Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Free bicycles on site
Free WiFi
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Family-friendly
Exceptional service

Categories

Cleanliness
9.08
Clean and well-maintained, contributing positively to the overall experience.
Service
9.55
Exceptional service noted, with staff described as kind, helpful, and attentive.
Location
8.59
Location is acceptable, short walk to shops and bars but not noisy.
Room Quality
9.04
Rooms are described as beautiful, luxurious and clean.
Amenities
9.07
Excellent facilities including a pool, recreation options and shuttle service.
Value for Money
8.53
Fair value considering the quality of service and amenities.
Food and Beverage
9.08
Food quality praised across various dining options.
Overall Experience
9.05
Overall positive experience highlighted by happy family time.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:50

Property Description

Discover the ultimate seaside retreat at Sunsuri Phuket, where luxury meets relaxation in a stunning natural setting.

Spa and Wellness
Indulge in rejuvenating treatments at our full-service spa, offering expert massages, body therapies, and facial treatments designed to pamper you.

Recreational Amenities
Dive into fun with two outdoor pools featuring a thrilling waterslide. Stay active in our state-of-the-art fitness center, ensuring a perfect balance of leisure and fitness during your stay.

Dining and Entertainment
Savor global flavors at Sail Restaurant or unwind with room service. End your evenings at the bar/lounge or poolside bar, complemented by a delightful complimentary buffet breakfast every morning.

Don't miss your chance to experience paradise—book your unforgettable stay at Sunsuri Phuket today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9
Based on 162 reviews
Cleanliness: 9.08
Service: 9.55
Location: 8.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
J
Jumpdrew Couples Darwin, Top End, Northern Territory
10
Absolutely ralaxing
Pros:

This is a nice quiet resort. Its large. Lots of steps. Good gym. Great pool. Staff are so great. Ive had a really good time.

2026-02-25 via Tripadvisor
T
TracyH537 Couples Romford, Greater London, England
10
Really Lovely Hotel, Great Stay
Pros:

Lovely stay with excellent friendly staff (Mookie deserves a mention). We had an ocean view room which was really nice. Very big with a lovely balcony. The bathroom was a nice size with a lovely shower and the complimentary shower gel, shampoo and body lotion were excellent. A very good breakfast with a lot of choices. We booked through Luxury Escapes and had a package of lunch or dinner included (quite a decent menu to choose from), one hour free drinks and two 45 minute massages each. I thought it was all very good. The pools were lovely and you could always get a sun lounger (the pool opened at 9am so it stopped an early rush for beds). The beach is about a 5 minute walk and the hotel offer a shuttle service. It’s a lovely beach with fairly limited sun loungers (200 TBH for two beds). They all go quite early (sunbeds open at 8am) but during the day people come and go so you can usually get a bed at some point. Food and drink cheap on the beach too.
Only drawback to the hotel is there are a lot of steps. We were in block S1 so we had a lift but there was still a fair few steps in the heat.
Overall it was a really excellent stay and everything in my view was really lovely.

2026-02-25 via Tripadvisor
_
_U195CQ Family
10
Отличный отель
Pros:

the hotel was visited by the whole family. Special thanks to the head of the rescue service and the sports team. Supervisor Keay very good men!!!

2026-02-24 via Tripadvisor
L
lennyr0sea Couples
8
I rate it as 4 as staffs are so nice and friendly. The missing 1 is for not having a very good cleaning for the room pri
Pros:

I rate it as 4 as staffs are so nice and friendly. The missing 1 is for not having a very good cleaning for the room price itself, we expected for something clean overall as its kind of expensive and the buffet seems so basic for a 5 star hotel. The beach shuttle shows on their hard copy that it's every 40 minutes when they actually leave at every 30 minutes.

The location is peaceful and its nearby the beaches.

Thanks for having us 😊I rate it as 4 as staffs are so nice and friendly. The missing 1 is for not having a very good cleaning for the room price itself, we expected for something clean overall as its kind of expensive and the buffet seems so basic for a 5 star hotel. The beach shuttle shows on their hard copy that it's every 40 minutes when they actually leave at every 30 minutes.

The location is peaceful and its nearby the beaches.

Thanks for having us 😊

2026-02-17 via Tripadvisor
J
Jackhench Couples
10
Happy Memories
Pros:

An exceptional two weeks. Clare at breakfast was so welcoming and hospitable. Great food on offer. All the team were so nice and friendly. Bam, Mooky, Nooey in the pool bar were so nice and made our holiday feel special.

