The Independent Hotel

Hotels
•
AG Hotels
8.5 (484 reviews)
Via Volturno 48 , Rome , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent central location near Termini/metro
Clean, comfortable rooms and great beds
Rooftop terrace/bar with great views
Friendly staff in many reviews
Good breakfast variety
Cons:
Small/slow lift
Unclear charges for in-room items (e.g., wine)
At least one severe maintenance issue (exposed tile causing injury) and poor medical assistance response
Strong perfume in reception bothering guests
Late check-out inflexibility

Categories

Cleanliness
8.6
Many guests repeatedly described rooms as clean and tidy; however one guest suffered a cut from an exposed tile edge, showing an isolated maintenance/safety lapse.
Service
7.9
Staff are often described as friendly and helpful (taxi calls, rooftop/bar service), but there are notable failures: inadequate response when a guest needed medical assistance, refusal of late check-out despite availability, and a reception perfume machine that bothered at least one guest.
Location
9.1
Consistently praised for being very close to Roma Termini/metro and excellent for getting around Rome; repeatedly cited as a top feature.
Room Quality
8.2
Rooms described as comfortable with great beds, good size and air conditioning; isolated issues reported (small shower problems, exposed tile causing injury) that lower the score slightly.
Amenities
8.5
Rooftop terrace/bar and breakfast area are highlights and air conditioning praised; some complaints about a small lift and occasional crowding/delays.
Value for Money
8
Generally positive overall value but some guests reported unclear charges for in-room items (wine) and inflexibility on paid late check-out which hurt perceived value.
Food and Beverage
9
Breakfast repeatedly noted as excellent with good variety; rooftop drinks/cocktails praised and terrace dining/view considered a strong plus.
Overall Experience
8.7
Majority of stays described as excellent or highly recommendable (clean, central, charming rooftop), though a few serious service/maintenance incidents tempered some guests' experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Luxurious Rooms and Prime Location
Experience elegance and modern comfort at The Independent Hotel in the heart of Rome. Enjoy spacious rooms with free internet, plush beds, and premium amenities. Immerse yourself in the city's rich history, located just steps away from iconic landmarks.

Upscale Amenities for a Relaxing Stay
Indulge in top-quality linen, sleek bathrooms, and a personalized pillow menu. Unwind on the rooftop terrace with stunning city views or savor a freshly brewed Nespresso coffee in your room. Stay connected with complimentary Wi-Fi and flat-screen TVs.

Delicious Breakfast and Chic Bar
Start your day with a delightful breakfast buffet featuring organic and gluten-free options. Unwind at the stylish hotel bar, offering a variety of beverages until midnight. Book your luxurious stay at The Independent Hotel now for an unforgettable Roman getaway.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

8.5
Based on 484 reviews
Cleanliness: 8.6
Service: 7.9
Location: 9.1
Room Quality: 8.2
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.7
R
Rebecca • couple • lu
7
Convenient
Pros:

Very comfortable bed, quiet room and close to station

Cons:

The very strong perfume being pumped out by a machine in reception- I could taste it all morning

2026-10-25 • via Nuitee
M
Miriam • couple • br
9
Pros:

Ótima localização, muito limpo e agradável.

2026-10-23 • via Nuitee
E
Enrique • solo_traveller • ar
10
Pros:

Excelente ubicación, a pocos metros de Roma Termini, muy lindo hotel con habitación amplia super cómoda y excelente desayuno, el personal muy amables todos.

Cons:

Hay un único ascensor y demora un poco, Pero es lo único. Todo lo demás excelente.

