Snow King Retreat - The Heaven

Hotels
•
Independent
3.4 (3 reviews)
Fagu Top, Theog, Himachal Pradesh, 171029 , Shimla , IN
91-9876139666

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Facilities

Area shuttle (surcharge)
Fireplace in lobby
Arcade/game room
Nightclub
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Karaoke
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Friendly staff
Comfortable beds
Cons:
Overpriced
Limited parking
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8
The hotel is located in close proximity to key landmarks, but some guests found the pricing to be high.
Room Quality
7.5
Rooms were spacious and comfortable, though there were reports of minor maintenance issues.
Amenities
7.5
The amenities provided were satisfactory, with the gym and pool being highlights, but there were complaints about the lack of spa services.
Value for Money
6.9
Mixed reviews regarding the pricing, with some guests feeling it was overpriced for the offered services.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, though some guests desired more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 13:25

Property Description

Luxurious Amenities

Indulge in onsite massages, a nightclub, an outdoor pool, and a steam room for ultimate relaxation.

Dining and Entertainment

Savor a meal at SNOW VIEW REVOLVING or enjoy room service. Unwind with a drink at the bar/lounge.

Convenience and Comfort

Benefit from complimentary Wi-Fi, a business center, and valet parking. Rooms feature LCD TVs, balconies, and plush amenities.

Book now to experience a lavish stay at Hotel Snow King Retreat, conveniently located near Mall Road and various attractions in Shimla.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLV

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

See all policies

Location

Guest Reviews

3.4
Based on 3 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8
Room Quality: 7.5
Amenities: 7.5
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
V
Verified traveler
2
최악의 숙소. 다시는 근처도 안감.
Pros:

최악의 호텔임. 호텔수준이 아니고 민박수준임. 호텔닷컴의 예약 컨펌도 안됐다고 함. 추운날 가족들과 밖에서 노숙했음. 춥고 배고파 근처 호텔에서 저녁 식사하는데 근처호텔 역시 바가지 요금. 6명이서 43만원 내고 허접한 인도식 먹음..

2017-01-08 • via Nuitee
E
ESH
2
BED
Pros:

Hi,

I am your customer for several months and all hotel reservations made through your website
Latest booking confirmation: Dear Nemtal,
Thanks for booking with us. That’s all done for you so now you can look forward to your stay. Your Hotels.com Confirmation Number is 118632507703.

I would like complain that I have done on Latest booking the information about the location of the hotel is not right and was found in search I asked the hotel is situated 22 km elected from the city itself
Consequently was caused me mental anguish and I had to pay for another hotel accommodation

Thanks in advance and waiting for your reply as still pending

2014-09-17 • via Nuitee
T
Traveller
6
Fantastic location ... once found
Pros:

Fantastic location but very difficult to find as Hotels.com reported it as being in Shimla, rather than the reality of being 20km distant. Also not so impressed after difficult 16 hour journey from Delhi (holiday traffic and minor landslips following monsoon rain) to be told at midnight by reception that there was no booking. Strength of following 'discussion' eventually proved we did indeed have a booking. Rooms and hotel facilities very tired now when once must have been special. But still recommended as an interesting place to stay out of Shimla.

2014-08-23 • via Nuitee