Hotel Altein Arosa, a Faern Collection Resort

Hotels
8.6 (1354 reviews)
Alteinstrasse , Arosa , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Nice modern rooms
Great location and view
Friendly staff
Cons:
Cold bathrooms
Staff needs training
Breakfast issues

Categories

Cleanliness
8.23
Some concerns about cold bathrooms and lack of amenities.
Service
9
Overall friendly service mentioned; however, the staff needs more training.
Location
9.24
Great location near the center and good views.
Room Quality
8.69
Rooms were nice and modern with some issues like instrument availability.
Amenities
8.42
Facilities were good, though some amenities were missing.
Value for Money
8.68
Good value considering the location and amenities.
Food and Beverage
7.73
Breakfast was at best average; issues with service and quality.
Overall Experience
8.8
Mixed feelings but positive aspects outweigh the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:15

Property Description

Luxurious Spa Area
Indulge in relaxation at Faern Arosa Altein's spa area with 2 indoor pools, hot tub, steam bath, and sauna. Enjoy underwater massage jets and waterfall showers for the ultimate pampering experience.

Gourmet Dining Experience
Savor traditional local dishes at the hotel's à la carte restaurant. Unwind at the bar or soak in the city views from the terrace while enjoying your favorite drink.

Entertainment Galore
Stay entertained with a variety of activities including billiards, table tennis, pinball, and tabletop football in the entertainment area. Perfect for guests of all ages to have a fun-filled stay.

Book now to experience the perfect blend of luxury, dining, and entertainment at Hotel Faern Arosa Altein.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1354 reviews
Cleanliness: 8.23
Service: 9
Location: 9.24
Room Quality: 8.69
Amenities: 8.42
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.8
L
lydia • solo_traveller • de
8
2026-04-30 • via Nuitee
J
Julian • couple • pl
9
Pros:

Piękny klimatyczny obiekt.

Cons:

Trochę daleko do stoku narciarskiego

2026-04-26 • via Nuitee
G
Grigorios • family_with_children • gb
10
2026-04-21 • via Nuitee
A
André • couple • ch
8
2026-04-17 • via Nuitee
E
Eva • solo_traveller • ch
8
2026-04-10 • via Nuitee
C
Caroline • couple • gb
9
Pros:

A beautiful hotel, great location. Wonderful spa/pool area. Highly recommend!

Cons:

Disappointed to be charged 9chf per night for parking outside at the hotel. Expected this to be included in a quality hotel of this size.

2026-04-08 • via Nuitee
• extended_group • ch
10
2026-04-08 • via Nuitee
A
Amelie • couple • ch
9
2026-04-06 • via Nuitee
P
Piemontese • couple • ch
10
2026-04-06 • via Nuitee
S
Sayan • couple • ch
8
Pros:

Aussicht und das Persoal war sehr freundlich

Cons:

Im wellness konnte man nicht relaxen da viele Kinder dort waren.

2026-04-06 • via Nuitee
V
VICENTE • couple • es
7
2026-04-06 • via Nuitee
N
nathalie • family_with_children • ch
10
Tolles Hotel.
Pros:

Super Spa und tolle Zimmer

Cons:

Echtes Volkornbrot/ Sauerteigbrot zum Frühstück

2026-04-06 • via Nuitee
A
Alessandra • couple • it
10
2026-04-06 • via Nuitee
N
Nadejda • extended_group • ch
8
2026-04-06 • via Nuitee
L
Lupus44 • couple • ch
9
2026-04-06 • via Nuitee
N
Nadejda • family_with_children • ch
8
2026-04-06 • via Nuitee
P
Petra • couple • ch
10
2026-04-05 • via Nuitee
S
Steffi • couple • ch
3
sehr enttäuschend! 4-Sterne gibt es definitiv nicht für Service und Freundlichkeit
Pros:

An sich ein schönes Haus, das wars auch schon.

Cons:

Wo soll ich anfangen... Check-in unfreundlich, der Herr ist nur widerwillig von seinem Büro nach vorn gekommen. Rezeption grundsätzlich so gut wie nie besetzt. Im Wellness auch nicht. Massage buchen? Viel Glück! Mitarbeitende beim Frühstück wie Zombies, ziehen ein Gesicht als wäre dies der schlimmste Job ihres Lebens, keine Begrüssung, nichts. Frühstück selbst mässig. Erstaunlicherweise wurde zum Wochenende doch mehr angeboten, da gabs plötzlich Obstsalat und Pancakes, in der Woche harte Brötchen, halb roher Speck und 2, max 3 Sorten Aufschnitt und Käse. Wellness in die Jahre gekommen und nicht einladend, genau wie der Fitnessraum. Viele Familien mit Kindern, wodurch es insbesonere im Wellness und beim Zmorge sehr laut ist. Und natürlich muss jeder Schritt des Nachwuchses mit dem Handy festgehalten werden, auch im Wellness. Und da die Kleinen ja tagsüber Hunger bekommen, werden morgens fleissig stapelweise Sandwiches gemacht und mitgenommen.

2026-04-05 • via Nuitee
M
Martin • extended_group • ch
9
2026-04-02 • via Nuitee
L
Loris • couple • ch
8
Pros:

Gutes Frühstück schöes hotel

Cons:

Spa sehr old school, eher laut,
Da viele kinder

2026-03-30 • via Nuitee