Best Western Plus Lozenetz Hotel

Hotels
Best Western Plus
9 (2065 reviews)
23, Sveti Naum Blvd , Sofia , bg

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable beds
Cons:
Bathroom ceiling was low
Breakfast variety could be better
Some cleanliness issues reported

Categories

Cleanliness
8.33
There were mentions of cleanliness being acceptable, but some reviews indicated it could be better.
Service
9.8
The staff received several compliments for their kindness and helpfulness.
Location
9.34
Multiple reviews praised the hotel's convenient location near transportation.
Room Quality
8.79
Rooms were described as clean and comfortable, though some had minor issues.
Amenities
8.82
Facilities like breakfast and parking were mentioned, although some concerns were raised.
Value for Money
9.28
Several reviews noted good value for the price paid.
Food and Beverage
8.33
The breakfast received mixed reviews; some guests enjoyed it while others found it lacking in variety.
Overall Experience
9.3
Overall, guests had a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:19

Property Description

Convenient Location & Modern Rooms
Hotel Lozenetz is the ideal choice for travelers seeking a convenient location near the European Union Metro Station with modern amenities such as air conditioning and flat-screen TVs.

Delicious Dining Options
Indulge in traditional Bulgarian cuisine and a wide selection of wines at the hotel's restaurant or enjoy your meal in the charming summer garden for a delightful dining experience.

Nearby Attractions & Services
Explore Sofia's landmarks easily with Stadion Vasil Levsky Metro Station just 800 metres away. With 24-hour reception and airport transfers available, your stay at Hotel Lozenetz will be both convenient and memorable.

Book your stay at Hotel Lozenetz now for a delightful experience in Sofia.

Important information:

There is a pick-up service which needs to be reserved in advance. The hotel is not suitable for wheelchair users.

Please note that the credit card used for prepayment of non-refundable bookings must be presented upon check-in for verification purposes. The name of the booker has to match the name of the credit card holder.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for BGN 0 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BGN 19.56 per day.

Location

Guest Reviews

9
Based on 2065 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
P
Petar family_with_children hr
8
2026-04-11 via Nuitee
Y
yordanka couple gb
10
2026-04-10 via Nuitee
G
Goce family_with_children mk
8
2026-04-10 via Nuitee
N
NIKOLAOS couple gr
10
2026-04-10 via Nuitee
M
Michael solo_traveller dk
10
2026-04-10 via Nuitee
K
KONSTANTINOS family_with_children gr
8
Οικονομική και ποιοτική λύση σε καλή τοποθεσία.
Pros:

Η τοποθεσία και η σχέση ποιότητας - τιμής

Cons:

Οι θέσεις στάθμευσης στο υπόγειο πάρκινγκ είναι περιορισμένες. Απαραίτητη κράτηση θέσης για αποφυγή δυσάρεστων εκπλήξεων.

2026-04-10 via Nuitee
P
Paolo family_with_children it
8
2026-04-10 via Nuitee
V
Vinko family_with_children mk
9
Pros:

Third or fourth time in this hotel. We knew exactly what to expect. Lovely place. Cozy rooms. I loved the mattress, my wife did not, but personal preferences, right? 😀

Cons:

Nothing in particular. Maybe breakfast could use some expansion, but everything else just right, even for a family of four.

2026-04-09 via Nuitee
Z
Zlatina couple bg
10
2026-04-09 via Nuitee
S
Stanislav solo_traveller cz
9
2026-04-09 via Nuitee
V
Valentin family_with_children bg
10
2026-04-09 via Nuitee
A
Atanas couple bg
10
Pros:

Отличен хотел, препоръчвам.

2026-04-08 via Nuitee
B
Boryana solo_traveller bg
10
Comfortable location. Very friendly team in the hotel
Pros:

I like the location. For me price compared to quality was what I was searching for.

2026-04-08 via Nuitee
R
Ramzi extended_group bg
10
2026-04-08 via Nuitee
S
Silviya solo_traveller gb
10
Excellent location, room clean and tidy
Pros:

Very good location

Cons:

Very clean room, staff very friendly and helpful

2026-04-08 via Nuitee
R
Roman solo_traveller pl
9
2026-04-07 via Nuitee
A
Agnieszka family_with_children pl
9
2026-04-07 via Nuitee
I
Irena extended_group de
9
2026-04-07 via Nuitee
D
Denys extended_group ua
8
in general it was good
Pros:

everything was almost ok

Cons:

no places at parking - needed to use rather expansive municipal

2026-04-06 via Nuitee
A
ALEXANDROS family_with_children gr
3
Pros:

Ν

Cons:

Ξ

2026-04-06 via Nuitee