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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Allergy-free room
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Kid meals
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Cooking class
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Tennis lessons on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Charcoal grill
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Property Description
Historic 13th-Century Fortress
Exquisite Dining Experience
The restaurant at Castello Visconteo offers a unique setting with high vaulted ceilings and original frescoes, serving a delightful array of Italian and local specialties.
Charming Rooms with Rich History
Each air-conditioned room at Castello Visconteo features elegant parquet floors and offers free WiFi. The historic ambiance is enhanced by frescoes from the Giotto school of painting, making your stay a truly memorable experience.
Experience the allure of the past and indulge in modern comforts at Castello Visconteo. Book now to immerse yourself in the rich history of this magnificent fortress.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
magical place, great service
n/a
everything
It was very nice!
I was really looking forward to being able to stay in this absolutely gorgeous old Castle Fortress that has such a rich history of decadence, battles and once housed the likes of Leonardo da Vinci! We drove from Turin and arrived in the early afternoon at 3pm as on the booking site it stated that we could check-in at that time but when we arrived we were told that we could not check-in until 4pm. I showed the girl working at the reception desk that the listing stated we could check in earlier but she said that there was no-one to check us in as she could not make the pass key for us. This was our first red flag that there might be some problems here. After talking with her for about 20 minutes, she agreed to give us a pass-card key that would het us into our room. We had chosen one of the Suites and lugged our bags up the elevator and across some very long, beautifully appointed hallways and lounges until we found our room.
Our room was absolutely gorgeous - a two-floor space with the bedroom and closets up on the second floor and a huge seating and dining area on the main floor. The bathroom was also very spacious with a long tub, a separate shower and a toilet and bidet. The windows were very tall and had a nice view of the surrounding area and part of the nearby river.
Breakfast is served on the main floor in a beautiful little room and had a wide selection of tasty food and treats.
Lots of parking - beautiful facilities and the grounds are immaculate - I walked across the bridge and over the river to look at this fabulous fortress from the other side and it is breathtaking.
We tried to check-in at 3pm because the booking site stated we could at that time but when we arrived we were told that we could not check-in until 4pm. After 20 minutes we were finally given a pass key but when we returned from eating at a nearby restaurant on our first night we couldn't get back into the Castello because our pass key was not working anymore. Someone had to come get us and eventually printed off a new card for us saying that we never should have received the other one in the first place. We were awoken by dogs barking outside in at 6am in the morning and they kept going until after we had returned from breakfast. We went to Milan for the day and when we returned for a rest - the dogs were still barking outside. We tried to have a bath but there was no hot water - I called the reception desk and was told that it would be fixed in 30 minutes. It was not. I called again an hour later and was told that it had been fixed already. It was not. They then offered to move us to another room but we were exhausted from walking through Milan all day and just wanted to relax - the very idea of having to pack up everything and move to another room was out of the question. I asked the receptionist to please have the manager call us - nobody ever did.
The next morning we were woken up at 6am by barking dogs again. After breakfast I complained about the noise and was told that there was nothing they could do about it as the dogs were not on their property. I once again asked that a manager please contact us - but nobody ever did.
The following morning we were woken up by the dogs and then by a man outside with a leaf-blower that went on for at least an hour. It was so loud that it felt like it was right in the room with us. I actually recorded the noise on my cellphone and when we checked out - I played it for the receptionist and asked her why a manager had never called me back like I had asked for - twice. She apologized and said that everyone was too busy.
the hotel is the real castle! Amazing.
Restaurant MESO is must to visit.
everything
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