2026-02-16 via Tripadvisor
J
jessica_41 Couples San Rafael, Marin County, California
10
Beautiful hotel
Pros:

I loved our stay at Sunsuri. We stayed in a villa suite with an infinity pool. It was prettier in person than in the pictures. The food in the restaurant was delicious. The breakfast buffet was delicious. I thought the staff was really good. I also enjoyed lunch by the pool and thought that was good. Everything I cared about was up to my expectations. Housecleaning staff - wonderful! The bed was a little hard and I asked for a mattress topper. The shower pressure was good. Every time we left our room except to bring our luggage, we walked up the stairs to our room. This is not easy unless you are in decent shape. People with mobility issues might not want to rely on a buggy ride to and from their room. I was impressed with the Sunsuri and would recommend staying there.

2026-02-16 via Tripadvisor
G
G7713KHgemmal Family
10
Amazing , beautiful and perfect!
Pros:

5 star experience. Beautiful hotel and amazing staff that can’t do enough for you! Rooms are perfect, spacious and clean and lovely to look at. Other reviews mention the rooms being high up but we just used the Tuk tuk service which was very reliable so it didn’t bother us at all! Food is unbelievable and reasonable priced! Overall , a great experience for 2 adults and 2 children. Big thank you to Mang for my son’s Thai boxing lesson - he absolutely loved it!!! 5 min walk to the gorgeous nai harn beach and a Tuktuk service is avail to get you there and back each hour. A really perfect spot!!

2026-02-16 via Tripadvisor
H
hanen2024 Couples
10
A peaceful and luxurious experience
Pros:

This is my and the husband second time here. It is so beautiful. It is calm and peaceful. The rooms are so luxurious and spacious. Having a private infinity pool is such a treat as well.

From check in, to room service, room traveling var service and dining, it is a 5/5 experience.

Both times we came for our wedding anniversary.

Thank you Mai and Fair for the dining room experience.

2026-02-10 via Tripadvisor
S
Spacman Couples Swansea, Swansea County, South Wales, Wales
8
Relaxing Holiday
Pros:

We have enjoyed our time at the Sunsuri Hotel the staff at Reception were very helpful also all the other members staff at the hotel were polite and very helpful the hotel is nice and clean Breakfast was good, special thanks to all the staff especially Pond the Executive chief had a chat with him most days always smiling, also the staff in the restaurant and the cooks also Ginger who made my coffee every day which I enjoyed and Wear, and also Fair the trainee and the staff around the pool bar and our cleaners of 1204 Namwhan and Noey who done a fantastic job cleaning our room to a very high standard thank you all and good luck for the future.
Khob Khun Krap

2026-02-09 via Tripadvisor
B
Beckywalker22 Friends getaway Cotswolds, England
10
Great hotel for a peaceful stay and great views
Pros:

Lovely hotel very close to Bai Harn beach

Concrete blocks luxurious rooms softened by trees and palm trees. Warm pools to swim in. Rooms are large and very comfortable with air conditioning, fridge, safe, rain water showers and hair dryer.

Be warned there are lots and lots of steps down to breakfast as the hotel is on a hill but great views from the balcony.
Breakfast was really good and the chef was very helpful with gluten free bread and cakes every morning. Lots of options to eat

Free shuttle bus is offered to your room and regularly down to the beach as well although it is possible to easily walk there in a few minutes. Staff are friendly and helpful.

Massages are available on the beach and are professional and clean.
The beach is also clean and has trees on the shoreline offering shade. Lifeguards also patrol the beach and the sunset is stunning.

Not a lot of night-time entertainment but great for a peaceful stay.

2026-02-08 via Tripadvisor
L
larisag324 Couples
4
The Worde experience Ever”
Pros:

We are currently staying in this “ resort” .
Purchased the most expensive package and staying in villa 9510.
What can I say ? Travelled around the world and this is the worse experience!!!
Accommodations - the villa is in good condition but accessible only by a resort shuttle.
It’s a shame that after paying over 100,000 BTH for a week they will give you only two small bottles of water for “ free” ( nothing free is here. , we already prepaid for it)
Every small necessity you asked to pay for !!
This package included breakfast and dinner . Let me tell you - breakfast is included for everyone who is staying in this “ resort”,so restaurant is crowded and service stuff watching you like a hawks .
Today I was trying to take a few tangerines with me and being stopped and shamed for that ! I can’t believe it!!
Breakfast menu is generic and the same every morning, so by the day #3 you are already fed up with this “ sample” mediocre food.

