Hotel Plaza

Hotels
8.5 (1600 reviews)
José Nogueira 1116 , Punta Arenas , cl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
No elevator
Limited breakfast variety
Noise from surroundings

Categories

Cleanliness
8.14
Rooms are clean and spacious, but some reviews mentioned maintenance issues.
Service
9.11
Staff were consistently described as friendly and helpful.
Location
9.15
Excellent location near the center, making it easy to explore the area.
Room Quality
8.6
Rooms are spacious and comfortable, though some issues were noted.
Amenities
7.63
Limited amenities due to the hotel’s historic nature, but breakfast was satisfactory.
Value for Money
8.59
Overall value is good considering the location and service.
Food and Beverage
8.14
Breakfast is decent but lacks variety.
Overall Experience
8.61
A charming hotel experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:14

Property Description

Stylish Heritage Building in the Heart of Punta Arena

Luxurious Rooms with City Views
Indulge in the comfort of fully carpeted rooms at Plaza Hotel with stunning city views through floor-to-ceiling windows. Each room is equipped with heating and TV sets for a cozy stay.

Delicious American Breakfast and Convenient Tour Services
Start your day with a delicious American breakfast served daily at the hotel. Need help planning your adventures? The tour desk can assist you in booking exciting excursions.

Prime Location and Easy Access
Conveniently located in the city centre, Hotel Plaza offers easy access to key attractions. Although the hotel and rooms are accessible by stairs only, the Carlos Ibanez Del Campo Airport is just a 20-minute drive away.

Experience luxury and convenience at Hotel Plaza - book your stay now!

Important information:

The hotel's front desk and all its rooms are accessible by stairs only.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

All carpeted floors in the bedrooms have been changed to wood or laminate flooring.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUQ

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1600 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
R
roberto • family_with_children • ar
8
2026-02-28 • via Nuitee
J
Jasmin • couple • de
8
2026-02-28 • via Nuitee
R
Rodrigo • family_with_children • cl
9
Hotel Plaza
Pros:

La ubicación y la cordialidad del personal.

Cons:

El drenaje de la ducha estaba tapada, no me gustó. Necesita mantenimiento, es muy incómodo.

2026-02-27 • via Nuitee
M
MILENKA • extended_group • cl
5
Hotel antiguo que necesita mejorar .
Pros:

La ubicación es lo mejor de este hotel .

Cons:

Las habitaciones son muy estrechas, lo que hace muy difícil abrir el equipaje.
El baño tenía malo el dispensador de jabón y el control remoto del televisor no estaba,por lo que me enviaron uno universal, que tampoco funcionó .
El desayuno muy simple, sin fruta, sin yogurt, sin jugo .

2026-02-27 • via Nuitee
I
Igal • family_with_children • il
6
2026-02-27 • via Nuitee
N
Natalia • family_with_children • cl
9
Muy bueno
Pros:

La ubicación y el edificio que era muy lindo

Cons:

Nada

2026-02-26 • via Nuitee
T
Taoh • family_with_children • us
6
Pros:

It was a cool old building.

Cons:

Very loud area of the city and because it was an old building it was not noise proof at all. Felt a bit outdated and slightly less clean because of the age.

2026-02-25 • via Nuitee
S
Stephan • couple • de
8
Very special historical place, super nice staff, great location.
Pros:

Location, historical style

Cons:

Little noisy

2026-02-25 • via Nuitee
R
Rodrigo • family_with_children • cl
8
Un gran e historico Hotel
Pros:

Excelente ubicacion. Buena relacion precio calidad

Cons:

El baño ciego deben mejorar la ventilacion

2026-02-25 • via Nuitee
N
NORA • extended_group • cl
10
2026-02-23 • via Nuitee
C
Carlos • family_with_children • cl
8
Buen dormir.
Pros:

La ubicación y comodidad de la habitación

Cons:

Entiendo que el lugar es antiguo, sólo se accede por escaleras. Falta un ascensor.

2026-02-23 • via Nuitee
R
Rodrigo • family_with_children • cl
8
Linda y buena estadia en un Hotel Historico
Pros:

El personal, la ubicacion y relacion precio calidad...
Excelente...

Cons:

Debieran lograr mejorar los baños

2026-02-22 • via Nuitee
S
Sophie • couple • br
9
Pros:

Its history and photos. Friendly staff.

2026-02-22 • via Nuitee
M
Maksim • solo_traveller • ru
8
2026-02-14 • via Nuitee
K
Kristian • couple • de
8
2026-02-14 • via Nuitee
R
Rankine • couple • gb
10
Central location , spacious rooms
Pros:

Spacious room , comfortable beds , very helpful staff

Cons:

Bathroom very hot

2026-02-14 • via Nuitee
S
Sandra Maria • solo_traveller • cl
8
Un buen lugar en el centro de Punta Arenas
Pros:

Está en una muy buena ubicación, es limpio, tiene buen baño y ducha recién refaccionada.

Cons:

El café me decepcionó, pero es un detalle fácil de arreglar

2026-02-13 • via Nuitee
S
Sarah • solo_traveller • gb
6
Pros:

Decor had a faded charm and rooms were comfortable.

Cons:

My room was very noisy. WiFi service was erratic and very slow

2026-02-11 • via Nuitee
T
Teresa • family_with_children • us
8
Pros:

The location was great, near the Plaza de Armas. There were lots of restaurants nearby and it was close to the waterfront. The room was spacious and the bed was very comfortable.

Cons:

The toilet didn't flush but my husband did a quick fix. We had to leave very early so didn't get to have any breakfast.

2026-02-11 • via Nuitee
D
Dmitriy • family_with_children • ru
9
2026-02-11 • via Nuitee