DoubleTree by Hilton Zagreb

Hotels
•
Doubletree by Hilton
9 (3951 reviews)
Grada Vukovara 269a , Zagreb , hr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness of rooms
Friendly and helpful staff
Great location
Comfortable beds
Cons:
Cold room temperatures
High prices for services
Limited food variety

Categories

Cleanliness
8.59
Specific sentiment from text regarding cleanliness issues in the room and shared facilities.
Service
9.56
Staff was nice and helpful, though there were delays at the reception.
Location
10
Excellent location, near tram and bus station.
Room Quality
9.1
Rooms are described as cozy and comfortable but had issues with heating.
Amenities
8.55
Amenities like spa are good, although noise issues were reported.
Value for Money
8.08
Concerns regarding costs and the value provided relative to high prices.
Food and Beverage
8.54
Breakfast received mixed reviews; some items were cold.
Overall Experience
9.59
Overall positive experience, with notable highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:13

Property Description

Luxurious Accommodation
Experience elegance and comfort at DoubleTree by Hilton Zagreb, with beautifully decorated rooms and suites featuring floor-to-ceiling windows and modern amenities like LCD TVs and free WiFi. Relax in the indoor pool, Turkish bath, or Finnish sauna with stunning panoramic views.

Culinary Delights
Indulge in a culinary journey at Oxbo Grill Restaurant&Bar, offering a diverse menu of grilled meat and fish dishes. Start your day with a delicious breakfast spread and explore the vibrant shopping area within the Green Gold Complex just steps away.

Wellness and Convenience
Unwind with a variety of massages and beauty treatments at the spa, or stay active in the state-of-the-art fitness centre overlooking the city. With easy access to Zagreb's historic center and transportation hubs, DoubleTree by Hilton Zagreb is the perfect choice for business and leisure travelers alike.

Experience luxury and convenience at DoubleTree by Hilton Zagreb - book your stay now!

Important information:

Swimming pool: Closed from Mon, Mar 2, 2026 until Fri, Mar 6, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 28 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 3951 reviews
Cleanliness: 8.59
Service: 9.56
Location: 10
Room Quality: 9.1
Amenities: 8.55
Value for Money: 8.08
Food and Beverage: 8.54
Overall Experience: 9.59
B
Bojan • solo_traveller • rs
9
Good choice for business trips
Pros:

Breakfast is great, hotel location is nice, everything needed is walking distance from hotel. I enjoyed hot cookie given from stuff after check in.

Cons:

Parking spot was hard to find.

2026-03-07 • via Nuitee
1
1205 • couple • hr
10
2026-03-06 • via Nuitee
B
Bozana • couple • rs
9
2026-03-05 • via Nuitee
R
Roei • solo_traveller • il
10
2026-03-05 • via Nuitee
R
Roei • solo_traveller • il
10
2026-03-05 • via Nuitee
L
Lidija • extended_group • rs
6
2026-03-05 • via Nuitee
F
Fran • couple • hr
9
2026-03-04 • via Nuitee
P
Paul • couple • gb
5
Ok
Pros:

It was convenient for where we needed to be

Cons:

We could not use the air con - hotel don’t have it on this time of year. We had to be happy with 25 degree tomorrow m!! Even though it advertised on booking.com air con.
Swimming pool was out of use - we wanted to use it.

2026-03-04 • via Nuitee
S
Stoyan • couple • bg
9
2026-03-04 • via Nuitee
T
Tanatswa Lesley • couple • de
10
2026-03-02 • via Nuitee
D
DARIO • couple • hr
9
OSOBLJE LJUBAZNO I PROFESIONALNO, DORUČAK I VEČERA ODLIČNO,SPA UREDAN ,POGLED NA GRAD IMPRESIVAN
Pros:

SPA CENTAR

Cons:

OGRTAČI SU MALIH VELIČINA I DOSTA ISTROŠENI

2026-03-02 • via Nuitee
D
Daniel • couple • nl
7
2026-03-02 • via Nuitee
L
Lucijan.S • couple • hr
10
2026-03-01 • via Nuitee
S
Sanja • solo_traveller • hr
10
Sve pohvale ..pogotovo za osoblje...
2026-03-01 • via Nuitee
A
Alen • couple • hr
10
2026-02-28 • via Nuitee
R
Razvan • solo_traveller • ro
7
2026-02-27 • via Nuitee
R
Renzo • family_with_children • pt
6
Decepcionante.
Pros:

Localização.
Transporte público em frente ao hotel.

Cons:

Limpeza.
Casa de banho com forte cheiro de urina.
Lixos não foram retirados numa das diárias.
Não correspondeu a categoria 5*.

2026-02-26 • via Nuitee
I
Ivana • couple • hr
10
2026-02-26 • via Nuitee
H
Horia • couple • ro
9
Good oveall experience
Pros:

Design, cleanness, confort, friendly stuff

Cons:

Only two elevators for such a big hotel. Had to wait minutes each time.

2026-02-26 • via Nuitee
I
Irena • solo_traveller • hr
10
2026-02-25 • via Nuitee