HOTEL MYSTAYS Sapporo Nakajima Park

Hotels
•
Mystays Hotel Group
8.2 (1130 reviews)
Chuo-ku Minami 14-jo Nishi 1-1-20 , Sapporo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Affordable rates
Cons:
Cleanliness issues
Limited breakfast variety
Small room sizes

Categories

Cleanliness
7.7
Some reviews mentioned dust on walls and issues with air conditioning, impacting perceived cleanliness.
Service
8.7
Many reviews highlighted courteous staff and helpful services, including renting umbrellas.
Location
9.2
Guests praised the convenient location near parks and metro access.
Room Quality
7.7
Rooms were described as small or lacking in adequate amenities.
Amenities
8.2
Limited amenities including lack of bottled water and limited breakfast options noted.
Value for Money
8.2
The affordability of the hotel was appreciated, balancing out some downsides.
Food and Beverage
7.2
Breakfast options were criticized for lack of variety, affecting the dining experience.
Overall Experience
8.7
Overall satisfaction was high despite some drawbacks as noted in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:20

Property Description

Architectural Marvel and Nature's Embrace

Experience the captivating blend of modern design by architect Kurokawa Masayuki and the serene beauty of Nakajima Park at HOTEL MYSTAYS Sapporo. Overlooking the lush park and Toyohira River, this smoke-free hotel offers a tranquil retreat in the heart of Sapporo.

Convenient Location and Comfortable Stay

Situated just a 3-minute walk from Horohira-bashi Station, guests can easily explore the city with a short subway ride to Sapporo Station. Each room is equipped with essential amenities including a refrigerator, air purifier, and humidifier for a comfortable stay.

Delightful Dining and Relaxing Activities

Indulge in a delicious Japanese and Western buffet-style breakfast at La Façon Restaurant. Afterward, unwind with a massage or enjoy outdoor activities like jogging and skiing at Nakajima Park. Don't miss the opportunity to book your stay at this charming hotel for a memorable experience.

Important information:

Please note that the credit card that was used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

Guests with children must inform the property at time of booking. Please specify how many children will be staying with you and their respective ages in the special request box.

Please note that children staying in an existing bed will not be provided with amenities including towels, slippers and toiletries.

To eat breakfast at the hotel, a reservation must be made in advance (charges apply). If requested on the spot, further charges will apply.

Please note that the on-site restaurant is closed for dinner hours.

Alipay is accepted at the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.2
Based on 1130 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 7.2
Overall Experience: 8.7
M
Milan Kozanek • solo_traveller • sk
7
Pros:

Hotel je pri nádhernom parku. Pre nás to bol ideálny začiatok návštevy mesta.

2026-04-26 • via Nuitee
Y
yuru • solo_traveller • cn
10
Excellent location, near subway, walk 15-20 minutes to the downtown shopping street. Good value of money to stay. So hap
2026-04-25 • via Nuitee
S
Shih-ching • extended_group • tw
9
以櫻花季一天一個人不到1000台幣，覺得非常值得
Pros:

地點就在中島公園旁邊，本次是租車來玩，把車停在飯店停車場，就可以去中島公園散步覺得十分方便，停車位為1500日幣/天，可以無限進出，價格合理

Cons:

四月20號來，飯店在check in時有告知全棟沒有空調，只有暖氣，晚上睡覺時比較熱

2026-04-23 • via Nuitee
C
chialin • family_with_children • tw
8
Pros:

員工整體設備都不錯。早餐不錯吃

Cons:

廁所有一個味道。

2026-04-23 • via Nuitee
前田 • solo_traveller • jp
8
2026-04-21 • via Nuitee
A
Ayumi • family_with_children • jp
7
Pros:

リーズナブルで駐車場がある

Cons:

室内の温度設定を自分でできない

2026-04-20 • via Nuitee
M
Małgorzata • solo_traveller • pl
6
Pros:

Wygodne twarde łóżka, bardzo bardzo czysto, wszystkie potrzebne rzeczy dostępne na miejscu (szczoteczka, pasta, szampon, odżywka, mydło, szczotka do włosów, klapki, gąbka do ciała, i pewnie jeszcze inne)

Cons:

Bardzo gorąco i duszno w pokoju, okno się nie otwiera a klimatyzacja tylko grzeje.... 25°C to dramat ....

2026-04-19 • via Nuitee
A
Athlee • solo_traveller • jp
9
Pros:

The coffee available. The view was great! The pillows were comfy, and the shower and bath were amazing.

Cons:

The bath and shower door wouldn't close all the way. Lamps by the beds for night time would be good.

2026-04-17 • via Nuitee
• extended_group • tw
8
2026-04-12 • via Nuitee
Y
YUKARI • solo_traveller • jp
9
2026-04-11 • via Nuitee
O
OBARA • couple • jp
8
Cons:

シャワーホルダーがグラついていて固定できなかった

2026-04-11 • via Nuitee
村上 • solo_traveller • jp
6
2026-04-10 • via Nuitee
M
MISAKI • family_with_children • jp
8
2026-04-09 • via Nuitee
J
Joan • family_with_children • ca
9
Pros:

The staff are amazing and very helpful despite of the language barrier.

Cons:

Location is a little out of the way from the city center, but if you like to walk and explore this a good area to start. Also, Japanese likes to crank up the heat so expect it to be hot (18 degrees Celsius is hot for a Canadian standard) in your room or even in other establishment.

2026-04-09 • via Nuitee
C
CHIHARU • family_with_children • jp
10
良い思い出となりました。ありがとうございました。
Pros:

急な予定変更にも快く対応していただきました。
とても助かりました。

Cons:

とくに見当たりませんでした。

2026-04-09 • via Nuitee
N
Ngoc Bach • extended_group • vn
9
2026-04-08 • via Nuitee
A
Azusa • family_with_children • jp
10
2026-04-07 • via Nuitee
D
Daisuke • couple • jp
8
価格から見てまぁまぁ
Pros:

公園が目の前なので窓からの景色はよかったです。

Cons:

シャワーの水圧が足りなかった

2026-04-07 • via Nuitee
S
Siobhan • family_with_children • au
9
Spectacular view made up for other shortcomings
Pros:

We loved the location opposite the park. We really enjoyed walking through and playing in the park, as well as the spectacular views of the park and the mountains beyond from our room. It was worth it just for those views. There was a subway station and convenience store in easy walking distance, although getting our luggage to and from the station with the snow on the footpaths was a little tricky. If you're there in winter, it might be worthwhile getting a taxi from the main station if you have large luggage.

The beds and pillows were comfortable and there was loads of space to put all our things. We travelled as our family of 2 adults and 3 children. I was worried about having only 4 beds, however an adult was comfortably able to share with our 4 year old. The beds seemed like a king single size.

We're not sure if there were many restaurants around, we usually ate before we came home, or just picked up a convenience store dinner to have in our room.

Cons:

We arrived at 1pm, with check in at 3pm. We asked the concierge if our room was ready yet, but it didn't seem like the concierge made much effort to check. It took a lot of exchanges for them to contact someone to see if it was ready. It may have been a language barrier, however it should be standard if you arrive within a couple of hours of check in to see if the room is ready yet. All of the other concierges we encountered were very friendly and helpful.

We would have been happy to reuse our towels, however there was nowhere to hang them so we were forced to put them on the floor and have them replaced. Likewise, we didn't need fresh sheets every day, just the beds made, however there was not way to communicate this to the staff.

Some of the carpet floor tiles were coming up and one was missing.

2026-04-07 • via Nuitee
N
NOMI • couple • jp
10
2026-04-06 • via Nuitee