Hotel Altein Arosa, a Faern Collection Resort

Hotels
8.6 (1293 reviews)
Alteinstrasse , Arosa , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Nice modern rooms
Great location and view
Friendly staff
Cons:
Cold bathrooms
Staff needs training
Breakfast issues

Categories

Cleanliness
8.23
Some concerns about cold bathrooms and lack of amenities.
Service
9
Overall friendly service mentioned; however, the staff needs more training.
Location
9.24
Great location near the center and good views.
Room Quality
8.69
Rooms were nice and modern with some issues like instrument availability.
Amenities
8.42
Facilities were good, though some amenities were missing.
Value for Money
8.68
Good value considering the location and amenities.
Food and Beverage
7.73
Breakfast was at best average; issues with service and quality.
Overall Experience
8.8
Mixed feelings but positive aspects outweigh the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:15

Property Description

Luxurious Spa Area
Indulge in relaxation at Faern Arosa Altein's spa area with 2 indoor pools, hot tub, steam bath, and sauna. Enjoy underwater massage jets and waterfall showers for the ultimate pampering experience.

Gourmet Dining Experience
Savor traditional local dishes at the hotel's à la carte restaurant. Unwind at the bar or soak in the city views from the terrace while enjoying your favorite drink.

Entertainment Galore
Stay entertained with a variety of activities including billiards, table tennis, pinball, and tabletop football in the entertainment area. Perfect for guests of all ages to have a fun-filled stay.

Book now to experience the perfect blend of luxury, dining, and entertainment at Hotel Faern Arosa Altein.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1293 reviews
Cleanliness: 8.23
Service: 9
Location: 9.24
Room Quality: 8.69
Amenities: 8.42
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.8
J
Jjj • extended_group • nl
8
Pros:

Beautiful view from room. great room view. Use ski locker at the lift. Great walking trails as well.

Cons:

Extra cost for parking.

2026-03-28 • via Nuitee
O
Ofer • couple • il
8
2026-03-28 • via Nuitee
A
Alberto • family_with_children • gr
5
Nice Location with great view, Expensive for what is offered. Low quality of the staff.
Pros:

Is has a nice SPA and swimming pool and good way of remote assistance via app/their website/ dedicated whatsapp channel with customers..

Cons:

The level of service of the staff at the restaurant and the quality/ variety of the food for dinner / Half Board arrangements.

2026-03-27 • via Nuitee
K
Kim • solo_traveller • ch
10
2026-03-24 • via Nuitee
C
céline • couple • ch
8
Cons:

Das Wasser im Wellnessbereich könnte wärmer sein für uns

2026-03-23 • via Nuitee
H
Helen • family_with_children • ch
8
Tip top gerne wieder
Pros:

Das Frühstück war sehr vielfältig. Die Lage des Hotels ideal.

2026-03-22 • via Nuitee
B
Barbara • couple • ch
8
Wir haben uns wohlgefühlt und haben den Aufenthalt genossen.
Pros:

Grosszügige Zimmer, gute Lage, grosser Skiraum, genügend Parkplätze

Cons:

Wenig Ablage- und Stauraum im Bad, etwas karge Zimmereinrichtung

2026-03-22 • via Nuitee
C
chris • couple • ch
8
Pros:

Die Lage
Das Haus
Der PLATZ IM HAUS
ALLES GROSSZÜGIG!

Cons:

Es fehlt eine sichtbare Führung, jemand der sich mit dem Hotel identifiziert.....

2026-03-20 • via Nuitee
R
Rosmarie • couple • ch
10
Wir kommen jederzeit sehr gerne wieder
Pros:

Die Lage ist gut, zu Fuss in ca. 10 Min. bei den Weisshornbahnen. In wenigen Fussminuten bei der Bushaltestelle
Alteinplatz.
Das Zimmer war sehr klein für 2 Personen, aber es reichte vollkommen für die eine Uebernachtung, für einen längeren Aufenthalt würde ich ein grösseres Buchen.
Das Frühstück war OK, frisches Brot, viele Kaffevollautomaten, mit hervorragendem Kaffee, Capuccino etc.
Eier, Speck eigentlich alles was man für das Frühstück braucht.

Cons:

es gibt nichts zu bemängeln

2026-03-19 • via Nuitee
H
Hans-Jörg • solo_traveller • ch
9
2026-03-19 • via Nuitee
R
Ruth • extended_group • ch
10
Herb
Pros:

Fruehstueck liess keinerlei wuensche offen- der Wellnessbereich mit Sauna, finnischer Sauna, Jaccuzzi und harmonischen Ruheraum absolut zum Wohlfuehlen.

Cons:

Nichts

2026-03-19 • via Nuitee
L
Lukas • extended_group • ch
9
2026-03-17 • via Nuitee
N
Nauris • couple • de
9
2026-03-16 • via Nuitee
G
Georgios • solo_traveller • de
9
2026-03-15 • via Nuitee
A
Alex_D • solo_traveller • at
8
Pros:

Gutes und leckeres Frühstück, gute Lage (nur wenige Gehminuten vom Zentrum entfernt

2026-03-15 • via Nuitee
E
Eidgenoss99 • couple • ch
9
Schönes Hotel
Pros:

Sehr schönes Hotel an guter Lage! Es war alles sauber, die Massage hervorragend. Das Frühstück war bestens, sehr ordentlich und sauber angerichtet.
Das Personal war freundlich und zuvorkommend.

Cons:

Komplizierte Handhabung mit den Parkplätzen, da gäbe es viel einfachere Lösungen.
Der Wellness Bereich ist eher in die Jahre gekommen, es ist sehr laut und fühlt sich eher wie in einem Hallenbad an.

2026-03-14 • via Nuitee
F
Frei • couple • ch
9
Pros:

Die Freizeitanebote ( Wellness, Spiel und Sportraum und die Pizzeria im Hause.)

Cons:

Das Essen war sehr schön angerichtet aber leider nicht unser Geschmack. Hätte er eine deftige Speisen im Menu gewünscht. Aber die Vielfalt der Salatbar hat es wieder rausgerissen.

2026-03-11 • via Nuitee
B
Bruno • solo_traveller • ch
8
Alles gut
Pros:

Gut

Cons:

Personal zum Teil

2026-03-10 • via Nuitee
K
Katarzyna • family_with_children • ch
10
Great place to chill
Pros:

Awesome views from the windows, spacious rooms, very clean. Breakfast fully met our needs, the staff was helpful as well.

Great wellness area, perfect for chilling in the pool or sauna after the day on the slope.

Cons:

Very minor issues: the "welcome" coffee capsules were not being replaced during our stay. Bath is elevated more than expected, so exiting it is a bit of a parkour, especially with legs tired after skiing.

2026-03-08 • via Nuitee
C
Claudio • family_with_children • ch
9
2026-03-07 • via Nuitee