Best Western Plus Lozenetz Hotel

Hotels
•
Best Western Plus
9 (1808 reviews)
23, Sveti Naum Blvd , Sofia , bg

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable beds
Cons:
Bathroom ceiling was low
Breakfast variety could be better
Some cleanliness issues reported

Categories

Cleanliness
8.33
There were mentions of cleanliness being acceptable, but some reviews indicated it could be better.
Service
9.8
The staff received several compliments for their kindness and helpfulness.
Location
9.34
Multiple reviews praised the hotel's convenient location near transportation.
Room Quality
8.79
Rooms were described as clean and comfortable, though some had minor issues.
Amenities
8.82
Facilities like breakfast and parking were mentioned, although some concerns were raised.
Value for Money
9.28
Several reviews noted good value for the price paid.
Food and Beverage
8.33
The breakfast received mixed reviews; some guests enjoyed it while others found it lacking in variety.
Overall Experience
9.3
Overall, guests had a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:19

Property Description

Convenient Location & Modern Rooms
Hotel Lozenetz is the ideal choice for travelers seeking a convenient location near the European Union Metro Station with modern amenities such as air conditioning and flat-screen TVs.

Delicious Dining Options
Indulge in traditional Bulgarian cuisine and a wide selection of wines at the hotel's restaurant or enjoy your meal in the charming summer garden for a delightful dining experience.

Nearby Attractions & Services
Explore Sofia's landmarks easily with Stadion Vasil Levsky Metro Station just 800 metres away. With 24-hour reception and airport transfers available, your stay at Hotel Lozenetz will be both convenient and memorable.

Book your stay at Hotel Lozenetz now for a delightful experience in Sofia.

Important information:

There is a pick-up service which needs to be reserved in advance. The hotel is not suitable for wheelchair users.

Please note that the credit card used for prepayment of non-refundable bookings must be presented upon check-in for verification purposes. The name of the booker has to match the name of the credit card holder.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for BGN 0 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BGN 19.56 per day.

Location

Guest Reviews

9
Based on 1808 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
M
Maya • family_with_children • bg
10
2026-03-28 • via Nuitee
T
Tyeisha • family_with_children • us
10
2026-03-28 • via Nuitee
E
Ellie • solo_traveller • bg
10
2026-03-28 • via Nuitee
K
Kristian • solo_traveller • nl
9
Overall exceptional
Pros:

Very clean, spacious room, check-in experience and reception team (with one exception)

Cons:

Assigned parking space was tighter than…(insert joke). The check-out experience was sub-par (the night shift receptionist spoke to me like I am his long time friend), to his defense he corrected after a subtle prompt. The aircon was noisy and due a filter clean.

2026-03-27 • via Nuitee
E
Erika • couple • cz
1
Don’t recommend if you need quiet and calm sleep
Pros:

The staff was friendly, room was over all ok.

Cons:

My room was on the first floor, meaning I couldn’t leave my window open because of the noise. Wouldn’t be such problem if the AC was working.
Also, across the hall (like one meter) was a mother with kid/kids, which were screaming and running around from 9pm to 1am. It sounded like they were in a room with me. I was waking up at 4:30 to drive 16hours. Yeah, I was pretty mad. I slept for 3 hours.
Over all people/kids screaming until morning hours. Which I wouldn’t care for, but if you want to make a hotel, make the rooms the way that people that need to sleep can sleep, and kids that want to scream can scream.

2026-03-27 • via Nuitee
I
Ilia • extended_group • ru
10
2026-03-27 • via Nuitee
M
Marta • extended_group • pl
10
Super!
Pros:

Czysto i przyjemnie :)

2026-03-27 • via Nuitee
R
Radoslaw • family_with_children • pl
10
Pros:

Spokojna okolica, dobra kawa i wygodne łóżko.

Cons:

Taksówkarze, ale to nie ma nic wspólnego z hotelem.

2026-03-27 • via Nuitee
T
Tsvetan • family_with_children • bg
9
2026-03-27 • via Nuitee
A
Alper • solo_traveller • be
9
2026-03-26 • via Nuitee
C
Cansu • family_with_children • gb
9
Pros:

Oda çok büyüktü, ekstra yastık ve yorgan taleplerimiz karşılandı, kahvaltısı güzeldi, otoparkı var

2026-03-26 • via Nuitee
Ευα • family_with_children • gr
5
Ολα καλά μόνο για την θέρμανση δεν θα το προτιμούσα ξανά .
Pros:

Το ξενοδοχείο άψογο και καθαρό. Πολύ κοντά σε στάση και σε καλή περιοχή . Δεν αντιμετωπίσαμε κανένα πρόβλημα . Το δωμάτιο καθαρό μεγάλο και περιποιημένο .

Cons:

Το δωμάτιο δεν είχε αρκετή ζέστη . Η θερμοκρασία δεν ανέβαινε παρόλο που την ανεβάσαμε στον θερμοστάτη. Το σώμα που είχε έβγαζε έναν χλιαρό αέρα με αποτέλεσμα να κρυώνουμε το βράδυ . Το πρωινό απλό φτωχό αλλά καλό . Θα μπορούσε να έχει περισσότερες επιλογές .

2026-03-26 • via Nuitee
K
Katerina • family_with_children • gr
10
Pros:

Πολύ ωραίο ξενοδοχείο σε καλή τοποθεσία. Άνετο δωμάτιο. Καλή εξυπηρέτηση. Παρκινγκ με κράτηση. 24ωρη ρεσεψιόν.

2026-03-26 • via Nuitee
A
Aggelos • family_with_children • gr
10
Φανταστική διαμονή σε ωραία τοποθεσια
Pros:

Φανταστική τοποθεσία, μέτρο στα 400 μέτρα, πολύ καθαρό, το προσωπικό πολύ φιλικό, ωραίο πρωινό

Cons:

είχε λίγο παραπανω ζέστη στα δωματια

2026-03-26 • via Nuitee
I
Irina • family_with_children • ru
7
Pros:

Good location, friendly staff, good breakfast.

Cons:

The hotel is not 4*. It is 3. Very strange bathroom design. It's a large space, but it's been completely wasted. There's nowhere to put things, and there are no towel hooks near the tiny sink. There are hooks in the shower, but you have to close the door to reach them. Some hooks are barely holding on, but no one fixes them.
There shouldn't be any broken dishes in the 4-stars hotel. At breakfast, it was hard to find a whole cup.
Parking space is very inconvenient. You have to be a big professional to put the car there even if it is small.

2026-03-26 • via Nuitee
F
Fvafva • extended_group • it
10
2026-03-24 • via Nuitee
G
Georgios • couple • gr
10
Υπέροχη
Pros:

Πολύ καθαρό και κοντά στο κέντρο με παρκιν

Cons:

Ηθελα Μερέντα στο πρωινό

2026-03-24 • via Nuitee
C
Cláudio • solo_traveller • be
9
2026-03-23 • via Nuitee
K
Krume • couple • mk
7
2026-03-23 • via Nuitee
B
Beyhan • family_with_children • tr
9
GAYET GÜZEL
Pros:

Metroya yakın, kahvaltısı yeterli ve lezzetli, fiyatı uygun temiz bir şehir oteli . Herkese tavsiye ederim.
Yalnız arabayla seyahat ediyorsanız mutlaka otopark için de ayrı rezervasyon yaptırın.

2026-03-23 • via Nuitee