Windsor Copa Hotel

Hotels
Windsor
8.7 (3811 reviews)
Av. Nossa Senhora de Copacabana, 335 , Rio de Janeiro , br

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Exceptional staff service
Good breakfast
Cons:
Some cleanliness issues in rooms
Room amenities could be improved

Categories

Cleanliness
8.31
Cleanliness was noted positively, but some rooms had issues with odors.
Service
9.08
The staff were described as exceptional and very helpful.
Location
9.12
Location received high praise, being very convenient and close to attractions.
Room Quality
8.07
Room quality was good on the whole, though some mattresses and air conditioning had issues.
Amenities
8.6
Amenities were mostly standard, but there were requests for additional facilities.
Value for Money
8.56
Value for money received mixed feedback; some felt it was expensive for what was offered.
Food and Beverage
9.11
Food quality, especially breakfast, was highlighted positively.
Overall Experience
8.78
Overall experience was largely positive with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:47

Property Description

Prime Location near Copacabana Beach
Located just 300 meters from the famous Copacabana beach, Windsor Copa Hotel offers a prime spot for beach lovers and city explorers alike.

Comfortable Rooms and Modern Amenities
Enjoy air-conditioned rooms equipped with LCD cable TV, minibar, and work desk. Relax in the private bathroom with a hairdryer, and some rooms even offer stunning city views from the balcony.

Delicious Dining Options and Convenient Facilities
Indulge in à la carte dishes at the on-site restaurant and kick start your day with a buffet breakfast featuring fresh fruits and juices. Stay connected with complimentary WiFi and keep up with your fitness routine at the hotel gym.

Book now to experience the perfect blend of comfort and convenience at Windsor Copa Hotel.

Important information:

* The hotel offers rates with or without breakfast.

* Note that breakfast prices available at the time of booking are prices per day and per person.

* Please note the booking confirmation voucher. If the voucher informs that there is no meal plan linked to the reserved room, it means that the reservation does not include breakfast. In this case, this service is available as an extra service and must be paid directly at the hotel. Costs are charged per day and per person.

* Please note that the 10% service fee is not included in the reservation price and is charged at check-in for reservations with a refundable policy or charged at any time for reservations with a flexible/nonrefundable policy.

* The hotel reserves the right to charge the entire stay including 10% service charge at any time after the stay is in place in cases of flexible/nonrefundable policy.

* Regarding the request for reversals of undue charges, the guest must contact the hotel directly.

* The hotel accepts cash (in cash), debit card (national cards) or credit card (Visa, Mastercard, Amex and Elo - national or international) as payment methods. We do not accept checks as a form of payment.

* In cases of payment in installments, only credit cards issued in Brazil will be accepted. Extra hosting costs cannot be paid for under any circumstances.

* Availability of a crib or extra bed is subject to hotel availability. Only in cases of reservations made for a triple room, crib or extra bed is confirmed.

* According to art. 82 of the Statute of the Child and Adolescent, accommodations of minors under 18 requires the accompaniment of a parent or legal representative. The minor must present the identity card or birth certificate as well as written authorization from those responsible and authenticated by a notary.

* Arrivals expected in the morning, before the regular check-in time (ECI), pre-registration will be necessary, which guarantees the availability of the apartment upon the guest's arrival and will imply a full charge of one more night. For check-outs before 6:00 pm, we will charge an additional 50% (LCO) of the full daily rate and 100% (LCO) for departures after 6:00 pm. Prior consultation with the hotel regarding availability is required."Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3811 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.78
T
Thais solo_traveller br
10
2026-06-27 via Nuitee
M
Mario solo_traveller cl
8
2026-06-27 via Nuitee
V
Vanessa couple br
8
2026-06-26 via Nuitee
G
Giovanna family_with_children br
9
Localização e infraestrutura muito boas, mas valor elevado para um hotel que não é 5 estrelas.
Pros:

A localização do hotel é muito agradável, próxima da praia, próxima de restaurantes, pontos comerciais, muito satisfatório. As camas eram confortáveis e tudo estava higienizado. A equipe foi muito educada e prestativa.

Cons:

Algumas coisas poderiam ter sido esclarecidas melhor como por exemplo o consumo de alimentos e bebidas que já estavam no quarto e que acrescentariam cobrança após (não foi informado que não estava incluso) e também no que diz respeito ao funcionamento dos cartões de entrada da porta e do ligamento da energia elétrica no quarto. Também poderiam ter informado melhor as opções das vistas das janelas.

2026-06-25 via Nuitee
G
Gerardo Petersen couple cl
3
Mala experiencia
Pros:

La cama mala, la atención fría

Cons:

La Cama, el ruido ambiente, lo frio de las personas con que te topas... en especial a recepción

2026-06-25 via Nuitee
B
Boutayeb solo_traveller ma
9
personnel aimable et serviable
Pros:

personnel

Cons:

personnel

2026-06-25 via Nuitee
N
Nelson couple cr
9
2026-06-25 via Nuitee
L
Lucio solo_traveller br
9
Muito tranquila e confortável
Pros:

Da limpeza, conforto, da receptividade dos funcionários

Cons:

Precisa atualizar a tecnologia da Tv, no meu quarto
Era uma Tv pequena e não era smart

2026-06-23 via Nuitee
D
Dominick couple gt
10
2026-06-23 via Nuitee
E
Eva ou Evania solo_traveller br
9
Muito boa
Pros:

Presteza, limpeza

Cons:

Nada

2026-06-22 via Nuitee
K
Kelly couple br
9
2026-06-21 via Nuitee
G
Giulia couple br
10
2026-06-20 via Nuitee
E
Eucigilson solo_traveller br
10
2026-06-19 via Nuitee
A
Andre couple br
9
2026-06-18 via Nuitee
G
Gabriel couple br
8
2026-06-18 via Nuitee
T
Teodoros Nicolas solo_traveller br
9
2026-06-17 via Nuitee
C
Charles family_with_children br
5
Cafe da manha ruim
Pros:

Sim

Cons:

Cafe da manha com custo beneficio péssimo.

2026-06-17 via Nuitee
F
Fam_Souza solo_traveller br
10
Simplesmente sensacional. Qualidade e excelência no Rio de Janeiro.
Pros:

Gostamos exatamente de tudo. O hotel tem um atendimento 5 estrelas, desde a entrada, passando pelo balcão de atendimento, restaurante (toda a equipe), pessoal da limpeza, arrumação, seguranças. A nossa empresa está presente em 22 Estados do país e podemos afirmar categoricamente que nunca presenciamos um atendimento nesse nível e padrão de qualidade. Um ambiente excelente, sentimos-nos como em nossa casa no Rio de Janeiro. Recomendo muito que vivam essa experiência.

Cons:

Não se aplica.

2026-06-16 via Nuitee
S
Sara De Lima Ettinger solo_traveller br
7
Pros:

Fiquei decepcionada com o fato de não ter o café da manhã incluído na reserva.
Não é a primeira vez que isso ocorre. Fiquei constrangida, porque fiz reserva para um casal da família e o fato de não ter café da manhã foi muito chato.

Cons:

Da falta de informações na reserva.
Os dois casais ficaram em camas de solteiro.

2026-06-16 via Nuitee
C
Coelho solo_traveller br
8
Pros:

O café é muito bom. Segurança e localização tbm.

Cons:

A limpeza nos quartos é demorada e meu boc estava vazando água.

2026-06-16 via Nuitee