Qafqaz Baku City Hotel & Residences

Hotels
9 (970 reviews)
Tbilisi Avenue 34 , Baku , az

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Friendly staff
Cons:
Bugs reported
Issues with room maintenance

Categories

Cleanliness
8.25
There were some mentions of cleanliness being satisfactory, but bugs were noted in one review.
Service
9.75
The service was frequently praised, with specific mentions of helpful staff members.
Location
9.25
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
8.25
Some reviews mentioned comfortable rooms, although there were concerns about maintenance issues.
Amenities
9.25
General comments indicate that the amenities were satisfactory and met expectations.
Value for Money
9.25
Many reviews seemed to suggest that the cost was reasonable given the service and facilities provided.
Food and Beverage
8.75
Feedback included praise for the food, although there was a note about some items not being fresh.
Overall Experience
9.25
Overall impression from the reviews indicates a very positive experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:01

Property Description

Luxurious Spa Area: Unwind in the large spa area equipped with a Technogym fitness studio, sauna, Turkish hamam, oversized hot tubs, and a relaxation area.

Elegant Rooms with Modern Amenities: Stay in classic-style rooms with free high-speed Wi-Fi, satellite TV, a minibar, and a private bathroom featuring a bathtub and free toiletries.

Gastronomic Delights: Indulge in international and regional delicacies at the spacious Metropol restaurant or enjoy a wide selection of drinks at the stylish lobby bar.

To book your stay and experience luxury in the heart of Baku, visit Qafqaz Baku City Hotel and Residences today!

Important information:

Please note that 100% of 1 night will be charged in addition to the cost of the stay in case of guests' departure prior to initial check-out. This policy is not valid for nonrefundable rate.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for AZN 10 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 11 years old stay for AZN 10 per person per night when using an available extra bed.
    People 12 years old and over stay for AZN 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 970 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
S
souheil • couple • dz
10
Great place for visit bakou
Pros:

Hotel tres propre, personnel sympathique

Cons:

Rien

2026-02-11 • via Nuitee
K
khaled alshamari • extended_group • sa
10
2026-01-31 • via Nuitee
Y
Yusuf • family_with_children • ae
9
Nice
Pros:

Reception guys were very helpful. Nice hotel.

Cons:

Breakfast could be better.

2026-01-29 • via Nuitee
S
Salim • couple • om
3
2026-01-28 • via Nuitee
T
Talip • solo_traveller • tr
8
2026-01-27 • via Nuitee
T
Talip • solo_traveller • tr
8
2026-01-27 • via Nuitee
A
Ahmed • extended_group • kw
10
2026-01-25 • via Nuitee
I
Imran • couple • pk
9
Worthit
Pros:

Everything

Cons:

Nothing

2026-01-25 • via Nuitee
A
ABBAS • couple • kw
6
2026-01-25 • via Nuitee
A
Ali • family_with_children • kw
9
الفندق جميل والموظفين جدا متعاونين وموقع الفندق ممتاز يمك جميع الخدمات ولكن شغله بسيطه الي عانيت منها صوت ازعاج السيارات
Pros:

سرعة استجابة الموظفين بالفندق والافطار جميل والاجمل قوة الدوش في الشور

Cons:

صوت ازعاج السيارات

2026-01-24 • via Nuitee
J
Justin • solo_traveller • de
9
Pros:

Sehr nett und freundliches Personal, schnelle Hilfe wenn etwas gebraucht wurde

Cons:

Die Unterkunft war etwas abgelegen

2026-01-22 • via Nuitee
M
Mio • couple • de
10
Clean Room, Very good breakfast, Sauna is also good
Pros:

staffs are very nice and kind

2026-01-20 • via Nuitee
E
Ester • couple • ua
10
Pros:

Everything in the hotel was normal,breakfast was like 8/10, carpets wasn’t so good
But one thing that was a reason to 10 points star review it was two workers from reception
All regards to Ramil and Asim they made our trip, all special attention and warm hospitality nobody was like them,this duo are the greatest workers

2026-01-20 • via Nuitee
O
Osman • solo_traveller • tr
10
2026-01-20 • via Nuitee
A
Assel • family_with_children • kz
10
Всё супеееееееер 💃💃💃💃💃
Pros:

Всё очень чисто комфортно , персонал вежливый особенно Ayssel и Farid. Завтраки вкусные , отель расположен в хорошем месте . 5 дней отлично отдахнули всё прошло на лайте благодарим за гостепреимство 🥳🥳🥳🥳🩷🩷🩷🩷👍👍👍👍👍👍🙏🙏🙏🙏

Cons:

-

2026-01-20 • via Nuitee
A
Ahmad • family_with_children • il
10
2026-01-19 • via Nuitee
L
laura • family_with_children • il
8
2026-01-19 • via Nuitee
M
Musallam • family_with_children • om
9
2026-01-19 • via Nuitee
Y
Yaser • family_with_children • ca
8
Pros:

The area is nice and the reception staff are welcoming and helpful. The rooms are nice and big

Cons:

There was occasionally a smell in the room

2026-01-19 • via Nuitee
S
SHEDDI • family_with_children • sa
7
جميلة جدا ولكن الخدمه في الغرف سيئة
Pros:

كل شيء كويس مره وخدمتهم كويسه بس جيت وقت زحمه مره الطاقم مشغولين بخدمة الناس وهذي ملاحظتي الفندق جدا ممتاز وحتى انهم اعطوني سويت بدال غرفه عشان يراضوني عن التاخيرات اللي صايره

Cons:

تسريع الخدمه في الغرف مثلا طلبت مويه يومين ماتوصلني

2026-01-19 • via Nuitee