Share this hotel
Facilities
Property facilities
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Room service
-
Terrace
-
Family rooms
-
Pets allowed
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Fax/photocopying
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Non-smoking throughout
-
Private check-in/check-out
-
Shared lounge/TV area
-
Shuttle service (additional charge)
-
Concierge service
-
Wheelchair accessible
-
Allergy-free room
-
Public transport tickets
-
Lower bathroom sink
-
Emergency cord in bathroom
-
Coffee Shop on site
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Food delivered to guest room
-
Screens / Barriers between staff and guests for safety
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Key card access
-
Happy hour
-
Stand-up comedy
-
Supervised childcare/activities
-
Television in common areas
-
Front desk (limited hours)
-
Express check-in
-
Free wired internet
-
Internet access
-
Housekeeping on request
-
Concerts/live shows
-
Art gallery on site
-
Wine release events
-
Reception hall
-
Bulk dispenser for toiletries
-
Accessible shuttle
-
No accessible shuttle
-
Accessible train station shuttle
-
No accessible train station shuttle
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Rooms with Stunning Views
Experience modern and spacious rooms at 9Hotel Mercy, offering breathtaking views of old Lisbon, São Jorge Castle, Bairro Alto, and Tagus Bridge. Designed by renowned architect Miguel Saraiva, the rooms boast free WiFi, a minibar, and contemporary decor with vibrant colors.
Exquisite Dining and Entertainment
Start your day with a delicious breakfast at the Lounge Bar and unwind at "In Heaven" terrace bar on the 6th floor, enjoying panoramic vistas of São Jorge Castle and the Tagus River. Indulge in room service or explore the variety of nearby bars and restaurants.
Prime Location and Accessibility
Conveniently located near Lisbon's attractions, 9Hotel Mercy is a stone's throw away from Trindade Theatre, with easy access to Rossio Train Station and Baixa/Chiado Metro Station. Book now to enjoy a luxurious stay with us!
Breakfast room and lounge, located next to the reception area, is open for breakfast buffet from 07:30 to 10:30.
Please note that guests under 18 years old will not be accepted at the hotel unless they are accompanied by their parents.
Credit card used for prepayment should be shown at check-in and be matching with guest ID. Should the traveler be unable to do so, the initial credit card will be refunded, and a new payment will be requested.
For reservations of 6 rooms or more, different rates and conditions will apply.
Please note that a maximum of 1 pet is allowed per room and will incur extra charge.
Dogs and cats weighing less than 7kg are accepted, limited to one animal per room and for an additional charge of 20€ per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
-
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
-
Pets
Pets are allowed on request. Charges may be applicable.
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Public parking is possible at a location nearby (reservation is needed) and costs EUR 21 per day.
Location
Guest Reviews
Location
No air con but they did give a discount . No kettle in the room and only 1 free bottle of water. Think they should give you that every day you stay .
L’emplacement est très bon c’est tout pour le reste ça ne vaut pas les 4 étoiles
Le petit déjeuner, la chambre et l’accueil
Excellent location in a super neighborhood , easy check in, clean and comfortable room with great hot water in the shower! Staff at front desk were excellent.
Only one small elevator which was a pain at check in and check out but otherwise there are stairs.
La posizione
La terrazza era chiusa, la sala colazione era allestita nel sotterraneo per un problema che non c’era stato comunicato prima , una stanza era molto piccola , poi c’è stata cambiata
Die Lage ist hervorragend, in der Mitte der Altstadt.
Zimmer sehr schoen und total sauber.
Fruehstueck ist in kleinem Raum und nicht sehr reichhaltig.
Non sapevo italiano
Location
I had problems breathing , I had two very uncomfortable nights and could not rest in the afternoon in the room.
The breakfast was so basic and did not include eggs !
The location is absolutely perfect, right in the heart of the Chiado/Bairro Alto area, with brilliant restaurants, wine bars, local pubs and sightseeing all within easy walking distance, yet still quiet enough at night to rest properly.
A special mention has to go to the wonderful gesture of champagne in our room to celebrate my wife Pauline’s 40th birthday. It was such a thoughtful touch and really made the stay feel personal and special.
Nothing
Hi, I paid cash and you charged me with a credit card
Дуже зручне місце розташування, усе нове.
Водою затопило номер, вона пішла аж до самого коридору, відповідно не дуже приємна ситуація.
Good location, clean.
No desk space available. Breakfasts was terrible but they had just had a fire. There was a burning smell throughout the whole hotel. Not value for money in my opinion.
Great room and the perfect location.
Nothing - it was more than what we expected.
Great central location, Evening of arrival reception staff was good. Bedroom was clean and comfortable bed.
we purchased breakfast for one morning but were not informed that it would be continental only. This is something that should have been clearly communicated at the point of purchase. Even at a discounted rate, I would not have chosen this option had I known.
Secondly, the breakfast room had a strong smell of smoke, which made the experience very unpleasant and off-putting.
In addition, our room was situated next to a neighbouring property undergoing refurbishment works, which resulted in significant noise disruption early one morning
Room walls were tired in need of paint job
Emplacement
Bruits de travaux tout l’apres midi
dommage
Excellent location. Within 5-10 minutes of every tour (walking and Sintra bus tour) I did. Close to public transit, restaurants, and drinks.
Your guide to the flawless travel experience
Popular Countries
Get our app
