Times Square West Hotel, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.1 (1413 reviews)
548 W 48Th St. , New York , US
+1 646-993-2715

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good service
Great location
Cleanliness
Value for money
Cons:
Poor service
Limited amenities
Average food quality

Categories

Cleanliness
6.85
The hotel was clean, but overall cleanliness needs improvement based on service issues.
Service
4.85
Multiple issues with staff behavior and service; felt unsafe and disrespected.
Location
8.85
Great location, very close to cruise port.
Room Quality
7.85
Room as described, but lack of amenities like sufficient storage.
Amenities
7.85
Self-serve breakfast was basic and not varied; minimal amenities.
Value for Money
8.85
Good value for money considering the location.
Food and Beverage
5.85
Breakfast was average and not worth it; repeated the same menu.
Overall Experience
5.85
A mix of good and bad experiences; significant issues with service affected stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:43

Property Description

Convenient Location Near Times Square
Comfort Inn Manhattan - Midtown West is a stone's throw away from Times Square, making it the perfect hub for exploring the vibrant city of New York.

Modern Amenities for a Comfortable Stay
Each room is thoughtfully equipped with essentials like a hairdryer, flat-screen TV, and in-room safe. Enjoy the convenience of a wake-up call service and brewing your own coffee with the in-room coffee maker.

On-Site Facilities for Your Convenience
Take advantage of the 24-hour front desk, complimentary WiFi, business center, and fitness center during your stay. Whether you're here for work or leisure, we have you covered.

Ready to experience the best of New York City? Book your stay at Comfort Inn Manhattan - Midtown West now!

Important information:

Please note that there is a limit of 9 rooms per reservation. For larger groups, different policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

7.1
Based on 1413 reviews
Cleanliness: 6.85
Service: 4.85
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.85
Food and Beverage: 5.85
Overall Experience: 5.85
M
Marie christine • solo_traveller • fr
10
2026-09-17 • via Nuitee
A
Angelo • couple • it
9
breve ma soddisfatto
Pros:

letto comodo e confortevole per la doccia non è comodo il soffione fisso.

2026-09-17 • via Nuitee
M
Mozhdeh • couple • ir
1
2026-09-17 • via Nuitee
O
Olha Mukha • solo_traveller • gb
7
Great value for money balance
Pros:

Location is just perfect - close by all the main points of interests but still in very quiet area. In 5 min you are near the riverside, 10 min - Times Square, 15 min - Broadway, what can be better?!

Cons:

Breakfast could be organised is a bit better - sometimes I had to wait 15-20 min for a free table and afterwards for food (eggs, sausages or potatoes) supply. A room was a bit worn off but always clean and reasonably comfortable.

2026-09-16 • via Nuitee
M
María José • couple • es
10
2026-09-15 • via Nuitee
M
María José • family_with_children • es
10
2026-09-15 • via Nuitee
A
Allison • extended_group • gb
6
Pros:

Location

Cons:

There was a constant humming noise coming from somewhere

2026-09-09 • via Nuitee
L
Lisa • couple • us
9
Great location, great staff, and perfect for price
Pros:

Price and location - staff was exceptional in taking care specifically at breakfast

Cons:

Found nothing

2026-09-07 • via Nuitee
G
Gloria • extended_group • es
9
Ubicación muy buena
Pros:

Ubicación buena, cerca de Times Square, personal muy amable. Desayuno sencillo pero bueno, hay de todo, zumo, café, fruta, yogurt, bagels, tostadas...

2026-09-05 • via Nuitee
S
Shynggys • couple • kz
9
2026-09-04 • via Nuitee
E
Erica • extended_group • it
5
E' okay come appoggio, ma non fornisce comfort.
Pros:

Tutti i giorni veniva effettuato un servizio di pulizia delle camere.
Il personale è molto disponibile e gentile.
I letti sono molto comodi.

Cons:

Offre un servizio di colazione, ma la colazione è molto limitata e non varia mai.
Ogni giorni vengono portate vie le salviette sporche, ma spesso non ci sono state riconsegnate quelle pulite. Le salviette erano spesso in stato di usura, con macchie e buchi.
La metro più vicina è a più di 16 minuti a piedi.

2026-09-01 • via Nuitee
S
Santiago • couple • us
10
2026-09-01 • via Nuitee
A
Anthony • extended_group • fr
6
Bon emplacement
Pros:

Emplacement stratégique très proche de Times Square.

Cons:

Climatiseur bruyant.
Chambre de petite taille.
Petit déjeuner frugal.
Un seul ascenseur donc de l’attente aux heures de pointe.

2026-08-30 • via Nuitee
D
Debbie • solo_traveller • us
9
Cons:

Only thing is it needs a little cosmetics issues. painting areas will look better.snd stool had stains .but bed was clean and comfortable.great breakfast.

2026-08-26 • via Nuitee
H
Harel • solo_traveller • il
1
לא מומלץ בכלל
Pros:

כלום.

Cons:

מלון גרוע מאוד . מיקום נידח ובעייתי. חדרים צפופים מאןד. אי אפשר לפתוח מזוודה. אין ארונות או מגירות אחסון. אין איפה להניח תיק רחצה. חדר אןכל פצפון. והמחיר יקר.

2026-08-24 • via Nuitee
M
Milchenko • solo_traveller • ca
10
2026-08-24 • via Nuitee
K
Karen • family_with_children • gb
8
Good basic hotel.
Pros:

Location to port. Modern.

Cons:

No space for breakfast.

2026-08-23 • via Nuitee
F
Federica • family_with_children • it
8
Pros:

La posizione (anche se non vicina alla metro) ma a 10 minuti a piedi da Time Square

Cons:

Mancano armadi, e non sempre gli asciugamani puliti sono disponibili se richiesti.

2026-08-23 • via Nuitee
J
Judith • solo_traveller • us
6
2026-08-15 • via Nuitee
A
Ana Beatriz • couple • ch
10
2026-08-12 • via Nuitee