Hilton Garden Inn Panama City Downtown, Panama

Hotels
Hilton Garden Inn
8.6 (276 reviews)
Calle Eusebio A Morales y, , Panama City , pa

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable beds
Helpful staff
Great location
Cons:
Cleanliness issues
Food quality concerns
Amenities not functioning properly

Categories

Cleanliness
8.24
Some inconsistencies with cleanliness mentioned, such as dirty elevators.
Service
9.21
Overall, the service received high praise, with exceptional staff noted.
Location
9.25
Location is frequently mentioned as a positive aspect.
Room Quality
8.7
Rooms generally described as comfortable, though some complained about size.
Amenities
8.23
Issues with amenities such as broken coffee makers noted.
Value for Money
8.69
Fair value given the overall experience, although some specific complaints noted.
Food and Beverage
7.74
Food quality received mixed reviews, with noted lack of care in preparation.
Overall Experience
8.71
Overall positive experience with a few significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:54

Property Description

Modern Amenities
The Hilton Garden Inn Panama City Downtown offers a range of modern amenities including a gym, hot tub with panoramic views, free Wi-Fi, and free parking. Guests can unwind and stay connected with ease during their stay.

Dining Experience
Indulge in a delightful dining experience at the hotel's Garden Grille & Bar. From a hearty breakfast to flavorful à la carte lunch and dinner options featuring regional and international dishes, there's something to satisfy every palate. Don't forget to savor refreshing drinks and cocktails at the hotel bar.

Comfortable Accommodations
Relax in air-conditioned rooms equipped with a flat-screen cable TV, coffee maker, and a spacious work desk. The private bathroom with Zero toiletries ensures a refreshing stay. With attentive services like a laundry cleaning service, your comfort is our top priority.

Book now for an unforgettable stay at Hilton Garden Inn Panama City Downtown!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 276 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
J
Julio Horacio family_with_children ar
9
Muy buen alojamiento
Pros:

Buen desayuno; buenas camas ; bien la ubicación

Cons:

Nos refirierona una empresa de excursión con la que sufrimos un hurto. Creemos que la empresa estuvo relacionada con ese hecho. No tenemos pruebas

2026-04-22 via Nuitee
P
pilar extended_group es
8
2026-04-22 via Nuitee
D
Denecia couple ky
9
2026-04-21 via Nuitee
O
Ozan couple tr
8
Pros:

exceptional location to old town.New looking rooms.

Cons:

The staff in the lobby are very good, but all staff in the dining hall are very bad.

2026-04-19 via Nuitee
R
Reinhart couple us
9
Cons:

Slow elevators

2026-04-19 via Nuitee
H
Humberto couple cr
8
Pros:

El personal muy amable y los desayunos muy completos. Cama muy cómoda!

Cons:

La ubicación y las instalaciones un poco anticuadas

2026-04-19 via Nuitee
J
Jeffery solo_traveller us
10
2026-04-18 via Nuitee
S
SERGIO solo_traveller co
8
2026-04-17 via Nuitee
G
Gunness couple tt
10
2026-04-16 via Nuitee
W
Walker couple us
9
2026-04-15 via Nuitee
J
Jordan solo_traveller bb
10
The Jordans' Stay at The Hilton Grand Inn
Pros:

We loved how pleasant, friendly and helpful all of the staff were towards us.

Cons:

We didn't like the fact that the small fridge was inside of a cupboard, or the fact that there wasn't a microwave on the room that we could use. It would also have been nice to have a washing machine and dryer in our room, so that we didn't have to go to the laundromat around the corner.

2026-04-14 via Nuitee
S
Sjambar solo_traveller gr
6
Pros:

Location

Cons:

505, the noice, the view, to go breakfast (they took the can at the airport, i dont eat meat, told them but still 2 slices of white bread with ham and cheese, a can and a apple)

2026-04-11 via Nuitee
J
jende couple ve
8
Pros:

Normal

Cons:

El baño tenía malos olores

2026-04-10 via Nuitee
J
Jose family_with_children cr
9
Muy buena relación precio calidad
Pros:

La relación precio calidad y la ubicacion

2026-04-10 via Nuitee
M
Mayte couple pa
9
Lo recomiendo
Pros:

Habitación amplia y cómoda

2026-04-09 via Nuitee
K
KAREN family_with_children co
9
Excelente opción
Pros:

Excelentes instalaciones, limpieza impecable, buen restaurante. Buena relación precio-calidad.

Cons:

Puede ser que la ubicación es muy céntrica y no tiene tanta oferta gastronómica cerca

2026-04-06 via Nuitee
R
Ricardo solo_traveller co
10
Pros:

Buena atención
Buen desayuno

2026-04-05 via Nuitee
T
Terrance couple us
10
2026-04-04 via Nuitee
C
Comfort couple us
1
Housecleaning just open my hotel door without knocking or alerting me and I was naked straight from the shower ..very we
Cons:

I did not feel comfortable because a housecleaning just open my door trying to enter did not even knock or even try to let me know she is coming inside and I was naked trying to dress up .. that was so uncomfortable and it makes me not feeling myself in the room because my mine keep thinking another person can come in and am not safe …. A big hotel like Hilton should do well and train staffs how to knock before even tapping their card to enter the room…this happens this morning around 10am on 01/April/2026

2026-04-02 via Nuitee
L
López couple co
10
2026-04-02 via Nuitee