Grand Hyatt Kuala Lumpur

Hotels
•
Grand Hyatt
9 (4177 reviews)
12, Jalan Pinang , Kuala Lumpur , MY
+60 3-2182 1234

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with room cleanliness
Inconvenient lobby location

Categories

Cleanliness
7.71
Concerns about room smell and air conditioning effectiveness.
Service
9.18
Staff friendliness noted but inconsistencies in service quality reported.
Location
9.72
Excellent proximity to KLCC and accessible via various means.
Room Quality
9.17
Generally good room quality, but some issues with cleanliness.
Amenities
8.7
Good amenities, but limited breakfast options.
Value for Money
9.16
Expensive pricing but overall experience justifies cost.
Food and Beverage
8.71
Mixed feedback on breakfast options and additional costs.
Overall Experience
9.68
Overall a pleasant stay with a few reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:23

Property Description

Luxurious Accommodations

The Grand Hyatt Kuala Lumpur offers a luxurious 5-star stay right next to the Kuala Lumpur Convention Centre. Guests can enjoy panoramic views of the park and city from their rooms, which are equipped with modern amenities like a coffee machine and flat-screen TV. The en suite bathrooms feature a bathtub and 24-hour hot-water showers.

Dining Options

Indulge in a variety of culinary experiences at the hotel's 3 in-house restaurants. From the signature restaurant THIRTY8 offering Chinese, Japanese, and Western cuisines to the cosy JP teres with an indoor dining area and outdoor terrace, guests can savor a range of delectable dishes. The Poolhouse by the swimming pool also provides an al fresco dining setting for all-day dining.

Relaxation and Fitness

Guests can unwind at the outdoor swimming pool overlooking the iconic Petronas Twin Towers or opt for spa treatments at Essa Spa. The hotel also features a 24-hour fitness centre for those looking to stay active during their stay.

To experience luxury and convenience at the heart of Kuala Lumpur, book your stay at Grand Hyatt Kuala Lumpur today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

9
Based on 4177 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.68
N
Nawras • family_with_children • iq
10
جميلة جداً
Pros:

جداً

Cons:

كل شي جميل

2026-09-12 • via Nuitee
G
GÖKHAN • solo_traveller • tr
9
Huzurlu ve güvenli bir konaklamaydı.
Pros:

Konumu çok iyi. KLCC ile yan yana. Fuar için gidenlere büyük kolaylık sağlar. Kahvaltısı güzeldi. Temiz ve güvenilir bir otel.

Cons:

Odaya gitmek ve dışarı çıkmak için 2 asansör değiştirmek gerekiyor. Lobi en üst katta. Odalara ayrı bir asansörle iniliyor.

2026-09-11 • via Nuitee
N
Noorhaslin • couple • my
9
My stay was great… room is super clean
Pros:

Location is perfect and the staff is super friendly and efficient in managing my checkin

Cons:

Not much to complaint really except for the need to change the lifts from the carpark to lobby to the room..

2026-09-11 • via Nuitee
M
Maureen • couple • nl
8
Top locatie!
Pros:

De locatie is top! Heerlijke uitgebreide ontbijtbuffet. Daarnaast is het personeel erg vriendelijk.

Cons:

De kamers zijn ruim, alleen is het erg verouderd. Voor een 5-sterren hotel, mag er zeker wel een renovatie plaatsvinden.

2026-09-11 • via Nuitee
S
Sabrina • couple • my
10
2026-09-11 • via Nuitee
N
norazizah • solo_traveller • my
10
2026-09-10 • via Nuitee
M
Muhamad Hazim • couple • my
10
Excellent
Pros:

The room was very good and the breakfast selection incredible

Cons:

No

2026-09-09 • via Nuitee
S
Stephane • couple • be
9
Moderne et classe
Pros:

Le déjeuner et le confort

Cons:

Rien

2026-09-08 • via Nuitee
N
NORAZLIN • extended_group • my
10
2026-09-07 • via Nuitee
N
Nur Farzihan • couple • my
10
Pros:

The view and the breakfast, will repeat again 🫶🏻

2026-09-07 • via Nuitee
B
Benedikt • couple • vn
9
2026-09-06 • via Nuitee
R
Richigut • solo_traveller • cn
10
2026-09-06 • via Nuitee
C
Christine • family_with_children • de
10
2026-09-06 • via Nuitee
I
I.Kri • solo_traveller • my
9
Great hotel for a weekend break.
Pros:

Check in was fast this time, unlike previous experiences.

Cons:

-

2026-09-06 • via Nuitee
M
Mohd • family_with_children • my
9
AI Mode conversation: Please suggest for grand hyatt, Could you tell us a little more? For example:
Pros:

Spacious Layouts: Grand Hyatt properties feature larger-than-average standard rooms, floor-to-ceiling windows, and smart tech features like automated lighting and privacy glass.
The View Factor: Many rooms are specifically oriented toward major landmarks. At the Kuala Lumpur property, booking a "Tower View" room gives you an unobstructed, jaw-dropping view of the Petronas Twin Towers.
Central & Connected: These hotels are purposefully built in core business, entertainment, or shopping districts.
Walkability: The Kuala Lumpur location is situated right next to the Kuala Lumpur Convention Centre (KLCC) and is within easy walking distance of Suria KLCC mall, the Pavilion shopping belt, and public transit

Cons:

N/A

2026-09-06 • via Nuitee
P
Philip • extended_group • gb
8
2026-09-06 • via Nuitee
G
glenn • family_with_children • au
5
2026-09-05 • via Nuitee
A
Abdalrahman • family_with_children • kw
5
2026-09-05 • via Nuitee
H
Hui Ming • family_with_children • my
7
2026-09-04 • via Nuitee
D
david • couple • au
8
Cons:

At ask them to clean the room and get fresh towels
And coffee

2026-09-03 • via Nuitee