Renion Zyliha Hotel

Hotels
8.4 (1454 reviews)
Baytursynova Street 104 , Almaty , kz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Good breakfast
Cons:
Old furniture
Limited English
Issues with room keys

Categories

Cleanliness
7.68
Mixed reviews; some rooms were reported as clean, but others mentioned old and unclean aspects.
Service
9.15
Generally positive feedback about the staff being polite and helpful.
Location
9.19
Convenient location close to transport and amenities, appreciated by many reviewers.
Room Quality
7.64
Mixed feelings; spacious rooms were noted, but concerns about old furniture and noise were present.
Amenities
8.17
Some amenities were appreciated, although the lack of restaurant service after midnight was a drawback.
Value for Money
8.63
Most felt it was good value considering the price and location.
Food and Beverage
8.18
Breakfast received positive mentions, but some felt selection was limited.
Overall Experience
8.55
Overall, reviewers had a good experience but noted a few significant flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:41

Property Description

Central Location in Almaty

Comfortable Rooms with Modern Amenities

Scenic Views and Nearby Attractions

Book your stay at Renion Zyliha now for a convenient and enjoyable experience in Almaty!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for KZT 3,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1454 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.55
B
Baktiyar • solo_traveller • kz
1
Pros:

Ужасно. Двери ушатанные. Запах воняет. Кровать просевшая. Холодно.

2026-05-14 • via Nuitee
A
An • solo_traveller • sg
10
Pros:

I sincerely appreciate the hotel staff for their support during my injury. They helped coordinate assistance when the ambulance arrived and supported me in returning safely to the hotel. The host was very kind and helpful throughout my stay. Thank you for your care during a difficult situation.

2026-05-12 • via Nuitee
A
ADRIANA • solo_traveller • ar
8
Pros:

Ubicación comoda, habitación muy espaciosa, ambiente tranquilo y sin ruido

Cons:

Nada en particular

2026-05-12 • via Nuitee
C
cherishia • solo_traveller • in
9
Clean, comfortable hotel
Pros:

The suite was very big and comfortable. Very clean room and hotel. Soap shampoo,toothpaste toothbrush were provided. Daily 2 bottles of water was provided. Breakfast had good options for vegetarians. Location was very good because we booked a few tours and the pick up n drop off point was just outside the hotel. Good value

2026-05-11 • via Nuitee
D
Denis • solo_traveller • au
7
Nice place, room was very big! Had a fridge too. I thought the staff were a little unfriendly at first, but I asked for
Pros:

Close to everything, the breakfast was great!

Cons:

Was a bit noisy with traffic. The pickup point for tours was right nearby. Handy if you’re doing a tour. But noisy, if you’re not..

2026-05-11 • via Nuitee
B
Baurzhan • solo_traveller • kz
8
В диспенсере надо менять бутыли.
Pros:

Удобное расположение. Рядом есть где перекусить. Магазины и метро.

Cons:

Здание старое двухэтажное без лифта

2026-05-08 • via Nuitee
N
Naoto • solo_traveller • jp
10
2026-05-06 • via Nuitee
L
Lee • family_with_children • gb
9
Pros:

We arrived very late and they were up and ready to meet us. Rooms were comfortable and clean. Water, tea and coffee in room. Paid by card.

Cons:

Breakfast was a bit limited by 9am even though it's supposed to be till 10am.

2026-05-05 • via Nuitee
V
Vali • couple • az
9
Pleasant
Pros:

Location.

Cons:

Sometimes restaurant’s staff were less welcoming.

2026-05-03 • via Nuitee
C
Cédric • solo_traveller • nl
10
2026-05-02 • via Nuitee
Алла • couple • kz
8
Pros:

Местоположение, завтрак, тишина

Cons:

Не хватило чистоты в номере

2026-05-01 • via Nuitee
Нурбек • solo_traveller • kz
10
2026-04-29 • via Nuitee
Джуматова • solo_traveller • kg
10
2026-04-29 • via Nuitee
C
Catherine • solo_traveller • fr
10
Parfait pour explorer la ville !
Pros:

Très bien situé à proximité du métro, des bus et du centre moderne et musées.
Là chambre était au calme côté jardin et des box étaient préparées lorsque je partais tôt en excursion.
Le petit déjeuner était varié et copieux.

Cons:

Rien

2026-04-27 • via Nuitee
Константин • solo_traveller • kz
8
2026-04-25 • via Nuitee
D
Darya • solo_traveller • kz
7
Pros:

Расположение хорошее, рядом остановки общественного транспорта и метро.
Довольно неплохой выбор завтрака, кофе только 3в1, если хотите свежесвареный, то нужно дополнительно оплатить. Кровать и подушка относительно удобные.
Остановиться на пару ночей нормально, но дольше я бы не осталась.

Cons:

Немного шумно, с открытым окном не поспишь, слышно шум с дороги.
Одно полотенце для ног было с пятном.
Ковровое покрытие не свежее, так же как обои и мебель, видимо отелю много лет.

2026-04-25 • via Nuitee
F
FRANS • couple • id
9
Pros:

the hotel close to baikonus metro station exit 1, so, easier to go everywhere

2026-04-24 • via Nuitee
K
Kort_Kishno • solo_traveller • hu
8
Очень хорошее расположение и соотношение цены и качества.
Pros:

- очень хорошее расположение, удобный общественный транспорт,
- большая комната,
- кондиционер,
- приветливый персонал.

Cons:

- в комнате нет приятного запаха, вероятно, раньше (регулярно) там курили,
ванная комната немного маленькая,
не помешал бы небольшой ремонт.

2026-04-21 • via Nuitee
P
ping • couple • cn
10
2026-04-20 • via Nuitee
Жаухаз • solo_traveller • kz
8
Pros:

Чистенько, расположение хорошее, вкусный завтрак, но нет своей парковки

2026-04-20 • via Nuitee