Urban Hotel Minami Kusatsu

Hotels
7.8 (673 reviews)
Minami Kusatsu 1-1-5 , Kusatsu , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location was convenient
Staff was friendly and helpful
Cons:
Cleanliness issues noted
Value for money concerns

Categories

Cleanliness
6.69
Some reviews mentioned cleanliness issues, particularly in the bathroom.
Service
8.66
Most reviews positively highlighted the helpfulness of the staff.
Location
9.2
Multiple reviews praised the hotel's convenient location near the station.
Room Quality
7.15
Rooms were generally described as clean and comfortable, though with some minor issues.
Amenities
7.68
Amenities were adequate but some guests suggested additional items like humidifiers.
Value for Money
6.64
Reviewers felt the cost was not always justified given some service and cleanliness issues.
Food and Beverage
8.69
Breakfast received favorable mentions and contributed positively to the experience.
Overall Experience
7.66
Guests generally expressed satisfaction but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:43

Property Description

Convenient Location:
Located just a 1-minute walk from JR Minami Kusatsu Station, Urban Hotel provides easy access to Kyoto Station in just 20 minutes.

Modern Amenities:
Featuring comfortable rooms with free wired internet, LCD TV, and green tea, the hotel ensures a relaxing stay with nightwear and toiletries provided.

Dining and Facilities:
Enjoy a diverse buffet spread at Cafe Restaurant Lavender, transforming into a cozy bar at night. The hotel also offers a souvenir corner, drinks vending machines, and coin-operated laundry facilities.

Experience comfort and convenience at Urban Hotel Minami Kusatsu. Book now for an unforgettable stay!

Important information:

Please windows cannot be opened for some of the rooms. Please contact the property for further details.

Please inform the smoking preference at the time of booking. Note rooms are subject to availability and cannot be guaranteed.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1100 per day.

Location

Guest Reviews

7.8
Based on 673 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 8.69
Overall Experience: 7.66
D
Dieter Mahmudou solo_traveller de
9
Pros:

Für den Preis eine super Ausstattung und sehr gute Lage. Arcade Hall in der Nähe. Tolle Aussicht.

2026-03-21 via Nuitee
秀城 couple jp
5
2026-03-21 via Nuitee
T
TAKUMI couple jp
10
2026-03-21 via Nuitee
H
Harue couple jp
8
Cons:

対応してくれるスタッフに差があり過ぎる。
今回は当たり。

2026-03-20 via Nuitee
C
chihiro family_with_children jp
8
2026-03-19 via Nuitee
A
atsushi solo_traveller jp
9
Pros:

場所

Cons:

特になし

2026-03-19 via Nuitee
松本 family_with_children jp
8
Pros:

朝食が充実している

Cons:

エレベーターが遅い

2026-03-19 via Nuitee
M
masahiro family_with_children jp
7
2026-03-18 via Nuitee
T
Thanh Noi extended_group vn
8
Pros:

Đồ ăn sáng tốt

Cons:

Vòi nước nóng và lạnh tách biệt nên hơi bất tiện khi sử dụng, thói quen ở nhà tôi là vòi kết hợp nên tiện hơn, có thể dùng nước nóng, lạnh hay nước ấm đều được, như vậy cũng tiết kiệm nước hơn so với cách bố trí hiện tại của khách sạn.

2026-03-18 via Nuitee
M
MASAYUKI extended_group jp
9
綺麗ですね
Pros:

なし

Cons:

なし

2026-03-17 via Nuitee
H
hitomi solo_traveller jp
8
大変満足。
Pros:

ベッドがダブルで広々と寝れました良かった

2026-03-16 via Nuitee
Y
Yuuichi solo_traveller jp
8
2026-03-16 via Nuitee
井本 solo_traveller jp
9
2026-03-16 via Nuitee
S
Suemi solo_traveller jp
8
料金以外は快適な宿泊でした。
Pros:

ホテルが駅の近くで電車の利用がスムーズに出来たので助かりました。

Cons:

宿泊料金と駐車場料金がちょっと高いと思いました。

2026-03-15 via Nuitee
M
Matsumura extended_group jp
10
2026-03-15 via Nuitee
T
Taeko family_with_children jp
8
満足です
Pros:

フロントの方の対応がとても良い

Cons:

歯ブラシセットが欲しかった
忘れてきてたので😿

2026-03-13 via Nuitee
井本 family_with_children jp
8
Pros:

清潔、アメニティが充実

Cons:

なし

2026-03-13 via Nuitee
井本 solo_traveller jp
8
2026-03-13 via Nuitee
K
Kenji solo_traveller jp
7
2026-03-10 via Nuitee
A
ATSURO KITAJIMA family_with_children jp
7
2026-03-10 via Nuitee