Holiday Inn Taicang City Centre, an IHG Hotel

Hotels
Holiday Inn Hotels & Resorts
9.8 (46 reviews)
No.9, Xinhua West Road , Taicang , cn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Comfortable bed
Cons:
Room feels a bit old

Categories

Cleanliness
7.29
卫生间可以用.
Service
8.26
Standard quality for this hotel tier.
Location
8.3
Standard quality for this hotel tier.
Room Quality
7.75
房间有点旧的感觉.
Amenities
8.28
Standard quality for this hotel tier.
Value for Money
8.24
Standard quality for this hotel tier.
Food and Beverage
8.79
早餐很好.
Overall Experience
7.86
Overall experience is reflective of the average ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:00

Property Description

Central Location & Elegant Accommodation
Located in the heart of Taicang’s commercial centre, Holiday Inn offers well-equipped accommodation with elegant décor, providing a comfortable stay for guests looking to relax and unwind.

Recreational Facilities & Convenience
Guests can enjoy a refreshing swim in the indoor pool, relax in the sauna, or have fun in the games room. With free private parking available on site, convenience is at your fingertips throughout your stay.

Dining Options & Business Facilities
Choose from 3 dining options including buffet at Rhine Cafe, authentic Cantonese cuisine at Jade Restaurant, and refreshing drinks at Sunrise Bar. For business travelers, take advantage of the business center, meeting areas, and services like car rentals and ticketing offered at the tour desk.

Book your stay at Holiday Inn Taicang City Centre for a memorable and enjoyable experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for CNY 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 46 reviews
Cleanliness: 7.29
Service: 8.26
Location: 8.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 7.86
D
daniel solo_traveller th
8
2025-08-26 via Nuitee
M
MICHIAKI
6
Pros:

早餐很好,房间有点旧的感觉,卫生间可以用.
床很好用舒服的

2025-08-13 via Nuitee
D
danielaB140EN Business
2
Find Somewhere Else
Pros:

IHG should be ashamed to have this hotel as part of their system. Several items were either missing or in discrepancy to their standing policy.
1. English is well understood through a phone translator, Otherside, forget it.
2. Room Service is only offered between 5:30 to 9:30 pm and has to be ordered 12 hours in advance.
3. Of the five items they have available on the menu for a main course, two of them are not available. Of the three desserts, nothing is available.
4. Of the 13 English speaking channels on the TV, none of them are available. Unless you speak Chinese, there is nothing, including news, available.
5. Internet service is spotty at best.

If you are American or European, find somewhere else to stay that has better rates and access to more than just a bed.

2025-05-27 via Tripadvisor
Z
Zaheer review category business travellers pk
10
Exceptional
2025-01-17 via Nuitee
S
Suresh review category business travellers in
8
Very good
Pros:

Location centre of city

Cons:

Breakfast don't have much for vegetarian people

2025-01-14 via Nuitee
M
Megan review category business travellers au
10
I would definitely book this hotel again as it was clean, comfortable and the staff were amazing!
Pros:

Such a beautiful hotel and the staff were very attentive - nothing. was too difficult for them.

2025-01-09 via Nuitee
H
Hans-Christian
8
Pros:

Helt fint hotel og god morgenmad - hvad man kan forvente af et fornuftigt hotel.

2024-11-11 via Nuitee
Илья review category business travellers ru
10
Good option to stay in Taicang. The staff speak English very well.
2024-08-18 via Nuitee
S
Suresh review category business travellers in
8
Value for money
Pros:

Location and Srounding environment

Cons:

Breakfast very few things for non Chinese people

2024-06-05 via Nuitee
.
..mark.. review category business travellers za
8
Safe bet for the area
Pros:

Good location and friendly staff.Decent size rooms are well equipped.

2024-05-27 via Nuitee
J
Janet review category business travellers tw
7
Good
Pros:

The breakfast is good.

Cons:

Too old

2024-05-20 via Nuitee
A
Artur review category business travellers pl
9
VERY NICE HOTEL
2024-03-07 via Nuitee
S
Santhosh review category business travellers in
10
Super good hotel if you travel ticang
Pros:

This hotel is inside the city center and we really enjoy the location. Around the hotel lakes and shops and parks are there. City was awesome. Staff are good and they upgraded my room for free and it was really convenient and helpful

2023-12-31 via Nuitee
M
Michael review category business travellers au
6
Pleasant
2023-12-08 via Nuitee
C
Cheon review category business travellers kr
10
Exceptional
Pros:

Personnel who worked at check-in counter used very good English and very kind.

Cons:

Nothing

2023-11-28 via Nuitee
C
Claudia
6
Pros:

No AC! It was centrally controlled and setup at 30 degree! I wake up sweating every hour!

2023-10-17 via Nuitee
J
Jia review category business travellers de
8
Very good
Pros:

Staff at the hotel are helpful and friendly. the room and toilet is clean and the bed is quite comfortable. Location is good with many convenient shops and restaurants to visit.

Cons:

The gym is not well ventilated.

2023-06-29 via Nuitee
D
Donya family with young children eg
6
Pleasant
2023-03-15 via Nuitee
V
Verified traveler self
8
Pros:

Very nice hotel for foreigners

2020-01-01 via Nuitee
M
Michael
6
Best times past already
Pros:

It was my approx. 12th stay in the past 6 years in this hotel.Rooms needs to be refurbished, Mould in the bathroom everywhere. WIFI incredible slow. Its not an actual standard of a 4 Star hotel. Breakfast, almost all food cold (noodle, egg, vegetable) Before, this hotel was pretty good but now the quality reduced drastically. Meanwhile there are more better hotels abvailable in Taicang. And more reasonable.

2019-11-08 via Nuitee