Alba Hotel

Hotels
9.2 (316 reviews)
12 Nguyen Van Cu Street , Hue , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Breakfast issues
Extra charges for amenities

Categories

Cleanliness
8.95
Clean, with some comments about breakfast items being unavailable.
Service
9.95
Staff was described as friendly, helpful, and caring, particularly during a case of illness.
Location
9.45
Hotel location is frequently noted as central and convenient.
Room Quality
9.45
Rooms are described as spacious and comfortable.
Amenities
8.45
Amenities score lower due to concerns about extra charges and missing items in the breakfast.
Value for Money
9.45
Good value for the price paid, but with some expectations not fully met.
Food and Beverage
8.45
Breakfast received mixed feedback with some positive notes but also criticism.
Overall Experience
9.45
Overall experience positively received despite some minor flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:25

Property Description

Convenient Location
Alba Hotel, just a 15-minute walk from the Royal Palace, offers easy access to Hue City's attractions. With proximity to the train station and airport, exploring the city is a breeze.

Comfortable Accommodation
Relax in air-conditioned rooms with private bathrooms and enjoy in-room amenities like a minibar and tea/coffee maker. The hotel ensures a comfortable stay with complimentary bottled water and convenient facilities.

Dining and Services
Indulge in a variety of Asian and Western dishes at Windy Restaurant, and unwind at the Hue Street Bar. From tour arrangements to laundry services, the hotel's offerings cater to all your needs.

Ready to experience Hue in comfort and style? Book your stay at Alba Hotel now.

Important information:

Please note that guests staying until 30 October 2018 enjoy below benefits:
- Complimentary welcome drink upon arrival
- Welcome in-room fruit platter, daily in-room tea and coffee, 2 bottles of mineral water and rice cakes
- Turn-down service
- Free room upgrade (subject to availability)
- 10% discount on Hue City Tour, car/bike rental, laundry service
- 20% discount for massage and spa services (reservation is required at least 2 hours in advance). Details of services are:
1. Spa bath, 60-minute body massage and 01 hot cinnamon tea; OR
2. Spa bath, 60-minute foot massage and 01 hot cinnamon tea; OR
3. Spa bath, 60-minute facial massage and 01 hot cinnamon tea.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for VND 250,000 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 160,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for VND 500,000 per person per night when using an existing bed.
    People no matter the age stay for VND 400,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 316 reviews
Cleanliness: 8.95
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 9.45
G
Gabriele Franziska • solo_traveller • de
10
Wundervoller Auenthalt, exzellentes Personal
Pros:

Sehr freundliches und hilfsbereites Personal, Zimmer top. Würde jederzeit wieder dort ansteigen, Perfum River fußläufig erreichbar

Cons:

es gibt nichts zu beanstanden

2026-04-10 • via Nuitee
C
Coralie • couple • fr
9
Très agréable
Pros:

Personnel agréable, aidant et serviable !
Confortable, propre
Très bon petit déjeuner
Service en chambre

Cons:

Un petit peu excentré

2026-04-07 • via Nuitee
I
Isabella • couple • gb
9
Pros:

Huge room, very clean and comfortable

Cons:

Breakfast could be a bit better

2026-04-05 • via Nuitee
D
Diane • couple • ca
10
Such a quiet, comfortable to stay near the university and very walkable
Pros:

The staff were excellent

Cons:

Everything was good

2026-04-05 • via Nuitee
R
Rob • family_with_children • nl
9
Pros:

Comfortable bed

Cons:

It was clueless which switch switched which light bulb. Continously trying al possibilities to get the lights out

2026-04-03 • via Nuitee
C
Camila • family_with_children • es
10
Pros:

La cama era cómoda y grande.

Cons:

Todo ok

2026-03-31 • via Nuitee
A
alberto gaetano • extended_group • it
10
2026-03-30 • via Nuitee
D
Danielle • couple • au
10
Good hotel, very central
Pros:

Huyen, the lady at the front desk is just the best. Anywhere you want to go, anything you want to do, she’s your person. Her local knowledge and helpful friendly personality is a win.

2026-03-28 • via Nuitee
D
drouard bruno • family_with_children • fr
9
2026-03-28 • via Nuitee
B
Balazs • family_with_children • hu
10
2026-03-20 • via Nuitee
N
Nelson-Robins • family_with_children • gb
8
Pros:

Large room good shower lovely helpful staff

Cons:

All good

2026-03-20 • via Nuitee
R
Roberto • couple • es
9
Pros:

El desayuno es fantástico. Sólo por eso ya merecería la pena, pero es que la gente del hotel te ayuda en todo momento, facilitándote la estancia

2026-03-17 • via Nuitee
A
Artida • solo_traveller • fr
9
Très joli petit hôtel à 15’ à pied de la citadelle, à proximité immédiate d’un petit marché local et de restaurants. Pet
Pros:

Propreté localisation personnel et petit déjeuner

Cons:

Ruelle bruyante dès 5h du matin

2026-03-16 • via Nuitee
G
Garrote Gómez • family_with_children • es
10
Pros:

La amabilidad de las chicas de recepción, muy amables y simpáticas.
Desayuno muy bueno.
Situación perfecta, cerca de todo, pero en zona tranquila

2026-03-14 • via Nuitee
B
Beatrix • couple • de
9
Great stay
Pros:

Very tidy and really good room

Cons:

It's loud outside, if the room is at the street

2026-03-14 • via Nuitee
K
Kamil • family_with_children • pl
10
Pros:

Naprawdę fajny nowoczesny hotel jak na warunki w Wietnamie, cena 80 PLN za dobę więc naprawdę świetny stosunek jakości do ceny, czyste pokoje, sporo restauracji i kawiarni w pobliżu. Zdecydowanie polecam

2026-03-11 • via Nuitee
N
Nachman • solo_traveller • il
4
2026-03-11 • via Nuitee
M
Miguel • extended_group • es
8
2026-03-11 • via Nuitee
T
Teresa • family_with_children • us
9
Pros:

We only stayed one night. We had incredible service from one staff member in particular, named Thanh Phan. He truly helped us with everything. Extremely professional and hi English was very good!

Cons:

Nothing. It was nice

2026-03-11 • via Nuitee
J
joelle • couple • fr
10
Je recommande
Pros:

Tout. Super petit déjeuner. Personnel à l’écoute et serviable.

Cons:

Rien

2026-03-08 • via Nuitee