Hotel Riu Festival

Hotels
RIU Hotels
Camino de las Maravillas, n°7, Palma de Mallorca, Palma de Mallorca, Mallorca, 07610 , Palma de Mallorca , ES

Facilities

Elevator
Bicycle rentals nearby
Free breakfast
Multilingual staff
Smoke-free property
Pool umbrellas
Snack bar/deli
Beach umbrellas
Beach sun loungers
Pool sun loungers
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Variety of Food Options
Cons:
Elevator Issues

Categories

Cleanliness
9.14
The hotel was clean and generally quiet.
Service
9.11
Staff were friendly and helpful.
Location
9.15
The hotel is situated in a bustling area with good transport links.
Room Quality
8.6
Room quality was good.
Amenities
8.63
Elevator was a problem, but it was fine overall.
Value for Money
9.09
Standard quality for this hotel tier.
Food and Beverage
9.14
Food options were abundant and varied, with decent breakfast.
Overall Experience
9.11
All the best impressions!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:21

Property Description

Recreational Amenities and Dining Options
Indulge in the outdoor pool, bike rentals, and dining at the Main Restaurant, snack bar, and bar/lounge.

Convenience and Service
Benefit from free Wi-Fi, bike storage, dry cleaning, and a 24-hour front desk with multilingual staff.

Comfort and Connectivity
Relax in one of the 238 air-conditioned rooms with minibars, private balconies, and complimentary Wi-Fi. Stay entertained with satellite programming.

For a seaside retreat in Palma de Mallorca, book your stay at Hotel Riu Festival. Enjoy a short walk to Playa de Palma and convenient access to nearby attractions and the airport.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • General

    Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

See all policies

Location

Guest Reviews

Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
J
James partner
8
Pros:

Hotel was clean and generally quiet, its in a busy area with night clubs and bars so there was some noise but nothing that got in the way of sleep. Staff were friendly and helpful. The hotel is situated in an area which seems to be very popular with German visitors so youll hear very little English spoken, not a bad thing given youre in a non-english spraking country. The transport links were good, with the airport bus and city bus stopping 200m from the hotel. Food options were pretty good, with varied evening options and a decent breakfast every day.

2025-09-21 via Nuitee
M
Maria
10
Repetiría
Pros:

Muy buena, habitación muy bien, personal súper amable, comida tanto para desayuno como cena abundante y variada, buena ubicación y fácil para aparcar.

2025-09-04 via Nuitee
R
Roksanda family
10
Pros:

All the best impressions!!

2025-08-03 via Nuitee
Z
Zahra partner
8
Pros:

Elevator was big problem ,there is no space
And it would come late. But it was fine overall.

2025-07-15 via Nuitee
F
FEDERICA
10
Consiglio
Pros:

Esperienza positiva, struttura eccellente, personale professionale e simpatico. Vicinissimo al mare e alla capitale, serve comunque l'auto per girare l'isola. Ho fatto presente alla direzione che erano presenti animali spiacevoli nelle aiuole e prontamente hanno risolto il problema .

2025-07-03 via Nuitee
G
Gisela
10
Pros:

X

2025-05-30 via Nuitee
D
Didier partner
8
Pros:

Trop bruyant à cause des Allemands.

2025-05-20 via Nuitee
L
Ludivine Stéphanie partner
10
Pros:

Cet hôtel est absolument parfait. Bien situé, d’une propreté exceptionnelle. Le personnel est extrêmement gentil. Le buffet est varié, les heures de repas très larges. Je recommande

2025-04-23 via Nuitee
M
Michael
8
Pros:

Waren eine Nacht dort untergebracht. Alles war in Ordnung, tolles buffet am Abend, top Lage, gerne wieder!

2025-04-18 via Nuitee
N
Nicola family
6
Pros:

Out of season so not much open
Most services tend to cater more for the German market
Good excellent generally though vegetarian options limited
Meat range was exceptional
Would stay again but would like a broader range of vegetarian options at dinner.

2025-03-08 via Nuitee
D
Dominic family
10
Pros:

Friendly staff, plenty of choice for breakfast and dinner. Room was very clean.
It was a bit far from Palma - 25 minutes on the bus, which stops just around the corner from the hotel, as does the A2 airport bus.

2025-02-22 via Nuitee
V
Verified traveler
8
Pros:

Alles recht gut....tolles Personal
Pardon, aber beides, Frühstück und Abendessen, war eher durchschnittlich.
Da sind Grupotels und Hipotels um einiges besser

2025-02-14 via Nuitee
C
Colin
10
Pros:

Hotel very good

2025-02-06 via Nuitee
J
John
6
Not the hotel we booked.
Pros:

We booked the Riu Festival but on arrival was told we was moved to the Riu Concordia. Luckily it was only down the road.
This hotel was excellent and cannot fault it one bit but very disappointed neither hotels.com nor the Riu group told us prior.

2025-01-31 via Nuitee
J
Joaquin partner
6
Pros:

I loved the stay at the hotel; the staff was welcoming, the rooms were clean and comfortable, and the amenities were top-notch. However, the only downside was the location of the smoking section, which was positioned right in front of the main entry door. Every time the doors opened, the cigarette smoke wafted directly into the lobby, making the air unpleasant for non-smokers. It would be great if the hotel could relocate the smoking area to a spot farther away from the entrance to enhance the overall experience for guests.

2025-01-10 via Nuitee
J
JESUS family
8
Pros:

Hotel enfocado a turismo europeo,no español y zona en esta fecha muerta sin apenas opción a más.

2025-01-08 via Nuitee
P
Pamela Carolina friends
10
Pros:

Todo muy bien

2025-01-06 via Nuitee
S
Steen
8
Pros:

Dont let the entrance to Riu be smoking area
Pls supply the bike garage with a good food-pump
Minor problems - othetwise ok

2024-12-21 via Nuitee
A
Andrew
10
RIU festival a hotel to enjoy
Pros:

Delightful stay at the RIU festival ,
Friendly staff and superb facilities food and room. Delighted with the service
Gracias!

2024-12-21 via Nuitee
V
Verified traveler
4
Poor stay this time round
Pros:

Requested a high floor, got a first floor. The room was situated directly above the entrance to the car park and overlooked the rubbish bins. Fridge didn't work and the room has two large pillars in the middle of the room which is not the best position. Double room with single occupancy but still got two twin beds. Stayed at the hotel several times, and I'm also a Riu Class member. Expected a lot better. The night previous stayed at the Riu Festival where the room had a double bed, a fridge that worked, a higher floor and no view of the dustbins. So Riu can offer better facilities - it was just rubbish this time. I should have stayed at the Festival for the extra night.

2024-12-01 via Nuitee