Qafqaz Baku City Hotel & Residences

Hotels
9 (975 reviews)
Tbilisi Avenue 34 , Baku , az

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Friendly staff
Cons:
Bugs reported
Issues with room maintenance

Categories

Cleanliness
8.25
There were some mentions of cleanliness being satisfactory, but bugs were noted in one review.
Service
9.75
The service was frequently praised, with specific mentions of helpful staff members.
Location
9.25
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
8.25
Some reviews mentioned comfortable rooms, although there were concerns about maintenance issues.
Amenities
9.25
General comments indicate that the amenities were satisfactory and met expectations.
Value for Money
9.25
Many reviews seemed to suggest that the cost was reasonable given the service and facilities provided.
Food and Beverage
8.75
Feedback included praise for the food, although there was a note about some items not being fresh.
Overall Experience
9.25
Overall impression from the reviews indicates a very positive experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:01

Property Description

Luxurious Spa Area: Unwind in the large spa area equipped with a Technogym fitness studio, sauna, Turkish hamam, oversized hot tubs, and a relaxation area.

Elegant Rooms with Modern Amenities: Stay in classic-style rooms with free high-speed Wi-Fi, satellite TV, a minibar, and a private bathroom featuring a bathtub and free toiletries.

Gastronomic Delights: Indulge in international and regional delicacies at the spacious Metropol restaurant or enjoy a wide selection of drinks at the stylish lobby bar.

To book your stay and experience luxury in the heart of Baku, visit Qafqaz Baku City Hotel and Residences today!

Important information:

Please note that 100% of 1 night will be charged in addition to the cost of the stay in case of guests' departure prior to initial check-out. This policy is not valid for nonrefundable rate.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for AZN 10 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 11 years old stay for AZN 10 per person per night when using an available extra bed.
    People 12 years old and over stay for AZN 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 975 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
L
Larisa family_with_children us
9
Pros:

The breakfast was very good.

Cons:

The food in the restaurant for lunch and dinner was very bad, not tasty. We tried different dishes and everything were untasted. The pillows aren't comfortable.

2026-03-11 via Nuitee
D
David family_with_children il
8
Pros:

Yes

Cons:

Yes

2026-03-11 via Nuitee
L
Lukasz couple gb
10
excellent value for money
Pros:

clean, comfortable wnd great staff

2026-03-11 via Nuitee
N
Neset couple nl
10
2026-03-09 via Nuitee
A
ABDULKARIM couple sa
9
2026-03-07 via Nuitee
E
Elyar couple az
10
Pros:

Hər şey çox yüksək səviyyədə idi. Təmizlik və səhər yeməyi əla idi. Personal çox diqqətli və gözəl qarşıladılar əsasən Fərid bəy və Fidan xanım. Təşəkkür edirəm və yenidən görüşəcəyik.

2026-03-04 via Nuitee
A
Alan family_with_children ru
10
2026-03-03 via Nuitee
H
hüseyin couple tr
10
2026-03-02 via Nuitee
S
souheil couple dz
10
Great place for visit bakou
Pros:

Hotel tres propre, personnel sympathique

Cons:

Rien

2026-02-11 via Nuitee
K
khaled alshamari extended_group sa
10
2026-01-31 via Nuitee
Y
Yusuf family_with_children ae
9
Nice
Pros:

Reception guys were very helpful. Nice hotel.

Cons:

Breakfast could be better.

2026-01-29 via Nuitee
S
Salim couple om
3
2026-01-28 via Nuitee
T
Talip solo_traveller tr
8
2026-01-27 via Nuitee
T
Talip solo_traveller tr
8
2026-01-27 via Nuitee
A
Ahmed extended_group kw
10
2026-01-25 via Nuitee
A
ABBAS couple kw
6
2026-01-25 via Nuitee
I
Imran couple pk
9
Worthit
Pros:

Everything

Cons:

Nothing

2026-01-25 via Nuitee
A
Ali family_with_children kw
9
الفندق جميل والموظفين جدا متعاونين وموقع الفندق ممتاز يمك جميع الخدمات ولكن شغله بسيطه الي عانيت منها صوت ازعاج السيارات
Pros:

سرعة استجابة الموظفين بالفندق والافطار جميل والاجمل قوة الدوش في الشور

Cons:

صوت ازعاج السيارات

2026-01-24 via Nuitee
J
Justin solo_traveller de
9
Pros:

Sehr nett und freundliches Personal, schnelle Hilfe wenn etwas gebraucht wurde

Cons:

Die Unterkunft war etwas abgelegen

2026-01-22 via Nuitee
M
Mio couple de
10
Clean Room, Very good breakfast, Sauna is also good
Pros:

staffs are very nice and kind

2026-01-20 via Nuitee