Best Western Plus Lozenetz Hotel

Hotels
Best Western Plus
9 (2242 reviews)
23, Sveti Naum Blvd , Sofia , bg

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable beds
Cons:
Bathroom ceiling was low
Breakfast variety could be better
Some cleanliness issues reported

Categories

Cleanliness
8.33
There were mentions of cleanliness being acceptable, but some reviews indicated it could be better.
Service
9.8
The staff received several compliments for their kindness and helpfulness.
Location
9.34
Multiple reviews praised the hotel's convenient location near transportation.
Room Quality
8.79
Rooms were described as clean and comfortable, though some had minor issues.
Amenities
8.82
Facilities like breakfast and parking were mentioned, although some concerns were raised.
Value for Money
9.28
Several reviews noted good value for the price paid.
Food and Beverage
8.33
The breakfast received mixed reviews; some guests enjoyed it while others found it lacking in variety.
Overall Experience
9.3
Overall, guests had a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:19

Property Description

Convenient Location & Modern Rooms
Hotel Lozenetz is the ideal choice for travelers seeking a convenient location near the European Union Metro Station with modern amenities such as air conditioning and flat-screen TVs.

Delicious Dining Options
Indulge in traditional Bulgarian cuisine and a wide selection of wines at the hotel's restaurant or enjoy your meal in the charming summer garden for a delightful dining experience.

Nearby Attractions & Services
Explore Sofia's landmarks easily with Stadion Vasil Levsky Metro Station just 800 metres away. With 24-hour reception and airport transfers available, your stay at Hotel Lozenetz will be both convenient and memorable.

Book your stay at Hotel Lozenetz now for a delightful experience in Sofia.

Important information:

There is a pick-up service which needs to be reserved in advance. The hotel is not suitable for wheelchair users.

Please note that the credit card used for prepayment of non-refundable bookings must be presented upon check-in for verification purposes. The name of the booker has to match the name of the credit card holder.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for BGN 0 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BGN 19.56 per day.

Location

Guest Reviews

9
Based on 2242 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
P
Patty84 solo_traveller fr
8
Pros:

Bon emplacement. Chambre confortable et propre.
Personnel serviable.
Bon petit déjeuner.

2026-06-06 via Nuitee
U
Uros solo_traveller rs
8
Pros:

Hotel is at great location. Room is well equiped and comfortable. Bathroom as well. Modern looking with mini bar. I especially liked the availability of underground garage.

Cons:

The breakfast was basic and the same for 3 days. Its tasty but plain. The cleaning staff skipped our room even though we put a sign on the room to clean up. Instead, they turned it over to do not disturb sign. That was really not something that we expected and rude.

2026-06-06 via Nuitee
P
Pahomi family_with_children md
2
The overall condition and cleanliness of the room did not meet the standards of a 4 star hotel. For 150 eur per night, w
Pros:

The location is convenient, aproximativ 20 min from the city center, and private parking is available for 10 eur. The reception staff was professional and responsive when we reported the issue with our room.

Cons:

The cleanliness was below what we expected from a 4 star hotel, our 1st room 401 had long black hairs on the floor, we found a used napkin with blood stains under the pillow and a large spider on our kid bed. We asked to change our room, but even after changing the room, we got a duvet with blood stain, although it was replaced immediately. The bed table was sticky, with clean stains from the cupa. In the room it was very hot due to lack of air conditioning. Our room was facing the street and it was very noisy, due to the traffic on that street.

2026-06-05 via Nuitee
РОСОЛОВ solo_traveller ua
10
2026-06-05 via Nuitee
S
Svetlana solo_traveller bg
10
2026-06-05 via Nuitee
A
Anthony couple fr
9
2026-06-04 via Nuitee
L
Lazar Janina solo_traveller ro
7
Pros:

Mai nimic in mod deosebit

Cons:

Parcarea subterana sub orice critica.Am parcat la nr.1,pentru scoate masina de acolo am facut 100 de manevre ca sa nu o lovim si am mai si plătit 10 euro ptr asta. Hotelul inconjurat de blocuri fantoma,cu buruieni de 1 m la scara.Nu recomand nici zona,nici orasul si nici hotelul!

2026-06-04 via Nuitee
D
Dimitrios couple gr
7
2026-06-04 via Nuitee
P
paolo solo_traveller be
6
Pros:

De ligging

Cons:

Kamers niet goed geïsoleerd: je hoort er al snel lawaai van de gang en van naburige kamers. Bedden niet zo comfortabel. Hygiëne kan beter.

2026-06-03 via Nuitee
T
Tanya couple us
10
2026-06-03 via Nuitee
Y
Yankova solo_traveller bg
5
2026-06-01 via Nuitee
Δημήτρης family_with_children gr
9
Pros:

Τα πάντα.

Cons:

Τι wifi ήταν κάπως αργό. (Δωμάτιο 401), Στο πρωινό θα μπορούσε να υπάρχει πραλίνα φουντουκιού.

2026-06-01 via Nuitee
Y
Yana family_with_children bg
10
В близост до националния стадион и все пак тихо и много спокойно. Харесва ми!
Pros:

Разположението на хотела е в близост до националния стадион в София и въпреки това е на тихо и удобно място. Персонала изключително любезен и услужлив, закуската е много добра, чистичко и уютно. Хотела раполага със закрит и охраняем платен паркинг, което е много голямо удобство предвид трудността да си намериш място за паркиране на автомобила.

Cons:

Няма нещо,което не ми хареса. Всичко беше на ниво и отлично.

2026-06-01 via Nuitee
N
Nils family_with_children se
8
2026-05-31 via Nuitee
P
PETROS solo_traveller cy
8
2026-05-31 via Nuitee
D
Dennis solo_traveller bg
10
2026-05-31 via Nuitee
I
Ioannis family_with_children gr
7
Fair for a short stay
Pros:

Room was spacious and clean

Cons:

A/C was not working properly. Room temperature was 25 degrees Celcius !. Breakfast was of average quality

2026-05-30 via Nuitee
V
Vanessa couple it
10
2026-05-30 via Nuitee
Данаил solo_traveller bg
10
2026-05-30 via Nuitee
R
Radoslav couple bg
10
2026-05-29 via Nuitee