Qafqaz Baku City Hotel & Residences

Hotels
9 (1094 reviews)
Tbilisi Avenue 34 , Baku , AZ
+994 12 404 31 60

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Friendly staff
Cons:
Bugs reported
Issues with room maintenance

Categories

Cleanliness
8.25
There were some mentions of cleanliness being satisfactory, but bugs were noted in one review.
Service
9.75
The service was frequently praised, with specific mentions of helpful staff members.
Location
9.25
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
8.25
Some reviews mentioned comfortable rooms, although there were concerns about maintenance issues.
Amenities
9.25
General comments indicate that the amenities were satisfactory and met expectations.
Value for Money
9.25
Many reviews seemed to suggest that the cost was reasonable given the service and facilities provided.
Food and Beverage
8.75
Feedback included praise for the food, although there was a note about some items not being fresh.
Overall Experience
9.25
Overall impression from the reviews indicates a very positive experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:01

Property Description

Luxurious Spa Area: Unwind in the large spa area equipped with a Technogym fitness studio, sauna, Turkish hamam, oversized hot tubs, and a relaxation area.

Elegant Rooms with Modern Amenities: Stay in classic-style rooms with free high-speed Wi-Fi, satellite TV, a minibar, and a private bathroom featuring a bathtub and free toiletries.

Gastronomic Delights: Indulge in international and regional delicacies at the spacious Metropol restaurant or enjoy a wide selection of drinks at the stylish lobby bar.

To book your stay and experience luxury in the heart of Baku, visit Qafqaz Baku City Hotel and Residences today!

Important information:

Please note that 100% of 1 night will be charged in addition to the cost of the stay in case of guests' departure prior to initial check-out. This policy is not valid for nonrefundable rate.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Location

Guest Reviews

9
Based on 1094 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
B
Bandar • solo_traveller • kw
10
2026-10-16 • via Nuitee
V
VUGAR • couple • az
9
2026-10-13 • via Nuitee
D
dudish • solo_traveller • il
9
Pros:

המלון כבר לא מה שבתמונה כמובן בגלל השנים אבל מאוד נחמד שדרגו אותנו בסוויטה היינו 6 לילות ארוחת בוקר טובה לא כל כך משתנה אבל טובה השטיח בחדר קצת מלוכלך אבל כל הזמן החליפו מגבות מצעים בסך הכל היה טוב ++

Cons:

כתמים בשטיח ומיקום קצת רחוק מהמרכז אבל יש מוניות בולט בזול מאוד

2026-10-09 • via Nuitee
ילנה • couple • il
10
המלון טוב ונקי והצוות מצוין
Pros:

השירות של המלון ממש טוב

Cons:

המיקום היה קצת רחוק מהמרכז

2026-10-09 • via Nuitee
M
Mehmet Sinan • extended_group • tr
8
2026-10-08 • via Nuitee
I
Imtiaz • extended_group • ae
10
Staff at the reception are really helpful, Specially miss Zubeidah .
Pros:

Big rooms, very quiet, good breakfast.staff politeness.

Cons:

None

2026-10-07 • via Nuitee
G
Glinik • extended_group • il
10
Fntstik
Pros:

We would like to sincerely thank Qafqaz City Hotel & Residences for a wonderful stay.

The hotel is excellent, the service is outstanding, and the staff are friendly, professional, and very helpful. The breakfast was very good, with a nice variety of options.

Most importantly for us, the location is excellent — very central and convenient, making it easy to reach the main attractions and areas of the city.

We truly enjoyed our stay and would highly recommend this hotel to anyone visiting Baku.

A big thank you to the entire team for making our stay so pleasant and enjoyable!
Thank you Farid and Fidan

2026-10-07 • via Nuitee
A
ASHER LAVI • extended_group • il
10
2026-10-07 • via Nuitee
A
Alexander • couple • ru
7
Pros:

Персонал и размер номера

Cons:

Завтраки просто ужасные для четырёхзвёздочный отеля недопустимые отель очень уже уставший требует ремонта

2026-10-07 • via Nuitee
S
Singh • solo_traveller • in
10
2026-09-19 • via Nuitee
A
Ahmed • extended_group • sa
9
إقامة مريحة جداً
Pros:

قدمو لي ترقيه مجانيه
الفندق هادئ جداً و عزل الغرف جيد جدا
الموظفين في الاستقبال ودودون جداً خاصة الاخ فريد
الافطار ممناز و متنوع
توجد علامة القبلة للصلاة للمسلمين

Cons:

لا يوجد شطاف و لكن يوجد شطاف مدمج

2026-09-18 • via Nuitee
J
Jan • solo_traveller • ae
10
Pros:

Friendly and professional staff, room service on time . Ms Fidaw at the reception was courteous and accomodated me early check in and also upgraded my room. It made the trip fabulous.

Cons:

General cleanliness was fine but room carpet at few points had stains

2026-09-16 • via Nuitee
فهد • couple • sa
10
2026-09-14 • via Nuitee
M
Mohammad • solo_traveller • il
10
خيالية
Pros:

الخدمة والمظفيين رائعيين ومتعاوينيين جدا

2026-09-10 • via Nuitee
E
Elchin • solo_traveller • ru
7
2026-09-10 • via Nuitee
J
Jawhar • extended_group • il
10
2026-09-09 • via Nuitee
Y
Yousef • solo_traveller • sa
10
2026-09-07 • via Nuitee
B
Burhan Yousuf • solo_traveller • ae
9
2026-09-06 • via Nuitee
H
hüseyin • couple • tr
10
2026-09-05 • via Nuitee
Öner • solo_traveller • tr
10
Pros:

Personel olağanüstü yardımseverdi. Melik, Nesrin ve Vulgar a ayrıca yıldızlı puan vermek isterim. Sağ olsunlar

Cons:

Herşey güzeldi

2026-09-04 • via Nuitee