Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Value for Money

Categories

Cleanliness
7.43
Several reviews mentioned issues with cleanliness, including dust and lack of adequate supplies.
Service
9.4
Many guests appreciated the friendly and helpful nature of the staff.
Location
9.44
Consistently praised for its prime location and beautiful views.
Room Quality
7.89
Mixed feedback on room size and views; some rooms had unpleasant odors.
Amenities
7.42
Amenities such as the hot tub and WiFi were often not functioning.
Value for Money
6.38
Numerous complaints on the lack of services provided for the price paid.
Food and Beverage
8.43
Breakfast was mentioned positively, but there were complaints regarding the overall food service.
Overall Experience
8.4
Guests had both enjoyable and frustrating experiences, leading to mixed overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:28

Property Description

Luxurious Rooms with Stunning Views

Delicious Continental Breakfast and Bar Service

Historic Building with Contemporary Design

Experience the beauty and charm of Naples at Relais sul Mare. Book now to enjoy a seaside getaway with top-notch amenities and exceptional service.

Important information:

Guests arriving outside check-in hours are advised to contact the property in advance to arrange self-check-in.

All requests for late arrival are subject to approval by the property.

Please note that the on-site elevator is coin-operated.

Outdoor parking is available for an additional fee ranging from EUR 25–40 per day, depending on the vehicle size.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NAP

Location

Guest Reviews

8.1
Based on 1873 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 7.42
Value for Money: 6.38
Food and Beverage: 8.43
Overall Experience: 8.4
S
Svetoslav • couple • bg
9
2026-09-12 • via Nuitee
C
c.farr • solo_traveller • at
8
Neapel hat überzeugt
Pros:

Der Ausblick auf den Vesuv, die Promenade und das Meer war grandios (Zimmer Nr. 105 mit großem Fenster, das auch zum Öffnen ging). Die Lage war top. Das touistische Zentrum in gut 20 Gehminuten zu erreichen, ebenfalls der Kreuzfahrt-Hafen (dort ist auch eine sehr große METRO-Station). Außerdem befinden sich zahlreiche Restaurants in der Umgebung (unmittelbar daneben das Luxus-Restaurant CRAZY PIZZA von Flavio Briatore).

Cons:

Das Frühstück ist in erster Linie auf süß ausgelegt (keine Eier, kein Gemüse, kaum Wurst.) und wirkt auf den ersten Blick etwas bescheiden. Doch das Personal ist sehr freundlich und bei dem guten Preis-Leistungsverhältnis letztendlich auch so in Ordnung. Der Lift ist etwas abenteuerlich, aber spannend.

2026-09-12 • via Nuitee
S
Sean • solo_traveller • au
7
Pros:

Location

Cons:

No one there on check-in and waiting 20 mins to be only given the wrong room when we finally did check in. Then having to move luggage, crazy.

2026-09-10 • via Nuitee
I
ILAN • couple • us
3
Veiw and location was phenomenal, room was disappointing
Cons:

The air conditioner was broken and was told its because our room faces the sun :/ at night in the 90+ degree heat we couldnt sleep, it was stifling. Management didn't have a fan to give us, had to borrow a tiny fan fit for 1 person to cool is down on the last night. We had terrible nights sleep. We were told we would get compensation, but still waiting on an answer.

2026-09-08 • via Nuitee
B
Buaron • couple • il
7
2026-09-08 • via Nuitee
A
Amine Mohamed • couple • it
8
2026-09-06 • via Nuitee
P
Pasquale • couple • it
10
2026-09-04 • via Nuitee
P
paola • couple • ie
8
Funky little hotel in Naples “Lungomare”
Pros:

The areas, rooms and staff. Bed really comfortable.

Cons:

Room a bit too small for a big suitcase. Lift up to the rooms claustrophobic. A courtesy light when you arrive in the middle of the night and there is no one at reception world help finding your whereabouts. A very pleasant 3 star not 4.

2026-09-03 • via Nuitee
M
Massimo • couple • it
10
Signori alla reception Francesca e Giuseppe squisiti , dispensatori di preziosi consigli, affabili
Pros:

Accurata , varia , qualità ottima e gentilezza del personale .

Cons:

Nulla

2026-09-02 • via Nuitee
G
Giorgio • couple • it
9
Fantastico!
Pros:

Struttura molto bella e in ottima posizione nella città, staff cortese, camera comoda e spaziosa, colazione di qualità e abbondante

2026-09-01 • via Nuitee
D
dentsikiotis • solo_traveller • gr
10
2026-09-01 • via Nuitee
L
Laudieri • solo_traveller • it
8
Pros:

Idromassaggio e bello la vista mozzafiato anche la camera molto bella ... Personale braviii sorridenti accolti molto bene

Cons:

Impeccabile

2026-09-01 • via Nuitee
N
Nocerino • couple • it
10
Pros:

Staff per la colazione super disponibile, di una dolcezza unica. Per quanto riguarda il cibo, tutto buonissimo!

2026-08-31 • via Nuitee
K
Kim • couple • ch
8
2026-08-31 • via Nuitee
A
Antonio • couple • it
10
Bellissimo
Pros:

Tutto perfetto, francesca che ci ha accolti è stata molto cortese , torneremo sicuramente

Cons:

La colazione

2026-08-30 • via Nuitee
M
Maria immacolata • couple • it
7
2026-08-29 • via Nuitee
P
Peixoto • couple • es
10
Pros:

E bellísima , pulita

2026-08-27 • via Nuitee
V
Virgilio • extended_group • it
9
Pros:

La posizione sul lungomare è ottima. Struttura moderna e ben studiata

Cons:

La colazione piuttosto contenuta. Lo yogurt terminato il giorno prima non era presente nemmeno il giorno successivo

2026-08-27 • via Nuitee
M
melanie • family_with_children • be
8
Cons:

Le petit déjeuné n’était pas très variés

2026-08-27 • via Nuitee
P
perrone • couple • it
8
2026-08-26 • via Nuitee