Hotel Premium Chaves - Aquae Flaviae

Hotels
8.6 (3284 reviews)
Praça do Brasil , Chaves , pt
+351 276 309 000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleaning issues
Service shortages
Inconsistent breakfast quality

Categories

Cleanliness
7.7
Several mentions of unclean areas, particularly hairs on the floor and lack of cleaning attention in common areas.
Service
8.9
Mostly positive comments about staff being friendly and helpful, but some areas of service needed improvements.
Location
9.2
Consistently praised for its excellent location near the center and local amenities.
Room Quality
8.7
General comfort and spaciousness noted positively, although some issues with mattress quality.
Amenities
8.2
Good variety in breakfast offerings, although some amenities like the pool were reported closed.
Value for Money
8.7
Overall good value indicated by various reviews, though some expectations were not met.
Food and Beverage
8.2
Breakfast received mixed reviews, with high praise for variety but some service issues.
Overall Experience
9.2
The general consensus is positive, with many mentions of a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:38

Property Description

Luxurious Accommodation
Hotel Aquae Flaviae offers elegantly decorated rooms in light tones, each equipped with a Smart TV and a safety deposit box. Enjoy a comfortable stay with air conditioning and the option for in-room breakfast.

Gastronomic Delights
Indulge in a culinary journey at Aquae Flaviae's restaurant, serving a mix of regional and international cuisine in a smart-casual setting. Unwind in the lounge bar with a selection of warm drinks and Portuguese wines.

Convenient Location
Located next to the city's thermal baths with medicinal properties, the hotel is centrally positioned just 150 meters from the city center. Take advantage of the tennis court, free WiFi, and the tour desk to plan your activities and day trips.

Book now for an unforgettable stay at Hotel Aquae Flaviae.

Important information:

Please note that invoices with VAT number should be requested in the Special Request Box during the reservation process. Please note that for reservations with nonrefundable rates, the credit card used to make the booking must be presented at check-in.

Please note that extra beds and/or baby cots are subject to availability and confirmation.

Please note that the hotel was recently opened and works are still undergoing in some areas of the property.

When booking half board, please note that drinks are not included.

Half board reservations are a chef menu recommendation communicated dailyGuests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

8.6
Based on 3284 reviews
Cleanliness: 7.7
Service: 8.9
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9.2
J
Jose • couple • ca
7
I don’t know if I stay at this place because of parking being so terrible.
Pros:

Location was excellent.

Cons:

Parking, electric charging, entrance to drive in very bad.

2026-08-28 • via Nuitee
C
Cardoso • solo_traveller • pt
10
2026-08-28 • via Nuitee
M
Maria Conceicao • extended_group • ch
8
2026-08-28 • via Nuitee
A
Ana • solo_traveller • es
9
Pros:

Los jardines exteriores

Cons:

Faltaban unas hamacas en la terraza de la habitacion

2026-08-28 • via Nuitee
I
Inês • solo_traveller • pt
9
2026-08-28 • via Nuitee
J
José • couple • fr
8
Bien
Pros:

Piscine et literie

Cons:

Pas de saumon au petit déjeuner

2026-08-28 • via Nuitee
A
Antonio • solo_traveller • pt
8
2026-08-28 • via Nuitee
S
Sofia Ferreiro • extended_group • pt
8
serviço bom, funcionários atenciosos e prestativos, estacionamento muito fraco mesmo.
Pros:

os funcionários e o pequeno almoço

Cons:

o parque de estacionamento

2026-08-27 • via Nuitee
M
Martins • family_with_children • pt
7
Cons:

Exterior do hotel, parque estacionanento em más condições.

2026-08-27 • via Nuitee
N
Nolan • extended_group • fr
8
2026-08-27 • via Nuitee
L
luis • couple • pt
7
2026-08-27 • via Nuitee
L
Lídia • solo_traveller • pt
8
2026-08-26 • via Nuitee
C
Cristina • couple • pt
7
Pros:

Pequeno almoço muito bom e variado.

Cons:

Funcionários pouco simpáticos.

2026-08-26 • via Nuitee
E
Eusebio • couple • ch
10
Exelente
Pros:

Pequeno almoço Exelente , quartos limpos e espaçosos

Cons:

Nada a dizer

2026-08-26 • via Nuitee
S
Serrano • solo_traveller • fr
7
2026-08-26 • via Nuitee
S
Soares • solo_traveller • pt
6
Cons:

Jantar

2026-08-26 • via Nuitee
J
João • couple • pt
7
2026-08-26 • via Nuitee
L
Luís Miguel • couple • pt
9
Bom hotel, a repetir.
Pros:

Do quarto e do pequeno-almoço.

Cons:

Da piscina. Minúscula. Não havia toalhas disponíveis para mim, devido ao “excesso” de clientes.
A este nível é inaceitável.

2026-08-25 • via Nuitee
Y
Yo • solo_traveller • es
2
Pros:

La situacion.el desayu o

Cons:

Hotel viejo. Descuidado.habitaciones sin ventilacion(huele fatal).colchones pesimos.aparcamiento exterior fatal lleno de o de baches .

2026-08-25 • via Nuitee
M
mariana • couple • pt
8
Pros:

Proximidade da cidade

2026-08-25 • via Nuitee