The Phoenix Hotel Bangkok - Suvarnabhumi Airport

Hotels
8.2 (1763 reviews)
88 Ladkrabang Soi 7, Lat Krabang Road, Lat Krabang, Bangkok , Lat Krabang , TH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Garden
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Review Highlights

Pros:
Close to airport
Airport shuttle service
Clean rooms
Comfortable beds
Good value for money
Helpful/friendly staff
Spacious rooms
Convenient for short/transit stays
Cons:
Breakfast limited / not a buffet
Poor soundproofing (noise)
Occasional rude or uninterested reception staff
No elevator (stairs with luggage)
Weak or inconsistent Wi-Fi in rooms
Uncomfortable pillows reported
Some rooms with unpleasant odor
Limited surroundings / few nearby amenities

Categories

Cleanliness
8
Generally reported as clean with nice showers; a few comments note cleaning is not always a priority and one mention of an unpleasant room smell.
Service
8.6
Mostly praised for friendly, helpful staff and efficient airport shuttle service, though a couple of reviews mention reception being rude or inattentive.
Location
9.5
Excellent for proximity to the airport, convenient shuttle and easy access to metro/taxi; repeatedly described as ideal for transit.
Room Quality
8.5
Rooms described as spacious with comfortable beds and good showers; some negatives include uncomfortable pillows and occasional odors or noise issues (poor soundproofing).
Amenities
7.4
Useful airport shuttle and nearby shops/street food; lacks elevator, breakfast is limited (no buffet), and Wi‑Fi in rooms can be unreliable.
Value for Money
9
Frequently cited as good value for short stays/transit; several reviews explicitly note very good price-to-quality ratio.
Food and Beverage
6.2
Multiple complaints about breakfast (not a buffet, closed menu) and service at breakfast; overall food/beverage experience is a weak point.
Overall Experience
8.4
Strongly recommended for transit stays: clean, comfortable and extremely convenient for the airport. Minor recurring issues (breakfast, occasional staff rudeness, soundproofing) temper the score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:20

Property Description

Convenient Location
The Phoenix Hotel Bangkok is just a 7-minute drive from Suvarnabhumi Airport, making it a perfect choice for travelers seeking proximity and ease of access.

Comfortable Accommodation
Enjoy a relaxing stay in our non-smoking rooms equipped with free Wi-Fi, air-conditioning, private balcony, and cable TV. The en suite bathrooms with shower facilities add to your comfort.

Great Services and Dining Options
Benefit from our 24-hour front desk, luggage storage, and complimentary parking. Indulge in delicious Thai dishes, beverages, cakes, and coffee at our on-site restaurant.

Ready to experience convenience, comfort, and great service at The Phoenix Hotel Bangkok? Book now for an unforgettable stay!

Important information:

- The shuttle bus is available on request (pre-booking are required) with fee at 150THB per room per way
- The restaurant is still close during Covid until further notice.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: BKK

Location

Guest Reviews

8.2
Based on 1763 reviews
Cleanliness: 8
Service: 8.6
Location: 9.5
Room Quality: 8.5
Amenities: 7.4
Value for Money: 9
Food and Beverage: 6.2
Overall Experience: 8.4
S
Sebastian • solo_traveller • no
8
2026-09-19 • via Nuitee
יעקב • couple • il
9
שהיה מצוינת ליד השדה תעופה 10/10
Pros:

מיקום מעולה מהשדה תעופה
השאטל המאוד נוח של המלון! מאוד אפשר לסמוך עליו שיביא אתכם.
יש 7/11 ליד
הצוות אדיב ונחמד מאוד.

Cons:

המים היו פושרים במקלחת אבל לא דיברנו על זה עם המלון, אני בטוחה שאם כן, הם היו מנסים לפתור את הבעיה.

2026-09-18 • via Nuitee
O
Ohad • couple • il
8
2026-09-16 • via Nuitee
P
PIYAMIT • solo_traveller • jp
10
2026-09-16 • via Nuitee
K
Kees • solo_traveller • nl
9
Prima lokatie voor het vliegveld met een eigen hotel shuttlebus
Pros:

Schoon en vriendelijk personeel

Cons:

Wel wat weinig winkels in de buurt

2026-09-14 • via Nuitee
S
Sapir • solo_traveller • il
7
2026-09-14 • via Nuitee
J
JUN • solo_traveller • cn
10
2026-09-12 • via Nuitee
B
Blanca • couple • es
7
Pros:

Prop de l’aeroport, bon esmorzar a la carta

Cons:

Vam demanar el servei de que ens recollissin a l’aeroport i no ens van contestar, i vam haver d’agafar un grab per anar-hi

2026-09-10 • via Nuitee
U
Umberto • solo_traveller • it
4
2026-09-09 • via Nuitee
C
Chia-Yu • couple • tw
9
2026-09-07 • via Nuitee
A
Arnaud • solo_traveller • fr
10
Pros:

Chambre propre et confortable, proche de l'aéroport, navette organisée par l'hotel c'était parfait

2026-09-06 • via Nuitee
A
Adam • couple • cz
10
Ok
Pros:

Ok

Cons:

Nic

2026-09-06 • via Nuitee
B
Brian • solo_traveller • au
8
2026-09-03 • via Nuitee
Y
Yonatan • extended_group • il
8
2026-09-02 • via Nuitee
C
Catia • solo_traveller • nz
8
Conveniently close to airport, clean & helpful staff
Pros:

The staff were very helpful and accommodating of my very late check-in (after midnight) , and in organising shuttle transfers. The place was clean.

Cons:

The booking.com website said the hotel offered a free shuttle service from & to the airport, but this service was not free.

2026-08-30 • via Nuitee
M
Mateusz • couple • pl
9
Okej
Pros:

Okej

Cons:

Średnio miła pani z recepcji

2026-08-28 • via Nuitee
R
Romero • solo_traveller • es
10
Pros:

Era cómodo estaba limpio y te recogían en el aeropuerto por 200bath

Cons:

No había mucha vida alrededor para comer turistas

2026-08-27 • via Nuitee
K
Kyan • couple • nl
9
2026-08-27 • via Nuitee
M
Mathieu • solo_traveller • ch
7
2026-08-27 • via Nuitee
E
Erik Verhagen • solo_traveller • nl
7
Prima voor een overnachting
Pros:

Schoon en prima verblijf voor een nacht.

2026-08-26 • via Nuitee