Hotel Valaisia Crans Montana, a Faern Collection Resort

Hotels
8.5 (1371 reviews)
Route de Vermala 10-12 , Crans-Montana , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Nice amenities
Spacious rooms
Cons:
Cleanliness issues
Service could improve

Categories

Cleanliness
7.83
Several reviews mention issues with hygiene, including dirty cups and glasses.
Service
8.3
Generally good service mentioned, but some comments about staff indifference.
Location
9.34
Great location highlighted in multiple reviews.
Room Quality
7.79
Rooms mentioned as spacious, but some issues with noise and small bathrooms.
Amenities
8.82
Good amenities including spa and wellness facilities.
Value for Money
8.78
Competitive pricing mentioned in several reviews.
Food and Beverage
8.33
Quality of food generally good, but some comments on breakfast service and variety.
Overall Experience
8.8
Positive overall sentiment, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:36

Property Description

Stunning Alpine Views

Wellness Area Access

Heated Garden Pool

Experience breathtaking views of the Valais Alps from the south-facing rooms at Faern Crans-Montana Valaisia. Indulge in relaxation with free access to the wellness area and unwind in the heated garden pool during the summer months. With convenient access to the Grand Signal-Bella Lui cable car and just 5 minutes from the center of Crans-Montana, this is the perfect destination for your next getaway. Book now to create unforgettable memories in the heart of the Swiss Alps.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for CHF 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 1371 reviews
Cleanliness: 7.83
Service: 8.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
M
martinsfas • Family • Maia, Porto District, Northern Portugal
10
Perfect hotel to hit the slopes in Crans-Montana
Pros:

Great place to stay for an excellent ski trip. Very friendly and all the staff making you feel at home, easy access to the pistes and very comfortable hotel. A nice spa full of life where everyone can have a good time.

2026-02-18 • via Tripadvisor
C
C2389JKsarahp • Family
10
Great 4 days in Montana
Pros:

Beautiful hotel in a perfect location in Montana. Evening meals could have been more varied however there was always plenty of delicious food on offer.
Rooms were warm and clean with stunning views. And the spa was great at the end of the day.

2026-02-16 • via Tripadvisor
M
Markus • family_with_children • ch
9
Wir kommen wieder.
Pros:

Sehr gute Lage für Skifahrer und mit der Verbindung nach Montana via Rolltreppe.
Personal sehr freundlich und hilfsbereit.
Gutes Frühstückbuffet mit genügend Platz im Esssaal. Skiraum und Skischuhraum gut organisiert. Wellnessbereich mit Schwimmbad, Sauna und Dampfbad sehr angenehm.
Tolle Aussicht vor allem aus den oberen Stockwerken.

Cons:

Fitnessraum eher lieblos.

2026-02-14 • via Nuitee
A
Andrea • solo_traveller • ch
10
Bellissimo andateci
Pros:

La spa fantastica anche le camere incluso ristorante per la mezza pensione con la colazione tutto top

Cons:

L’unica nota dolente è stata la cameriera del bar una ragazza bionda che é stata scortese con la sua collega e con noi. La sua collega con i capelli ricci é stata tanto educata da dirci che il bar stava chiudendo perché era tarda sera. Ma per un qualcosa di veloce poteva farcelo e ci potevamo accomodare nella Hall del hotel, la sua collega con un aria molto infastidita siamo chiusi siamo chiusi, la sua collega é stata molto cordiale se ne occupata lei di noi. Infatti é stata molto gentile, facciamo anche noi questo lavoro sappiamo benissimo le regole, due minuti non ti cambiano la vita .. per il resto niente da dire tutto top grazie ancora per il bellissimo soggiorno

2026-02-12 • via Nuitee
J
Juliesarahcapaldi • Family • Los Angeles, California
8
Perfect short ski break
Pros:

Lovely fresh hotel with fantastic spa facilities. Very short walk to the arnouva lift. Stayed as a family in two rooms with Mountain View. Worth it for the balcony and stunning views. We would go back. Only disappointment was lack of variety at breakfast and limited dining choices in the evening buffet.
Staff were all wonderful.

