Grand Hyatt Kuala Lumpur

Hotels
•
Grand Hyatt
9 (3639 reviews)
12, Jalan Pinang , Kuala Lumpur , my

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with room cleanliness
Inconvenient lobby location

Categories

Cleanliness
7.71
Concerns about room smell and air conditioning effectiveness.
Service
9.18
Staff friendliness noted but inconsistencies in service quality reported.
Location
9.72
Excellent proximity to KLCC and accessible via various means.
Room Quality
9.17
Generally good room quality, but some issues with cleanliness.
Amenities
8.7
Good amenities, but limited breakfast options.
Value for Money
9.16
Expensive pricing but overall experience justifies cost.
Food and Beverage
8.71
Mixed feedback on breakfast options and additional costs.
Overall Experience
9.68
Overall a pleasant stay with a few reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:23

Property Description

Luxurious Accommodations

The Grand Hyatt Kuala Lumpur offers a luxurious 5-star stay right next to the Kuala Lumpur Convention Centre. Guests can enjoy panoramic views of the park and city from their rooms, which are equipped with modern amenities like a coffee machine and flat-screen TV. The en suite bathrooms feature a bathtub and 24-hour hot-water showers.

Dining Options

Indulge in a variety of culinary experiences at the hotel's 3 in-house restaurants. From the signature restaurant THIRTY8 offering Chinese, Japanese, and Western cuisines to the cosy JP teres with an indoor dining area and outdoor terrace, guests can savor a range of delectable dishes. The Poolhouse by the swimming pool also provides an al fresco dining setting for all-day dining.

Relaxation and Fitness

Guests can unwind at the outdoor swimming pool overlooking the iconic Petronas Twin Towers or opt for spa treatments at Essa Spa. The hotel also features a 24-hour fitness centre for those looking to stay active during their stay.

To experience luxury and convenience at the heart of Kuala Lumpur, book your stay at Grand Hyatt Kuala Lumpur today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for MYR 106 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3639 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.68
N
Nigel • couple • gb
10
2026-02-27 • via Nuitee
H
hafiz • family_with_children • my
10
2026-02-26 • via Nuitee
G
Gerd • couple • de
10
Pros:

Das beste Stadthotel ever! Top Service, Mega Lage, grandiose Zimmer mit Mega View, Mega Dusche und das beste Frühstücksbüffet ( geschätzte 80 m) aller Zeiten. Wenn booking eine 11 vergeben könnte, ich hätte sofort die 11 gewählt .

Cons:

Es war alles Mega

2026-02-26 • via Nuitee
L
Laurent • extended_group • fr
10
Magic
Pros:

L’accueil,l’emplacement,le confort,magic

Cons:

Rien parfait parfait

2026-02-25 • via Nuitee
J
Jiaxin • couple • au
10
Pros:

Nice city view. Well structured room with seperate showering areas and chaning room, comfy bed.

Cons:

The restaurant on the 38th floor has a good view but an average taste for its price.

2026-02-25 • via Nuitee
E
Enyan • extended_group • cn
9
Perfect, especial breakfast.
Pros:

location is good and convenient.

Cons:

The check-in should be quick.

2026-02-25 • via Nuitee
A
Aslah Kacak • family_with_children • my
10
2026-02-25 • via Nuitee
Y
Yi Jin • family_with_children • tw
10
離每個地點都很近，很方便，景色優美
Pros:

景觀真的很棒

Cons:

沒有

2026-02-25 • via Nuitee
Z
Zef • couple • si
9
2026-02-25 • via Nuitee
R
Roberta • couple • it
8
Pros:

Colazione

2026-02-24 • via Nuitee
D
David • solo_traveller • ca
10
it was logseries
Pros:

Very nice place

Cons:

nothing

2026-02-24 • via Nuitee
H
Helene • family_with_children • fr
10
Superbe
Pros:

La gentillesse du personnel, le super buffet du petit déjeuner, le calme de la piscine, la chambre hyper spacieuse !

Cons:

Rien

2026-02-23 • via Nuitee
H
Hafiz • family_with_children • my
9
Pros:

Overall was

2026-02-23 • via Nuitee
S
Siangchu • couple • jp
8
2026-02-23 • via Nuitee
Y
YITING • couple • tw
10
2026-02-22 • via Nuitee
L
Laarni • family_with_children • us
10
Pros:

Beautiful hotel and staff service was wonderful. I would highly recommend and will stay again when in KL. Hotel is connected to a walkway to Suria KLCC. Breakfast was great, so much selection including fresh fruits with the petronas twin tower view.

Cons:

None

2026-02-22 • via Nuitee
U
Uladzislau • couple • by
10
Pros:

Все понравилось

2026-02-14 • via Nuitee
J
JAB • family_with_children • fr
6
Bien
Pros:

Petit déjeuner
Salle de sports
Personnel de la réception

Cons:

Placement au petit déjeuner
La personne qui c'est occupé de moi pour le placement n'était pas a l'écoute de mes préoccupations.

2026-02-14 • via Nuitee
J
Justin • extended_group • my
9
2026-02-14 • via Nuitee
Z
Zulizawaty • family_with_children • sg
8
A short weekend shopping trip with family
Pros:

The location and the service

Cons:

Not user friendly when comes to in room service dining and laundry too expensive

2026-02-14 • via Nuitee