Please note that invoices with VAT number should be requested in the Special Request Box during the reservation process. Please note that for reservations with nonrefundable rates, the credit card used to make the booking must be presented at check-in.

Please note that extra beds and/or baby cots are subject to availability and confirmation.

Please note that the hotel was recently opened and works are still undergoing in some areas of the property.

When booking half board, please note that drinks are not included.

Half board reservations are a chef menu recommendation communicated dailyGuests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

8.6
Based on 3343 reviews
Cleanliness: 7.7
Service: 8.9
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9.2
L
Laura • couple • pt
10
2026-10-23 • via Nuitee
L
Luisa • extended_group • pt
9
2026-10-22 • via Nuitee
B
Bernardo • couple • es
7
2026-10-22 • via Nuitee
P
Peter • solo_traveller • gb
10
Quality hotel.
Pros:

We have stayed here before and the staff, rooms and breakfast are great we love it here.

2026-10-21 • via Nuitee
H
helder • extended_group • pt
10
Muito bom
Pros:

A localização é a limpeza e os funcionários muito educados

2026-10-20 • via Nuitee
J
jason • extended_group • gb
9
Pros:

location

2026-10-20 • via Nuitee
M
Marta • couple • pt
10
2026-10-20 • via Nuitee
F
Freitas • couple • pt
10
2026-10-19 • via Nuitee
J
Jorge • couple • pt
10
Top
Pros:

Limpeza e basicamente tudo

2026-10-18 • via Nuitee
J
jean claude • couple • fr
8
2026-10-18 • via Nuitee
A
Alberto • couple • es
7
Tiene que mejorar en los pequeños detalles
Pros:

En general bien.. pequeños de talles

Cons:

La cena... era tan pobre que el 2 día no hemos cenado en el hotel

2026-10-18 • via Nuitee
I
Isabel • solo_traveller • pt
8
2026-10-17 • via Nuitee
M
Manuel • couple • pt
9
Pros:

Dos funcionários, da localização

Cons:

Nos quartos de banho o gel muito mal colocado ,dificil de ser usado..falta de argola no duche para maior segurança de hospedes mais idosos

2026-10-16 • via Nuitee
J
José Luís Ferreira • couple • pt
7
2026-10-16 • via Nuitee
S
SONIA • couple • es
8
2026-10-15 • via Nuitee
J
João • couple • pt
8
2026-10-15 • via Nuitee
A
Antonio • extended_group • pt
8
2026-10-15 • via Nuitee
B
Beatriz • couple • es
9
Al lado balneario termas Aqua y casco viejo
Pros:

Centrico

Cons:

Nada

2026-10-14 • via Nuitee
A
Adriano António • family_with_children • pt
7
Pros:

Hotel bem tratado, decoração agradável, ótima localização

Cons:

Uma TV estava avariada

2026-10-14 • via Nuitee
C
C • extended_group • gb
9
Pros:

Good location

Cons:

The metal bollards stick out beyond the kerb and are very difficult to see. I damaged my vehicle and saw someone else do the same thing

2026-10-13 • via Nuitee