Eka Hotel Nairobi

Hotels
Independent
8.8 (115 reviews)
Along Mombasa Road, Nairobi , Nairobi , KE

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Comfortable rooms
Good internet access
Decent breakfast options
Cons:
Poor ventilation in toilets
Food quality below expectations

Categories

Cleanliness
8.41
Specific sentiment from text regarding poor ventilation in toilets.
Service
9.18
Great service mentioned consistently in reviews.
Location
8.72
Convenient location not far from the airport or central Nairobi.
Room Quality
8.87
Comfortable beds and nice rooms noted by guests.
Amenities
9.1
Excellent internet access and good spa services highlighted.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
8.51
Food quality was below expectations compared to other locations.
Overall Experience
8.98
Guests expressed satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:25

Property Description

Experience a blend of luxury and relaxation at Eka Hotel Nairobi, your ideal retreat in the vibrant heart of Lang'ata.

Full-Service Spa
Unwind at our exquisite full-service spa, where you can indulge in invigorating massages, rejuvenating body treatments, and refreshing facials tailored to enhance your well-being.

Recreational Amenities
Dive into leisure with our outdoor pool or maintain your fitness routine at our fully equipped fitness center. For added convenience, we offer a complimentary area shuttle to nearby attractions.

Dining Options
Savor the culinary delights at our restaurant or grab a quick snack at the coffee shop. Enjoy 24-hour room service and wrap up your evening with a refreshing drink at the stylish bar/lounge.

Escape to comfort and convenience today—book your stay at Eka Hotel Nairobi!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.8
Based on 115 reviews
Cleanliness: 8.41
Service: 9.18
Location: 8.72
Room Quality: 8.87
Amenities: 9.1
Value for Money: 8.66
Food and Beverage: 8.51
Overall Experience: 8.98
C
Carolyne M
10
Pros:

Excellent service, everything went well. Caring stuff

2025-10-11 via Nuitee
K
Kinal partner
10
Pros:

Eka Hotel is a great choice in Nairobi! The staff are friendly and helpful, the rooms are clean and comfortable, and the location is perfect for airport access. Highly recommend for a smooth and relaxing stay.

2025-09-18 via Nuitee
J
Joseph partner
4
Pros:

Staff seem to have a certain way of accommodating white guests than other ethnic groups, i felt like i was just a guest not considered by the way my case was handled. This is not the first time in this hotel, i will seriously think twice before I book this hotel again

2025-09-16 via Nuitee
L
Laima
10
Pros:

Very friendly and helpful staff, comfortable beds and nice rooms.

2025-08-27 via Nuitee
P
Paul partner
10
Pros:

Very helpful staff, excellent breakfast buffet

2025-08-26 via Nuitee
N
Niladri family
6
Pros:

Toilet and shower are separate which is fine but both have no place to hang clothes/towel. Ventilation in toilets is poor.

2025-08-12 via Nuitee
P
Paul partner
10
Pros:

Staff at check in was very helpful and welcoming. A relief after the long and unpleasant ordeal at the airport.

2025-08-06 via Nuitee
B
Brian friends
10
Pros:

After a long day of work the staff and accommodations where a delight to come home to at my home away from home. It was really nice to have food and drink options available all the time!

2025-08-01 via Nuitee
D
David
10
Pros:

Great stay… staff makes the difference!

2025-07-30 via Nuitee
C
Carter partner
8
Pros:

The only complaint about Eka was the quality of the food was below what we have experienced at other locations,including camps, during our safari journey, but honestly we didn’t come for the food.

2025-07-29 via Nuitee
D
David
10
Pros:

Internet access is terrific… spa is very good… food preparation is excellent!

2025-07-28 via Nuitee
L
Licia partner
8
Pros:

Very friendly staff. Popular hotel for guests starting out on safari tours. We stayed three separate nights throughout our entire Kenya holiday. We only had the opportunity to try breakfast which had a decent selection. Not too far from the airport or to access central Nairobi. Overall a good base.

2025-07-24 via Nuitee
D
David
10
Pros:

Great food… nice walking area

2025-06-15 via Nuitee
J
john
10
Pros:

Property is well maintained. Great food and room service. Staff was very friendly and accommodating

2025-05-16 via Nuitee
E
elizabeth
10
Pros:

We stayed here twice on our vacation in Nairobi. Both visit were excellent. Staff went above and beyond with request for AC repair, upgraded us on return visit and allowed us a late departure at no cost. Thank you.

2025-04-16 via Nuitee
J
John
8
Pros:

It was ok

2025-04-08 via Nuitee
E
elizabeth family
10
Pros:

Hotel food was amazing. We had problems with air. O ditto Ning which was fixed, and unfortunately leading shower. Hotel will fix and said they will upgrade us on our return visit April 15. Thank you

2025-04-01 via Nuitee
A
Alex
8
Very friendly
Pros:

Fantastic location close to airport and National Park. Very friendly staff. Nice breakfast. Room very clean, just aircon making a few loud unusual noises the only negative.

2025-03-24 via Nuitee
C
Celine
10
Friendly
Pros:

It was amazing with friendly atmosphere. Will definitely come back.

2025-03-21 via Nuitee
F
Florence
10
Pros:

Convenience

2025-02-26 via Nuitee