The Victoria Hotel

Hotels
7.1 (620 reviews)
25 Victoria Street , Burnham on Sea , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Darts
Karaoke
Non-smoking throughout
Kid meals
Evening entertainment
Cashless payment available
CCTV outside property
Billiards or pool table
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
5.31
Several reviews comment on dirty bathrooms and unclean rooms.
Service
8.78
Mentioned as friendly and helpful in multiple reviews.
Location
8.82
Consistently noted as a positive aspect of the hotel.
Room Quality
6.27
Reviews indicate rooms were run down and in need of refurbishment.
Amenities
7.3
Basic amenities are present but can be improved, as noted in reviews.
Value for Money
5.26
Many reviews express disappointment in the value compared to the cost.
Food and Beverage
7.81
Bar area is praised, but no breakfast leads to some disappointment.
Overall Experience
7.28
Mixed feelings, with highlights on location and service, but numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Historic Charm
Step into a piece of history at The Victoria Hotel, located in a historic building in Burnham on Sea. Just 300 meters from the beautiful Burnham-on-Sea Beach, this charming hotel offers free WiFi and a lovely garden for guests to enjoy.

Cozy Accommodation
Experience comfort in our family rooms, each equipped with a TV, cozy bed linens, and fluffy towels. Unwind after a day of exploring the nearby Berrow Beach and Ashton Court.

Relax and Unwind
Sip on your favorite drink at our on-site bar or enjoy a game of darts. Whether you're here for leisure or business, The Victoria Hotel offers a relaxing atmosphere for all guests. Book now to secure your stay at this delightful retreat.

Important information:

Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.1
Based on 620 reviews
Cleanliness: 5.31
Service: 8.78
Location: 8.82
Room Quality: 6.27
Amenities: 7.3
Value for Money: 5.26
Food and Beverage: 7.81
Overall Experience: 7.28
P
Paul • couple • gb
7
had good weather
Pros:

location good
no breakfast

Cons:

the wrong code on the key fob for the back gate

2026-03-27 • via Nuitee
S
Steve • solo_traveller • gb
10
2026-03-27 • via Nuitee
A
Andrew • family_with_children • gb
10
Pros:

Friendly staff and very lovely rooms
Would be back and would highly recommend

Cons:

Nothing was a lovely place

2026-03-26 • via Nuitee
S
Sara • couple • gb
10
Great stay in Burnham. Lovely accommodation. Would definitely stay again.
Pros:

Lovely modern clean room. Comfy bed.

Cons:

A little confusion over check in times as on here it says 2pm but it’s actually 3pm. Also the young girl that checked us in didn’t give any info on how to enter the property later on. It turns out there’s actually a code on your key.

2026-03-23 • via Nuitee
S
Sarah • solo_traveller • gb
10
Highly recommend
Pros:

Everything

2026-03-21 • via Nuitee
M
Mark • solo_traveller • gb
10
Pros:

Great rooms and pub, serving excellent food

2026-03-16 • via Nuitee
J
Jenna • family_with_children • gb
10
2026-03-15 • via Nuitee
L
Lynn • family_with_children • gb
9
Pros:

We've stayed here many times and it's always really good, this time the rooms have had a refurb and it's excellent

Cons:

Nothing really......

2026-03-10 • via Nuitee
S
Steven • couple • gb
8
2026-03-09 • via Nuitee
M
Maria • family_with_children • gb
8
2026-03-04 • via Nuitee
K
Kelly • couple • gb
10
2026-03-04 • via Nuitee
R
Richard • couple • gb
8
2026-01-23 • via Nuitee
L
Lynda • couple • gb
8
Good stay chilled accommodation
Pros:

Good location friendly staff

2026-01-19 • via Nuitee
R
rachael foster • couple • gb
4
Disappointing
Pros:

It wasn't what we were shown on booking.com but it was clean but very rough

Cons:

More realistic guidance

2026-01-19 • via Nuitee
J
Julie • couple • gb
1
Very poor avoid
Cons:

Dirty windows flies on shelf mirror not attached dangerous over sink wallpaper falling off. No headboard so pillows fall down back of bed. Dirty shower. Toilet leaking no toilet roll no soap for sink. Shower scolds you. No mattress or pillow protectors. Only 1 bulb working. Drawer broken. No stall for dressing table.

2026-01-19 • via Nuitee
M
Michael • solo_traveller • gb
6
Pros:

Very noisy in evening. Human hair left in the shower. Bathroom generally tired looking.

2026-01-19 • via Nuitee
R
rod • couple • gb
10
Pros:

Great

Cons:

Everything was ok

2026-01-19 • via Nuitee
S
Stephen • couple • gb
8
Pros:

Good location

Cons:

Little dated

2026-01-12 • via Nuitee
R
Rhonda • family_with_children • gb
6
2026-01-05 • via Nuitee
R
Rob from Honiton • family_with_children • gb
7
Pros:

Location, great pub, good event on when I was there

Cons:

Bed was partially broken. Too late to report once I realised and as it was just me I slept on the side that was not broken. Reported to hotel following my 1 night stay.

2025-12-21 • via Nuitee