Facilities

Boat tours nearby
Parasailing nearby
Free WiFi
Terrace
Garden
Luggage storage
Wheelchair accessible
Conference space
Golfing nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Great stay
Would definitely come back 😊

Categories

Cleanliness
4.39
Basic but neat.
Service
6.36
Standard quality for this hotel tier.
Location
5.4
Standard quality for this hotel tier.
Room Quality
5.35
Standard quality for this hotel tier.
Amenities
5.38
Standard quality for this hotel tier.
Value for Money
5.34
Standard quality for this hotel tier.
Food and Beverage
5.39
Standard quality for this hotel tier.
Overall Experience
6.36
I had a great stay at this establishment. Would definitely come back 😊
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:57

Property Description

Welcome to Elephant Springs Hotel, where comfort meets convenience in the heart of Bela-Bela!

Unwind by the Pool
Rejuvenate in our stunning outdoor pool or simply relax on the terrace and savor the lush garden views. Your tranquil retreat awaits!

Delightful Dining Options
Satisfy your cravings with delectable meals at our on-site restaurant, or indulge in room service for a cozy night in. Start your day with a hearty breakfast available daily!

Ideal for Events
Host your next gathering in our versatile conference center, complete with a meeting room catering to your needs. With ample space and support, your event will be seamless and memorable.

Don't miss out on experiencing all that Elephant Springs Hotel has to offer—book your stay today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JNB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • Payment

    Cash deposit required

See all policies

Location

Guest Reviews

5.8
Based on 52 reviews
Cleanliness: 4.39
Service: 6.36
Location: 5.4
Room Quality: 5.35
Amenities: 5.38
Value for Money: 5.34
Food and Beverage: 5.39
Overall Experience: 6.36
T
Thabo
10
Great
Pros:

Basic but neat

2025-07-03 • via Nuitee
E
Eunice
10
Pros:

I had a great stay at this establishment. Would definately come back 😊

2025-06-18 • via Nuitee
C
Carolina • partner
8
Pros:

We wanted a safe room, with a hot shower and a confortable bed to rest for the night before continueing oir journey the following morning and Elephant Springs Hotel provided that. It is also conveniently situated in the middle of town.

2025-05-13 • via Nuitee
G
Gugu
2
Horrible horror hotel. Don't stay there!
Pros:

My stay was horrible. I complained about the bed not comfortable keep moving while sleeping. And the photo to be covered as it was not making my sleep. Nothing was done or attended. Towels were not in the room. Breakfast made milk was sour or made me to have stomach problems. Shower gel not replaced. It was not a good experience to be in that hotel, i fell i need a refund for such experience. No phones in the room need to go all the way down to complain or say your need. Air-conditioned not working accordingly bad service from the staff. Taking too long to solve the problem or not even solve it. Staff don't show remorse about the service the provide. I will never recommend that hotel. It must be close period. Problem to be resolved the increase. The worse one their are aware of the water problem they don't even tell us. Yesterday i did not have water to bath or toilet. It was bad. I asked to be assistance of second option which was done around 10pm when i was even asleep. My birthday turned to be horrible. I went to relaxing bad it was like a war. I need to be refunded for waist of my time and vacation in that horrible horror hotel.

2024-12-03 • via Nuitee
T
Tintswalo
10
Pros:

The place was very good and clean

2024-04-29 • via Nuitee
L
Lucy
2
Very bad experience received from Elephant spring
Pros:

I won't recommend it to anyone no water for 2 days no communication

2024-01-02 • via Nuitee
B
Belinda
6
Pros:

The room was clean butrun down

2022-07-02 • via Nuitee
T
Tlou
4
Our room was full of cockroaches
Pros:

After check-in, we were taken to a room that was full of cockroaches. We complained and refused to sleep in the room. Then we were taken to another room, but it was in such poor condition, and we also refused to sleep in because it wasn't worth the money we paid. We were then taken back to the original room, but they used doom to dispatch the cockroaches. The room smelled so much of doom that my husband slept with a blocked nose as a result of the doom odour.

There was so much noise with loud music and the TV in the chilling room was also very loud. I didn't enjoy my stay and wished I could get a refund.

2022-05-03 • via Nuitee
M
Meldah
10
Happy
Pros:

Thank it was amazing

2021-12-22 • via Nuitee
T
Tebogo Legodi
10
Pros:

Accommodation was fine but the noise on the corridor was so annoying couldn't sleep people knocking on my door time and again

2021-06-21 • via Nuitee
S
sifiso
4
No bath soap? really?
Pros:

It seemed everyone at front-desk didnt know anything about basic etiquette from attending to customers to not being available at the front for minutes on end or not answering the phone. Our towels were not replaced and when i asked i only got one towel. Then i asked about bath soap only to be told that no soap is provided. this is the first hotel where there is no bath soap provided that i have visited in the whole world.

2020-09-08 • via Nuitee
P
Patricia Pheladi
8
Some what disappointing
Pros:

The place is not exactly as advertised. Its delapitated and needs maintenance. The shower does not mix water, the water is either too hot or too cold. The drainage system is super slow. The pool is not 100% clean. Also the noise levels from the other side guests, self catering side partying until the morning, was very frustrating

2020-03-22 • via Nuitee
J
Joyce
8
Genuine African experience,
Pros:

It is a genuine African experience - management is very good. Staff excellent, central & close to hot baths. Security at hotel very good - safe parking.

2019-01-26 • via Nuitee
N
Nicole
8
Pros:

The staff at Elephant springs are absolutely awesome! So friendly and helpful. The renovated rooms are very nice,the old rooms are not worth the money at all. But the staff did not hesitate to put us in a better room when we were not happy with the first two rooms. The hotel rooms could also do with mini bar fridges.

2018-12-24 • via Nuitee
H
Hetty
4
Pros:

the staff were very friendly and helpful. the room that booked the two mattress that were combined were not comfortable at all. when I arrive there's was no water and load shading of which I understand unforeseen circumstances. there were huge cockroaches in my room.

2018-12-10 • via Nuitee
P
percy
6
Pros:

We booked simply because we wanted to take the kids to warmbaths for the weekend and this was the closest. The other guests were loud at night the noise was unbearable even after calling reception to control the noise. This place is suitable for the younger generation who just want to have a rowdy group weekend away.

2018-09-11 • via Nuitee
R
Ruth
4
Pros:

My stay was perfect the first time but this time the hotel cancelled my bookings without letting me know.I was surprised

2018-08-10 • via Nuitee
V
Verified traveler
6
Pros:

noise level and cockroaches

2018-07-03 • via Nuitee
K
Kusa
10
Lovely Get-away
Pros:

Lovely Weekend get-away spot with family, and the went the extra mile of giving extra beds at no additional cost.
A big Thank you from the family and I.

2018-06-15 • via Nuitee
S
Simphiwe
2
DISGUSTED!!!
Pros:

I am disgusted to the core, was chased out before departure date, jailed and harassed because I stood my ground. My Take on it, RACIST and run down. The guest house down the road is a trillion times better...NEVER AND NEVER again....

2018-06-02 • via Nuitee