Staybridge Suites Hamilton - Downtown by IHG

Hotels
•
Staybridge Suites
8.4 (882 reviews)
20 Caroline Street South , Hamilton , CA
+1 905-527-1001

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Parking charges
Delayed hot water
Old facility

Categories

Cleanliness
7.93
Room was very comfortable and clean, but some mentioned old facility.
Service
8.9
Staff were very friendly and helpful throughout the stay.
Location
8.94
Great location near markets and city center.
Room Quality
8.39
Rooms were spacious and well-equipped.
Amenities
7.92
Good amenities, but some issues with parking noted.
Value for Money
7.88
Good value for the price, but parking fees are a concern.
Food and Beverage
8.93
Breakfast was excellent with a variety of options.
Overall Experience
8.3
Overall a very good stay with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:50

Property Description

Convenient Location and Modern Suites
Located in the heart of Hamilton, just steps away from the Convention Centre, Staybridge Suites Hamilton offers spacious suites with full kitchens and modern amenities like flat-screen TVs and free internet.

Delicious Breakfast and Social Events
Start your day with a hot/cold breakfast buffet including fresh fruit and pastries. Join social evening receptions and relax in the Great Room's home-style theatre experience.

24-Hour Fitness and Business Facilities
Stay active in the round-the-clock fitness centre, and take care of work commitments at the 24-hour business centre.

Experience comfort and convenience at Staybridge Suites Hamilton—book your stay now to enjoy all these fantastic amenities!

Important information:

Please note that underground parking is limited and cannot be guaranteed. Additional parking can be found in a parking lot, located within 26 feet from the property.

A valid bank issued credit card is required at registration. The card must be issued to the registrant. Proper identification is required (government issued ID, valid passport).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YHM

Location

Property Video

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 882 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 8.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.3
N
Nassima • family_with_children • ma
6
Cons:

Pas de room service

2026-10-17 • via Nuitee
C
Corinne • family_with_children • ca
8
2026-10-17 • via Nuitee
J
Jacob • solo_traveller • ca
6
Very noisy outside the room. Disturbed my sleep.
2026-10-17 • via Nuitee
R
Ronnie • couple • ca
9
Central
Pros:

Breakfast was included and it was superb.

Cons:

The carpet in the suite is getting old and had patches

2026-10-15 • via Nuitee
E
emmanuel • family_with_children • ci
9
Pros:

La Sympathie du personnel, Robin et les autres.

2026-10-15 • via Nuitee
P
pinhaus • family_with_children • pl
6
Just don't stay in Hamilton if not a must...
Pros:

The room was big and spacious and the staff very friendly and helpful. There was laundry room in the hotel and we had also kitchen corner which was great.

Cons:

The hotel is rather old and outdated. Its located in downtown Hamilton which in this case was a downside. The area is full of weird crowds, homeless people and truly doesn't feel nice, safe or pleasant. Leaving after dark felt risky. Breakfast was okay although pretty basic. Parking is paid in private garage for 19.50 per day. Bed was pretty small for two people.

2026-10-14 • via Nuitee
F
Francesca • couple • it
7
Great if you are going to TD coliseum
Pros:

the room was clean, the bed sheets were very soft, staff was very kind! and the cookies at the front desk tasty. perfect location for td coliseum!

Cons:

the main light in our room didnt work, the facilities are a bit old, breakfast is average

2026-10-12 • via Nuitee
D
Daniel • couple • us
7
Good experience
Pros:

Location to venue

Cons:

Channel selection on the television wasnt great. Mostly news channels. No movie channels at all.

2026-10-10 • via Nuitee
A
Abdelrahman • solo_traveller • ca
8
2026-10-09 • via Nuitee
P
Patricia • couple • ca
10
Great hotel for business travel: good value, location, breakfast
Pros:

Location, safety, modern

Cons:

Limited parking

2026-10-09 • via Nuitee
L
Laïnet • extended_group • fr
8
2026-10-09 • via Nuitee
V
vandermeulen • solo_traveller • my
8
Pros:

Location
Service areas front desk . And the food service

Cons:

Hot cold cold rooms

2026-10-08 • via Nuitee
K
Kimberly • solo_traveller • ca
10
Pros:

How the location was near absolutely everything! Walking distance was what we needed!

2026-09-17 • via Nuitee
D
David • couple • ca
5
For the cost of the room, I felt maintenance was lacking and the furniture was uncomfortable
Pros:

Clean property and secure building

Cons:

Maintenance was lacking

2026-09-17 • via Nuitee
T
Tommy • solo_traveller • ca
8
2026-09-17 • via Nuitee
R
Raza • couple • gb
10
Unexpectedly good hotel, right in the center of Hamilton. Easy access from road.
Pros:

Excellent central location with car parking underground AND opposite
Big room with full size fridge/freezer and kitchen facilities.
Good bathroom - bath could have been slippy...

Cons:

Slight construction in the area makes exiting the car park a bit cumbersome. Not the fault of the hotel obviously.

2026-09-17 • via Nuitee
M
maritza • couple • us
7
Pros:

Bueno

Cons:

El estacionamiento hay q pagarlo cuando decía q estaba incluido...y muy pequeño

2026-09-16 • via Nuitee
A
Anne • solo_traveller • ca
10
Pros:

Courtyard, room size, we'll stocked kitchen. Comfortable bed.

Cons:

Two dark stains on livingroom carpet.

2026-09-12 • via Nuitee
M
Mohammad Yeasir Arafat • family_with_children • us
3
2026-09-10 • via Nuitee
E
emmanuel • solo_traveller • ci
7
Pros:

Le modèle d'appartement 2 chambres et un sejour + cuisine

Cons:

La Chambre sentait un peu le renfermé à notre arrivée. Mais c'est passé après.
Pas de chaînes de sport (football) international Européen à la TV.

2026-09-10 • via Nuitee