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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Wheelchair accessible
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Allergy-free room
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Snack bar
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Heated pool
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Indulge in Comfort and Convenience
1. Relaxation at Your Fingertips
Unwind in the indoor swimming pool and hot tub after a day of exploring nearby Charlotte Lake and Cold Lake Provincial Park.
2. Cozy Accommodations
Enjoy modern amenities such as a flat-screen cable TV, refrigerator, microwave, and en suite bathroom in every room. Upgrade to rooms with a separate living area and full kitchen for added comfort.
3. Wellness and Productivity
Take advantage of the fitness center, sauna, and business center during your stay. Whether for leisure or work, Chateau Inn & Suites Bonnyville has you covered.
Book now for a memorable stay at Chateau Inn & Suites Bonnyville, your gateway to relaxation and convenience.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Important note: If you are coming with pet please make sure to call or message the property to make sure that you have booked the pet friendly room. Thank you.
Important note; every guest should have a valid credit card
Please note that the pool is closed due to maintenance until 31 of January.
A deposit may be required at the property.
Location
Guest Reviews
Place was absolutely terrible. Pool not working didn't tell us. Apparently been out for a month and nothing has been fixed. Room was extremely dirty and in disrepair. Looks like the owner has not been putting any money into this place. Claimed the hotel was sold out and couldn’t move us. Claimed they couldn’t clean the room as we arrived to late. Hot water was lukewarm.
No pool. Room had he’s in it walls bathroom was dirty. Sheets were stained.
Booked just for kids to swim and pool was down
The rooms are very comfortable and quiet, including the pillows. Staff are friendly and accommodating.
The breakfast food serving areas are not cleaned well, including Coffee and Waffle machines. It used to be better!
Terrible attitude from one of the kitchen staff named Alcris
The executive king suite was spacious
Not enough towels in the room
The room and front desk staff were awesome!
The breakfast and staff was not well trained, he was overwhelmed and not able to serve the guests.
Location
The key card would not work. At breakfast we had to ask for forks and bread. It took over 5 minutes to get any bread put out.
Staff was nice, breakfast was good, location good, bed was comfy.
The bathroom was dirty. Short Hair everywhere, corner of the tub looked like someone peed on it then was left to dry. Duvet cover was dirty and looked like it had pizza sauce on the underside, sheets were stained
Room was very spacious, extremely clean, beds were very comfortable, different types of pillows for different levels of firmness, continental breakfast was hot with good flavor, complementary, iced tea and cookies in the lobby, hallway, super clean. There was an incident with my son and another patron who is intoxicated. I did not even have to handle it as the staff took care of the perpetrator.
If anything was not up to specs, the toilet did not fill very high with water so evacuating anything there took a couple flushes, and there is no waterslide in the pool area. For an adult doesn’t really matter, but if your kids want to waterslide, there isn’t one.
The room was spacious and clean; staff were very nice
Nothing particularly; everything was good
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