Hotel Santika Mataram

Hotels
•
Santika
8.5 (191 reviews)
Jalan Pejanggik No.32 , Mataram , ID

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Nice location
Clean rooms
Cons:
Cleanliness issues
No bar for drinks
Minor maintenance concerns

Categories

Cleanliness
7.83
Some reviews mentioned cleanliness issues such as the pool and the presence of unpleasant odors.
Service
8.8
Staff were mentioned as friendly and accommodating by several guests.
Location
8.84
Great location noted by multiple reviews, close to amenities but could feel isolated.
Room Quality
8.29
Rooms were noted to be clean and comfortable, though with some minor issues.
Amenities
8.32
Amenities such as the pool and gym received positive feedback although there were complaints about their accessibility.
Value for Money
8.78
Overall perceived as good value for the price paid.
Food and Beverage
8.33
Breakfast options were well received, although some noted a lack of variety.
Overall Experience
8.8
Many guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:44

Property Description

Luxurious Accommodation

Hotel Santika Mataram offers modern rooms equipped with flat-screen cable TV, tea/coffee-making facilities, and a safety deposit box. Slip into the provided slippers for added comfort during your stay.

Convenient Amenities

Enjoy the convenience of free Wi-Fi throughout the building, free parking privileges, and access to an outdoor pool and fitness centre. Need currency exchange or car rental services? The tour desk has you covered. Plus, take advantage of the business centre, concierge desk, and laundry/dry cleaning services.

Delicious Dining Options

Indulge in a variety of Indonesian, Asian, and Western dishes at Bayan Kafe, or opt for light snacks at Sangkareang Lounge. With such culinary delights, your taste buds are in for a treat.

Book your stay at Hotel Santika Mataram now for a memorable and comfortable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LOP

Location

Guest Reviews

8.5
Based on 191 reviews
Cleanliness: 7.83
Service: 8.8
Location: 8.84
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
B
Brittney • couple • us
10
2026-10-12 • via Nuitee
P
Paul Brett • family_with_children • id
8
Very good bang for buck!
Pros:

Great place, great value

Cons:

Older hotel but very well maintained.

2026-10-08 • via Nuitee
B
Beta • solo_traveller • au
8
Pros:

飯店對面有公園，小夜市，清真寺可以逛
飯店整體舒適

Cons:

客房太小根本很難加床，其實網站上可以避免！因為我們後來去現場又加錢換房

2026-10-07 • via Nuitee
D
Dilara • solo_traveller • be
5
2026-09-18 • via Nuitee
F
Fayçal • couple • fr
10
Pros:

Parfait

2026-09-12 • via Nuitee
T
Tom • couple • nl
10
2026-09-08 • via Nuitee
N
NUR FARAH BAZILAH • couple • my
10
2026-09-02 • via Nuitee
P
Piorno Martín • couple • es
7
Cómodo pero viejo
Pros:

Las recepcionista, nos ayudó mucho. Las zapatillas de cortesía. La cama era cómoda.

Cons:

Está descuidado y viejo. El restaurante regular. Tardaron muchísimo en atendernos y la comida era algo cara y no muy buena.

2026-08-29 • via Nuitee
D
Dahniar • solo_traveller • id
10
2026-08-17 • via Nuitee
Z
zula (a.r) • solo_traveller • my
10
Pros:

The staff and breakfast

Cons:

Nothing

2026-08-12 • via Nuitee
C
CON007 • solo_traveller • au
8
2026-08-02 • via Nuitee
O
Okke • family_with_children • id
9
2026-07-17 • via Nuitee
M
Meryam • couple • ma
7
2026-07-06 • via Nuitee
J
Jake • couple • au
10
2026-06-29 • via Nuitee
M
Mariam • couple • be
7
Pros:

Très bien situé niveau localisation. Un petit déjeuner très varié et très bon.

Cons:

La salle de bain n’était pas très propre et a besoin d’un grand nettoyage profond.

2026-06-29 • via Nuitee
N
Niall • solo_traveller • ie
9
Pros:

Does what is says on the tin

2026-06-25 • via Nuitee
L
Li Ling • extended_group • sg
6
2026-06-24 • via Nuitee
E
Elvira • solo_traveller • dk
9
Pros:

Personalet var helt fantastisk. Rengøringen var var god og grundig, morgenmaden var lækker og varieret. Værelset havde udsigt til Mt. Rinjani og sengen var vildt god. Jeg var her i 3 uger, og jeg var så glad for at have valgt det her hotel til et længere ophold.

Cons:

Værelserne var en smule lydt, så jeg sov med ørepropper - også for ikke at blive vækket af moskeen.

2026-06-20 • via Nuitee
E
Elisa • extended_group • fr
10
Pros:

Super ! C’était génial, lit grand et literie propre !

Cons:

Le petit déjeuner était pas bon et très peu de choix :(

2026-06-19 • via Nuitee
M
Marwane • couple • fr
8
2026-06-18 • via Nuitee