Best Western Plus Lozenetz Hotel

Hotels
•
Best Western Plus
9 (2316 reviews)
23, Sveti Naum Blvd , Sofia , bg
+35929654444

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable beds
Cons:
Bathroom ceiling was low
Breakfast variety could be better
Some cleanliness issues reported

Categories

Cleanliness
8.33
There were mentions of cleanliness being acceptable, but some reviews indicated it could be better.
Service
9.8
The staff received several compliments for their kindness and helpfulness.
Location
9.34
Multiple reviews praised the hotel's convenient location near transportation.
Room Quality
8.79
Rooms were described as clean and comfortable, though some had minor issues.
Amenities
8.82
Facilities like breakfast and parking were mentioned, although some concerns were raised.
Value for Money
9.28
Several reviews noted good value for the price paid.
Food and Beverage
8.33
The breakfast received mixed reviews; some guests enjoyed it while others found it lacking in variety.
Overall Experience
9.3
Overall, guests had a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:19

Property Description

Convenient Location & Modern Rooms
Hotel Lozenetz is the ideal choice for travelers seeking a convenient location near the European Union Metro Station with modern amenities such as air conditioning and flat-screen TVs.

Delicious Dining Options
Indulge in traditional Bulgarian cuisine and a wide selection of wines at the hotel's restaurant or enjoy your meal in the charming summer garden for a delightful dining experience.

Nearby Attractions & Services
Explore Sofia's landmarks easily with Stadion Vasil Levsky Metro Station just 800 metres away. With 24-hour reception and airport transfers available, your stay at Hotel Lozenetz will be both convenient and memorable.

Book your stay at Hotel Lozenetz now for a delightful experience in Sofia.

Important information:

There is a pick-up service which needs to be reserved in advance. The hotel is not suitable for wheelchair users.

Please note that the credit card used for prepayment of non-refundable bookings must be presented upon check-in for verification purposes. The name of the booker has to match the name of the credit card holder.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for BGN 0 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BGN 19.56 per day.

Location

Guest Reviews

9
Based on 2316 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
A
Anca_F • family_with_children • ro
8
2026-07-04 • via Nuitee
E
Erdem • family_with_children • tr
10
Konforlu
Pros:

Aile olarak bir gün kaldık ve çok güzel temizdi. Gönül rahatlığıyla kalabilirsiniz

2026-07-04 • via Nuitee
D
Dragos • family_with_children • ro
8
Ok for a visit in Sofia if you are not picky about your breakfast.
Pros:

Liked the hotel, separate beds for kids, clean.

Cons:

Breakfast was not ok

2026-07-04 • via Nuitee
C
Catalina • family_with_children • ro
7
Would not go again
Pros:

Large rooms

Cons:

Not clean at all, dirty walls and bathrooms
Worst breakfast, we could not eat it as we were the only ones there and it looked and smelled bad
We were asked for additional payment for parking

2026-07-04 • via Nuitee
Величков • solo_traveller • bg
6
Pros:

Разположение, персонал, чистота.

Cons:

Климатикът работи твърде слабо за тези жеги.

2026-07-03 • via Nuitee
N
Nadiia • couple • ua
8
2026-07-03 • via Nuitee
G
Giannis • extended_group • gr
8
2026-07-03 • via Nuitee
Величков • solo_traveller • bg
6
Cons:

Климатикът е много слаб

2026-07-03 • via Nuitee
L
Lora • extended_group • bg
10
2026-07-03 • via Nuitee
I
Ioannis • family_with_children • cy
8
Pros:

HELPFULL STUFF, GOOD BREAKFAST, LOCATION

Cons:

SMALL ROOM.

2026-07-02 • via Nuitee
M
Martin • couple • bg
10
2026-07-02 • via Nuitee
C
Claudia • solo_traveller • pt
8
Pros:

A localização é muito boa
Perto do metro
Pequeno almoço razoável
Quarto confortável.

Cons:

Ar condicionado não arrefece muito, porque a saída do ar fica na janela.

2026-07-02 • via Nuitee
L
Luis • solo_traveller • es
9
Pros:

Habitación limpia y amplia. Desayuno correcto. El personal de recepción muy amable.

Cons:

Un poco retirado del centro, aunque se llegaba en 15 minutos andando por un paseo verde agradable,, o dos paradas en metro.

2026-07-01 • via Nuitee
G
Graciela • couple • uy
7
Viaje con pareja
Pros:

Camas muy cómodas!
El chico que atiende en la noche es muy atento y cordial.

Cons:

Mucho calor en la habitación. El A/A no funciona correctamente y al salir de la habitación se apaga todo!

Ubicación alejada del centro.

La chica que atiende en el comedor de desayunos, no es nada simpática! Parece enojada todo el tiempo! El lugar de la máquina de café no es el apropiado, tranca la operativa! Desayuno muy pobre!

2026-07-01 • via Nuitee
M
Marin • solo_traveller • bg
10
2026-06-30 • via Nuitee
M
Maryna • family_with_children • ua
8
2026-06-30 • via Nuitee
E
Ebi_ke • solo_traveller • ro
10
2026-06-30 • via Nuitee
R
Renata • couple • pl
9
2026-06-30 • via Nuitee
E
Eirini • solo_traveller • gr
10
2026-06-30 • via Nuitee
A
Andrei • solo_traveller • ro
9
Pros:

The positioning and the value

Cons:

The ac was barely making any difference

2026-06-30 • via Nuitee