Grand Hyatt Kuala Lumpur

Hotels
•
Grand Hyatt
9 (4177 reviews)
12, Jalan Pinang , Kuala Lumpur , MY
+60 3-2182 1234

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with room cleanliness
Inconvenient lobby location

Categories

Cleanliness
7.71
Concerns about room smell and air conditioning effectiveness.
Service
9.18
Staff friendliness noted but inconsistencies in service quality reported.
Location
9.72
Excellent proximity to KLCC and accessible via various means.
Room Quality
9.17
Generally good room quality, but some issues with cleanliness.
Amenities
8.7
Good amenities, but limited breakfast options.
Value for Money
9.16
Expensive pricing but overall experience justifies cost.
Food and Beverage
8.71
Mixed feedback on breakfast options and additional costs.
Overall Experience
9.68
Overall a pleasant stay with a few reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:23

Property Description

Luxurious Accommodations

The Grand Hyatt Kuala Lumpur offers a luxurious 5-star stay right next to the Kuala Lumpur Convention Centre. Guests can enjoy panoramic views of the park and city from their rooms, which are equipped with modern amenities like a coffee machine and flat-screen TV. The en suite bathrooms feature a bathtub and 24-hour hot-water showers.

Dining Options

Indulge in a variety of culinary experiences at the hotel's 3 in-house restaurants. From the signature restaurant THIRTY8 offering Chinese, Japanese, and Western cuisines to the cosy JP teres with an indoor dining area and outdoor terrace, guests can savor a range of delectable dishes. The Poolhouse by the swimming pool also provides an al fresco dining setting for all-day dining.

Relaxation and Fitness

Guests can unwind at the outdoor swimming pool overlooking the iconic Petronas Twin Towers or opt for spa treatments at Essa Spa. The hotel also features a 24-hour fitness centre for those looking to stay active during their stay.

To experience luxury and convenience at the heart of Kuala Lumpur, book your stay at Grand Hyatt Kuala Lumpur today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

9
Based on 4177 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.68
M
Mahir • couple • gb
10
Amazing hospital, excellent location and a very pleasant stay.
2026-10-31 • via Nuitee
Z
Zi Dong • couple • au
10
2026-10-31 • via Nuitee
R
robert • couple • gb
10
Brilliant location and wonderful views
Pros:

Sky top lounge

Cons:

N a

2026-10-29 • via Nuitee
L
Laura • couple • de
10
2026-10-29 • via Nuitee
W
WAN SYAHILA • family_with_children • my
10
Amazing and well spent
Pros:

Location easy access to anywhere.
Breakfast for amazing!!
Would repeat again in future

Cons:

Nothing

2026-10-29 • via Nuitee
N
NORZILA • couple • my
10
2026-10-28 • via Nuitee
M
Mihaela si Liviu • family_with_children • ro
9
Cons:

Stiu ca tine de cultura lor , dar femeile nu pot merge cu barbatii la spa ca in Europa. Daca esti doar cu sotul si copilul ei merg separat si tu stai singura in jacuzzi.

2026-10-28 • via Nuitee
C
Clark • couple • th
8
2026-10-27 • via Nuitee
Y
YUTO • couple • jp
9
ある程度値段はしますが、他の国で泊まるよりかなりコスパは良いと思うので、ぜひ良いランクの部屋をお勧めします。
Pros:

クラブラウンジも充実しており、部屋からのツインタワーの眺望は最高でした。
部屋も広く、お祝いにご好意でケーキを用意してくれました。

Cons:

朝食ビュッフェ会場が広過ぎて、かつ人が多く想定より時間がかかってしまった。
受付が39階にあるため1階玄関がホテルっぽく無く、ホテルに着いてすぐの印象が高級オフィスタワーのようなイメージを持ってしまうこと。

2026-10-26 • via Nuitee
C
CHE NORAINI • couple • my
9
Such a great and nice stay for my family
Pros:

Spacy room,good food,excellent services

Cons:

None

2026-10-26 • via Nuitee
V
Vui chung Kenneth • couple • au
5
Not worth the amount we paid
Pros:

Toiletries not provided fully.

Cons:

Not a five star hotel standees

2026-10-25 • via Nuitee
A
Anizah • family_with_children • my
9
2026-10-25 • via Nuitee
G
Godfrey • couple • ke
8
Spectacular
Pros:

I had a nice view of Kuala Lumpar

2026-10-25 • via Nuitee
M
Madison • couple • au
10
2026-10-24 • via Nuitee
Z
Zayed • family_with_children • ae
9
2026-10-23 • via Nuitee
B
Breheny • extended_group • gb
10
Excellent service and great view
Pros:

The service / the view / the location. The staff (special mention to Kersha and Mimi who made us feel very welcome indeed.

2026-10-23 • via Nuitee
N
Nikolay • family_with_children • bg
10
2026-10-23 • via Nuitee
K
Kartini • family_with_children • my
10
2026-10-23 • via Nuitee
M
Mireille • family_with_children • ch
9
Super
Pros:

Une belle vue sur la tour petronas

Cons:

Rien à dire

2026-10-22 • via Nuitee
M
Michelle • family_with_children • de
10
Schönes Hotel im Zentrum
Pros:

Sehr freundliche Mitarbeiter, sehr sauber und top Lage!

2026-10-21 • via Nuitee