Grand Hyatt Kuala Lumpur

Hotels
•
Grand Hyatt
9 (4177 reviews)
12, Jalan Pinang , Kuala Lumpur , MY

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with room cleanliness
Inconvenient lobby location

Categories

Cleanliness
7.71
Concerns about room smell and air conditioning effectiveness.
Service
9.18
Staff friendliness noted but inconsistencies in service quality reported.
Location
9.72
Excellent proximity to KLCC and accessible via various means.
Room Quality
9.17
Generally good room quality, but some issues with cleanliness.
Amenities
8.7
Good amenities, but limited breakfast options.
Value for Money
9.16
Expensive pricing but overall experience justifies cost.
Food and Beverage
8.71
Mixed feedback on breakfast options and additional costs.
Overall Experience
9.68
Overall a pleasant stay with a few reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:23

Property Description

Luxurious Accommodations

The Grand Hyatt Kuala Lumpur offers a luxurious 5-star stay right next to the Kuala Lumpur Convention Centre. Guests can enjoy panoramic views of the park and city from their rooms, which are equipped with modern amenities like a coffee machine and flat-screen TV. The en suite bathrooms feature a bathtub and 24-hour hot-water showers.

Dining Options

Indulge in a variety of culinary experiences at the hotel's 3 in-house restaurants. From the signature restaurant THIRTY8 offering Chinese, Japanese, and Western cuisines to the cosy JP teres with an indoor dining area and outdoor terrace, guests can savor a range of delectable dishes. The Poolhouse by the swimming pool also provides an al fresco dining setting for all-day dining.

Relaxation and Fitness

Guests can unwind at the outdoor swimming pool overlooking the iconic Petronas Twin Towers or opt for spa treatments at Essa Spa. The hotel also features a 24-hour fitness centre for those looking to stay active during their stay.

To experience luxury and convenience at the heart of Kuala Lumpur, book your stay at Grand Hyatt Kuala Lumpur today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

9
Based on 4177 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.68
R
Rebecca • solo_traveller • au
10
Incredible hotel, wonderful location - will stay here again.
Pros:

Incredible hotel, I will absolutely be staying at another Grand Hyatt in my future. The service was top notch, the views were incredible and it’s a great location also.

Cons:

Thought the price of breakfast was a little steep (as someone who doesn’t eat much in the mornings), but very convenient.

2026-10-13 • via Nuitee
C
Charly • solo_traveller • fr
9
Super séjour !
Pros:

L’emplacement et la vue incroyable.
Chambre très spacieuse.
Personnel très à l’écoute

2026-10-13 • via Nuitee
M
Maram • couple • sa
7
جيده
Pros:

كل شي جيد

Cons:

السرير غير مريح لم استطع النوم

2026-10-12 • via Nuitee
K
Kyoko • couple • jp
9
2026-10-12 • via Nuitee
N
Nabil • couple • sa
8
Pros:

nice view from breakfast

2026-10-12 • via Nuitee
W
Wan Mariam • couple • my
10
Will repeat the stay.
Pros:

Comfortable. Facilities are very good. Location is great.

2026-10-11 • via Nuitee
Y
Yafai • couple • us
6
2026-10-11 • via Nuitee
F
Fernando • solo_traveller • es
10
Pros:

Las vistas de las torres petronas. Las instalaciones y el desayuno.

Cons:

El tema de la retención que te hacen al llegar por los desperfectos, no está en ningún sitio.

2026-10-11 • via Nuitee
V
Venesha • couple • gb
9
2026-10-10 • via Nuitee
W
william • solo_traveller • gb
8
Pros:

Great location, quiet rooms, nice staff

Cons:

Rooms smelt a little musty, they moved us from the first room as it was overwhelming but the second room was better

2026-10-10 • via Nuitee
F
Fiona • solo_traveller • au
10
2026-10-08 • via Nuitee
L
Lidia • couple • au
10
Perfect location, wonderful atmosphere, friendly staff.
Pros:

Beautiful from the moment you step in. Stunning view from our room. The Level 38 restaurant was exceptional for breakfast- the food as well as the atmosphere. And the pool- speechless!

Cons:

That the lobby was on level 39.

2026-10-07 • via Nuitee
T
Taiyyib • family_with_children • gb
10
2026-10-07 • via Nuitee
K
kristine • couple • us
10
Amazing and would definitely stay there again if quality remains the same.
Pros:

unbelievable view. was in a corner room with panoramic views of skyline. staff without exception were kind and courteous.

Cons:

i am not used to so many people trying to help me.

2026-09-19 • via Nuitee
Z
Zareen • couple • gb
8
Pros:

Concierge staff were great. Massive room and very comfortable bed.

Cons:

Slow replies

2026-09-19 • via Nuitee
A
Andrej • couple • sk
10
2026-09-19 • via Nuitee
N
nurul • couple • my
10
2026-09-18 • via Nuitee
H
Hendrik • couple • de
10
2026-09-18 • via Nuitee
I
Irina • couple • ru
10
2026-09-18 • via Nuitee
M
Mohamed • couple • eg
3
2026-09-17 • via Nuitee