2026-02-09 • via Tripadvisor
K
Katarzyna • solo_traveller • ch
8
A very nicely decorated, comfortable hotel near to a cable car
Pros:

-The room was fabulous
-Kettle in the room
-The bed and bedding super comfortable
-Good pressure in the shower (hand held shower head)
-Large balcony withs view and sun loungers
-Sauna was good

Cons:

-No fridge in the room (but as it was winter I left my stuff on the balcony)
-The pool area is very small and noisy with kids
-Dinner included in the price was absolutely terrible (ate only the buffet stuff as the main was not edible)

2026-02-08 • via Nuitee
L
Leandro • solo_traveller • ch
9
Super, werde wieder kommen
Pros:

Die Freundlichkeit des Personal und die sehr gepflegte und Sauberkeit im ganzen Hotel

2026-02-08 • via Nuitee
L
lc130 • Family • Iwakuni, Yamaguchi Prefecture, Chugoku
10
Very nice Hotel in a great location
Pros:

Such a nice and clean Hotel. Very friendly staff! Did everything to make us feel comfortable. Our room was big with a beautiful view! Highly recommended!

2026-02-04 • via Tripadvisor
T
Travel05934446097 • Solo travel
10
Recommended
Pros:

The hotel is in a great location, steps from the lift and walkable from the Fenicular from Sierre. The spa was fantastic, with a dry and wet sauna, and warm pool. On top of that, the staff were very accommodating.

2026-02-02 • via Tripadvisor
K
K5814SAgrahamr • Couples
10
Comfortable, relaxed ski vacation.
Pros:

We had a wonderful stay at Hotel Valaisia Crans-Montana. Location is excellent as it is both close to the restaurants and bars of Montana but also a 5 minute walk to the Gondola.
The rooms are a good size and ours had a balcony overlooking the village. Beds and pillows were very comfortable. The shower was excellent. The staff could not have been more helpful and cheerful. Highly recommended.

2026-02-02 • via Tripadvisor
R
Rochat • couple • ch
9
2026-01-30 • via Nuitee
A
Ahmet • couple • tr
9
2026-01-30 • via Nuitee
J
Jocelyne • family_with_children • ch
10
2026-01-29 • via Nuitee
J
Jennifer • extended_group • ch
10
excellent
Pros:

le spa, le bar, les chambres

Cons:

rien

2026-01-29 • via Nuitee
M
Mohammed • couple • ae
10
فندق نظيف بإطلالة جميلة وموظفين ودودين، لكن لا توجد خدمة للمساعدة في حمل الشنط
Pros:

إقامة جميلة، الموظفون ودودون ومتعاونون، الإطلالة رائعة، والمكان نظيف ومرتب. أنصح بالإقامة فيه.

Cons:

الملاحظة الوحيدة أنه لا يوجد من يساعد في حمل الشنط

2026-01-28 • via Nuitee
T
Tabitha • couple • ch
10
2026-01-28 • via Nuitee
E
Emma • couple • fr
8
très bien
Pros:

Tout, les chambres étaient jolies, le petit déjeuner était bien

Cons:

Le spa était bondé, trop de gens, des enfants qui crient et des gens qui parlent fort dans le sauna et le hammam, il faudrait peut-être limiter l’accès aux clients de l’hôtel uniquement, ou faire un système de réservation car cela n’était pas relaxant après une journée de ski

2026-01-26 • via Nuitee
P
Pipberry • Friends getaway
10
Can’t rate this hotel highly enough.
Pros:

Comfortable well equipped modern bedrooms, great bar, great spa facilities, excellent restaurant, super welcoming and friendly staff, excellent value for money, nothing more to be said! We will definitely return although understand there may be a refit planned for the summer months?

2026-01-25 • via Tripadvisor
N
Nadia • solo_traveller • ad
8
Muy recomendable
Pros:

Lugar muy agradable con unas vistas impresionantes.
El desayuno estaba increíble, muy rico todo.
Los recepcionistas del hotel son muy amables y profesionales.
La habitación muy cómoda con cama grande, a pesar de ser una habitación pequeñita.
El spa me encantó también.
En resumen, muy recomendable.

2026-01-25 • via Nuitee
S
Shehab • solo_traveller • ae
10
2026-01-23 • via Nuitee