Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Nice pool facilities
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.66
The hotel lobby suffered from significant cleanliness issues during a flea market event, which detracted from the overall experience.
Service
9.13
Overall service was rated positively, though inconsistent at times, especially during breakfast service.
Location
9.17
The hotel is in a great location, making it convenient for guests.
Room Quality
8.62
Rooms are described as clean and comfortable, though some issues were noted regarding the condition of specific rooms.
Amenities
9.15
The hotel offers excellent amenities including a fantastic pool and unique food service options.
Value for Money
8.61
General value perception was positive, although extra charges for room features were noted as potentially unreasonable.
Food and Beverage
8.66
Food quality, especially at breakfast, was mentioned positively, although there were some critiques on specific items.
Overall Experience
8.63
The overall experience was positive with many commendable aspects, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:19

Property Description

Luxurious 5-Star Stay at W Singapore - Sentosa Cove

Featuring bold interiors, W Singapore - Sentosa Cove on Sentosa Island offers a 24-hour WET® pool, spa, and fitness centre. Enjoy free WiFi in all rooms.

Spectacular Views and High-Tech Amenities

Rooms offer pool/ocean views, some with balconies. Enjoy a 40-inch LED TV, Bose sound system, and lavish bathrooms with a rain shower and spa bath products.

Relaxation and Culinary Delights

Unwind at FIT gym or AWAY® Spa, or enjoy free access to Sentosa Island. Indulge in dining at SKIRT, The Kitchen Table, or WOOBAR. 24-hour room service available.

Ready to experience luxury and relaxation at W Singapore - Sentosa Cove? Book your stay now!

Important information:

Please present the same valid credit card used to guarantee your booking when checking in or making payment at the hotel.

Please note that the hotel reserves the right to charge the credit card received upon check-in, if it receives notification of a credit card chargeback. If a prepaid reservation is declined due to a credit card issue, a new credit card should be provided within 24 hours; otherwise, the reservation will be canceled.

Prepaid rates are to be fully prepaid and nonrefundable. For non-prepaid reservations, the hotel reserves the right to charge the first night's room rate to your credit card as a deposit prior to arrival (depending on the cancelation policy). If the charge is declined, a new credit card should be received within 24 hours, or the reservation will be canceled.

When your reservation is confirmed, a change of payment method may incur bank charges and currency exchange loss. Please note that the property will not be liable for the mentioned charges.

Guests must present the hotel reservation confirmation email from W Singapore – Sentosa Cove at Sentosa Gantry 1 or 2 for the Sentosa Island Complimentary Pass.

In-house guests can enjoy the property's complimentary shuttle service between W Singapore – Sentosa Cove and VivoCity. Simply present your room key to benefit from the service, available on a first-come, first-served basis during selected time slots each day.

Operating hours for the shuttle service are as follows:

- From W Singapore to VivoCity: 08:13, 09:20, 10:20, 11:15.
- From VivoCity to W Singapore: 15:30, 16:00, 16:30, 18:00, 21:15, 22:45, 23:15.

The main guest under whose name the reservation is made must be present at check-in. All guests must register and provide a valid physical identity card or passport. The minimum age for guests to check in is 18.

All deposits and transactions must be settled in Singapore Dollars (SGD) via credit card, debit card, or cash.

Each room type has a maximum occupancy limit that must be adhered to at all times.

Marriott Bonvoy benefits are not applicable to reservations made through third-party booking platforms.

Parties are not permitted inside guest rooms.

All unregistered visitors are required to leave the guest room by 10:00.

Please note that children aged 0 to 12 years are considered children, and guests aged 13 years and above are considered adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Property Video

Guest Reviews

8.7
Based on 1707 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 9.15
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
M
Marko family_with_children au
9
2026-08-22 via Nuitee
Y
yutaka family_with_children jp
9
Our son loved the hotel so much that he was almost in tears because he didn’t want to leave.
Pros:

We had a wonderful stay at W Singapore. The hotel was very clean, and whenever we requested anything such as ice, towels, or other room amenities, the staff responded quickly and efficiently.

