Hotel Costa Balena, Conforto e Piscina aquecida e coberta a 100m da Praia da Enseada

Hotels
8.7 (1462 reviews)
Avenida Veraneio, 154 , Guarujá , BR

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Free
Children allowed

Facilities

Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Garden
Pets allowed
Bar
Hot tub/Jacuzzi
Hammam
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great staff
Comfortable beds
Nice location
Cons:
Cleanliness issues
Limited breakfast options
Inconvenient room service

Categories

Cleanliness
8.03
Some reviews highlight issues with cleanliness at the pool and bathrooms.
Service
9.5
Staff are frequently described as polite and accommodating.
Location
9.54
Reportedly convenient location near the beach.
Room Quality
8.99
Rooms described as comfortable, though some complaints about amenities.
Amenities
8.52
Amenities like pools receive mixed reviews; some enjoyed while others found issues.
Value for Money
7.98
Few comments on cost vs. offerings suggest some guests feel it could be better.
Food and Beverage
7.53
Breakfast options noted as limited, with specific complaints regarding quality.
Overall Experience
9.5
Majority of reviews reflect very positive or satisfactory stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:22

Property Description

Luxurious Beachside Retreat

Indulge in Relaxation: With both indoor and outdoor pools, sauna facilities, and a spa offering various massages, Costa Balena is a haven for relaxation seekers.

Comfortable Accommodation: Equipped with air conditioning, cable TV, and minibars, the rooms at Hotel Costa Balena ensure a comfortable stay, with some rooms even featuring balconies with hammocks.

Delightful Dining Experience: Start your day with a traditional Brazilian breakfast buffet and enjoy all-day refreshments at the on-site restaurant, which also offers al fresco dining with a view over the pool area.

Experience luxury and relaxation at Costa Balena Hotel - book now for a memorable stay!

Important information:

Please note that only beverages bought at the property can be consumed at the hotel.

Be aware that is prohibited to use speakers by the pool area or around the hotel.

When staying for 5 nights or longer, Brazilian credit card holders may make payment in 3 installments at the property.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Please note that the hotel will send a Credit Card Authorization form to guests, who must fill and return it to the hotel, in order to guarantee the reservation.

Only guests are allowed to enter the property and benefit from the hotel facilities.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BPS

Location

Guest Reviews

8.7
Based on 1462 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 8.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 9.5
S
Souza • solo_traveller • br
10
2026-09-15 • via Nuitee
D
De Fatima Silva • solo_traveller • br
5
2026-09-11 • via Nuitee
C
Cleiton • solo_traveller • br
8
Pros:

A oportunidade de usar a Piscina mesma em dia de chuva.

Atendimento a colaboradora Rose do bar da piscina

Cons:

O cheiro forte de cloro na piscina aquecida.

2026-09-11 • via Nuitee
I
Irene • solo_traveller • br
9
Pros:

Hotel oferece um ambiente acolhedor onde seus funcionários são muito prestativos a limpeza era ótima sem contar a localização que fica bem pertinho da Praia 🌴 vale a pena conhecer o café da manhã teve muitas iguarias gosteiii demais..

Cons:

Fiquei num quarto com sacada muito bacana confortável só que o barulho da rua foi um pouquinho desconfortável o movimento dos carros e motos a noite foi ruim..

2026-09-03 • via Nuitee
S
Sara • couple • br
10
Tudo muito confortável e aconchegante, atendimento maravilhoso e a estrutura do lugar é perfeita.
Pros:

Tudo

Cons:

Foi tudo ótimo

2026-09-03 • via Nuitee
R
Ricardo • solo_traveller • br
10
2026-09-02 • via Nuitee
D
Debora • couple • br
7
Gostei
Pros:

Bom quarto, comida boa , café bom , boa localização

Cons:

Piscina aquecida água suja e fedida

2026-08-27 • via Nuitee
D
Debora • couple • br
7
2026-08-27 • via Nuitee
N
Nathalia • solo_traveller • br
8
2026-08-26 • via Nuitee
M
mariandrea • family_with_children • uy
6
Regular
Pros:

La hubicacion

Cons:

Las mantas olían a húmedo, pocas lámparas, extractor del baño hacia un ruido horrible al prender la luz. La piscina templada tiene aspecto de sucio, agua turbia y había personas con heladerita propia bebiendo alcohol lo que por regla vi no era permitido

2026-08-25 • via Nuitee
D
Diego • solo_traveller • br
10
2026-08-22 • via Nuitee
F
FRANCISCA JULIANA • family_with_children • br
10
Pros:

Fomos muito bem recebidos, ótimas instalações e um café da manhã maravilhoso. Sem contar que é pertinho da praia

2026-08-19 • via Nuitee
R
Rodrigo Fagundes • solo_traveller • br
10
2026-08-19 • via Nuitee
M
Marisa • couple • br
6
Não voltaria
Pros:

Localização

Cons:

Roupa de cama , lençol encardido e edredom fedido . Precisei pedir para trocar toda a roupa de cama.cafe da manhã sem opções , pão francês amanhecido , bolo o mesmo do dia anterior . Suco apenas com açúcar .

2026-08-18 • via Nuitee
K
Karina • couple • br
8
Boa.
Pros:

A pousada é aconchegante porém não têm flexibilidade no checkout do meio dia, se passar do horário precisa pagar a mais. Eu cheguei uma hora após o check in e não teve exceção. Na rua fica vários meninos de bike assaltando em todos os horários, é necessário tomar cuidado.

Cons:

Falta de flexibilidade mesmo fora da temporada.

2026-08-17 • via Nuitee
L
Luziene • solo_traveller • br
9
Pros:

Perfeito café da manhã espetacular 😍 atendimento muito bom quarto e roupa de cama aconchegante tudo perfeito amamos🙏

2026-08-17 • via Nuitee
A
Andreza • extended_group • br
10
Ambiente tranquilo e confortável
Pros:

Muito bom ☺️ quarto super confortável, tudo bem limpo, a decoração dos ambientes com itens de época é um charme. Amamos a piscina aquecida, é bem quentinha mesmo, funcionários simpáticos e competentes a Célia da copa foi maravilhosa. Recomendo e espero voltar.

2026-08-17 • via Nuitee
P
Pereira • solo_traveller • br
10
Pros:

maravilha

2026-08-17 • via Nuitee
E
Eronilson • family_with_children • br
8
2026-08-12 • via Nuitee
I
Igor • family_with_children • br
8
2026-08-12 • via Nuitee