Grand Hyatt Kuala Lumpur

Hotels
Grand Hyatt
9 (4019 reviews)
12, Jalan Pinang , Kuala Lumpur , my

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with room cleanliness
Inconvenient lobby location

Categories

Cleanliness
7.71
Concerns about room smell and air conditioning effectiveness.
Service
9.18
Staff friendliness noted but inconsistencies in service quality reported.
Location
9.72
Excellent proximity to KLCC and accessible via various means.
Room Quality
9.17
Generally good room quality, but some issues with cleanliness.
Amenities
8.7
Good amenities, but limited breakfast options.
Value for Money
9.16
Expensive pricing but overall experience justifies cost.
Food and Beverage
8.71
Mixed feedback on breakfast options and additional costs.
Overall Experience
9.68
Overall a pleasant stay with a few reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:23

Property Description

Luxurious Accommodations

The Grand Hyatt Kuala Lumpur offers a luxurious 5-star stay right next to the Kuala Lumpur Convention Centre. Guests can enjoy panoramic views of the park and city from their rooms, which are equipped with modern amenities like a coffee machine and flat-screen TV. The en suite bathrooms feature a bathtub and 24-hour hot-water showers.

Dining Options

Indulge in a variety of culinary experiences at the hotel's 3 in-house restaurants. From the signature restaurant THIRTY8 offering Chinese, Japanese, and Western cuisines to the cosy JP teres with an indoor dining area and outdoor terrace, guests can savor a range of delectable dishes. The Poolhouse by the swimming pool also provides an al fresco dining setting for all-day dining.

Relaxation and Fitness

Guests can unwind at the outdoor swimming pool overlooking the iconic Petronas Twin Towers or opt for spa treatments at Essa Spa. The hotel also features a 24-hour fitness centre for those looking to stay active during their stay.

To experience luxury and convenience at the heart of Kuala Lumpur, book your stay at Grand Hyatt Kuala Lumpur today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for MYR 106 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 4019 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.68
A
Adhieu solo_traveller au
10
Love comfort and brand hyett will be in my next stays in KL
Pros:

One of the cleanest hotels I have ever stays. Staff are very friendly.

Cons:

Nothing

2026-07-04 via Nuitee
D
Deidre M family_with_children au
10
Pros:

Staff abd quality absolutely excelleny

Cons:

Nothing

2026-07-04 via Nuitee
Z
Ziad solo_traveller lb
9
2026-07-03 via Nuitee
H
Harald extended_group at
10
Ausgezeichnetes Hotel im Zentrum von Kuala Lumpur
Pros:

Sehr schönes Hotel im Zentrum von Kuala Lumpur. Schöne und sauberes Zimmer. Ausgezeichnetes Service. Hervorragendes Frühstück.

2026-07-01 via Nuitee
V
Viktoriia family_with_children ae
10
Великолепно
Pros:

Отличное расположение, рядом парк и огромный тц , отдыхали с ребенком , все удобства есть, все было великолепно, в ресторане вкусно, вид из окна волшебный

Cons:

нет игровой комнаты для детей

2026-07-01 via Nuitee
R
Rohana couple sg
6
The hotel location centra of KL and very convenient to go all mall by walking distance
Pros:

The sq of the room very big

Cons:

The toilet door is glass door transparent if couple stay it ok not with big children

2026-06-30 via Nuitee
F
Fiona couple sg
10
2026-06-30 via Nuitee
J
Jie couple cn
9
2026-06-30 via Nuitee
L
Lina couple fr
8
2026-06-30 via Nuitee
S
Sanjiv solo_traveller gb
10
2026-06-29 via Nuitee
R
Rima couple au
10
Pros:

Stayed here with mum! Great location and very friendly staff! Loved the view from our room.

2026-06-29 via Nuitee
Z
Zainul Za'aba couple my
9
2026-06-28 via Nuitee
A
Ahmed solo_traveller om
9
2026-06-28 via Nuitee
R
Rafael couple ru
10
2026-06-27 via Nuitee
U
Umar solo_traveller my
10
2026-06-27 via Nuitee
T
Theresa family_with_children gb
10
. Aidil, who assisted us, was warm, welcoming, and friendly, making us feel comfortable from the moment we arrived. We
2026-06-27 via Nuitee
Y
Yong solo_traveller my
5
2026-06-27 via Nuitee
K
KYPROULLA solo_traveller cy
10
Excellent
Pros:

The room was fantastic

2026-06-26 via Nuitee
C
Craig solo_traveller au
7
Pros:

Good location in centre of city

Cons:

The worst lift system i have ever seen. You need 2 seperate lifts to get to your room & from your room to ground floor.

2026-06-25 via Nuitee
H
Hafiyyah family_with_children bn
8
Pleasant
Pros:

Comfortable, luxe, good value for money, prime location, staff were accommodating

2026-06-25 via Nuitee