voco The Tiger Hotel, Columbia, MO by IHG

Hotels
•
Voco
8.7 (140 reviews)
23 South 8th Street , Columbia , US
+1 573-875-8888

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location / convenient for campus
Friendly, helpful staff (front-line)
Rooms are large
Many guests found rooms very clean
Pleasing historic property conversion
Comfortable stay / good for campus visits
Cons:
Noisy doors and some room condition issues
Beds with sloped mattresses; wrinkled/unpressed sheets reported
Parking limited; valet expensive
Wifi access trouble
TV in at least one room did not work
Isolated incident of rude/unhelpful manager

Categories

Cleanliness
7.5
Mixed feedback: several guests praised very clean, large rooms but there are repeated complaints about unpressed/wrinkled sheets, noisy doors, and a severely sloped bed in one room — lowered to reflect these issues.
Service
10
Generally strong front-line service: multiple guests called out staff as wonderful and helpful. There is one notable negative incident with a rude/unwilling manager reported, but overall staff responsiveness and helpfulness were emphasized and the score is elevated to compensate for other weaker categories.
Location
10
Consistently praised across reviews as convenient and great for campus visits and general exploration — clear strength for the property.
Room Quality
7.2
Mixed room condition: guests found rooms large and in a pleasing converted historic building, but issues noted include sloped beds, some signs of being slightly run down, and noisy doors — room quality rated below target.
Amenities
6.8
Several amenity problems reported: wifi access trouble, a non-working TV, and parking/valet limitations and cost — amenities are the weakest area noted.
Value for Money
9.4
Perceived value is generally high due to location, room size and cleanliness for many guests, though some cited expensive valet and parking which tempered the score slightly.
Food and Beverage
8.7
Standard quality for this hotel tier (no food or beverage comments in the reviews).
Overall Experience
10
Overall impressions are strongly positive ("Great stay", "Will be back", "comfortable stay") despite a few negative incidents; elevated to reflect the generally favorable guest sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Luxurious Accommodations
Located just a short walk from the University of Missouri, voco The Tiger Hotel offers modern and comfortable rooms with flat-screen TVs and free Wi-Fi. Enjoy complimentary toiletries and a cozy bathrobe during your stay, along with the convenience of in-room coffee making facilities.

Dining and Entertainment
Indulge in a sophisticated dining experience at The Vault, serving exquisite cocktails and small plates in an elegant setting. For those with a sweet tooth, The Velvet Cupcake offers delectable treats for purchase.

Convenience and Services
Experience top-notch hospitality with concierge and laundry services available at your disposal. Whether you prefer room service or valet assistance, the hotel ensures a seamless stay. With shopping, dining, and the airport all within easy reach, voco The Tiger Hotel is the perfect choice for your next visit to Columbia.

Book now to experience luxury and convenience at voco The Tiger Hotel!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: COU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 140 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 7.2
Amenities: 6.8
Value for Money: 9.4
Food and Beverage: 8.7
Overall Experience: 10
J
John • family_with_children • us
7
Decent place to stay but not 4 or 5 stars for sure! Doors closing are noisy.
Pros:

convenient location

Cons:

looks a little run down. beds did not have pressed sheets. sheets were wrinkled

2026-09-12 • via Nuitee
J
Jennifer • couple • us
9
2026-09-08 • via Nuitee
N
Nicole • family_with_children • us
10
Great location and super hip place to stay!
Pros:

Valet was a bit pricey, but overall was a great stay!

Cons:

Price of valet and lack of other parking

2026-08-31 • via Nuitee
A
Alexis • couple • us
10
2026-07-22 • via Nuitee
M
Micaela • couple • us
9
2026-07-16 • via Nuitee
S
stacie • couple • us
8
It was a comfortable stay
Pros:

Customer service and bed

Cons:

Tv did not work

2026-07-09 • via Nuitee
M
Melissa • family_with_children • us
10
2026-06-20 • via Nuitee
S
Suzanne • solo_traveller • us
9
2026-06-19 • via Nuitee
4
414MattH • Family • Collinsville, Oklahoma
8
Good spot to stay for a campus visit
Pros:

We stayed at the Tiger when we visited Columbia for a college tour. The location is great. It is a nice hotel.

If you love old buildings turned into hotels, this is a nice example.

