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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Car hire
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Currency exchange
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Karaoke
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Kid meals
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Secured parking
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Boutique Hotel in Casablanca City Centre
Panoramic Views and Elegant Suites
Indulge in the breathtaking panoramic views of the city from our 5-star boutique hotel. Each modern suite, designed with elegance in mind, offers a soundproofed oasis equipped with a kitchenette, satellite TV, and free Wi-Fi. Some rooms even boast a private bathroom with a hairdryer for your convenience.
Dining and Relaxation
Savor delicious meals at our on-site bar and restaurant, and kickstart your day with a delightful buffet breakfast. Need to unwind? Visit the Buddha Spa at Park Suites Hotel for a rejuvenating experience.
Convenience at Your Fingertips
Benefit from our 24-hour reception and explore additional services like the tour desk, car rental, and currency exchange. With valet parking and private parking nearby, your stay with us is both luxurious and hassle-free.
Book your stay at Park Suites Hotel & Spa for a truly unforgettable experience in Casablanca!
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
People no matter the age stay for € 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
La grandeur de la chambre
Etablissement bien placé avec des chambres spacieuses, propres et confortables mais problème d'hygiène dans les parties communes telles que les toilettes.
Dans les chambres avec kitchenette, équipement insuffisant pour être opérationnel (manque de couverts, absence de casseroles, congélateur rempli de givre, ...)
Composition du petit-déjeuner aléatoire
Personeel was aardig
Een hele oude gebouw airco deed het niet koelkast werkte niet heb in een kamer boven 27 graden geslapen balkon vol met vogelpoep ben na 1 nacht weggegaan
The only positive thing about this entire property was the desk attendant. He was genuinely nice, doing his absolute best to manage a completely sinking ship, and I felt bad for him. But the hotel itself is a horror show. I walked out and refused to stay here after seeing the reality.
If you see "Luxury" or "Boutique" on their listing, wrap your wallet tightly and run. It has the sketchy, unsettling vibe of a dirty transit station hotel, and the reality behind the scenes is shocking.
Here is why this place is a total scam:
Even the Staff Says It Should Be Closed: The attendant was honest with me. He openly admitted that the property owner does not care about the clients, the building, or any of the endless complaints—he only cares about collecting the money. The staff member straight-up told me the hotel is a trap and should be permanently shut down.
Three Rooms, All Terrible: The helpful attendant tried to save the situation by physically showing me three different rooms. Every single one of them was worse than the last. Despite my explicit request for a non-smoking room, every option they had reeked of 30 to 50 years of heavily accumulated, stale cigarette smoke.
Warnings of Cockroaches and No Water: The staff explicitly warned me about what happens when you actually stay there. He told me that guests are constantly complaining about cockroaches, filthy towels, and completely lacking running water. Because I walked out immediately, I didn't have to experience that firsthand, but when the employees are warning you about roaches, believe them.
Completely Broken From the Start: Nothing in this hotel functions. The electronic key system and check-in computers were totally dead. Because the doors don't work, the attendant has to manually walk you to the room just to let you in and out every single time.
The Fake "Luxury" Promise: They advertise upscale boutique spaces and luxury sofas online.
The way this place is advertised is a complete joke. They slap the words "Luxury" and "Boutique" right in the name to catfish people, but there is absolutely nothing premium about it. It’s a total scam. If you are expecting a nice boutique experience, run the other way. This place has the sketchy, unsettling vibe of a dirty transit station hotel or a cheap one-night stand motel.
The system and doors were completely broken: Absolutely nothing worked when I arrived. The check-in and electronic key systems were entirely down. Because the door locks weren't functioning, the desk attendant literally had to walk me up to my room and manually let me in. Then, when I left the room and came back later, we had to do the exact same routine all over again just to get me back inside.
Reeked of decades of stale cigarette smoke: I specifically requested a non-smoking room, but they stuck me in a smoking room anyway. The entire space smelled like 30 to 50 years of heavily accumulated, trapped smoke. It honestly feels like the air in that room hasn't changed since the last time the hotel was actually renovated.
Extremely dated infrastructure: While the staff did what they could to manage the chaos, the property itself is completely ancient. It is stuck in a total time capsule where the basic logistics of running a hotel have completely fallen apart.
A "One-Night Stand" Vibe: The atmosphere doesn't feel like a professional hotel where you'd want to spend a vacation. Between the broken amenities and the overall sketchiness, it feels like a shady, run-down roadside motel where people only pull in out of absolute desperation for a few hours.
The Verdict: Calling this hotel "Luxury" or "Boutique" is completely misleading advertising. It was a horrible experience. On paper, it looks fancy; in reality, it feels like a dirty, broken-down station hotel. Don't waste your money.
Great stay and fantastic staff!
Everyone at the reception was so friendly and helpful throughout our stay. They were always there whenever we needed anything.
A special thanks to the team for helping me find my conference poster that I accidentally left in the room. I was quite worried about it, but they somehow managed to locate it and save the day!
Thank you again for all your help and hospitality. We really enjoyed our stay.
Nothing!
Cocina sin utisenlios.
Das Hotel war in super Lage.
Leider waren die Möbel etwas heruntergekommen wie z.b. der Stuhl vor dem Tisch.
Zudem war der Wasserdruck in der Dusche im sechsten Stock leider sehr gering.
Das Hotel versuchte zwar das ganze zu reparieren aber sie bräuchten eigentlich eine bessere Wasserzufuhr.
Estaba en un sitio tranquilo y cerca de los puntos interesantes de la ciudad.
Que no tuviera servicio de restauración para poder comer algo en el hotel.
La posizione
La hall di sera è tutta buia, molto piccola rispetto alle foto che abbiamo visto. Inoltre, dopo circa mezz’ora, lo staff continuava a venire dalle nostre parti facendoci capire che era tardi (probabilmente erano le 23:00, non oltre). Alcuni mobili sono un po’ rovinati, e di fianco al letto non avevo alcuna presa per il telefono.
Die Lage war gut. Man war sehr schnell in der Medina und hat eine Tram-Haltestelle gleich ums Eck
In bel hotel, ambiance cozy, service excellent, le personnel très aimable, polis à l’écoute et très disponible
Excellent emplacement. Très bon accueil. Personnel très disponible
Ras
L'accueil
L'appartement à besoin de travaux
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