Hotel Plaza

Hotels
8.5 (1715 reviews)
José Nogueira 1116 , Punta Arenas , cl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
No elevator
Limited breakfast variety
Noise from surroundings

Categories

Cleanliness
8.14
Rooms are clean and spacious, but some reviews mentioned maintenance issues.
Service
9.11
Staff were consistently described as friendly and helpful.
Location
9.15
Excellent location near the center, making it easy to explore the area.
Room Quality
8.6
Rooms are spacious and comfortable, though some issues were noted.
Amenities
7.63
Limited amenities due to the hotel’s historic nature, but breakfast was satisfactory.
Value for Money
8.59
Overall value is good considering the location and service.
Food and Beverage
8.14
Breakfast is decent but lacks variety.
Overall Experience
8.61
A charming hotel experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:14

Property Description

Stylish Heritage Building in the Heart of Punta Arena

Luxurious Rooms with City Views
Indulge in the comfort of fully carpeted rooms at Plaza Hotel with stunning city views through floor-to-ceiling windows. Each room is equipped with heating and TV sets for a cozy stay.

Delicious American Breakfast and Convenient Tour Services
Start your day with a delicious American breakfast served daily at the hotel. Need help planning your adventures? The tour desk can assist you in booking exciting excursions.

Prime Location and Easy Access
Conveniently located in the city centre, Hotel Plaza offers easy access to key attractions. Although the hotel and rooms are accessible by stairs only, the Carlos Ibanez Del Campo Airport is just a 20-minute drive away.

Experience luxury and convenience at Hotel Plaza - book your stay now!

Important information:

The hotel's front desk and all its rooms are accessible by stairs only.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

All carpeted floors in the bedrooms have been changed to wood or laminate flooring.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUQ

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1715 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
S
Soto • extended_group • cl
10
2026-05-22 • via Nuitee
S
Soto • solo_traveller • cl
10
Maravilloso
Pros:

Las instalaciones son hermosas, limpias y muy cómodas. El personal amable y atentos.

Cons:

Nada, todo excelente

2026-05-22 • via Nuitee
R
Rejane • extended_group • br
9
2026-05-21 • via Nuitee
A
Andonie • family_with_children • cl
8
Cons:

No tienen servicio de agua caliente para tomar un té o café.

2026-05-20 • via Nuitee
M
Martin • solo_traveller • br
9
2026-05-20 • via Nuitee
M
Marina • couple • ar
9
Muy buena ubicación en Punta Arenas.
Pros:

Tiene muy buena ubicación. El personal es muy amable y atento.

Cons:

Creo que podrían mejorar el desayuno. Las instalaciones necesitan algo de mantenimiento.

2026-05-20 • via Nuitee
R
Ruth • solo_traveller • cl
10
2026-05-14 • via Nuitee
N
Noriane • solo_traveller • cl
10
2026-05-11 • via Nuitee
R
Robert • extended_group • us
10
Exceptional all around.
Pros:

Very good selection of items

Cons:

Not the hotels’ fault, but the church bells next door could’ve been quieter after 9:00 pm

2026-05-11 • via Nuitee
A
Aravena • solo_traveller • cl
10
Excelente Hotel!
Pros:

Muy limpio y ordenado, cómodo y bonito, excelente ubicación.

Cons:

Solo.por dejar algo a mejorar, las ventanas no son termopanel y se escucha mucho ruido del exterior.

2026-05-10 • via Nuitee
J
John • family_with_children • co
8
2026-05-05 • via Nuitee
S
Steve Stoer • solo_traveller • pt
9
2026-05-05 • via Nuitee
M
MONICA • family_with_children • cl
9
2026-04-30 • via Nuitee
H
Hans-Christoph • couple • de
9
Günstiges Hotel mit außergewöhnlichen Service
Pros:

Gute Lage, großes Bad, nettes Personal. Sehr guter Service über das Normale hinaus.

Cons:

Ausstattung schon in die Jahre gekommen, unser Zimmer lag direkt an der Treppe und war sehr laut.

2026-04-29 • via Nuitee
S
Sarah • solo_traveller • gb
10
Excellent location
Pros:

Great location. Hotel with character. Good breakfast. Comfy bed. Helpful staff who spoke English.

Cons:

Squeeky floor boards! No kettle.

2026-04-29 • via Nuitee
C
Celeste • extended_group • ar
10
2026-04-29 • via Nuitee
A
Armando • solo_traveller • co
10
Cons:

Escalas a la recepción y al comedor, problemas para adultos

2026-04-28 • via Nuitee
G
Gonzalo • couple • es
7
2026-04-28 • via Nuitee
D
deirdre • couple • gb
8
Pleasantly surprised by whole place. Great breakfast too
Pros:

It was well located, great staff good bathroom just what we needed if a little dated. Pleasantly surprised by whole place. Great breakfast too

Cons:

Nothing

2026-04-27 • via Nuitee
J
Jaime • couple • cl
10
Encantado de esta visita a Punta Arenas. Se hizo corta.
Pros:

La habitación amplia, baño amplio, excelente vista hacia la plaza y edificaciones.

2026-04-27 • via Nuitee