2026-10-13 • via Nuitee
A
ASHOK • couple • in
8
Good could have been very good
Pros:

Location and cleanliness and the Terrance cafe staff was vey courteous

Cons:

The property should be very clear about what is chargeable and what is not in the room food items
For instance there were two bottles of wine in the room with no mention of the charge for these or whether they were complimentary

The lift for upper floors was small

2026-10-10 • via Nuitee
D
Daniel Herman Shmulyan • couple • il
4
Pros:

Proximity to Termini station/Metro, easy to travel across Rome. Quite place. Clean Rooms

Cons:

Had a terrible specific experience. There was a missing tile edge trim in the shower room and in the morning I cut my leg on the exposed sharp piece of ceramic wall. The Hotel Stuff could not call a doctor. They ordered a Taxi to a non existent first aid station (I paid for the taxi) and I had to return back to a hotel and find and arrange a doctor on my own. The stuff fixed the broken part in the wall the same day, but I felt on my own, the stuff did not care about me, no compensation of any sort. Walking with bleeding bandage was painful, the stuff did not even ask if I need something to be brought to my room, like breakfast. Other than this experience, everything else was fine

2026-09-18 • via Nuitee
K
Knuth • couple • de
9
Absolut empfehlenswertes Hotel
Pros:

Tolle Lage mit 300m vom Bahnhof Termini. Absolut ruhiges Zimmer, trotz Lage zur Straße. Sehr schöne kleine Dachterrasse auf der es auch das Frühstück gibt - mit Blick über Rom aus dem 8.Stockwerk. Bushaltestelle vor dem Hotel war super praktisch.

2026-09-17 • via Nuitee
K
Keith • couple • gb
8
Pros:

Nice rooms, great roof top bar.

Cons:

We asked for a late check out as my wife was not feeling well, we would have been happy to pay for this but we were told they could not help us as the hotel was full. However when I went online I had a choice of rooms to choose from for the day we were leaving.

2026-09-15 • via Nuitee
C
Charmane • couple • au
10
Pros:

Location, location, location! We could see termini from our window. Our room was a good size for the two of us and the bed was fantastic. The lift was a godsend and the rooftop terrace and bar was an excellent surprise. Beware of Louise, you have to stay with your food or she’ll eat it

2026-09-14 • via Nuitee
Y
YUCHU • extended_group • us
9
2026-09-13 • via Nuitee
B
Bengt Rebnord • solo_traveller • no
8
2026-09-10 • via Nuitee
H
Heather • couple • au
6
Pros:

It was close to transport

Cons:

Small lift and shower was not working properly, and there was rude teenagers running up and down stairs at all hours.

2026-09-01 • via Nuitee
R
Roberta • solo_traveller • it
9
Pros:

Struttura molto comoda alla stazione Termini. Pulita, accoglienza ottima e molto curata.

2026-08-29 • via Nuitee
B
Beth • solo_traveller • au
10
3rd perfect stay
Pros:

Great central location

Cons:

Nothing

2026-08-22 • via Nuitee
I
Isabela • extended_group • br
10
2026-08-18 • via Nuitee
K
Katsuji • couple • jp
10
最高
Pros:

清潔

Cons:

無し

2026-08-15 • via Nuitee
C
Chantelle • family_with_children • gb
10
Brilliant stay and would definitely recommend and come back
Pros:

It was clean, modern and just amazing from start to finish

Cons:

Nothing

2026-08-15 • via Nuitee
A
Altynay • family_with_children • cz
8
2026-08-13 • via Nuitee
E
Elizabeth • family_with_children • gb
10
2026-08-09 • via Nuitee
C
chloetJ6744SF • Family
10
Wonder Hotel
Pros:

We went to Italy as a birthday celebration and decided to stay at the Independent Hotel. The staff were always friendly and happy to help. The room was clean and tidy. The view from the restaurant/bar on the top floor was was simply stunning, particularly at night. The breakfast had a good variety to chose from, and the drinks were amazing! We were particularly fond of the cocktails. It's in the perfect location to catch transportation. The reception will happily call you a taxi if you need one too. Everything was a short distance away. The atmosphere was very pleasant. It was cosy and charming. The air conditioning was a life saver after being out in the July Italian heat!

2026-08-08 • via Tripadvisor
B
Brandi • family_with_children • us
10
Great location and loved the rooftop area
Pros:

Staff was very helpful. The hotel was comfortable and we loved the location and the rooftop bar and breakfast. Would definitely stay there again!

2026-08-08 • via Nuitee