Grand Hyatt Kuala Lumpur

Hotels
Grand Hyatt
9 (4177 reviews)
12, Jalan Pinang , Kuala Lumpur , my

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with room cleanliness
Inconvenient lobby location

Categories

Cleanliness
7.71
Concerns about room smell and air conditioning effectiveness.
Service
9.18
Staff friendliness noted but inconsistencies in service quality reported.
Location
9.72
Excellent proximity to KLCC and accessible via various means.
Room Quality
9.17
Generally good room quality, but some issues with cleanliness.
Amenities
8.7
Good amenities, but limited breakfast options.
Value for Money
9.16
Expensive pricing but overall experience justifies cost.
Food and Beverage
8.71
Mixed feedback on breakfast options and additional costs.
Overall Experience
9.68
Overall a pleasant stay with a few reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:23

Property Description

Luxurious Accommodations

The Grand Hyatt Kuala Lumpur offers a luxurious 5-star stay right next to the Kuala Lumpur Convention Centre. Guests can enjoy panoramic views of the park and city from their rooms, which are equipped with modern amenities like a coffee machine and flat-screen TV. The en suite bathrooms feature a bathtub and 24-hour hot-water showers.

Dining Options

Indulge in a variety of culinary experiences at the hotel's 3 in-house restaurants. From the signature restaurant THIRTY8 offering Chinese, Japanese, and Western cuisines to the cosy JP teres with an indoor dining area and outdoor terrace, guests can savor a range of delectable dishes. The Poolhouse by the swimming pool also provides an al fresco dining setting for all-day dining.

Relaxation and Fitness

Guests can unwind at the outdoor swimming pool overlooking the iconic Petronas Twin Towers or opt for spa treatments at Essa Spa. The hotel also features a 24-hour fitness centre for those looking to stay active during their stay.

To experience luxury and convenience at the heart of Kuala Lumpur, book your stay at Grand Hyatt Kuala Lumpur today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

9
Based on 4177 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.68
T
Tariq couple my
10
2026-08-29 via Nuitee
T
Tanuva Aumia couple bd
9
2026-08-29 via Nuitee
H
Hamood family_with_children om
5
2026-08-28 via Nuitee
M
Mohamed couple ly
8
اقامه مريحه وممتعه و انصح لأي حد جاي من الشرق الأوسط و المغرب العربي بهدا الفندق
Pros:

مريح جدا

Cons:

غالي هلبا و أرجو مراجعة الاسعار

2026-08-28 via Nuitee
E
ee couple my
10
2026-08-27 via Nuitee
L
Luisa family_with_children it
9
Pros:

Vista, posizione e colazione

Cons:

Camere un po’ datate, ma comunque funzionali e molto confortevoli. Personale estremamente cordiale

2026-08-27 via Nuitee
M
Munawarah solo_traveller my
10
2026-08-26 via Nuitee
R
Roula family_with_children gb
10
2026-08-26 via Nuitee
B
Berik solo_traveller kz
10
2026-08-26 via Nuitee
N
Nurul couple my
10
2026-08-26 via Nuitee
A
Amine family_with_children fr
10
Outstanding views, attentive staff and a fantastic breakfast
Pros:

Nothing more Everything about this stay was excellent. The view is exceptional,waking up to the Petronas Towers right in front of you never gets old, and it alone makes the hotel worth it.
The staff were consistently attentive and helpful throughout our stay, always ready to assist and quick to accommodate any request.
The breakfast deserves a special mention: a wide selection covering every taste, from local Malaysian dishes to Western and Asian options. there is genuinely something for everyone.
A lovely surprise was the hydroponic farm on site, which guests can visit subject to availability. A great initiative and a really nice touch.

Cons:

Nothing to report

2026-08-26 via Nuitee
S
shahirah couple my
10
2026-08-25 via Nuitee
T
Taiyyib family_with_children gb
10
2026-08-25 via Nuitee
S
Serge extended_group hu
9
Très beau séjour au cœur de Kuala Lumpur.
Pros:

Emplacement parfait, excellent rapport qualité prix, personnel à l'écoute, piscine magnifique, espace wellness très sympa, disponibilité du personnel 24/24

2026-08-25 via Nuitee
C
Cecilia solo_traveller it
10
Pros:

Amazing place with great rooms and views

Cons:

Breakfast was overpriced and crowded

2026-08-24 via Nuitee
T
Tanya couple au
8
Overall a good hotel well located
Pros:

The room was comfortable and large. Breakfast was extensive and good. Location was convenient and central

Cons:

Lack of service by the pool

2026-08-24 via Nuitee
A
Alanna family_with_children au
9
Pros:

The staff were the highlight. Very accomodating and friendly. We traveled with our baby and they loved him and were so kind, going above and beyond. Great pool that was surprisingly quiet and comfortable given the heat and great breakfast

2026-08-24 via Nuitee
M
Mohamed family_with_children om
5
The stay was pleasant overall, although there were a few issues, including damaged luggage, a late check-in, and some mi
Pros:

I loved the Location, the gym, , the pool and the BF

Cons:

I stayed at the hotel twice. The first time, I loved my experience. The second time, however, it was just okay. The hotel was fully booked, and the staff seemed overwhelmed by the high demand. I think they could benefit from having better procedures or a stronger structure in place to handle peak periods more efficiently.

2026-08-24 via Nuitee
M
Mohamed family_with_children om
8
2026-08-24 via Nuitee
C
Chiara extended_group it
10
Un sogno
Pros:

Posizione comodissima nella zona bella della citta’
Camera con vista sulle petronas UN SOGNO
(Si vedono comunque benissimo anche dalla reception)
Abbiamo cenato al ristorante al piano terra con cucina malesiana. Picccantino ma molto buono
Bar della piscina ottimo per pranzo al volo
Ristorante Thirty8 vista stupenda ma cucina niente di spettacolare

2026-08-23 via Nuitee