Urban Hotel Minami Kusatsu

Hotels
7.8 (773 reviews)
Minami Kusatsu 1-1-5 , Kusatsu , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Location was convenient
Staff was friendly and helpful
Cons:
Cleanliness issues noted
Value for money concerns

Categories

Cleanliness
6.69
Some reviews mentioned cleanliness issues, particularly in the bathroom.
Service
8.66
Most reviews positively highlighted the helpfulness of the staff.
Location
9.2
Multiple reviews praised the hotel's convenient location near the station.
Room Quality
7.15
Rooms were generally described as clean and comfortable, though with some minor issues.
Amenities
7.68
Amenities were adequate but some guests suggested additional items like humidifiers.
Value for Money
6.64
Reviewers felt the cost was not always justified given some service and cleanliness issues.
Food and Beverage
8.69
Breakfast received favorable mentions and contributed positively to the experience.
Overall Experience
7.66
Guests generally expressed satisfaction but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:43

Property Description

Convenient Location:
Located just a 1-minute walk from JR Minami Kusatsu Station, Urban Hotel provides easy access to Kyoto Station in just 20 minutes.

Modern Amenities:
Featuring comfortable rooms with free wired internet, LCD TV, and green tea, the hotel ensures a relaxing stay with nightwear and toiletries provided.

Dining and Facilities:
Enjoy a diverse buffet spread at Cafe Restaurant Lavender, transforming into a cozy bar at night. The hotel also offers a souvenir corner, drinks vending machines, and coin-operated laundry facilities.

Experience comfort and convenience at Urban Hotel Minami Kusatsu. Book now for an unforgettable stay!

Important information:

Please windows cannot be opened for some of the rooms. Please contact the property for further details.

Please inform the smoking preference at the time of booking. Note rooms are subject to availability and cannot be guaranteed.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1100 per day.

Location

Guest Reviews

7.8
Based on 773 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 8.69
Overall Experience: 7.66
S
SHANG PU • solo_traveller • tw
10
Pros:

飯店旁邊就是南草津車站，周圍有蠻多餐廳可以選擇。
也有超市能逛。

2026-05-08 • via Nuitee
M
manabu • solo_traveller • jp
7
2026-05-06 • via Nuitee
K
Kazuo • solo_traveller • jp
5
2026-05-05 • via Nuitee
張 • extended_group • jp
7
2026-05-04 • via Nuitee
E
eri • solo_traveller • jp
10
Pros:

赤ちゃん連れだったのですが、部屋にタオル類の準備がされてないからと、こちらから言わなくても受付時に直ぐにバスセットを準備してくれる気遣いがあった。

Cons:

駐車場の案内が、HPを見ただけでは分かりにくかった。

2026-05-04 • via Nuitee
F
Felipe • solo_traveller • br
10
Pros:

Extremamente bem localizado e com ótima acomodação

Cons:

Não aplicável, gostei de tudo, pretendo voltar ao hotel em uma próxima passagem pelo Japão

2026-05-04 • via Nuitee
L
Luca • couple • ch
8
2026-05-03 • via Nuitee
T
tatsuya • family_with_children • jp
4
2026-05-03 • via Nuitee
J
Juliana • couple • jp
5
2026-05-02 • via Nuitee
マサシ • couple • jp
7
2026-05-02 • via Nuitee
Y
Yo • extended_group • jp
9
Pros:

安くて清潔な宿に泊まれて良かった。チェックアウトも11時なので助かった。傘も無料で貸してもらえて、部屋にスマホと財布を忘れたがしっかり返ってきた。

2026-05-01 • via Nuitee
M
Marek • couple • cz
9
Simply great
Pros:

- breakfast (tiny cakes, fresh fruit, tall glasses, rich selection in general)
- lot of different amenities
- view from higher floors can be nice (depends on what room you have)

Cons:

- in general we don’t like breakfast coupons but here they have them at least laminated so no need for printing them over and over… they’re still useless though

2026-04-30 • via Nuitee
I
ISAMI • solo_traveller • jp
10
2026-04-30 • via Nuitee
A
Alex • solo_traveller • br
10
Excelente e surpreendente
Pros:

Facilidade no checkin e checkout. Cordialidade dos funcionários.
Quando cheguei antes do horário do checkin, fui deixar minha bagagem na guarda na recepção e fui passear, quando retornei, minha bagagem já estava no quarto me aguardando e com o checkin realizado.
O café da manhã foi surpreendente. Como não estou acostumado aos costumes orientais, foi uma nova experiência.

Cons:

Não tenho que o que reclamar. Foi tudo muito bom.

2026-04-29 • via Nuitee
T
TAKAHIRO • couple • jp
9
2026-04-23 • via Nuitee
R
Rika • solo_traveller • jp
8
Pros:

チェックイン時の女性スタッフの笑顔爽やかさ対応の親切さ。

Cons:

朝食時のスタッフの冷たさ

2026-04-22 • via Nuitee
C
Chiharu • solo_traveller • jp
8
2026-04-22 • via Nuitee
K
KEI • solo_traveller • jp
7
Pros:

朝食は品目が多くて味も良かったです。

Cons:

壁がちょっと薄いかもしれません。
防音性能が低いように感じました。
隣の部屋のイビキや物音がけっこう聞こえてきました。

2026-04-20 • via Nuitee
N
nami • solo_traveller • jp
5
まあまあ
Pros:

立地はよい。駅からすぐで便利。コンビニも近い。スタッフはまあ親切。感じは悪くない。

Cons:

洗面所の水をポットで沸かしたが、匂いがあった。飲料に適さないのであれば、その旨を注意書きしておいて欲しかった。細かいことを言うようだが洗面所のはめ込みの部分の縁に黒いものおそらくかびがみえた。注意しないと分からないだろうし、こちらも偶然みえただけだろうけれど、気になった。

2026-04-19 • via Nuitee
K
kousuke • solo_traveller • jp
10
2026-04-18 • via Nuitee