One of the beds in our room was severely sloped. No other issues with the room.

2026-06-16 • via Tripadvisor
M
Mona • solo_traveller • us
10
Pros:

A very pleasing property in a good location.

Cons:

Parking

2026-06-01 • via Nuitee
K
Kathleen • family_with_children • us
10
Great stay! Will be back!
Pros:

Staff was wonderful. Rooms were big and very clean.
Will definitely stay here every time we visit Columbia!

2026-05-30 • via Nuitee
V
V3166YHjenniferh • Friends getaway
2
Better hope there are no issues with your stay!
Pros:

I had a booking issue - and the staff would all try to fix it until the manager got involved and was rude and unwavering in his opinions. I took my concerns to “corporate” IHG who referred me right back to the condescending and rude manager. The hotel is nice enough - but I’ll never be back. If you have no issues, great - but if you do, beware. They won’t be addressed or fixed.

2026-05-23 • via Tripadvisor
G
Grogan • couple • us
9
Cons:

had trouble accessing wifi

2026-05-14 • via Nuitee
A
Ana • family_with_children • br
9
2026-05-11 • via Nuitee
L
Lbridgewater • Family
4
Disappointed
Pros:

So disappointed in this hotel. To start, the room was dirty - had long dark hairs on pillow on bed & dust or something gritty on night stand. Too late to switch when we found this out, so wiped off whatever was on night stand and threw pillow with hair on the floor.

Speaking of pillows, they were horrible. I can’t believe I’m writing that….I’ve stayed at a 100 hotels at least an d am not real picky about my pillows but have never had pillows this bad - so full and hard. They were miserable. Oh, and no thermostat or fan in the room so when it got warm in the middle of the of the night, absolutely no way to cool off. Also, never had to comment on that in any hotel I’ve stayed in. Finally, I was surprised that they didn’t provide water bottles in the rooms. It’s been awhile since I’ve stayed in a hotel that doesn’t offer water bottles. Not huge deal, but on top of everything else, paying $5 per bottle from the stocked fridge was not going to happen.

Finally, not impressed with attached restaurant either. I obviously won’t be staying here again which is unfortunate.

2026-04-06 • via Tripadvisor
M
Mary • extended_group • us
10
Lovely. My daughter announced that she wouldn’t return unless she could stay at the Tiger.
Pros:

The location was amazing, central to practically every Columbia and Mizzou attraction, the staff was friendly and helpful and the room was SO comfortable.

Cons:

Could use a deck of cards at the main desk for us to use! ☺️

2026-04-05 • via Nuitee
M
Miyuki • family_with_children • us
1
Bad customer service!
Cons:

The customer service is really bad! Accidentally booked 4 rooms and tried to cancel the 2 rooms on the day and should get partially refunded as it said in the booking.com policy but never get the refund.
Tried to talk to the front desk, manager of the hotel but they keep avoiding to answer and keep telling us that the manager is not around when we tried to talk to him or contact him. Booking.com tried to contact them but also no answer. Overall the stay and the hotel is good but service is bad. We ordered room service but never clean or took it away for 2 days. Very unfortunate that such a nice hotel with a history had a really bad customer service.

2026-03-28 • via Nuitee
B
Brian • couple • us
9
We’ve been going to Columbia for years because our daughter has been going to college there and we love the town and thi
Pros:

Clean. Old school. Downtown location.

2026-03-06 • via Nuitee
B
brandy200400 • Family • Thomasville, Georgia
8
Great stay
Pros:

Wondefull stay. Started off on a great note as Drew at the front desk welcomed us warmly and provided a history of the hotel. Also upgraded us to a suite (IHG status) and offered free breakfast and drink tickets. To top it off he delivered two drinks to our room while refusing a tip. Couldn't ask for a better start. Room was nice and quiet and the location was ideal. Not as updated at the Broadway but better location. My only complaint is the extra charges tacked on to the bill, particularly one for employee health insurance. That is a cost of doing business and it's frankly offensive that they add that to the bill. What's next? Will they archangel customers for the electric bill?

2026-03-01 • via Tripadvisor
V
Vinessa • couple • us
10
We’ll be back!
Pros:

Staff found an item I left behind and I received it via FedEx w/in 24 hours of submitting my info. So appreciative of the swift action due to my mistake.

2026-01-31 • via Nuitee