Hotel Plaza

Hotels
8.5 (1797 reviews)
José Nogueira 1116 , Punta Arenas , CL
+56 9 7569 8318

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
No elevator
Limited breakfast variety
Noise from surroundings

Categories

Cleanliness
8.14
Rooms are clean and spacious, but some reviews mentioned maintenance issues.
Service
9.11
Staff were consistently described as friendly and helpful.
Location
9.15
Excellent location near the center, making it easy to explore the area.
Room Quality
8.6
Rooms are spacious and comfortable, though some issues were noted.
Amenities
7.63
Limited amenities due to the hotel’s historic nature, but breakfast was satisfactory.
Value for Money
8.59
Overall value is good considering the location and service.
Food and Beverage
8.14
Breakfast is decent but lacks variety.
Overall Experience
8.61
A charming hotel experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:14

Property Description

Stylish Heritage Building in the Heart of Punta Arena

Luxurious Rooms with City Views
Indulge in the comfort of fully carpeted rooms at Plaza Hotel with stunning city views through floor-to-ceiling windows. Each room is equipped with heating and TV sets for a cozy stay.

Delicious American Breakfast and Convenient Tour Services
Start your day with a delicious American breakfast served daily at the hotel. Need help planning your adventures? The tour desk can assist you in booking exciting excursions.

Prime Location and Easy Access
Conveniently located in the city centre, Hotel Plaza offers easy access to key attractions. Although the hotel and rooms are accessible by stairs only, the Carlos Ibanez Del Campo Airport is just a 20-minute drive away.

Experience luxury and convenience at Hotel Plaza - book your stay now!

Important information:

The hotel's front desk and all its rooms are accessible by stairs only.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

All carpeted floors in the bedrooms have been changed to wood or laminate flooring.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUQ

Location

Guest Reviews

8.5
Based on 1797 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
A
Anita • couple • cl
6
Bien ubicado pero demasido básico.
Pros:

Central

Cons:

Un poco fea toda la decoración y ambientes. Muy poco acogedor.

2026-11-07 • via Nuitee
J
Juan • solo_traveller • cl
6
2026-11-07 • via Nuitee
J
JJaspreet • family_with_children • gb
10
Pros:

The girl solving breakfast needs special applaud as she was so cooperative and kind. I am celiac and this lady understood unprovided me gluten free breakfast - I feel she even arranged some fresh products ! That was touching !
Good location.

Cons:

Smelly room . I understand the property but still some airing and cleaning could be done

2026-11-06 • via Nuitee
N
Nicoletta • family_with_children • gb
7
Pros:

Location

Cons:

No breakfast boxes available. Only asking for basic juice and sandwich. Considering that all the tours start early, it was disappointing. Also limited English spoken.

2026-11-05 • via Nuitee
A
Ana Paula • extended_group • br
10
Pros:

Tudo maravilhoso, a localização é maravilhosa, bem no centro e perto dos melhores restaurantes e cafés da região, fácil acesso a todos os locais da cidade. Café da manhã gostoso e com bastante opção, as camas e os quartos muito confortáveis e tudo muito limpo e organizado. Serviço de quarto excelente e os funcionários muito atenciosos e receptivos.

2026-11-04 • via Nuitee
M
MORA FLORES • solo_traveller • cr
5
2026-11-04 • via Nuitee
R
Roberto • extended_group • cl
8
Pros:

desayuno menos que lo esperado

2026-11-03 • via Nuitee
M
maria soledad • solo_traveller • cl
10
Agradable, lindo y bien atendido
Pros:

Es un lindo hotel, tranquilo, clásico, con estupendas camas, sabanas y desayuno. La atencion fue muy amable y el lugar del frente es una plaza preciosa.

Cons:

El desayuno pudo haber sido con frutas, pero era bien bueno igual. Todo bien.

2026-11-03 • via Nuitee
I
ISABELLE • family_with_children • fr
6
Bel hotel ancien mais à rénover totalement
Pros:

La localisation
La gentillesse du personnel

Cons:

Bruit
Problème de chauffage (trop chaud)
Une rénovation complète s impose

2026-11-02 • via Nuitee
G
giuseppina • couple • it
5
Non ci tornerei
Pros:

Solo la posizione. Centralissima

Cons:

Albergo vecchio, trasandato, il pavimento in legno molto rumoroso ogni volta che si muove un passo qui si se ci si alza di notte si disturbano i vicini na anche fui dorme un stanza con te, colazione senza lode e senza infamia, piastrelle scheggiare, pareti scrostate non c'è un appendini nel bagno per riporre un asciugamano insomma uno sfacelo

2026-11-02 • via Nuitee
C
Carolina • couple • pt
8
Pros:

O hotel é num edifício antigo muito bonito e com muito charme. Está localizado mesmo no centro e pode-se fazer tudo a pé. A sala do pequeno almoço é muito bonita e o pequeno almoço muito bom.

Cons:

Apesar de nao ter sido tema, o hotel não tem elevadores pelo que temos que subir as escadas com as malas. Mas pedindo, os funcionários ajudam sempre.

2026-11-01 • via Nuitee
D
dolores • family_with_children • ar
9
2026-10-31 • via Nuitee
R
Rivero • family_with_children • cl
6
Le falta harto en el confort para el precio.
Pros:

Ubicación

Cons:

Desayuno poca variedad, No dan snack para lo que salen muy temprano a tour y no alcanzan a tomar desayuno siendo que estaba pagado, las piezas no tienen un frigobar ni una cafetera.

2026-10-30 • via Nuitee
J
Jürgen • couple • de
6
Gute Lage
Pros:

Ein schönes altes Gebäude, aber das Zimmer hatte ein modernes Bad. Due Lage direkt am Hauptplatz ist sehr gut.

Cons:

Es war durch die Straßenbaustelle direkt vir unserem Zimmer morgens extrem laut. Wir hätten es fair gefunden, wenn das Hotel vorher über die Lärmbelästigung informiert hätte.

2026-10-29 • via Nuitee
A
ALEXVERA1962 • family_with_children • cl
10
Pros:

La ubicación y desayuno.

2026-10-28 • via Nuitee
C
Charlie • couple • ch
9
2026-10-28 • via Nuitee
M
MERCEDES • family_with_children • ar
8
Todo bien
Pros:

El hotel es muy tranquilo, las habitaciones son grandes y limpias. Tuvimos un problema con la ducha y lo resolvieron enseguida.

Cons:

El desayuno es muy básico. Mucha luz en la mañana

2026-10-28 • via Nuitee
M
Macarena • family_with_children • cl
10
Clasico
Pros:

Ubicacion muy buena, desayuno rico, al frente de la plaza, edificio clasico, ninguna queja la verdad fue una instancia muy linda!

2026-10-26 • via Nuitee
G
Goran • family_with_children • zm
9
Pros:

Location and helpful staff

Cons:

No.lift,

2026-10-26 • via Nuitee
B
Beatrice • couple • ch
10
2026-10-26 • via Nuitee