Lucky Hotel

Stayed two nights here. The staff were very helpful and keen to please. They helped arrange pick up from the airport which was easy. The accommodation was okay. The sheets were clean and the rooms felt safe, although there were no fire alarms in the room. The bathroom needs an upgrade the shower head was broken, the bathroom felt damp and needed a deeper clean.

I was here for 2 nights.
The hotel is in very good position in old Hanoi that permit to move in the Center of the city, close to Hoan Kiem lake and parfumerie pagoda. Bat there is a price to pay: my room 504 was on main road so little bit noisy.
The room was big and comfortable but the forniture and the windows very old, may be need to be refreshed with new forniture and new soundproof window. The staff is friendly and helpful. Overall a spartan accommodation but adequate for spending

Centrally located in Old Quarter with friendly staff - limited English. Has the atmosphere of a small family run hotel so they know who you are as you come and go - nice to 'come home' after day out. Internet and air conditioning good. Back rooms small but very quiet as window just to air-conditioning vent. Front rooms big but have street noise - so the full Hanoi noise experience! Small lift available or stairwell. Breakfast simple but excellent - baguette, eggs, fruit, coffee. Not wheelchair accessible unless you have narrow-style for regular door width and can get up 2-3 stairs at entrance. Someone usually on door to help. Showers over bath, but have hand sprayer if you can't step in. Streets tough for w/chairs - crazy busy - need to use road, dodge traffic and have big sense of adventure feel lucky. Around lake is easy access boulevards direct route from Lucky Hotel to the Lake area. There are multiple Lucky hotels - this is Luck with no number.

Great service. High recommended.

내부 관리 및 직원 서비스가 만족스러 웠으며 조식도 편하게 먹기 괜찮았다.
위치도 좋아 여러 곳으로 다니기도 좋았다.
다음에 기회되면 다시 이용하고싶다.

The management were not particularly friendly, the rooms adequate but not great, beds hard as a rock as were the pillows, no luggage rack but that seems to be standard in Hanoi. No tissues or coffee , tea. I probably wouldn’t stay there again.

We stayed for several weeks in both the Lucky 3 and Lucky Hotels, which along with Lucky 2 are a family-owned and run group. Both of the hotels in which we stayed are well located and run and very clean. Management and staff are friendly and helpful. Both hotels offer very good value for money in such a central location. Highly recommended.

For the price I gave it a 5 star we spend 4 days there and we will be going back at the end of our trip for a few more days
They are storing a few bags for our return
We had an inside room which we found very quiet a nice breakfast as served each morning
The staff at front desk arranged trips and pick ups
Very good location as well

It’s all good for the price we love the location and front desk booked us a few tours this am
Great breakfast
I would recommend

Classic hotel in the very midst of the old city in Hanoi! Just perfect.

We needed to find a hotel last minute so we walked into the hotel to book directly. The staff was very friendly, helpful and spoke English well.
They have a complimentary menu breakfast that was delicious.
The only cons is that the hotel needs some renovation and the beds were hard for western standards.

For the price and kindness I highly recommend this hotel.

Big thank you to all the family and staff at Lucky Hotels!

We had a fantastic holiday in Vietnam, our time in Hanoi was made even better by the great stay we had at Lucky.

Great room with a view, perfect location, great breakfast and dinner, extremely happy and helpful staff. Couldn’t ask for more!

Thank you again for a perfect stay, would definitely stay here again when returning to Hanoi.

Cam on
Alex

Excellent hotel stay! Would absolut recomment this hotel. But the restaurant did not serve.. anyway theres plenty food around 😆

旧市街にあり、車は入り口前の道路に着けます。従業員は余り英語ができないようでした。親切でした。リビング・バスルーム・寝室と部屋はとても広かったです。クラッシックな雰囲気です。清潔です。冷蔵庫とエアコンの電源はキー電源と別で、飲み物を冷たく保存できました。深いバスタブ付きだったので選びましたが、水量が細く貯まるまで時間がかかりました。（３階だったせいでしょうか）朝食は１０種類のメニューから選べ美味しかったです。フルーツは３種取り放題でビン入りのホームメイドジャムがテーブルに置いてあります。ビジネスホテルでは味わえない空間でした。

Conveniently located at the end of the silk sellers’ street, this hotel offers very good value for money. The room was upgraded to a larger size and the excellent air conditioning was very welcome. I had to keep the door to the bathroom shut as it was next to the air well which was very hot. The room would have benefitted from maintenance. Breakfast was cooked to my order, delicious and served in the delightful if tiny dining room. This hotel is not luxurious but offers a convenient and acceptable pied a Terre in old quarter hanoi that cant be beaten for location.

Horrible horrible stuff! Had the worst hotel experience ever. One of the guys in the front desk was drunk or something because he came to our room couple times that night asking us to pay now and not at checkout, he came multiple times and every time he just used his own key to open the room from outside. He came to the room screaming we need to pay and starts touching our stuff. It was very late and we were tired so we payed him and went to sleep. The next morning he woke us up screaming and knocking like crazy, he used his key to open the door from his side. (We were 3 girls one was in the shower) he wanted us to check out ahead of time and because the night before we already paid for the room we didn’t really know what to do, so we told him to give us 10 minuets so we can pack our stuff, 2 minuets after he came again and he just starts to take our open luggage outside when one of us still in the shower and can’t come out because he won’t leave us. This was going on for like 20 minuets. 2 of us couldn’t even brush out teeth, and we found ourself in the street still wearing pajamas. Obviously no one helped us with the luggage so we had to take in down ourself. While going down the stairs 5 floors with very heavy luggage my friend accidentally broke a small pot that was on the middle of the stairs, that is when the guy almost hit us. He stats screaming like crazy he took (by force) my friend luggage and wouldn’t give in back. We didn’t even understand if he wants money for that because he was just too aggressive and using power on us. All of this happening when the other lady stuff looking and laughing.

We stumbled across this place and its in a good part of the old town. Its cheap and dated. The beds were rock hard and the staff really struggled with English. Simple things like leaving stuff in the safety deposit box were problematic. Breakfast was very, very basic.

Linen was worn and the amenities in need of a make over but it was really cheap and that is handy on a budget.

I and my family stayed in Lucky Hotel for 3 nights, it is located in the central of Ha Noi, nearby Hoan Kiem Lake, shopping center, restaurant! Overall, this is very good hotel for every one who would love to visit the Capital of Viet Nam!
I would like to give 1 of my opinions for this hotel: the staffs (in the restaurant) need to talk nicely to the guest even they are Vietnamese or foreigner! Should be fair to every one!
Anyway, i give 5 points for this hotel...
Definitely i will recommend this hotel to my friends who are going to Ha Noi!

Nice small Hotel, with good staff. Better than expected. Good location.
Room was massive ! Would book again.
Big bathroom and Living room , Has a lift
English good at reception . Advice and bag storage. Near walking street.
Menu for breakfast .
Only $20.00 AUD

-room had basic facilities- aircon, hot water, clean.
-reception staff helpful. nice, speak english fluently
-easy to shop around
-easy to eat
-map given by hotel , clear , easy to visit around area
-hotel arrange transport to airport( convenient , on time, reliable)-
-breakfast service ok and quick