Eden Phoenix

Hotels
IDH Algerie
6.8 (13 reviews)
Rond Point de L'Aeroport, El Kerma, Oran Province, 31000 , Es Senia , DZ

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
Terrace
Garden
Designated smoking area
Elevator
Fitness facilities
Free airport transportation
See all facilities

Review Highlights

Cons:
Dirty curtains
Bad bed head
Wifi not working

Categories

Cleanliness
3.51
The review mentions dirty curtains, indicating low cleanliness.
Service
7.98
Standard quality for this hotel tier.
Location
8.02
Standard quality for this hotel tier.
Room Quality
4.47
Bed head scratched and connectivity issues with wifi indicate poor room quality.
Amenities
8
Standard quality for this hotel tier.
Value for Money
7.96
Standard quality for this hotel tier.
Food and Beverage
8.01
Standard quality for this hotel tier.
Overall Experience
6.48
Mixed experience highlighted by the cleanliness issue but somewhat offset by service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:01

Property Description

Recreational Amenities
Indulge in leisure with the outdoor pool and fitness center at your disposal.

Dining and Entertainment
Savor delectable dishes at LE REGENT, one of two restaurants, or enjoy room service. Unwind with a drink at the cozy bar/lounge.

Convenient Facilities
Benefit from complimentary Wi-Fi, a business center, and event spaces along with services like dry cleaning, and a free airport shuttle.

Explore the delights of Es Senia from the centrally located Eden Phoenix. Book your luxurious stay now!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

6.8
Based on 13 reviews
Cleanliness: 3.51
Service: 7.98
Location: 8.02
Room Quality: 4.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 6.48
S
Stan
6
Maybe OK for one night
Pros:

Dirty curtains, bed head scratched and in bad connection wifi not working in rooms

2025-08-26 via Nuitee
Z
Zakarya
2
Pros:

Hôtel degeulasse sale et pas de navette aéroport 😡😡

2025-08-21 via Nuitee
B
Bjoern
8
Pros:

Close to the airport. Quiet location. Friendly and helpfull staff.

2025-06-29 via Nuitee
N
Nourdine
4
Pros:

P l'hôtel est propre les chambres sont jolies mais vraiment trop bruyant avec le bar qui est en bas de plus des dames de bonne compagnie a activité assez légères ....

2025-05-29 via Nuitee
R
Radhwane
6
Mauvaise expérience -> une nuit non reposante
Pros:

Draps et couettes sales et ou non changés.
Literie et oreillers de mauvaises qualités
Climatisation non fonctionnelle, obligé de laisser une fenêtre ouverte mais dérangé par la musique d’une boîte de nuit.
-> Une nuit non reposante
Pas assez de papier wc

2025-04-15 via Nuitee
Y
yoann
10
Pros:

Je recommande a 100 pourcent cet hôtel très bon accueil service clients et services restaurant hôtel de superbe employé

2025-03-02 via Nuitee
R
RUDY
6
Pros:

Des l’arrivé dans la chambre, fuite dans salle de bain
TV qui ne fonctionnait pas et qui n’a fonctionné tout mon séjour
Je suis partie un jour avant

2024-10-17 via Nuitee
Y
yohann
8
Pros:

la chambre a été payé directement sur le site, malheureusement à la réception...la personne n'était pas au courant, même en montrant le justificatif... elle ne voulait rien savoir...la personne qui y séjournait a été obligée de m'appeler pour que je fasse quelque chose... le numéro de téléphone n'est pas celui de l'hotel mais d'une agence de voyage qui s'occupe de plusieurs hôtels...

2020-01-22 via Nuitee
V
Verified traveler self
8
Pros:

Breakfast need more . Staff need training in hospitality???

2019-02-28 via Nuitee
V
Verified traveler
6
Normal hotel.
Pros:

Many insects such like ant and mosquito. No english is available. No convinient facilities near hotel but close to Oran airport. Air conditioner is so weak. But you can enjoy nice BBQ at garden restaurant of Hotel.

2018-08-14 via Nuitee
S
Sergio
8
Pros:

El desayuno lo unico un poco escaso. Resto bien.

2018-04-06 via Nuitee
S
Sergio
8
Pros:

Desayuno mal

2018-04-06 via Nuitee
A
AQUALOGUS ENG E AMB
4
Pros:

Já tinha ficado neste hotel antes e tinha ficado razoavelmente satisfeito. Desta vez, eu e os meus três colegas de trabalho verificámos que o nível de higiene no quarto e WC deixou muito a desejar, pó por todo o lado, colchão e roupa da cama que já deveriam ter sido subtituídos há anos, e o pior foi que ninguém conseguiu dormir até cerca das 4 horas da manhã. O hotel tem um bar na entrada frequentado por "mulheres de ocasião" e ouviram-se discussões, confusão e gritos nos corredores até de madrugada sem que o pessoal do hotel tenha conseguido resolver a situação, mesmo depois de alertado. A não repetir.

2016-10-03 via Nuitee