Best Western Hotel Mainz

Hotels
•
Best Western
8 (2104 reviews)
Wallstrasse 56 , Mainz , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Packed lunches
Allergy-free room
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Room quality can improve
Some amenities require upgrades

Categories

Cleanliness
7.46
Some reviews noted cleanliness issues, especially with sheets and overall room condition.
Service
8.93
Multiple reviews highlighted the friendliness and attentiveness of the staff.
Location
8.47
Guests appreciated the convenient location near main attractions.
Room Quality
7.42
Room size and basic amenities were generally acceptable, but some found the quality lacking.
Amenities
7.95
Facilities like the gym and breakfast were generally well-received.
Value for Money
7.91
Most guests felt that the hotel offered good value for the price.
Food and Beverage
7.96
Breakfast received praise, although some mentioned it could be improved.
Overall Experience
7.93
Overall, guests expressed a solid experience with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 05:16

Property Description

Luxurious Accommodation
Experience the charm of central Mainz at the Best Western Hotel Mainz. Tastefully furnished rooms and suites provide the perfect retreat after a day of exploring the historic city.

Exceptional Dining
Indulge in delicious Italian cuisine at Da Arnaldo Restaurant. Whether it's lunch or dinner, savor every bite of the exquisite dishes served.

Fitness and Relaxation
Stay active at the 24-hour gym or unwind at the Taubertsbergbad with its swimming pools and spa facilities. And during the summer, bask in the sun while enjoying a meal on one of the hotel's two terraces.

Ready to elevate your stay in Mainz? Book now at the Best Western Hotel Mainz and enjoy a perfect blend of comfort and convenience.

Important information:

Parking is available for EUR 2 per hour and EUR 12 per day.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2104 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
N
Nunzio • family_with_children • it
3
To uncomfortable for me.
Pros:

The staff was friendly. The room was clean.

Cons:

The air conditioner was incredibly loud even when set to silent mode, i had to turn it off. The mattress was hard, maybe because i am a lightweight person, the cushions were the worst cushions i have ever seen, once flattened they stay flat and the cushions offered no support, even if both cushions were used at the same time. The bed was so uncomfortable for me that i chose to leave the previous afternoon instead of spending the last night there.

2026-03-19 • via Nuitee
F
Frank • couple • de
8
2026-03-15 • via Nuitee
B
Barbara • family_with_children • de
9
Pros:

Die Rezeptionistin war sehr freundlich. Sie hat meine Wünsche sofort möglich gemacht. Ich war rundum zufrieden.

2026-03-15 • via Nuitee
D
Denis • family_with_children • de
9
2026-03-15 • via Nuitee
E
Ester Sara • couple • de
10
2026-03-13 • via Nuitee
M
Malaika • solo_traveller • at
8
2026-03-11 • via Nuitee
S
Sinem Banu • extended_group • tr
7
Pros:

Otel genel anlamı ile düzenli ve yeterliydi. Kahvaltısı çok güzeldi. Odamda çay, kahve, temiz bardaklar bulunması iyiydi. Kıyafet dolabı güzel ve yeterliydi. Duvarlarda askı olması çok kullanışlıydı. Isınması çok iyiydi.

Cons:

Odamda telefon yoktu, ihtiyaç halinde resepsiyona inmem gerekti. Benim odamda buzdolabı yoktu, arkadaşımın odasında varmış. Havlu çok azdı, kat görevlilerinin çalıştığı saatte otelde olmadığım için ekstra isteyemedim. Odaya ilk girdiğimde küvette bir iki tane saç vardı, kendim temizledim.

2026-03-10 • via Nuitee
J
Jaromír • extended_group • cz
10
Pros:

Velmi hezký pokoj, dostatek parkovacích míst, velmi příjemný personál a skvělá restaurace.

2026-03-10 • via Nuitee
G
Gerhard • solo_traveller • de
7
2026-03-10 • via Nuitee
E
Eberhard • couple • nl
8
2026-03-08 • via Nuitee
A
Alberto • family_with_children • it
9
2026-03-08 • via Nuitee
Y
Yiğitcan Sümbelli • family_with_children • nl
8
2026-03-06 • via Nuitee
V
Verena • couple • de
8
2026-03-05 • via Nuitee
M
Martin • couple • de
6
Pros:

Gute Betten und saubere Zimmer

2026-03-01 • via Nuitee
P
Philipp • couple • de
10
2026-02-28 • via Nuitee
H
Hakan • solo_traveller • de
9
Pros:

Alles

Cons:

Nichts zum aussetzen

2026-02-27 • via Nuitee
D
Dieter • solo_traveller • be
7
2026-02-27 • via Nuitee
M
Mario • couple • de
8
Pros:

Sehr nettes Personal.Das Frühstück war viel besser als Bekannte Best Western .Parken war mit unserem sehr grossen Transporter auf dem Busparkplatz kein Problem .

2026-02-25 • via Nuitee
I
ILEANA • family_with_children • it
9
2026-02-24 • via Nuitee
S
Sabine • family_with_children • de
9
2026-02-24 • via Nuitee