Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Value for Money

Categories

Cleanliness
7.43
Several reviews mentioned issues with cleanliness, including dust and lack of adequate supplies.
Service
9.4
Many guests appreciated the friendly and helpful nature of the staff.
Location
9.44
Consistently praised for its prime location and beautiful views.
Room Quality
7.89
Mixed feedback on room size and views; some rooms had unpleasant odors.
Amenities
7.42
Amenities such as the hot tub and WiFi were often not functioning.
Value for Money
6.38
Numerous complaints on the lack of services provided for the price paid.
Food and Beverage
8.43
Breakfast was mentioned positively, but there were complaints regarding the overall food service.
Overall Experience
8.4
Guests had both enjoyable and frustrating experiences, leading to mixed overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:28

Property Description

Luxurious Rooms with Stunning Views

Delicious Continental Breakfast and Bar Service

Historic Building with Contemporary Design

Experience the beauty and charm of Naples at Relais sul Mare. Book now to enjoy a seaside getaway with top-notch amenities and exceptional service.

Important information:

Guests arriving outside check-in hours are advised to contact the property in advance to arrange self-check-in.

All requests for late arrival are subject to approval by the property.

Please note that the on-site elevator is coin-operated.

Outdoor parking is available for an additional fee ranging from EUR 25–40 per day, depending on the vehicle size.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.1
Based on 1688 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 7.42
Value for Money: 6.38
Food and Beverage: 8.43
Overall Experience: 8.4
M
Marcos • couple • ar
10
Increíble
Pros:

El cuarto con hidromasaje y vista a toda la bahía y el Vesubio de fondo, simplemente inigualable. Ojalá nos hubiésemos quedado más noches! El desayuno muy bien y el personal muy atento, nos ayudaron en todo. Grazie mille! Esperamos volver pronto.

2026-04-16 • via Nuitee
A
Antonio • couple • it
10
2026-04-13 • via Nuitee
K
Kevin Marc • couple • de
9
2026-04-13 • via Nuitee
A
antonio • couple • it
10
2026-04-08 • via Nuitee
S
Sèbe • couple • fr
1
Le plus court check-in - check-out
Pros:

Rien

Cons:

Nous sommes arrivé et avons constaté une chambre catastrophique pour apprécier quelques jours de vacances.
Chambre exigu entre 4 murs (sensation de claustrophobie) aucune luminosité naturelle, il faut même en plein jour allumer les lumières. La seule petite fenêtre se trouve au fond d'un minuscule corridor loin de la chambre et donne sur les climatisations. Etc...
Malgré avoir perdu 438 EUR, nous avons quitté les lieux pour un autre hôtel car il était impossible de profiter de cette chambre pour apprécier quelques jours de vacances.

2026-04-08 • via Nuitee
F
flora • couple • it
7
Pros:

La posizione è la vista mozzafiato

Cons:

Pulizia scarsa,
Colazione pessima! Tanto da dover uscire per fare colazione
E pagare due euro di bottiglie di acqua dopo aver pagato 260 euro per una notte
Credo che sia eccessivo
Solitamente una bottiglia di acqua come benvenuto c’è anche in un B&B

2026-04-07 • via Nuitee
L
LUCILLA • couple • it
8
Pros:

Quasi tutto

Cons:

L'ascensore stretto e troppo lento

2026-04-07 • via Nuitee
E
Emanuele • couple • it
9
2026-04-06 • via Nuitee
J
John • couple • gb
8
2026-04-06 • via Nuitee
F
Francesco • couple • it
8
2026-04-06 • via Nuitee
R
Roger • couple • it
7
Non nelle aspettative mi aspettavo di più da un boutique hotel di questo tipo.
Pros:

Posizione

Cons:

Non c’era corrispondenza con le immagini visualizzate nella prenotazione e la camera assegnata. Materiali un po logorati, pulizia non eccezionale.

2026-04-05 • via Nuitee
N
Núria Díaz Miranda • family_with_children • es
10
Quatre dies fantàstics a Nàpols
Pros:

Al matí necessitàvem sortir aviat i ens preparaven l'esmorzar abans de l'hora d'obrir el restaurant. Un bon detall. Tots molt atents.

2026-04-05 • via Nuitee
P
Paolo Maria • solo_traveller • it
10
2026-04-04 • via Nuitee
N
nathalie • couple • fr
7
Bien mais cher
Pros:

L’emplacement , la modernité

Cons:

L’ascenseur minuscule,
Les marches dans la chambre dangereuses
La robinet de remplissage de la baignoire inadapté car beaucoup trop lent
Le petit déjeuner très ordinaire et peu diversifié

2026-04-04 • via Nuitee
Özlem • couple • it
10
2026-04-03 • via Nuitee
G
Giuseppe • couple • it
9
Bello
Pros:

Colazione scarsa caffè orribile

Cons:

Colazioni

2026-04-03 • via Nuitee
J
Jose Antonio • extended_group • es
8
Buena ubicación. Buen trato
Pros:

La ubicación y el trato del Personal.
El desayuno

Cons:

Los diferentes niveles de suelo en las habitaciones

2026-04-02 • via Nuitee
M
Massimo • couple • it
9
Pros:

Ottima la posizione. La sala colazione è molto piccola e quindi la varietà dell'offerta è piuttosto limitata

2026-04-01 • via Nuitee
A
Alessandro • solo_traveller • it
10
2026-04-01 • via Nuitee
E
Eleni • couple • gb
9
Great location,modern hotel
Pros:

Location,modern, great breakfast,easily accessible to main sites

Cons:

View from bedroom window was not good as was back of other buildings and roofs ,I'd asked ahead for a good room for my partner as I was surprising him for his 49th birthday (we are from the UK)

2026-04-01 • via Nuitee