Hotel Altein Arosa, a Faern Collection Resort

Hotels
8.6 (1460 reviews)
Alteinstrasse , Arosa , CH
+41 81 378 86 86

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Nice modern rooms
Great location and view
Friendly staff
Cons:
Cold bathrooms
Staff needs training
Breakfast issues

Categories

Cleanliness
8.23
Some concerns about cold bathrooms and lack of amenities.
Service
9
Overall friendly service mentioned; however, the staff needs more training.
Location
9.24
Great location near the center and good views.
Room Quality
8.69
Rooms were nice and modern with some issues like instrument availability.
Amenities
8.42
Facilities were good, though some amenities were missing.
Value for Money
8.68
Good value considering the location and amenities.
Food and Beverage
7.73
Breakfast was at best average; issues with service and quality.
Overall Experience
8.8
Mixed feelings but positive aspects outweigh the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:15

Property Description

Luxurious Spa Area
Indulge in relaxation at Faern Arosa Altein's spa area with 2 indoor pools, hot tub, steam bath, and sauna. Enjoy underwater massage jets and waterfall showers for the ultimate pampering experience.

Gourmet Dining Experience
Savor traditional local dishes at the hotel's à la carte restaurant. Unwind at the bar or soak in the city views from the terrace while enjoying your favorite drink.

Entertainment Galore
Stay entertained with a variety of activities including billiards, table tennis, pinball, and tabletop football in the entertainment area. Perfect for guests of all ages to have a fun-filled stay.

Book now to experience the perfect blend of luxury, dining, and entertainment at Hotel Faern Arosa Altein.

Important information:

Swimming pool: Closed from Sun, Sep 20, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZRH

Location

Guest Reviews

8.6
Based on 1460 reviews
Cleanliness: 8.23
Service: 9
Location: 9.24
Room Quality: 8.69
Amenities: 8.42
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.8
M
Misechko • couple • ua
10
2026-10-21 • via Nuitee
N
Nicole • couple • ch
10
Schöner Aufenthalt
Pros:

Sehr schönes Hotel, geschmackvoll eingerrichtet. Toller Wellnessbereich. Bequemes Bett. Feines Frühstück!

Cons:

Ich, 54 wurde geduzt, was ich etwas unpassend fand. Personal spricht zum Teil schlecht deutsch.

2026-10-18 • via Nuitee
H
Hubert-B. • solo_traveller • de
9
2026-10-13 • via Nuitee
L
laurent • couple • fr
10
2026-10-11 • via Nuitee
H
hanna • couple • pl
10
2026-10-09 • via Nuitee
N
Nicole • couple • ch
7
Wir denken nicht, dass wir das Hotel zum gleichen oder ähnlichen Preis erneut buchen würden
Pros:

Lage gut, stilvoll eingerichtet, Wellness angenehm unkompliziert und auch für Kinder toll

Cons:

Personal teilweise unfreundlich, wir hatten den Eindruck, dass sie überlastet waren. Für ein Hotel dieser Kategorie und Preisklasse stimmten viele Details nicht:
Das Restaurant zu oberst war kulinarisch wirklich schlecht und dafür absurd teuer. Immerhin war dort der Service super freundlich
Zimmer sind sehr klein, Balkon war schmutzig
Reception überlastet und eher unfreundlich und wenig hilfsbereit
Bar geschlossen
Spielautomaten teilweise ausser Betrieb und nicht gewartet
Parkplatzmanagement funktionierte nicht

2026-09-19 • via Nuitee
F
Franziska • solo_traveller • ch
8
Immer wieder
Pros:

Sehr freundliches und hilfsbereites Personal

Cons:

Schöne Zimmer und grosser Balkon

2026-09-18 • via Nuitee
A
Alon • couple • il
7
2026-09-16 • via Nuitee
M
Meier • solo_traveller • ch
10
2026-09-16 • via Nuitee
M
Martin • solo_traveller • ch
8
2026-09-16 • via Nuitee
C
christel • couple • de
9
2026-09-14 • via Nuitee
M
Markus • solo_traveller • ch
8
Pros:

Sehr gutes Frühstück.

2026-09-14 • via Nuitee
H
Hans • couple • ch
9
2026-09-11 • via Nuitee
M
Mikhail • solo_traveller • es
10
Меня впечатлило место и отношение людей к своей работе! Все было великолепно!
Pros:

Внимательность сотрудников

Cons:

Все понравилось

2026-09-10 • via Nuitee
A
Adriana • solo_traveller • ch
9
Family vacation in Arosa
Pros:

It's ideal for families!

Cons:

-

2026-09-10 • via Nuitee
J
Janet • couple • us
10
Breathtaking views and a marvelous indoor pool
Pros:

This is a fabulously well-run hotel. The reception was professional and informative. Hotel Altein is an easy walk from the Bahnhof and there are also buses and taxis if needed. The room we had was a double, 514, which had a gorgeous balcony that overlooked the entire panorama of the Arosa mountains. The beds were comfy, the breakfast was very good, and the coffee machine in the room provided excellent coffee. We neither went to the bar nor the restaurant. The indoor pool was absolutely a gem and one of the reasons I will return to this wonderful hotel.
Rooms: 4

Cons:

The bathroom was only of adequate size, there was very little space to hang and arrange clothing, and there was no room refrigerator.

2026-09-10 • via Nuitee
L
Linda • couple • ch
8
2026-09-09 • via Nuitee
J
Josef • solo_traveller • ch
8
2026-09-09 • via Nuitee
M
marc • solo_traveller • ch
4
Würde es niemandem empfehlen. Es war nichts wirklich schlecht - aber auch nichts wirklich gut.
Pros:

Die Lage und der Balkon waren gut für meine Bedürfnisse.

Cons:

Das Zimmer war super klein! Das SPA verdient den Namen nicht. Sauna super klein und nicht gepflegt. Das Holz sieht unhygienisch aus. Das Dampfbad ist völlig überparfumiert.

2026-09-08 • via Nuitee
M
miledy • solo_traveller • at
9
2026-09-08 • via Nuitee