Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Value for Money

Categories

Cleanliness
7.43
Several reviews mentioned issues with cleanliness, including dust and lack of adequate supplies.
Service
9.4
Many guests appreciated the friendly and helpful nature of the staff.
Location
9.44
Consistently praised for its prime location and beautiful views.
Room Quality
7.89
Mixed feedback on room size and views; some rooms had unpleasant odors.
Amenities
7.42
Amenities such as the hot tub and WiFi were often not functioning.
Value for Money
6.38
Numerous complaints on the lack of services provided for the price paid.
Food and Beverage
8.43
Breakfast was mentioned positively, but there were complaints regarding the overall food service.
Overall Experience
8.4
Guests had both enjoyable and frustrating experiences, leading to mixed overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:28

Property Description

Luxurious Rooms with Stunning Views

Delicious Continental Breakfast and Bar Service

Historic Building with Contemporary Design

Experience the beauty and charm of Naples at Relais sul Mare. Book now to enjoy a seaside getaway with top-notch amenities and exceptional service.

Important information:

Guests arriving outside check-in hours are advised to contact the property in advance to arrange self-check-in.

All requests for late arrival are subject to approval by the property.

Please note that the on-site elevator is coin-operated.

Outdoor parking is available for an additional fee ranging from EUR 25–40 per day, depending on the vehicle size.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.1
Based on 1668 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 7.42
Value for Money: 6.38
Food and Beverage: 8.43
Overall Experience: 8.4
A
Anna • couple • mt
1
2026-02-13 • via Nuitee
L
LEONARDO • couple • it
6
2026-02-12 • via Nuitee
I
ilovetwoTAZ • solo_traveller • it
9
Pros:

Posizione sul mare splendida

Cons:

Lavandino in camera

2026-02-11 • via Nuitee
J
Joaquín Alejandro • couple • co
10
SÚPER RECOMENDADO !!!
Pros:

Excelente, cómodo. La habitación fue espectacular. Amanecer viendo el mar desde el jacuzzi fue maravilloso.
La atención fue espectacular. Franchesca te hace sentir en casa. Te atiende todas las necesidades. Giuseppe te explica todo acerca donde ir. Son todos muy amables cordiales. Serviciales. De verdad
El hotel en la mejor zona. un10/10. Felicitaciones

Cons:

Todo fue excelente.
Volvería mil veces más

2026-02-10 • via Nuitee
D
Davide • couple • it
10
2026-02-08 • via Nuitee
V
Virginia • couple • it
7
Posizione perfetta e staff gentile: un soggiorno che lascia il segno
Pros:

ottima posizione, comoda per spostarsi ed è proprio sul lungomare. Personale davvero cordiale

Cons:

al nostro arrivo per il check-in alle 20 abbiamo trovato la finestra aperta, il che ha contribuito a rendere la stanza piuttosto fredda. Il riscaldamento non funzionava correttamente ed abbiamo potuto segnalare la questione solo la mattina seguente, al momento del check-out, poiché nella serata di Capodanno a partire dalle ore 15 non era prevista la presenza di personale alla reception.

2026-02-08 • via Nuitee
V
Valentina • couple • it
6
Non vale il prezzo e le stelle
Pros:

Simpatia e cordialità della receptionist
Posizione

Cons:

Non è un 4 stelle. Doccia piena di calcare, rubinetto vasca rotto, materasso molto scomodo, scopino e porta carta igienica rotti, mobili scheggiati, colazione così così.
Non capisco come possa essere classificato 4 stelle. Non vale il prezzo

2026-02-08 • via Nuitee
A
Adrian • solo_traveller • gb
9
2026-01-29 • via Nuitee
M
Marco151413 • solo_traveller • it
7
Pros:

Buona colazione, bella camera, letto comodo. Hotel con stile

Cons:

Si sentiva la TV della camera accanto e il rumore dell'ascensore. Buon wifi

2026-01-28 • via Nuitee
F
Francesca • couple • it
9
Posizione stupenda
Pros:

La posizione di questa struttura é magnifica, tutto molto bello.
Io ho alloggiato nella camera con la jacuzzi, molto spaziosa e dispone di tutti i comfort.

Cons:

La colazione sarebbe da migliorare.

2026-01-27 • via Nuitee
V
VINCENZO • couple • it
6
Napoli sempre bella, peccato facesse freddo
Pros:

la posizione

Cons:

abbiamo fatto presente che all'entrata della suite e della junior suite c'é un gradino non segnalato adeguatamente, con rischio di cadere o prendere una storta alla caviglia

2026-01-27 • via Nuitee
S
Sofia • solo_traveller • it
9
2026-01-26 • via Nuitee
N
Nardi • couple • it
10
2026-01-26 • via Nuitee
G
Giorgio • couple • it
10
Pros:

Camera eccezionale, staff cordiale e disponibile... location Fantastica

Cons:

Non riesco a trovare difetti...non ce ne sono

2026-01-25 • via Nuitee
L
Laurent • couple • fr
10
Hôtel idéalement placé avec vue imprenable sur le Vésuve
Pros:

Superbe petit hôtel sur l'esplanade de Naples, avec vue imprenable sur la baie de Naples et le Vésuve en arrière plan !
Notre chambre (suite 104) était simplement magique avec le jacuzzi donnant directement sur le Vésuve. Et le petit balcon juste impeccable. Un grand merci à Francesca pour son accueil à notre arrivée, ses explications en français et sa gentillesse.
Petit déjeuner très agréable.
Chambre moderne, très bien équipée
Un parking est disponible à environ 300 mètres de l'hôtel (accord passé avec l'hôtel): contacter l'hôtel pour qu'une place vous y soit réservé (entre 25 et 35€ la nuit selon votre catégorie de voiture) et franchement, c'est beaucoup plus sécurisant que de laisser la voiture dans les ruelles (places libres très compliquées à trouver et sécurité de Naples pas vraiment au top d'après le loueur de voiture)

Cons:

rien

2026-01-24 • via Nuitee
O
oz fadida • couple • il
9
2026-01-24 • via Nuitee
C
Carmine • solo_traveller • it
7
Pros:

Struttura pulita, accogliente e praticamente sul mare

Cons:

Dalle foto al momento della prenotazione si vincono camere vista mare, ma mi è stata assegnata una visita interna

2026-01-24 • via Nuitee
F
framor71 • couple • it
8
Pros:

Posizione e stanza

Cons:

Piccole carenze nei dettegli in relazione al tipo di hotel

2026-01-24 • via Nuitee
F
frederic • couple • fr
8
2026-01-20 • via Nuitee
M
Mayo • couple • jp
9
2026-01-20 • via Nuitee