One of the highlights was the swimming pool, which is available 24 hours a day. We really appreciated being able to enjoy the pool even late at night.

There were a few occasions when some items, such as glasses, towels, or slippers, were missing from the room, but once we contacted the hotel, they were replenished immediately.

Cons:

The breakfast restaurant was quite busy at certain times, so we had to wait a little, but this was only a minor inconvenience.

Overall, we did not experience any significant problems during our stay. The staff were consistently warm, attentive, and full of hospitality, and we felt very well taken care of throughout our visit.

2026-08-22 via Nuitee
Y
Yuming family_with_children cn
10
2026-08-21 via Nuitee
A
ALI solo_traveller ae
10
Pros:

كل شي رائع في الفندق فقط شئ واحد

Cons:

عدم وجود الشطاف في الحمام ونفصاله لوحده

2026-08-20 via Nuitee
M
Mysaa family_with_children sa
10
2026-08-20 via Nuitee
K
Kitty solo_traveller gb
10
Good
Pros:

Good

Cons:

No

2026-08-18 via Nuitee
M
MOHAMMED family_with_children ae
9
2026-08-18 via Nuitee
G
Gregor family_with_children at
10
2026-08-17 via Nuitee
R
Ruth family_with_children au
10
2026-08-17 via Nuitee
W
Wanderer06156579750 Family
10
Exceptional stay made unforgettable by Ria’s incredible hospitality!
Pros:

We have been visiting W Singapore - Sentosa Cove every summer since 2022, and it has truly become our family's home away from home.
What makes our stays so special every year is the exceptional warmth and hospitality, especially from Ria. She always goes above and beyond for our family. Following the thoughtful gift of sunglasses last year, this year she surprised us with two W T-shirts, as well as a wonderful birthday cake and balloons for my daughter's birthday!
Seeing my daughter so thrilled made this trip truly unforgettable. Ria's genuine care, attentiveness, and bright smile are the biggest reasons we keep returning to this wonderful hotel.
Thank you, Ria and the entire W Singapore team, for another fantastic memory. We have already promised her that we will be back again next summer!

2026-08-14 via Tripadvisor
G
GC solo_traveller sg
10
2026-08-13 via Nuitee
M
Mehrdad extended_group au
7
Cons:

Relatively Small hotel, with not much activity for families with kids

2026-08-12 via Nuitee
M
Matthew family_with_children gb
10
Pros:

Very nice hotel. Good breakfast. Staff friendly.

2026-08-11 via Nuitee
G
Gabriela family_with_children ch
10
An unforgettable experience on Sentosa Island
Pros:

A stunning hotel on Sentosa Island, with a large swimming pool in the middle of a garden surrounded by palm trees.
Our room had its own private pool, which was so refreshing after a day out exploring.
My experience at this hotel was so positive that my son has already asked to come back. The staff pay close attention to every detail to make your stay an unforgettable experience.

Cons:

Nothing!

2026-08-10 via Nuitee
T
Tony solo_traveller my
8
Pros:

Big pool with slide

Cons:

Aircon was blowing away from the bed. One side was cold but the other wasn't
Breakfast was repeated mostly with little variance

2026-08-10 via Nuitee
K
KI SUK family_with_children kr
10
2026-08-10 via Nuitee
藤井 solo_traveller jp
10
2026-08-09 via Nuitee
M
Moshera family_with_children sa
10
2026-08-08 via Nuitee
D
Deen family_with_children au
10
2026-08-07 via Nuitee
B
brynhildb2022 Family
10
Lovely family hotel
Pros:

Great location on Sentosa. Lush garden areas and a nice harbour promonade at your doorstep with access . Lovely outdoor pool with plenty of room for children who wants to play and adults who just want to relax. Rooms were nicely decorated, clean and very spacious, we had two roll away beds in the living room and this was just perfect for our family of 4. Lovely balcony overlooking the pool and harbour.
Breakfast was fantastic, the children loved the Boba tea buffee.
Staff was friendly and helpful. We arrived a bit early and we were allowed to check in earlier.

2026-08-06 via Tripadvisor