Silva Hotel Spa-Balmoral

Hotels
8.2 (2313 reviews)
Route de Balmoral 33 , Spa , be

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Inadequate cleaning
Old room quality
High prices

Categories

Cleanliness
7.84
Complaints about poor cleaning and disorganized room service.
Service
9.31
Friendly and attentive staff as noted in several reviews.
Location
9.35
Top location praised in multiple reviews.
Room Quality
7.3
Old rooms with low shower pressure and noise issues mentioned.
Amenities
8.33
Limited wellness facilities, but overall decent experience.
Value for Money
7.29
High prices for room and pet fees deemed excessive.
Food and Beverage
7.34
Mixed reviews on the restaurant quality and limited vegetarian options.
Overall Experience
8.81
Generally good experience despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:07

Property Description

Surrounded by Nature and Elegance

Luxurious Accommodation with Views: Enjoy spacious rooms with valley views, free WiFi, and flat-screen TVs for your comfort and entertainment.

Relaxation and Wellness: Indulge in the beauty and wellness area with a steam room, spa bath, gym, and sauna. Treat yourself to spa services and massages upon request.

Dining and Entertainment: Savor cocktails in the chic lounge bar or dine at the renowned Rendez-vous de l'Europe restaurant. Start your day with a delicious breakfast spread.

Book your stay at Silva Hôtel Spa-Balmoral for a perfect blend of nature, luxury, and relaxation.

Important information:

Access to the spa comes at an additional fee of EUR 13 per person per day.
Use of the wellness center (sauna, hammam, whirlpool, fitness) is only allowed for guests aged 16 and over.

Pets are allowed for an additional fee of EUR 25 per night.

Please note that pets are not allowed in the swimming pool or restaurant areas.

When booking 7 rooms or more, different policies and additional supplements may apply.

The little ones also have the right to go to the swimming pool! Because the kids between 0 months to 15 years old have specific needs, we reserve specific slots for giving the whole family a great time in our Spa area. From 7:00 to 10:00 and from 18:00 to 20:00
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 14 years old stay for € 30 per person per night when using an available extra bed.
    People 15 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.2
Based on 2313 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 7.29
Food and Beverage: 7.34
Overall Experience: 8.81
B
BOVY • solo_traveller • be
10
2026-07-11 • via Nuitee
N
Nicolas • couple • cd
8
Pros:

Le personnel
Le petit-déj

Cons:

- Les bouteilles d’eau offertes trop petites
- Couple (on voulait un grand lit), pas de lit jumeau

2026-07-10 • via Nuitee
P
peter • solo_traveller • nl
6
Te dure nachten in Spa
Pros:

Uiteindelijk een nette kamer gekregen die recent is gemoderniseerd met werkende airco en mooi balkon

Cons:

De wellness, zwembad en eetzaal zijn optisch een beetje vernieuwd... Maar kan niet verbloemen dat het beste er wel vanaf is

2026-07-10 • via Nuitee
M
Martine • solo_traveller • be
7
2026-07-10 • via Nuitee
K
Karolina • solo_traveller • be
7
2026-07-08 • via Nuitee
N
Nonie • solo_traveller • nl
8
Heerlijk verblijf voor tussenstop
Pros:

De bedden waren goed en ruim. En alles was aanwezig. Wij hadden een prachtig uitzicht op de bergen. We konden nog laat eten. Dat was fijn. Ontbijt was ook top.

Cons:

Het was schoon maar verouderd.

2026-07-08 • via Nuitee
S
Sam • solo_traveller • be
7
Cons:

Dat booking.com 10 euro korting geeft en ons doet geloven dat zwembad en spa inbegrepen zijn. ter plaatse 13 euro bijbetaald. Ik had beter direct met hotel geboekt

2026-07-07 • via Nuitee
P
P • family_with_children • nl
8
Everything was good except higher pillows
Pros:

It’s quite location and you can get panorama views if you get the room other side of the road

Cons:

The pillow is too high. I feel not comfortable sleeping on that. When we’re wake-up I have pain on my neck and shoulders. My husband felt the same

2026-07-06 • via Nuitee
R
Riccardo • solo_traveller • sg
7
2026-07-06 • via Nuitee
G
Gurcan • family_with_children • nl
8
2026-07-06 • via Nuitee
L
Luc • extended_group • nl
9
Pros:

De zeer ruime kamer, en ditto badkamer. Prachtig uitzicht in de vallei.
Het bed was erg aangenaam, prima geslapen.
Het ontbijt buffet was zeer uitgebreid, ruime keuze zodat ieder een prima ontbijt kan hebben.

2026-07-05 • via Nuitee
A
adeline • family_with_children • be
7
Rustgevend
Pros:

De kamer. Ik slaap zo goed in het bed. Alleen jammer dat het geen tweepersoonsbed is.

Cons:

De uren dat kinderen zijn toegelaten in het zwembad .. zolang er respect is en misschien controle daarop snap ik niet waarom er uren moeten zijn. Zoals ‘s morgens van 7u tot 10uur.. ik ga niet om 7uur opstaan om mijn kind te laten genieten van het zwembad :(

2026-07-05 • via Nuitee
J
Julie • family_with_children • be
8
2026-07-05 • via Nuitee
I
Ivan ZG • family_with_children • be
8
2026-07-05 • via Nuitee
J
Joshua • couple • be
8
2026-07-05 • via Nuitee
A
Alice • solo_traveller • be
9
Pros:

Le spa est tres bien et le côfort du lit

2026-07-05 • via Nuitee
P
Pierre-Nicolas • couple • fr
1
Une expérience très décevante que je ne recommande pas.
Pros:

L’emplacement

Cons:

Hôtel sale et mal entretenu. Le personnel est désagréable, peu professionnel et manque clairement de sens de l'accueil.

2026-07-04 • via Nuitee
D
Dayana • solo_traveller • be
8
2026-07-04 • via Nuitee
Șerban • solo_traveller • be
10
2026-07-01 • via Nuitee
E
Even • family_with_children • no
10
2026-07-01 • via Nuitee