Grand Hyatt Kuala Lumpur

Hotels
Grand Hyatt
9 (4076 reviews)
12, Jalan Pinang , Kuala Lumpur , my

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with room cleanliness
Inconvenient lobby location

Categories

Cleanliness
7.71
Concerns about room smell and air conditioning effectiveness.
Service
9.18
Staff friendliness noted but inconsistencies in service quality reported.
Location
9.72
Excellent proximity to KLCC and accessible via various means.
Room Quality
9.17
Generally good room quality, but some issues with cleanliness.
Amenities
8.7
Good amenities, but limited breakfast options.
Value for Money
9.16
Expensive pricing but overall experience justifies cost.
Food and Beverage
8.71
Mixed feedback on breakfast options and additional costs.
Overall Experience
9.68
Overall a pleasant stay with a few reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:23

Property Description

Luxurious Accommodations

The Grand Hyatt Kuala Lumpur offers a luxurious 5-star stay right next to the Kuala Lumpur Convention Centre. Guests can enjoy panoramic views of the park and city from their rooms, which are equipped with modern amenities like a coffee machine and flat-screen TV. The en suite bathrooms feature a bathtub and 24-hour hot-water showers.

Dining Options

Indulge in a variety of culinary experiences at the hotel's 3 in-house restaurants. From the signature restaurant THIRTY8 offering Chinese, Japanese, and Western cuisines to the cosy JP teres with an indoor dining area and outdoor terrace, guests can savor a range of delectable dishes. The Poolhouse by the swimming pool also provides an al fresco dining setting for all-day dining.

Relaxation and Fitness

Guests can unwind at the outdoor swimming pool overlooking the iconic Petronas Twin Towers or opt for spa treatments at Essa Spa. The hotel also features a 24-hour fitness centre for those looking to stay active during their stay.

To experience luxury and convenience at the heart of Kuala Lumpur, book your stay at Grand Hyatt Kuala Lumpur today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

9
Based on 4076 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.68
N
Nathalie solo_traveller fr
9
Pros:

Parfait, chambre spacieuse et super confort, piscine et petit dej au top

Cons:

Les changements d’ascenseur pour monter ou aller au ground floor

2026-08-15 via Nuitee
R
Rahmaghufaili couple om
10
2026-08-15 via Nuitee
M
Manohar solo_traveller my
10
2026-08-15 via Nuitee
N
Natalia extended_group ru
10
Остались довольны выбором отеля, отдых был комфортным.
Pros:

Отличное расположение в самом центре города. Номер с видом на башни, для 3-го человека полноценная удобная доп кровать. Завтрак отличный, уборка своевременная. Все понравилось. Рекомендую.

2026-08-15 via Nuitee
L
Lamya family_with_children sa
6
Pros:

جيد

2026-08-14 via Nuitee
L
Lucía solo_traveller es
8
Pros:

Las vistas de la habitación. Me hicieron un upgrade y eran espectaculares.

Cons:

El hotel está un poco anticuado.

2026-08-14 via Nuitee
K
K family_with_children jp
10
また泊まりたいです
Pros:

3回目のマレーシア滞在で、立地、グレードでこちらに決めました。ペトロナスツインタワーが見える公園まで徒歩5分くらい。歩道もあるので安全です。
ショッピングモールのスリアも近くて便利です。

コンビニはホテル出て左方向に徒歩5分くらいにセブンイレブンがあります。

プールもガバナが無料で借りられて最高!
綺麗で、豪華なホテルなので、女子3人満足でした。

お水も宿泊中は用意してくれて、コーヒーも無料の物が部屋にあります。

Cons:

冷蔵庫が冷えにくい

2026-08-13 via Nuitee
V
VMG solo_traveller pl
6
fajnie ale niesmak pozostał i NIE WRÓCĘ
Pros:

fajna lokalizacja, miła obsługa! smaczne śniadanka, blisko wszędzie

Cons:

winda do recepcji - masakra! zawsze trzeba jechać przez 38 piętro - uszy bolą; BRAK FAKTURY, nie mam jakiegokolwiek potwierdzenia - oczywiście to pewno po równo problem hotelu i bookingu, ale dla mnie to problem z rozliczeniem

2026-08-13 via Nuitee
H
hideaki couple jp
10
2026-08-12 via Nuitee
H
hideaki family_with_children jp
8
2026-08-12 via Nuitee
H
hamdi family_with_children tn
10
2026-08-12 via Nuitee
L
Lamprini couple au
9
2026-08-12 via Nuitee
A
Anna couple fi
9
2026-08-12 via Nuitee
A
Abdulrahman family_with_children kw
9
Pros:

الفندق جميل وذو اطلالة رائعة

Cons:

يبعد قليلاً عن البرج التوأم والمول الذي بجانبه (مشي حوالي 5 دقايق)

2026-08-11 via Nuitee
A
Amjad family_with_children sa
10
Pros:

تنوع الفطور و نظافة الغرف و اتساعها

Cons:

لا يوجد

2026-08-11 via Nuitee
E
Emmanuel solo_traveller fr
9
Pros:

Les chambres étaient magnifiques, grandes, modernes, une vue incroyable. Le petit déjeuner était exceptionnel.
La réception au 39e étage. Vue fabuleuse en arrivant.

Cons:

Le restaurant Thirty8 dans l'hôtel est une véritable arnaque. Très cher et service déplorable.

Et bizarrement, personne n'apporte les valises dans votre chambre.

2026-08-11 via Nuitee
N
Noorul Huda extended_group au
10
I could see myself being a regular at this hotel. Thank you very much!
Pros:

Amazing breakfast spread, very central location, quite busy on the road with traffic jam but otherwise perfect! Very close to everything!

Cons:

The fridge space couldn’t fit anything other than the bar/drinks already provided. Would love more space to put my own food/drinks in there too.

2026-08-11 via Nuitee
L
Licht extended_group sg
10
We can’t thank Aidil enough for his warm and thoughtful care. He went out of his way to ensure my family was comfortable
Pros:

The staffs were super friendly, the view? Perfect.

Cons:

The breakfast selection can be improved. The kombucha was great.

2026-08-11 via Nuitee
F
Fethi solo_traveller fr
10
2026-08-11 via Nuitee
B
badermrs solo_traveller sa
10
Pros:

كل شي جميل في هذا الفندق نظافة قربه من كل شي

Cons:

اللوانج لا يوفر سناك فقط مشروبات ساخنة للاسف

2026-08-10 via Nuitee