Alba Hotel

Hotels
9.2 (409 reviews)
12 Nguyen Van Cu Street , Hue , vn
+84 234 3839 998

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Breakfast issues
Extra charges for amenities

Categories

Cleanliness
8.95
Clean, with some comments about breakfast items being unavailable.
Service
9.95
Staff was described as friendly, helpful, and caring, particularly during a case of illness.
Location
9.45
Hotel location is frequently noted as central and convenient.
Room Quality
9.45
Rooms are described as spacious and comfortable.
Amenities
8.45
Amenities score lower due to concerns about extra charges and missing items in the breakfast.
Value for Money
9.45
Good value for the price paid, but with some expectations not fully met.
Food and Beverage
8.45
Breakfast received mixed feedback with some positive notes but also criticism.
Overall Experience
9.45
Overall experience positively received despite some minor flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:25

Property Description

Convenient Location
Alba Hotel, just a 15-minute walk from the Royal Palace, offers easy access to Hue City's attractions. With proximity to the train station and airport, exploring the city is a breeze.

Comfortable Accommodation
Relax in air-conditioned rooms with private bathrooms and enjoy in-room amenities like a minibar and tea/coffee maker. The hotel ensures a comfortable stay with complimentary bottled water and convenient facilities.

Dining and Services
Indulge in a variety of Asian and Western dishes at Windy Restaurant, and unwind at the Hue Street Bar. From tour arrangements to laundry services, the hotel's offerings cater to all your needs.

Ready to experience Hue in comfort and style? Book your stay at Alba Hotel now.

Important information:

Please note that guests staying until 30 October 2018 enjoy below benefits:
- Complimentary welcome drink upon arrival
- Welcome in-room fruit platter, daily in-room tea and coffee, 2 bottles of mineral water and rice cakes
- Turn-down service
- Free room upgrade (subject to availability)
- 10% discount on Hue City Tour, car/bike rental, laundry service
- 20% discount for massage and spa services (reservation is required at least 2 hours in advance). Details of services are:
1. Spa bath, 60-minute body massage and 01 hot cinnamon tea; OR
2. Spa bath, 60-minute foot massage and 01 hot cinnamon tea; OR
3. Spa bath, 60-minute facial massage and 01 hot cinnamon tea.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUI

Location

Guest Reviews

9.2
Based on 409 reviews
Cleanliness: 8.95
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 9.45
T
thi Thu Hanh • family_with_children • vn
9
2026-07-23 • via Nuitee
Q
Quang • couple • vn
9
2026-07-22 • via Nuitee
X
XuanP83 • family_with_children • vn
9
2026-07-19 • via Nuitee
H
Huong • family_with_children • vn
7
2026-07-17 • via Nuitee
D
David • family_with_children • au
9
Comfortable clean spacious and quiet room. Lovely.
Pros:

Clean quiet comfortable

Cons:

A long walk to the centre. Just get a grab.

2026-07-16 • via Nuitee
S
Stephane • family_with_children • gb
8
Good for value for money. Helpful staff.
Pros:

The hotel isn’t in the most popular area, which meant it was a bit quieter. The staff were very friendly and helpful and assisted us with booking a taxi (including waiting time) to Thanh Tan Hot Springs (which is worth it for a bit of luxury relaxation) and arranging bicycle hire. The rooms were basic but clean. The breakfast was varied and tasty.

Cons:

The hotel felt a bit tired and you do need to walk/get a taxi to the more popular areas of town.

2026-07-13 • via Nuitee
G
Gregory • solo_traveller • fr
7
Good hotel for one night
Pros:

Staff always kind

Cons:

Noisy with the street with a lot of traffic
Room service not good

2026-07-12 • via Nuitee
C
Cassie Nhu Ngoc Diep • extended_group • gb
10
2026-07-08 • via Nuitee
N
Ngọc Minh. • couple • vn
9
2026-07-04 • via Nuitee
B
bùi việt • solo_traveller • vn
9
2026-07-03 • via Nuitee
H
HOANG MAI • family_with_children • vn
8
2026-07-02 • via Nuitee
A
Aggie • couple • au
10
Absolutely beautiful hotel
Pros:

The warm greeting from staff

Cons:

Not a thing

2026-07-02 • via Nuitee
D
Duy • family_with_children • vn
9
Very comfortable room and easy to get around
Pros:

Spacious room

Cons:

Limited services

2026-06-30 • via Nuitee
M
Maria Pilar • family_with_children • es
7
Pros:

amplitud y comodidad de la habitación. Desayuno correcto. El personal de recepción muy amable

Cons:

está en una zona algo deprimida

2026-06-28 • via Nuitee
N
Nicolas • solo_traveller • fr
9
2026-06-28 • via Nuitee
B
Bui • family_with_children • vn
7
2026-06-26 • via Nuitee
F
FABRICE • solo_traveller • fr
10
Pros:

Une superbe expérience ! Un hôtel qui vaut largement un 4 étoiles en France. Un personnel humain et attachant, une équipe soudée et attentive à votre confort. 10/10 dans tous les domaines. Bravo. Une mention spéciale au Spa de l'hôtel et à la qualité de travail de D. Nhi, si vous voulez des massages de grande qualité, allez y les yeux fermés. Merci à toute l'équipe !!

2026-06-26 • via Nuitee
C
Clea • solo_traveller • br
10
Pros:

Os funcionários são muito atenciosos, principalmente a Huyen providenciou tudo para nós, agendou tour, ajudou na compra da passagem de trem ,ela é nota 10

2026-06-25 • via Nuitee
T
Tran • solo_traveller • vn
8
Tuyệt vời
Pros:

Yên tĩnh

Cons:

Không

2026-06-24 • via Nuitee
A
Anna • couple • fr
10
2026-06-16 • via Nuitee