Uppala Villa Seminyak

Good comfort but service your AC

It was a quiet and peaceful property. The aircon of the first allocated villa was not good. The staff was courteous and gave us table fan. Next day they changed our villa due to some major maintenance required in the existing villa. The changed villa was good with aircon working well. The staff was constantly after prepayments and advance payments till they realized that I lived in a first world country. That changed their behaviour completely and they didnt talk money after and I was able to enjoy my birthday with my partner. SPA was good.

Swiming pool need to clean randomly...rest all ok...no comment...keep it up...god bless

All things are perfect.

I found that none of the advert matched up to what you get. This hotel ruined my holiday because I could not move or be relocated to a different site. Bali is noted for its inside outside style of bath. Although advertised as having a bathtub this hotel DID NOT have any bath tubs in all 50 so called villas (their actually apartments in my opinion). The service was inconsistent, nothing worked properly. I just would not stay in this property again. No chance. Lovely staff but they couldn’t hack the complaints and keep up with a consistent good level of service period. Although you have to give them all a 4* for effort. Not the best way to spend my birthday. If I could I would have gone back to my 5* hotel in Ubud. This hotel does not warrant the so called 3* stated. Very miss leading!

A total disappointment!! Their website is extremely misleading in nearly every way. My partner and I had to have an extended stay in Bali for major dental treatment for me, so we thought staying at these "self contained" villas with private pool would be a good idea. Could not have got it so wrong if I tried. The fully equipped kitchen has nothing in it except 2 glasses, 2 wine glasses, some random cutlery and plates. Oh sorry, it did have a kettle so you could have a premixed dairy whitener sugared instant coffee if you so desired. We did ask for some cooking utensils etc but after receiving a tiny saucepan and a spatula, we gave up asking. Where's the minibar??? The cafe/restaurant was targeted to impress clients from India. Breakfast is fantastic if curried baked beans, roti bread and chilli vegetables is your idea of a great way to start your day. Cooked eggs and bacon were available if you requested it. The coffee tasted like Bonox. The tea was always cold. OK, onto the rooms themselves. In one word, appalling! The stench coming from the bathrooms is something to behold. It is a cross between urinal blocks, mothballs and a slight hint of sewerage. The only thing that seemed to reduce this smell was to always leave the extraction fan on. The water pressure was hopeless, and everything needed renovation, mildewy and tired is how the bathroom appeared. I won't go on, I think you get the picture.
2 positives; friendly staff and shuttle service to Seminyak + Kuta

Friendly staff and clean premises.
Was not the most convenient location unfortunately. Holiday traffic made it difficult to access Seminyak/Legian easily.

Staff were friendly but useless. Terrible area. The same road as Jail.. busy traffic.
Air con doesn't work, pool wasn't turned on had to ask the staff everyday to turn it on and clean it out. The Resturant food wasn't that great and the. Real fast wOverall wasn't that great unfortunately....

Bathroom is literally like a public toilet which smells and the floor gets all wet after a shower. The sink is choked and water does not discharge. Bath towels are so dirty that even the floor mat is whiter in color. Breakfast sucks!

Had a wonderful stay here.If you like a perfect mix of the special service of a small hotel with privacy you have it here.

Loved it
Staff very friendly beautiful buffet breakfast daily own private pool was cool air con amazing laundry services available and so convenient clothes come back smelling sooo good close to seminyak square which was good overall we loved our stay and there were 10 of us 2 per villa we all had a amazing experience that we will never forget thank you to all the staff there we love it and will definitely come back and recommend to all our friends and family 😁

Good service, clean villas, however the 2 villas we were given had real bad and smelly water from shower/taps. Smelt like drain water or sulphur. Villa 135 had no aircond on lower floor.

Shocking is an understatement no A/C downstairs no phone downstairs directly behind Kerobokan Jail too far from anything reuse of slippers dont know how many have worn them before inconsistent water to shower pool filthy decking dangerous no lights leading up to villa door pool is stagnant unless you request turned on Amex facility listed in guest directory is not available 50 min wait for room service meal inedible staff solicitation of young guests some doors in villa do not lock all in all not worth the money wont be back

The staff were amazing and couldn't do enough for us. The overall experience was very relaxing and what we were looking for. Having the villa space meant you didn't feel like you were confined to one room for the whole time. The free shuttle service into town was very useful.

The management and staff surprised us with a beautiful bed araangement plus a red rose for my wife

Excellent value for money stay. Nice breakfast. Very warm and friendly helpful staff. Good rate of got at hotels. Com. Nice plunge pool which was well worth the money. Would stay again.

Good Villas in out of way location

Means good privacy and space

10 minute taxi ride from Seminyak. We walked it in 20 minutes.

Villas were a little tired and the wifi wasn't great but they were clean, the staff were great and very helpful, and the breakfast was also very good.

should not be aloud to advertise as Seminyak the hotel is in Kerobokan which was very misleading

Facilities: Above average; Value: Great deal; Service: Flawless; Cleanliness: Neat;
I travel a lot and would not stay anywhere else, big call for me

The hotel is placed on the side of the prison . The water feature in the pool was broken and didn't work.the toilet seat was broken.