Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Room size smaller than expected

Categories

Cleanliness
7.98
Some reviews indicate cleanliness issues, such as unfulfilled requests for towel changes and insufficient cleaning in certain areas.
Service
8.95
Overall positive sentiments regarding staff friendliness and responsiveness, with some minor service delays reported.
Location
9.49
Consistently praised for superb location near transportation and amenities.
Room Quality
7.94
Generally favorable with some mentions of small room size but comfortable experiences.
Amenities
8.97
Good access to laundry, convenience stores, and other facilities noted positively.
Value for Money
8.43
Considered reasonable for the benefits offered, though some mention rooms being small.
Food and Beverage
8.48
Breakfast has received positive reviews, though some felt it didn't meet their expectations.
Overall Experience
8.55
Overall experience is positively highlighted with many five-star sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:34

Property Description

Modern Accommodations with Free Wi-Fi

Experience modern accommodations at Mercure Hotel Okinawa Naha, just a stone's throw away from Tsubogawa Monorail Station. Enjoy complimentary Wi-Fi and wired internet access in our contemporary air-conditioned rooms. Stay connected and entertained with a flat-screen satellite TV and stay refreshed with amenities like a safety deposit box, fridge, and electric kettle with coffee and tea.

Convenient Amenities and Services

Indulge in convenience with sleepwear, toothbrush sets, and en suite bathrooms with a hairdryer. Need to unwind? Request a relaxing massage or take advantage of our laundry services. Explore the area with travel tips from our tour desk or rent a car for more freedom. For music lovers, iPod docking stations are available for rent.

French Dining Experience at Bistro de La Mer

Savor French delicacies paired with a diverse selection of wines at Bistro de La Mer. Located near popular attractions like Kokusai Street and Shuri Castle, our hotel is the perfect base for your Okinawa adventures. Book your stay now at Mercure Hotel Okinawa Naha and make the most of your visit to Naha!

Important information:

Rates differ according to the number of guests. Please indicate the correct number of guests staying at the time of booking.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKA

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.6
Based on 1380 reviews
Cleanliness: 7.98
Service: 8.95
Location: 9.49
Room Quality: 7.94
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.55
S
Sheng-Lung • family_with_children • tw
10
整體來說很棒，會再回訪
Pros:

飯店地點很方便

Cons:

停車場要停去六樓有點遠

2026-05-09 • via Nuitee
S
shi • family_with_children • jp
5
SOSO
Pros:

アクセスと朝食がとても良かったです。

Cons:

部屋自体のワクワク感のようなものは感じることができませんでした。もう少しリゾート感があると嬉しいです。

2026-05-08 • via Nuitee
N
NAOMI • solo_traveller • jp
9
Pros:

綺麗だったし、バイキングも美味しかったです。

Cons:

前あったラウンジでおつまみやドリンクが飲めるサービスがなくなってた。

2026-05-07 • via Nuitee
Y
YU-WEI • family_with_children • tw
8
Pros:

住宿地點鄰近單軌電車車站，樓下也有便利商店相當方便。早餐中規中矩，餐廳有提供兒童座椅方便孩童用餐。整體而言乾淨舒適。

Cons:

飯店裝潢布置比較陳舊，進來有濕氣的味道，記得要開飯店內附的除濕機。

2026-05-06 • via Nuitee
P
PEIHUA • solo_traveller • tw
10
2026-05-06 • via Nuitee
C
CHAONING • family_with_children • tw
10
2026-05-02 • via Nuitee
C
CHAONING • couple • tw
10
會再來
Pros:

服務 設施 態度

Cons:

無

2026-05-02 • via Nuitee
P
Peng Yap • couple • sg
5
2026-05-01 • via Nuitee
F
Frank • solo_traveller • us
10
Awesome place and great staff.
Pros:

Love staying at this property every time I visit Okinawa. The staff is amazing!

Cons:

Breakfast is nice but overpriced.

2026-04-30 • via Nuitee
T
Tsung YU • extended_group • tw
9
2026-04-29 • via Nuitee
P
PEICHEN • family_with_children • tw
10
2026-04-29 • via Nuitee
J
JIA-WEN • family_with_children • tw
10
Pros:

地點非常便利！環境空調都很舒適，服務人員親切有禮，性價比高，無可挑惕，下次還是會選擇入住這間！

2026-04-28 • via Nuitee
J
JIA-WEN • solo_traveller • tw
10
2026-04-27 • via Nuitee
H
Hsu • family_with_children • tw
7
2026-04-27 • via Nuitee
A
Andre • solo_traveller • us
8
2026-04-26 • via Nuitee
M
manami • family_with_children • jp
6
仕方ないのかなと。リピートはなしですかね。
Pros:

ゆいれーるの駅から近い、お部屋が清潔、ウォーターサーバーや製氷機が使用できる

Cons:

窓からの景色が望めないのと、視線が気になりカーテンがあけられませんでした。
お部屋が思っていた以上に狭かったのと、
レンタカーの駐車料金が高いので、
他のパーキング利用しました。

2026-04-26 • via Nuitee
W
weeyjay • family_with_children • tw
9
是個適合家庭旅遊的舒適飯店
Pros:

1.早餐很豐盛，種類很齊全
2.床很舒適，軟硬適中，房間空間還算大
3.熱水很熱，洗澡很舒服
4.旁邊走路就有便利商店跟唐吉軻德，購物很方便
5.就在單軌站旁邊，地點超優秀
6.東西不小心落在房間，聯繫後服務人員有幫我好好地留下，讓人覺得很開心

Cons:

1.因為我是外國旅客，東西不小心落在飯店，雖然有買網路，但沒有辦法打國際電話聯繫飯店，最後是請當地的司機幫我聯繫飯店，最後順利拿到我遺失的物品，但很希望飯店可以提供官方LINE帳號進行聯繫或是網站上的即時回復平台，方便外國旅客進行聯繫。

2026-04-23 • via Nuitee
H
Ho • solo_traveller • tw
9
2026-04-22 • via Nuitee
W
WEN-YU • solo_traveller • tw
9
2026-04-22 • via Nuitee
Y
YUKO • couple • it
10
Bellissimo albergo è comodo per qualsiasi posto da andare sia automezzi che piedi
Pros:

Due passi da treno , è comodissimo chi viene da aeroporto.
Camera pulito e molto bello

2026-04-21 • via Nuitee