Burlington Hotel

If I were to be picky it would be the bathroom needs updating.

We liked the look of the property that’s why we chose it but never got to stay as apparently there was a coach who canceled and they couldn’t stay open just for us as I got told please see photos of our stay at the wight

Bathroom was awful you had to run hot tap in bathroom sink to get hot water in shower however this never worked
We ended up leaving early as bed was awful and there was a private party which we weren’t told about until arrival so Saturday night there was shouting and swearing in the courtyard be our room most of the night and fireworks being let off
If we had known we would of cancelled our booking to somewhere else
We were very disappointed also bathroom was very outdated

the squeaky bed :(( sos to be one of them customers but the bed kept waking me up whenever i’d roll and was also quite hard to lay on

I received an email to inform me that due to the Burlington hotel not having enough guests, they shut the hotel. I was told that i had been upgraded to the Wight hotel instead.
The accommodation was in no way an upgrade, the room was smaller and dated, the bathroom had a bathroom suite from the 1970's or early 80's with mismatched toilet seat, the windows were mouldy at the bottom and one of them was missing both closing lugs. The other room had a bed with an old mattress which caused the springs to dig into your back.

While at burlington hotel there was really only 1 thing that bothered me and that was 1 day the room wasn't restocked with tea,coffee and sugar. I went to reception and was given a couple of coffee and a few sugars.. I ended up going to buy a jar of coffee.

Nothing considering the price paid

NOTHING ,there was nothing I didn't like about the hotel .

Das Bett war für uns etwas zu eng (Queen Size). Unser Zimmer lag zur Straße hin, nachts öfter Lärmbelästigung durch Fehlzündungen provozierende Autoposer.

Very dated, sound from other rooms

1. The receptionist was abrupt and seemed unhappy to see us, which felt far from welcoming. When I realised our room was on the ground floor, with a window opening directly onto the main street where cars are parked, I asked if it was possible to move upstairs. As it was a hot evening, I did not feel comfortable leaving the window open at street level. The response was simply “we are full,” which I accepted as fair enough.
2. In the ground floor room, the water pressure was extremely low — a basic failure for any room. After a long journey, it took us a considerable amount of time to wash our hair. I was told there was a general issue with water pressure across the island, which I initially accepted. However, when we moved to a top floor room, the water pressure was perfectly fine, suggesting the issue was specific to the ground floor.
3. After a lengthy shower, the glass shelf under the bathroom mirror slid down and struck my child’s foot, leaving a bruise. It had not been secured properly, and when I tried to reattach it, I realised there was no clip to hold it in place. Both myself and my young children were shocked by the incident. I logged the matter the next morning after seeing the bruise. The receptionist I spoke with then was very kind and supportive. However, when I later emailed the manager to raise a formal complaint, I was shocked to be accused of fabricating the incident. I took photographs the following day, and we were fortunate that the shelf had not shattered on my child’s foot.
4. Breakfast consisted of very low-quality items — the cheapest possible bacon and sausage, and notably no mushrooms.
5. The mattress in the ground floor room was extremely rough, with protruding springs, making it very uncomfortable. The top floor room, however, had a far better bed. If absolutely necessary, the top floor rooms might be tolerable for a couple of nights, but overall, this felt closer to a two-star standard.