The Phoenix Hotel Bangkok

Hotels
Independent
7.4 (120 reviews)
88 Ladkrabang Soi 7, Ladkrabang Road, Ladkrabang, Bangkok, Bangkok, 10520 , Bangkok , TH

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Good value for money
Excellent airport shuttle service

Categories

Cleanliness
7.54
Standard quality for this hotel tier.
Service
7.51
Good service with a focus on airport shuttle efficiency.
Location
8.05
Close to airport and walking distance to metro station.
Room Quality
7
Standard quality for this hotel tier.
Amenities
7.03
Standard quality for this hotel tier.
Value for Money
7.99
Good value for money.
Food and Beverage
7.04
Standard quality for this hotel tier.
Overall Experience
7.01
A positive experience, no complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 11:14

Property Description

Experience comfort and convenience at The Phoenix Hotel Bangkok, your perfect getaway in the vibrant city of Bangkok.

Rooftop Oasis
Enjoy breathtaking views from our rooftop terrace or unwind in our serene garden. It’s the ideal spot to relax after a day of exploring the city.

Culinary Delights
Savor authentic Thai cuisine at our on-site Catch Up Cafe or take advantage of room service for a cozy night in. Don’t forget to indulge in our English breakfast to start your day right!

Modern Amenities
With 65 well-appointed, air-conditioned rooms featuring private balconies, complimentary Wi-Fi, and cable TV, your stay is designed for comfort. Plus, our 24-hour front desk and airport shuttle service ensure convenience at every turn.

Book your stay at The Phoenix Hotel Bangkok today and experience the perfect blend of luxury and accessibility!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 120 reviews
Cleanliness: 7.54
Service: 7.51
Location: 8.05
Room Quality: 7
Amenities: 7.03
Value for Money: 7.99
Food and Beverage: 7.04
Overall Experience: 7.01
I
ian
8
Pros:

Good value for money. Close to airport.

2025-10-08 via Nuitee
R
Richard
8
Pros:

Nice hotel with super airport shuttle service for a short stay. It’s a short walk to the metro station for a (cheap) trip into the city.
Everything at the hotel was good … no complaints.

2025-10-06 via Nuitee
E
EDWARD
10
Pros:

Overall very good. Only problem for me, i like walk to property and it was hard to find. So i had to take taxi.

2025-02-25 via Nuitee
C
Colin
10
Pros:

The area around the hotel, might to everyone's taste, but it is authentic Bangkok, & safe. I did not use the shuttle bus from the airport to the hotel, but used the shuttle from the hotel to the airport, which runs once an hour. The hotel was clean, with regular re-supplies of coffee & water

2025-02-21 via Nuitee
M
Marc
10
Pros:

A 10 minutes de l'aéroport. La navette est venue me chercher pour 150 bath. Chambre très bien pour une nuit . Arrivé à 2h am. Check in 2 minutes

2025-01-16 via Nuitee
J
jonathan
10
A must stay if using BKk airport
Pros:

Absolutely wonderful hotel . Clean tidy and excellent value for money . If flying from or to Suvarnabhumi airport ideal to refresh and relax before or after your flight . Every single member of staff is so polite and helpful as is the Thai way.

2024-11-29 via Nuitee
L
Lee
8
Pros:

The hotel is ideally located for BKK airport. I arrived after dark and left before sunrise, therefore, I cannot comment on the area and facilities around the hotel.

2024-11-06 via Nuitee
P
Phanassaya family
8
Pros:

A little bit noisy at night. The room is not sound proof. Air condition has loud noise.

2024-10-30 via Nuitee
S
Steven partner
8
Pros:

Nice staff and clean hotel

2024-10-13 via Nuitee
L
lcyeap Friends getaway
6
Budget hotel close to airport
Pros:

Budget hotel- you get what you pay for. We stayed here a it’s close to the airport and train line. Stayed for 2 nights. About. 15 min walk to Lat Kringle train station. The airport line connects to the SkyTrain line at Phaya Thai in the city.

Not a lot of places to eat in the immediate vicinity- there are street food vendors out on the main road from early Am to late afternoon but only a couple of vendors in the evening.

If you walk down Lat Krabang road toward the motorway, there are a few big restaurants hidden away on the river front. Good food and good service- worth the walk

The hotel restaurant isn’t currently open for any meal service so don’t count on that being available.

Room was comfortable. Aircon was broken in 1 room- thankfully we could change to another room for the 2nd night

2023-10-14 via Tripadvisor
T
Tsuratatsu family
10
Pros:

深夜のチェックインですが、送迎のリクエストも含め全体的に親切に対応してもらえました。

2023-03-23 via Nuitee
L
LESLIE
10
Pros:

All the staff are very helpful and friendly

2023-03-06 via Nuitee
R
Robin
10
Pros:

The Phoenix was just what I needed it to be. A short way from BKKAirport, clean, has a shuttle to the airport that was timely, helpful staff.

2022-12-27 via Nuitee
K
kevincB5683RH NONE
2
Used to be good, downhill
Pros:

This used to be a great place by the airport with a free shuttle, and a hostel vibe but with private rooms. I've stayed here in the past, and recently booked two nights. The room's aircon was musty and bothered my allergies, as well as not having any soap or clean towels, and the bed arrangement was not honored. When inquiring about a new room (In Thai) was basically told there was nothing they could do that night but try to find a second room for the second night. I stayed at a different hotel at my expense, and I came back the second day and it was the same exact problem but different room. No clean towels, no hand soap.. I think there are many other options (look directly across the street, not going to name names). I was never refunded and told because I booked online, there was nothing they could do. Pity.

2022-11-20 via Tripadvisor
M
Michael partner
10
Pros:

Clerk spoke excellent English; shuttle driver was punctual

2022-11-07 via Nuitee
B
Black
10
Pros:

I love this hotel! I book it every time I fly into Bangkok late at night. It’s so close to the airport and 7/11 is down the street! They also have amazing authentic Thai coffee

2022-10-31 via Nuitee
D
DenimDeparture Couples
8
Perfect overnight stay in Bangkok near airport
Pros:

We needed an overnight stay somewhere near the airport in Bangkok and The Phoenix was absolutely perfect for this. It's about a 15 minute drive away so super quick to get to and from the hotel. They do offer an airport shuttle service for 150 thb per room but make sure to book it 24hrs in advance before you arrive. We got a taxi there which wasn't too expensive either but used the shuttle in the morning which was great.
Room was comfortable and clean so we had a great night sleep ahead of our early flight. It is also pretty cheap. Would recommend!

2022-10-21 via Tripadvisor
A
Alberto friends
6
Pros:

THE PROPOERTY IS IN THE TOP OF A BUILDING, YOU HAVE TO LOOK FOR THE NAME OF THE HOSTEL HANGIN OUT IN THE TOP OF THE FOURTH FLOOR

2022-10-07 via Nuitee
M
Marcus
10
Pros:

Clean, friendly staff and good service.

2022-08-29 via Nuitee
K
Kannapon
10
Pros:

My favorite stop when I visit Bangkok for a day or two.

2022-08-20 via Nuitee