Hotel Oriental Express Fukuoka Tenjin

Hotels
Hotel Management Japan
8.4 (160 reviews)
3-chome-3-14 Tenjin, Cho, Fukuoka, Fukuoka, 810-0001 , Fukuoka , JP

Facilities

Express check-out
Free WiFi
Express check-in/check-out
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Front desk (limited hours)
Express check-out
Smoke-free property
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Cons:
Limited amenities
Breakfast variety and quality

Categories

Cleanliness
8.15
Guests noted the cleanliness as good, but some issues with restroom drainage were mentioned.
Service
9.15
Service was consistently praised as friendly and helpful.
Location
9.15
Location is excellent, with easy access to transport and amenities.
Room Quality
8.15
Rooms were deemed comfortable, but some guests found the lack of certain amenities inconvenient.
Amenities
7.65
Limited amenities reported; guests noted the need for more items in the room.
Value for Money
8.65
Guests felt the hotel offered good value considering its location and cleanliness.
Food and Beverage
7.65
Some guests were disappointed with the breakfast quality and variety.
Overall Experience
8.65
Overall, guests enjoyed their stay and found it comfortable despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:26

Property Description

Experience the perfect blend of comfort and convenience at Hotel Oriental Express Fukuoka Tenjin, your ideal retreat in the heart of Fukuoka.

Comfortable Accommodations
Unwind in one of our 263 thoughtfully designed guest rooms, featuring flat-screen televisions and refrigerators. Enjoy deep soaking bathtubs in private bathrooms for a relaxing experience after a day of exploring the city.

Delicious Dining Options
Start your day with our cooked-to-order breakfasts available on weekdays and weekends, ensuring a satisfying meal before you venture out. Dine in our inviting restaurant that promises to delight your taste buds.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel. Our express check-in and check-out services, along with laundry facilities, ensure a seamless and hassle-free experience.

Book your stay today and immerse yourself in all that Fukuoka has to offer!

Important information:

  • One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 160 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.65
T
takehiro
8
Pros:

自動でチェックインは便利だけどVIPアップグレードあったかわからない。。。

ラウンジの無料のコーヒーありがとうございました。

2025-10-10 via Nuitee
?
??? family
10
Pros:

立地が良い

2025-10-01 via Nuitee
A
AKINOBU
8
朝食
Pros:

朝食が数あって美味しいかったです。

2025-09-30 via Nuitee
T
Tomoko
8
アクセス最良
Pros:

アクセスも便利で、付近のお店で必要なものは揃うし、とても良かったです。

2025-09-29 via Nuitee
?
??
8
Pros:

清潔なホテルで立地も良いです。

2025-09-27 via Nuitee
J
JUNGMIN
6
Pros:

직원들은 친절하고 좋았습니다만, 화장실냄새와 얼음자판기 관리가 제대로 안되는 듯 했습니다.3박을 했는데 조식에 변화가 없어서 다음에는 연박은 힘들 듯 하네요

2025-09-24 via Nuitee
Y
Yuji
10
Pros:

とても快適に過ごすことができました

2025-09-24 via Nuitee
S
Saki
10
Pros:

朝ごはん美味しかったです

2025-09-23 via Nuitee
E
Emily partner
8
Pros:

Great stay overall. Bathroom is a bit small with an ineffective fan so it steams up quickly and can get musty if fan is not left on. Fan turns on simultaneously with the light which isn’t ideal if you just want to have the fan on but not the light

2025-09-20 via Nuitee
M
Michio
8
Pros:

天神の中心から近くとても便利

2025-09-20 via Nuitee
M
Myeong Ae partner
10
Pros:

일단 위치가 너무 좋아요~ 역 바로 앞이라 좋고
아침 조식이 정말 맛있었어요 ㅎㅎ
단점이라면 방에 처음 들어가면 하수구 냄새가 좀 나요.. 더러운것도 아니고 깨끗한상태였는데도
이상하게 냄새는 계속 나더라구요.. 그게 조금 아쉽..
그리고 어메니티가 칫솔 바디타올정도고 면도기나 다른것들은 없더라구요..
수건도 인당 큰 바디타올1개 작은수건 1개만 지급됩니다.
돈을 내서라도 추가 수건을 받고 싶었는데 안된다고 하더라구요 ㅠㅠ 수건 아껴쓰세요..

2025-09-19 via Nuitee
D
Diego
10
Pros:

Excelente location, great breakfast, good service and friendly staff.

2025-09-17 via Nuitee
F
FANG-Yi
6
Pros:

どにち

2025-09-12 via Nuitee
Y
Youngbin
4
위치는 좋으나 방이 좁고 화장실 냄새가 방으로 유입
Pros:

방이 좁음. 특히 화장실이 좁음. 화장실 냄새가 방으로 들어옴. 환기상태가 좋지 못함. 직원들의 서비스는 보통임. 위치는 텐진역에서 가까워 좋음.

2025-09-09 via Nuitee
Y
Yuka
6
Pros:

スタッフの方は皆さん笑顔で親切、フレキシブルなご対応で、とても良かったです!!
あと、エントランスでワインの無料サービスがあるのも嬉しかったです。

唯一残念だったのは、お部屋がこの価格でこの狭さ⁈と言う点でした。1泊2万超だったので、期待値が大きかったのもあったと思います。

2025-09-09 via Nuitee
I
ikuko
8
Pros:

天神駅にも、天神の街にも近く、バス停も近いため、とても便利な立地にありました。福岡観光の拠点として、とてもいいホテルです。お部屋もきれいですし、快適に過ごすことができました。

2025-09-07 via Nuitee
?
???
8
Pros:

2回目の宿泊でした。とても清掃が行き届いていて快適で、今回はフロントの接客がとても良かったです。夜中、隣の部屋か、廊下か物音が聞こえました。壁が薄いのでしょうか?
朝食ブュッフェは、もう少しバリエーションを増やし、ご飯も、味噌汁も温かいものが欲しかったです。

2025-09-04 via Nuitee
?
??
10
Pros:

アクセス、周りの利便性、清潔感が素敵なホテルです。

2025-08-23 via Nuitee
T
Tiffany
10
Great hotel with a great location!
Pros:

Great hotel near the train and yatais!

2025-08-18 via Nuitee
たかおみ partner
10
Pros:

チェックインやチェックアウトの対応が早く、料理やカフェのデザートも美味しかった。ゆったりとした時間を過ごせた。

2025-08-10 via Nuitee