The Manor at Sway

Nice, quirky hotel with a very warm welcome and helpful staff. The disappointment was the dinner! It was all rather over-priced with puddings at £6.95. While my seafodd pasta was lovely one in our party had an in-edible steak and a couple of people had badly-cooked aspsaragus - char-grilled and woody. We went elsewhere for dinner on the 2nd night.

The hotel was lovely and had everything we needed. Staff were very friendly and keen to be of assistance. The garden area was nice and quiet and the rooms were clean with lovely views.

We went for a one night 'Get away from Christmas'. The owner,Tim and the reception staff have a wonderful can-do attitude. Our room (15) was right at the top of the hotel with masses of light, huge proportions and immaculately refurbished - Can't wait to revisit and see the new bar/restaurant & public areas after their January refit.
Well done Tim & the team!

I booked this hotel knowing that it was currently through some renovations. What I didn't expect as a single person travelling was to be placed up on the top floor with three other vacant rooms all currently being renovated, mine being the only room not being worked on and which was very dated sort of thing you would expect in a bed and breakfast house. And guess what, it was right outside the out dated caged lift. everything outside the room had a nice layer of dust on it. But the room was clean, out fashioned, but clean. Nice touch was a piece of shortbread and muffin under a glass dome. When the workman had finished at the end of the day, the rooms were sorted and guests moved in. What I saw, these newly renovated rooms looked great. So don't go into room no 11 unless its been renovated, or unless you have a fettish on caged lifts! Food was lovely, gardens pretty, but there is absolutely nothing nearby to spend your money on. Wont be going back there that's for sure.

Het hotel vertoont achterstallig onderhoud ,is niet schoon ontbijt is heel beperkt , zeker voor wat je er voor betaald .
Zeer hoge prijzen voor bepaalde dranken .
Al met al geen aanrader .

Very good services. The food from restaurant is good. Located in a small quiet town. Good as a base for visiting new forest with car.

Room Newly Painted, Rush Carpet very uncomfortable underfoot need shoes on. Fire Exit sign Covered up by wardrobe in corridor.

Lovely big room in good decor. Staff very friendly.

The hotel is a little dated they are revamping it the room we had was newly decorated but they didn't do the finishing touches no mirror in room to do make up and hair no pictures on walls or cushions and throw on bed like in the photos or bulbs in bedside lights saying that when we mentioned about light bulbs& mirror they did put it in room they said the room has just been done but rang out of time to do finishing touches which is fine if your told about it.the hotel is now called the manor at sway with new owners which has plans for the future saying that the grounds are lovely and has a swimming pool and the staff were very pleasant and helpful.
We only had breakfast at the hotel which was or local produce

Ophold ok - men problemer med internet. De kunne heller ikke printe en kvittering, men ville sende per mail. Efter 14 dage er kvitteringen endnu ikke modtaget.

Hotel may be a little worn and in need of a refresh but we enjoyed fabulous food for dinner. Spacious room with great green views. Lovely village and short drives to other similar villages. Can begin walks from here or short drive to a multitude of options.

Nice location, new owners trying to improve the hotel, costly for area as compared to others, nice room, shame about being at the top of the building, slopping ceilings over the bed and bath. NO pillow cases on bed, hot water supply very very poor, memtioned both of these to the owner who did not seem to be worried that much. Resturant again expensive for the area, menu could be enlarged, did not like being charged £90 for the room then £12 each for breakfast that was nothing special, would we stay again, probally not

Booked because of the location and previous experience of a very good private dinner here in the past. The hotel is currently renovating the first floor rooms, which will be lovely (but probably much more expensive) when they are finished. We were accommodated on the top floor in an in an un- renovated eaves room. The receptionists were very helpful but housekeeping and maintenance need better attention to detail. There were underclothes belonging to a previous occupant in the wardrobe, squashed insects on the back of the bathroom door, a dripping tap, limesscale stains in the toilet, an old fashioned shower attachment connected to the taps, not a thermostatic mixer, a shower curtain stained with mildew and the overall decor was tired and dated. I appreciate that we did not pay a great deal for our room, but great improvements could be made with a deep clean and minimal capital expense.

Ud fra billeder og tidligere anmeldelser havde vi regnet med at ankomme til et hotel af halvhøj standard. Men Sway Manor Hotel er nedslidt og den renovation der er i gang synes halvhjertet. Vores værelse var nedslidt og eneste luksus på værelset var sengetøjet. Restauranten serverer udmærket mad, men selvom der kun var 2 andre småselskaber foruden os, tog det en evighed før maden blev serveret. Poolen, som hotellet reklamerer med var beskidt og nedslidt. Personalet er venligt nok men uendeligt langsomme.

On arrival, the hotel appeared a grand old hotel, the builders were working on a number of rooms which looked very impressive so I was really disappointed to see our very dated and tired room with what looked like 1970's decor plastic club chairs small tatty bathroom with cheap dated fixtures and fittings. Especially as We had I thought upgraded to a superior room. The rest of the hotel was pleasing and overall we had an enjoyable stay and I would return if we were assured of a refurbished room. We had a lovely evening meal staff very attentive, lovely food well presented breakfast was ample with good service

Thus is a lovely hotel with very friendly staff. Lots of free parking and great wifi

This is a beautiful hotel with glorious gardens in a prime location. The new owners are slowly putting their mark on the business but inexperienced staff, while very friendly, are producing below par service. In our three day stay a bulb couldn't be replaced because they had to be ordered in, a sink plug remained faulty after three attempts, our bed was unmade one day and bath mats were hidden in a cupboard under the sink. Pretty unprofessional. The menu was adventurous but nothing special but the bedrooms and breakfasts were superb. Give it time.

great hotel

Amazing food, friendly staff and great location. What more could you ask for?

Sehr angenehmer Aufenthalt, freundlicher Empfang. Wunderschönes grosses Familiezimmer, gutes Essen. Bei heissem Sommerwetter ein toller Garten mit Schwimmbad. Fähre zur Isle of Wight sehr nahe. Empfehlenswert!