Hotel Victoria

Hotels
9.1 (841 reviews)
Calle Larga 6-93 y Presidente Antonio Borrero , Cuenca , ec

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Beautiful decor
Cons:
Room was too hot
Cleaning issues
Some rooms small

Categories

Cleanliness
8.36
Some reviews mentioned issues with cleaning.
Service
9.83
Several reviews praised the service and the staff's friendliness.
Location
9.37
Numerous reviews highlighted the excellent location of the hotel.
Room Quality
8.32
Mixed sentiments about room quality; some rooms were described as too hot or small.
Amenities
8.85
Standard amenities for the hotel category, with some positive mentions about the atmosphere.
Value for Money
9.31
Most guests felt they received good value considering the amenities and service.
Food and Beverage
9.36
Many guests enjoyed the breakfast and dining atmosphere.
Overall Experience
9.43
Overall positive experiences based on many favorable reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:07

Property Description

Garden Views and Free WiFi
Hotel Victoria, nestled in a charming house, offers a serene escape with garden views and city panoramas from private balconies. Enjoy the convenience of free WiFi in bright rooms with stylish furnishings and modern amenities.

Delicious Dining Options
Start your day with a complimentary American breakfast featuring a variety of fresh items. Indulge in local dishes at the on-site restaurant, El Jardin, and sip on cocktails at the bar. Welcome drinks await, making your stay even more delightful.

Relaxation and Convenience
Unwind in the garden oasis or the lobby adorned with antique decor. With the Remigio Crespo Museum nearby and the Old Cathedral a short stroll away, Hotel Victoria blends relaxation with easy access to local attractions.

Book now for a memorable stay at Hotel Victoria in Cuenca!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.1
Based on 841 reviews
Cleanliness: 8.36
Service: 9.83
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 9.31
Food and Beverage: 9.36
Overall Experience: 9.43
N
Nexar • couple • ec
10
Hotel de excelencia en Cuenca
Pros:

La ubicación es excelente, la amabilidad y atención de todo el personal es 10/10, el desayuno muy completo, la habitación muy cómoda, en definitiva es un lugar para volver.

Cons:

Nada, todo estuvo muy bien

2026-05-18 • via Nuitee
A
Angela • couple • us
10
A beautiful, warm, Victorian-style hotel with incredible staff, amazing food, peaceful river views, and the perfect bala
Pros:

We absolutely loved our stay at Hotel Victoria during our mother/daughter trip to Cuenca. The hotel feels like a beautiful old Victorian-style home full of charm, warmth, and character while still feeling elegant and comfortable.

My mom’s room had stunning floor-to-ceiling windows overlooking the Tomebamba River, and we both kept saying how peaceful and beautiful it felt there. The location was perfect — quiet enough for a great night’s sleep, but still walkable to restaurants, cafes, and the historic center.

The staff truly made the experience special. Everyone was warm, welcoming, and genuinely kind throughout our stay. The restaurant was also fantastic — high-end feel, excellent service, incredible food, and a cute little bar that became one of our favorite spots to unwind.
Overall, we felt incredibly comfortable here and would absolutely stay again. A beautiful hotel with heart.

Cons:

One small thing to note: some of the interior rooms don’t get a lot of airflow. The hotel does provide fans, which helped, but on especially hot days that could matter for some travelers.

2026-05-16 • via Nuitee
P
Parra • solo_traveller • ec
10
Pros:

La infrastrectura y decoracion

Cons:

Nada

2026-05-14 • via Nuitee
J
JUAN • extended_group • us
8
2026-05-12 • via Nuitee
C
Carlos • solo_traveller • ec
8
Pros:

La amabilidad de su personal

Cons:

El execivo ruido sobre las habitaciones en la noche.

2026-05-10 • via Nuitee
J
Jorge A • solo_traveller • ec
10
2026-05-10 • via Nuitee
P
Philippe • solo_traveller • ch
8
Cons:

The room was very good but a bit on a small size as I stayed there for 3 nights. Otherwise a very good stay, with very helpful front-desk staff and a pleasant breakfast location.

2026-05-07 • via Nuitee
J
Jimmy • family_with_children • ec
4
2026-05-06 • via Nuitee
G
Gonzalo • couple • ec
9
Lindo hotel en una inmejorable ubicación
Pros:

Lindo hotel tradicional en una excelente ubicación

Cons:

Nada

2026-05-03 • via Nuitee
A
Almonte • solo_traveller • ec
10
2026-05-03 • via Nuitee
E
Erika • solo_traveller • ec
10
Pros:

La atención

Cons:

Todo me gustó

2026-05-02 • via Nuitee
L
Liliana • solo_traveller • ec
10
Perfecto
Pros:

La calidez del personal

2026-04-30 • via Nuitee
A
Alvey • couple • au
10
2026-04-30 • via Nuitee
• family_with_children • ec
10
2026-04-28 • via Nuitee
A
Andrea Estefania • couple • ec
10
Great place to stay in Cuenca
Pros:

Everything is great, excellent location, food, the staff is very friendly and polite.

2026-04-27 • via Nuitee
J
Jorge • couple • ec
10
Muy bueno
Pros:

Instalación

Cons:

Bulla en la noche

2026-04-26 • via Nuitee
J
Judith • solo_traveller • ec
10
2026-04-24 • via Nuitee
J
John Peter • solo_traveller • ec
10
2026-04-22 • via Nuitee
J
John Peter • couple • ec
10
2026-04-22 • via Nuitee
J
John Peter • solo_traveller • ec
10
2026-04-22 • via Nuitee