Dinner . Restaurant is empty every night as people didn’t want to pay for “ insanely” expensive meal.
Dinner menu is also the sameevery night,) they are even laminated “ it as I think they never change .it.
Menu is consistent on a few appetizers, few main dishes and 4 deserts . Can you imagine “ rotate” them day after day.
Today is day #5 and I can’t wait for this “ vacation from hell “ to be over .
The place is secluded from all main areas, so to get anywhere you must to pay transportation.
Beach is very crowded by mostly loud Russians who are didn’t care about anyone around them. Beach looks like a big gypsy camp, ⛺️ no lounge chairs , no umbrellas .
This very mediocre place hard to call the a “ resort”.
We paid the highest price and expected the high quality service .
For those who are looking for luxury vacation please Stay Away from this place.

2026-02-04 via Tripadvisor
S
S8324CFandrewf Couples
10
Absolutely amazing!!
Pros:

My wife and I stayed at the ocean view private pool villa for just a long weekend getaway. The room was amazing. The small touches is what set this hotel apart from the others like the attention to detail, and the genuine kindness of the staff. Particularly the staff was amazing friendly, kind and wonderful. Truly a great place.

2026-02-02 via Tripadvisor
C
CathySiz Family Heswall, Wirral, Merseyside, England
8
Lovely, relaxing hotel
Pros:

Currently here for 2 weeks and the stand outs are:
lovely and professional staff, notably on the front desk and housekeeping;
the pools;
high level of cleanliness throughout the hotel;
the delicious and varied breakfasts;
the comfortable room facilities;
well equipped gym.
Only noticeable small criticism is that the rooms need updating.

Thank you for a lovely stay.

2026-02-02 via Tripadvisor
P
PaoS212 Family
10
Volleyball Pool
Pros:

The activity that volleyball was wonderful with Mango and Ma at the pool, they were very friendly and fun with my family a

2026-02-01 via Tripadvisor
P
peiya0_ Family
10
Enjoyable experience for family
Pros:

The hotel is quiet, private, enjoyable. 5 minutes walk to nin Han beach. All staffs are warm hearted and willing to help. Car service 24/7. Breakfast delicious, dishes various. Special thanks to Phu Clukre and Fari Khing.

2026-01-30 via Tripadvisor
7
750mantasm Couples Manchester, Greater Manchester, England
10
Amazing experience
Pros:

Amazing experience, amazing staff, 3 pools, very clean so many facilities including gym and had room, happy hour twice a day, amazing cocktails, beer buckets, prices very accurate, you can’t even feel that there’s families around. Pool area amazing and really spacious

2026-01-29 via Tripadvisor
J
j_rgenl509 Family
10
Great!
Pros:

Great place, great staff. Really Nice pool. Close to beach. Hotel can help with everything. Just ask.
Great sports and entertainment team.
Nice restaurant. Especially the breakfast is amazing.

2026-01-21 via Tripadvisor
C
cherylcM1183RA Friends getaway
10
Fantastic place to stay
Pros:

What a great place. Staff can't do enough for you. The animation team with Keay the supervisor where so good. Keay helped both my friend and myself. Making sure we were happy. Pluem helped my friend who had hurt herself with the steps to the toilet and waited to help her down again. The spa massages were amazing. Only thing I could say is if for two weeks stay rotate the set menu and the clothes shop change that to a little store to buy water and soft drinks. The staff in the restaurant so polite. From the manager to the cleaners. We both agreed we have never been treated so kind and courteous as this hotel.

2026-01-19 via Tripadvisor
S
samgaz Friends getaway Devon, England
10
Aerobics
Pros:

Aqua aerobics very good.
Mang Nunu and Alan.
We really enjoyed it.
Thank you very much, so refreshing and entertaining.

2026-01-14 via Tripadvisor
2
202warrenm Couples
10
Great Stay And Lovely Staff
Pros:

Our third visit to Sunsuri.
We love the hotel and the staff are so friendly.
The hotel is ideal for local beaches in Nai Harn, Ya Nui and Rawai is also close by.
It is a short walk to local bars and restaurants.
The entertainment team are also great, special mentions to Mang and Fat who enjoyed volleyball as much as us and made our time very enjoyable.
Thank you all and see you again soon.

2026-01-13 via Tripadvisor