Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty bedsheets
Unstable Wi-Fi

Categories

Cleanliness
5.43
Multiple reviews highlighted issues with dirty bedsheets and unclean facilities.
Service
8.4
Some staff were reported as helpful, although there were major issues with customer service.
Location
9.44
The hotel is well-situated with convenient access to shopping and dining options.
Room Quality
6.89
Issues with room facilities and cleanliness reported by guests.
Amenities
7.42
Some amenities were functional but others, like the fridge, had issues.
Value for Money
6.38
Considering the price, guests expected better quality and service.
Food and Beverage
7.43
Limited dining options mentioned.
Overall Experience
7.8
The stay was mixed, with both positive and negative aspects influencing the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:31

Property Description

Central Location within KSL Shopping Mall
Located in Taman Century, the heart of the city, KSL Resort offers easy access to both shopping and entertainment within the mall premises.

Diverse On-site Facilities
From a fitness center to a cinema, karaoke center to a spa, KSL Resort provides a multitude of recreational options for guests to unwind and have a memorable stay.

Comfortable Modern Rooms
Get the convenience of modern amenities like free WiFi, flat-screen TVs, and tea/coffee-making facilities in the air-conditioned rooms, ensuring a comfortable stay.

To experience the perfect blend of convenience and luxury, book your stay at KSL Resort for an unforgettable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that all special requests are subject to availability upon check in. Additional charges may apply.
Breakfast rates for additional children between 4 to 12 years of age are to be paid upon checking in.
Parking is chargeable at a flat rate for hotel guest at RM5.50 per entry.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Location

Guest Reviews

Cleanliness: 5.43
Service: 8.4
Location: 9.44
Room Quality: 6.89
Amenities: 7.42
Value for Money: 6.38
Food and Beverage: 7.43
Overall Experience: 7.8
N
NsyaqirinNzam • solo_traveller • my
9
Pros:

Dinasor Water park

Cons:

No

2026-09-19 • via Nuitee
P
PRIYA • extended_group • sg
8
2026-09-19 • via Nuitee
Z
Zahar • extended_group • my
8
It was a good stay, mall always crowded though
Pros:

Spacious room, comfy bed, good breakfast - big spread, good shower

Cons:

have to pay RM5 for parking per entry, no big deal but thought as hotel guest should be free

2026-09-19 • via Nuitee
M
meeran • solo_traveller • sg
8
2026-09-18 • via Nuitee
N
Navakasturi • extended_group • sg
8
Excellent experience
Pros:

Good location

2026-09-18 • via Nuitee
N
Nurul • extended_group • sg
7
2026-09-18 • via Nuitee
H
Hung Yuen • couple • sg
9
2026-09-18 • via Nuitee
Y
YONGHUAN • solo_traveller • cn
10
2026-09-17 • via Nuitee
F
Farhana • family_with_children • my
7
2026-09-17 • via Nuitee
N
Nelson Chen • family_with_children • my
8
2026-09-17 • via Nuitee
S
Sunny Khoo • solo_traveller • sg
6
Ok to go
Pros:

location and price

Cons:

look a bit old, air con got some issues at first and bathroom leaking

2026-09-17 • via Nuitee
N
Namas • solo_traveller • sg
6
2026-09-17 • via Nuitee
J
Joey • solo_traveller • sg
8
2026-09-17 • via Nuitee
P
Pavithra • family_with_children • my
5
2026-09-16 • via Nuitee
H
Hazmi • solo_traveller • my
8
2026-09-16 • via Nuitee
L
Larry Yak Siong • couple • sg
10
HAPPY HAPPY STAYCATION
Pros:

Breakfast is good.Location is very convenient.Gym is fantastic with pool table,table tennis and of course nice swimming pools.
Overall facilities are 5❤️
Will recommend to anyone when visit Johore.
Thanks 🙏

Cons:

No comment

2026-09-15 • via Nuitee
S
Simon Yeo • solo_traveller • sg
7
2026-09-14 • via Nuitee
Z
Zuridah • solo_traveller • sg
7
Slight improvement for breakfast + hotel facilites
Pros:

Easy acess ..clean room.

Cons:

the baththub need to clean more as still got dirty patch. The iron board i think can change already to a new one ..😁
Also the shower head cant be adjust to position we want so it wont overspill out .
Breakfast is ok . Hope can change to others especially those stay more than a night can see the food diffrence to eat
Hope to have teh tarik( not the teh and with creamer) for those whom dont drink coffee.
Teh tarik lover
We are surprised that our room we already indicate do not disturb means we dont want anyone to go to the room even thou we are not in(as we left our stuff every where) privacy ..but been tidy up and clean.

2026-09-14 • via Nuitee
N
Nurra • solo_traveller • sg
10
Expect the unexpected
Pros:

Every lift level there is water dispenser for hot & cold. The toilet now way better as it change to widget.other then that of cause the shop to find food or grocery is convenient.

Cons:

Somehow we found a numbers of baby cocroach on the bed, floor, near the cupboard and toilet too😞

2026-09-14 • via Nuitee
F
Fir • solo_traveller • sg
8
Pros:

Everything

Cons:

Nothing

2026-09-14 • via Nuitee