Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Value for Money

Categories

Cleanliness
7.43
Several reviews mentioned issues with cleanliness, including dust and lack of adequate supplies.
Service
9.4
Many guests appreciated the friendly and helpful nature of the staff.
Location
9.44
Consistently praised for its prime location and beautiful views.
Room Quality
7.89
Mixed feedback on room size and views; some rooms had unpleasant odors.
Amenities
7.42
Amenities such as the hot tub and WiFi were often not functioning.
Value for Money
6.38
Numerous complaints on the lack of services provided for the price paid.
Food and Beverage
8.43
Breakfast was mentioned positively, but there were complaints regarding the overall food service.
Overall Experience
8.4
Guests had both enjoyable and frustrating experiences, leading to mixed overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:28

Property Description

Luxurious Rooms with Stunning Views

Delicious Continental Breakfast and Bar Service

Historic Building with Contemporary Design

Experience the beauty and charm of Naples at Relais sul Mare. Book now to enjoy a seaside getaway with top-notch amenities and exceptional service.

Important information:

Guests arriving outside check-in hours are advised to contact the property in advance to arrange self-check-in.

All requests for late arrival are subject to approval by the property.

Please note that the on-site elevator is coin-operated.

Outdoor parking is available for an additional fee ranging from EUR 25–40 per day, depending on the vehicle size.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.1
Based on 1688 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 7.42
Value for Money: 6.38
Food and Beverage: 8.43
Overall Experience: 8.4
D
Denise • couple • it
10
2026-03-28 • via Nuitee
A
Arthur • solo_traveller • nl
8
Pros:

The location is superb, right on the main esplanade. The seafront stretch is full of hotels, but this one offers great value compared to the larger ones down the road. Rooms are good, sizeable, with balconies from which I had a good view of Mt Vesuvio over the bay. I forgot a pair of glasses, but the staff was very helpful in sending them to me.

2026-03-27 • via Nuitee
F
FEDERICA • solo_traveller • it
10
Pros:

tutto perfetto location, colazione, personale disponibile e gentile ; situazione piacevole di relax post lavoro e ottimale per vacanza privata di coppia

2026-03-26 • via Nuitee
R
Roberto • couple • it
6
2026-03-26 • via Nuitee
L
Loridana • couple • mt
6
2026-03-25 • via Nuitee
F
Federica • family_with_children • it
9
2026-03-25 • via Nuitee
M
Matteo • couple • it
10
Eccellente!!!!
Pros:

Ottima colazione e vista del mare

Cons:

La nostra camera era un po piccola

2026-03-24 • via Nuitee
A
Alberto • couple • ch
9
Ho gia raccomandato l albergo ad una coppia di amici inglesi
Pros:

posizione

Cons:

si sentiva un poi di rumore dalle camere adiacenti
L ospite deve ricevere istruzioni su come accendere e fare funzionare il televisore inglobato in un grande specchio

2026-03-23 • via Nuitee
P
Paul • couple • gb
8
Wonderfully situated with far reaching views to Vesuvius.
Pros:

Francesca and Julia were most knowledgeable and helpful providing great suggestions for dining and sightseeing.
Perfect bay location yet 15 minutes only to ferry and Spanish Quarter.

Cons:

Small issues: The Nespresso coffee machine in the room did not have coffee pods or milk.
Also Italy is a country that produces amazing bread and yet the breakfast offering was pre sliced rather than crusty rolls to accompany the meats and cheeses.

2026-03-23 • via Nuitee
G
guido • family_with_children • it
7
Pros:

Posizione e vista

Cons:

Manutenzione carente e necessaria nonostante sia una struttura di recente ristrutturazione

2026-03-23 • via Nuitee
D
Daniele • couple • it
10
Pros:

Posto spettacolare....vista mare illegale ..qualità prezzo ottima

Cons:

Le mattonelle della jacuzzi si stanno togliendo....al bagno c era una crepa sul muro vicino al gabinetto

2026-03-21 • via Nuitee
A
Ari • couple • fi
9
Mainio hotelli ja upeat maisemat
Pros:

Henkilökunta ystävällistä, aamiaishoitaja Maria supermukava. Francisca ammattitaitoinen. Parveke Vesuviukselle mahtava

2026-03-21 • via Nuitee
M
maria antonia • couple • it
8
Pros:

Posizione

2026-03-21 • via Nuitee
V
vito • couple • it
9
2026-03-20 • via Nuitee
M
Martin • couple • gb
7
Was ok , location very good and safe but would not stay again, try somewhere else.
Pros:

Very clean good location, nice staff

Cons:

Extremely Limited facilities, tiny lift, poor breakfast, not good access to rooms other than smallest lift we have ever seen

2026-03-19 • via Nuitee
L
Lira • couple • ru
9
2026-03-18 • via Nuitee
M
Marica • couple • it
10
Pros:

Tutto perfetto

2026-03-17 • via Nuitee
L
Luca • couple • it
8
Pros:

Posizione, in centro con vista mare. Pulizia e gentilezza dello staff.

2026-03-17 • via Nuitee
G
Giampiero • solo_traveller • it
10
Pros:

Veduta, pulizia e cortesia del personale

2026-03-16 • via Nuitee
C
Cristian • couple • it
8
2026-03-16 • via Nuitee