Best Western Plus Lozenetz Hotel

Hotels
Best Western Plus
9 (1808 reviews)
23, Sveti Naum Blvd , Sofia , bg

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable beds
Cons:
Bathroom ceiling was low
Breakfast variety could be better
Some cleanliness issues reported

Categories

Cleanliness
8.33
There were mentions of cleanliness being acceptable, but some reviews indicated it could be better.
Service
9.8
The staff received several compliments for their kindness and helpfulness.
Location
9.34
Multiple reviews praised the hotel's convenient location near transportation.
Room Quality
8.79
Rooms were described as clean and comfortable, though some had minor issues.
Amenities
8.82
Facilities like breakfast and parking were mentioned, although some concerns were raised.
Value for Money
9.28
Several reviews noted good value for the price paid.
Food and Beverage
8.33
The breakfast received mixed reviews; some guests enjoyed it while others found it lacking in variety.
Overall Experience
9.3
Overall, guests had a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:19

Property Description

Convenient Location & Modern Rooms
Hotel Lozenetz is the ideal choice for travelers seeking a convenient location near the European Union Metro Station with modern amenities such as air conditioning and flat-screen TVs.

Delicious Dining Options
Indulge in traditional Bulgarian cuisine and a wide selection of wines at the hotel's restaurant or enjoy your meal in the charming summer garden for a delightful dining experience.

Nearby Attractions & Services
Explore Sofia's landmarks easily with Stadion Vasil Levsky Metro Station just 800 metres away. With 24-hour reception and airport transfers available, your stay at Hotel Lozenetz will be both convenient and memorable.

Book your stay at Hotel Lozenetz now for a delightful experience in Sofia.

Important information:

There is a pick-up service which needs to be reserved in advance. The hotel is not suitable for wheelchair users.

Please note that the credit card used for prepayment of non-refundable bookings must be presented upon check-in for verification purposes. The name of the booker has to match the name of the credit card holder.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for BGN 0 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BGN 19.56 per day.

Location

Guest Reviews

9
Based on 1808 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
J
Jelena extended_group rs
9
2026-02-28 via Nuitee
A
Aggeliki family_with_children gr
9
2026-02-28 via Nuitee
A
Alberto family_with_children pt
10
Nice spot
Pros:

Really friendly staff. Clean as it should. New installation. It's a small and very convenient place.

Cons:

The lift 🛗 should be a bitter speedy! But very, very smooth

2026-02-27 via Nuitee
I
Irina extended_group bg
10
2026-02-27 via Nuitee
I
Ivaylo solo_traveller bg
9
2026-02-27 via Nuitee
M
Mevan solo_traveller lk
9
2026-02-27 via Nuitee
S
Stéphanie family_with_children pt
10
Recomendo vivamente, tem tudo para uma estadia confortável e prática em Sofia!
Pros:

Gostei de tudo! Bom espaço, limpo e funcional. Boa localização. Bom pequeno almoço. Fiquei radiante com a minha escolha! Recomendo

Cons:

faltava umas prateleiras a casa de banho para os nossos pertences mas nada de importante

2026-02-27 via Nuitee
T
Tanya solo_traveller bg
10
2026-02-26 via Nuitee
E
Edna family_with_children il
7
בינונית ומטה
Pros:

החדרים בסדר לא יותר מזה, הזרם של המים במקלחת טוב מאד,

Cons:

מעלית לא טובה בכלל,קטנה ואישית מדי ,,עוגיות עוגות של ארוחת הבוקר לפח הזבל, אין מבחר של לחם או לחמניות, המקלחת בחדר קטנה מדי,אין מקום לתיק רחצה, לא נותנים בקבוקי מים ,הכל בתשלום, מים צריכים להיות בחינם, המיקום של המלון רחוק מדי מהמרכז

2026-02-26 via Nuitee
W
Woo family_with_children pl
10
2026-02-25 via Nuitee
Исмаил Ибрям extended_group bg
8
2026-02-25 via Nuitee
R
Rafał solo_traveller pl
10
Pros:

Everything was fine. Good breakfast, comfortable bed, cleanliness, location.

2026-02-25 via Nuitee
N
Natalya solo_traveller at
10
Pros:

Everything was fine and also we enjoyed the breakfast.

2026-02-25 via Nuitee
ΑΝΑΣΤΑΣΙΟΣ couple gr
10
2026-02-24 via Nuitee
G
Georgi family_with_children bg
10
2026-02-24 via Nuitee
E
Emmanouil extended_group gr
9
2026-02-24 via Nuitee
B
Boiko solo_traveller bg
10
2026-02-24 via Nuitee
Πάνος family_with_children gr
10
Pros:

Το ξενοδοχείο ήταν καινούριο και τα δωμάτια μεγάλα και άνετα.
Ήταν πάρα πολύ καθαρό και μου έκανε θετική εντύπωση η καθημερινή αλλαγή των πετσετών.
Τα κρεβάτια ήταν πολύ άνετα.
Το πρωινό αρκετά καλό και το προσωπικό αρκετά ευγενικό.

2026-02-24 via Nuitee
J
Juan solo_traveller es
7
2026-02-24 via Nuitee
S
Sebahtin Ismail couple bg
4
Cons:

Може ли хотел без паркинг.Търсихме паркинг на 2км.от Хотела.Малки стаи няма удобства.

2026-02-24 via Nuitee