Hotel Victoria

Hotels
9.1 (812 reviews)
Calle Larga 6-93 y Presidente Antonio Borrero , Cuenca , ec

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Beautiful decor
Cons:
Room was too hot
Cleaning issues
Some rooms small

Categories

Cleanliness
8.36
Some reviews mentioned issues with cleaning.
Service
9.83
Several reviews praised the service and the staff's friendliness.
Location
9.37
Numerous reviews highlighted the excellent location of the hotel.
Room Quality
8.32
Mixed sentiments about room quality; some rooms were described as too hot or small.
Amenities
8.85
Standard amenities for the hotel category, with some positive mentions about the atmosphere.
Value for Money
9.31
Most guests felt they received good value considering the amenities and service.
Food and Beverage
9.36
Many guests enjoyed the breakfast and dining atmosphere.
Overall Experience
9.43
Overall positive experiences based on many favorable reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:07

Property Description

Garden Views and Free WiFi
Hotel Victoria, nestled in a charming house, offers a serene escape with garden views and city panoramas from private balconies. Enjoy the convenience of free WiFi in bright rooms with stylish furnishings and modern amenities.

Delicious Dining Options
Start your day with a complimentary American breakfast featuring a variety of fresh items. Indulge in local dishes at the on-site restaurant, El Jardin, and sip on cocktails at the bar. Welcome drinks await, making your stay even more delightful.

Relaxation and Convenience
Unwind in the garden oasis or the lobby adorned with antique decor. With the Remigio Crespo Museum nearby and the Old Cathedral a short stroll away, Hotel Victoria blends relaxation with easy access to local attractions.

Book now for a memorable stay at Hotel Victoria in Cuenca!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.1
Based on 812 reviews
Cleanliness: 8.36
Service: 9.83
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 9.31
Food and Beverage: 9.36
Overall Experience: 9.43
M
Marin • family_with_children • ec
10
Pros:

La suite que me.dieron estaba espectacular y la atencion muy buena

2026-04-03 • via Nuitee
A
ANDRES • solo_traveller • ec
8
AGRADABLE
Pros:

lA UBICACIÓN AL COSTADO DEL RIO Y LA PASTELERIA DEL HOTEL

Cons:

LA HABITACION MUY CALIENTE EN VERANO

2026-04-01 • via Nuitee
A
Andréa • couple • ec
10
Muy gentil y muy rica la comida
Pros:

Los detalles en el cuarto y la limpieza

Cons:

Todo me gustó

2026-03-29 • via Nuitee
M
MARIA ISABEL • couple • co
10
2026-03-28 • via Nuitee
G
Gloria Cristina • couple • ec
8
Pros:

Está bien ubicado, limpio el personal atento, buen desayuno

Cons:

Se siente ruido

2026-03-27 • via Nuitee
A
ANDRES • solo_traveller • ec
8
muy agradable
Pros:

Restaurante excelente comida y con vista a la ciudad, ademas cuenta con un bar

2026-03-21 • via Nuitee
D
Daniel caamaño • solo_traveller • ec
9
2026-03-18 • via Nuitee
S
Sara • solo_traveller • ec
8
2026-03-18 • via Nuitee
P
Pedro • solo_traveller • ec
9
Pros:

Como siempre la atención y servicio

2026-03-17 • via Nuitee
E
Esteban • solo_traveller • ec
10
Gran elección
Pros:

Ubicación

Cons:

Información sobre transportes locales puede ser mejor

2026-03-16 • via Nuitee
C
Carlos • family_with_children • ec
10
Muy grata experiencia!!
Pros:

El desayuno estuvo bien, es un desayuno americano clásico, no es buffet. Pero muy rico y las personas que te atienden en el restaurante son excepcionales.

Cons:

De pronto hacerlo tipo buffet para uno elegir lo que quisiera, lo único.

2026-03-16 • via Nuitee
A
ANDRES • solo_traveller • ec
8
muy agradable
Pros:

muy agradable el restaurante y buena vista.

2026-03-15 • via Nuitee
A
Alvey • solo_traveller • au
10
Pros:

The staff are amazing and the building is beautiful. I'll be back for sure.

2026-03-14 • via Nuitee
J
Jackelin • couple • ec
10
2026-03-12 • via Nuitee
D
Daniel Alejandro • solo_traveller • ec
10
2026-03-11 • via Nuitee
D
Daniel Alejandro • solo_traveller • ec
10
2026-03-11 • via Nuitee
R
Roberto • solo_traveller • ec
9
Pros:

El trato de su staff

Cons:

El olor en el baño

2026-03-04 • via Nuitee
S
Sinclair • solo_traveller • ca
8
2026-03-03 • via Nuitee
J
Jaclyn • solo_traveller • us
9
Really very happy with my stay at Hotel Victoria :)
Pros:

The breakfast was the BEST..! Although it was not quiet, there was a very good pair of new earplugs available on the bedside table. The snacks and the water were much appreciated! The shower was wonderful, and the bed was extremely comfortable, too!

Cons:

The entry information online said there was a free shuttle to the airport, which was not true. The front desk held my luggage, so I could easily explore the nearby city (all in walking distance)... upon my return, the front desk was happy to secure a taxi for me to the airport.

2026-03-02 • via Nuitee
G
Gabriela • extended_group • pa
10
Pros:

No tuve oportunidad de probar el desayuno pero la bienvenida fue muy agradable, la habitación muy limpia y acogedora, excelente ubicación y trato de todo el personal.

Cons:

Las habitaciones son un poco pequeñas pero cómodas en general

2026-03-01 • via Nuitee