Holiday Inn Express Utrecht - Papendorp by IHG

Hotels
•
Holiday Inn Express
8.6 (5665 reviews)
Van Deventerlaan 10 , Utrecht , nl

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Limited dining options nearby
Temperature control issues

Categories

Cleanliness
8.2
Several reviews noted cleanliness positively, but there were mentions of problems with the TV and cold room temperatures.
Service
9.2
Consistently praised for friendliness and helpfulness of the staff across multiple reviews.
Location
8.2
Reviews indicated the hotel is in a business area with limited dining options nearby, impacting guest experience.
Room Quality
8.7
Most guests appreciated the modernity of the rooms but noted issues with temperature control and minor TV problems.
Amenities
8.7
Standard amenities were available, but specific requests like extra heating lacked timely response.
Value for Money
8.8
Good value indicated by comments about pricing in relation to service and amenities.
Food and Beverage
8.2
Food quality variability noted; some guests liked the breakfast while others found it lacking in variety.
Overall Experience
8.8
Overall, guests felt positive about their stay, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:30

Property Description

Convenient Location in Utrecht's Business District
Holiday Inn Express in Utrecht offers a comfortable stay with individually controlled heating and free breakfast options including continental, vegetarian, and gluten-free. Enjoy the convenience of free WiFi and a 24-hour front desk in this non-smoking property located just 4.6 km from Conference Center Domstad.

Modern Amenities and Services
Experience a restful stay in rooms equipped with a desk, flat-screen TV, and private bathroom. Guests can also make use of the wardrobe, kettle, and complimentary bed linen and towels. Take advantage of the business centre and bike hire services for a productive and leisurely visit.

Explore Nearby Attractions
Located near popular venues like TivoliVredenburg and Conference Center Vredenburg, our hotel is the perfect base for your Utrecht adventures. With Schiphol Airport just 39 km away, book your stay at Holiday Inn Express Utrecht - Papendorp today for a seamless travel experience.

Important information:

Please note that children's cots are only available upon request.

Credit cardholder must match guest name or provide authorization.

The hotel will take authorization in the credit card and the amount will be released within 14 days.

The a la carte restaurant will be temporarily closed between 30th August - 13th September due to holidays of our chef. We still serve delicious pizzas at our bar all week.

The a la carte restaurant will be temporarily closed between 21st to 31st December due to holidays of our chef. We still serve delicious pizzas at our bar all week.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17.50 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 5665 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.8
Food and Beverage: 8.2
Overall Experience: 8.8
E
elmozafar • extended_group • fr
8
2026-02-14 • via Nuitee
I
Inke • solo_traveller • nl
8
2026-02-14 • via Nuitee
A
Araz • couple • be
10
2026-02-13 • via Nuitee
M
Mohammed • couple • be
8
2026-02-13 • via Nuitee
O
Olaf • extended_group • de
8
2026-02-13 • via Nuitee
Y
Yuliya • couple • nl
10
2026-02-12 • via Nuitee
M
Marcel • couple • nl
6
Pros:

Schone douche

Cons:

Het parkeren vonden we een hele hoge prijs, terwijl de uitrij-boom, 24 uur open stond en dat had niks met het slechte weer te maken. Toen we er een opmerking tegen de receptioniste maakte, kregen we zo’n standaard ingestudeerd antwoord.
Groot in het oog stond wel een bordje waarop op positieve reacties werden gevraagd graag met de naam van het personeelslid erbij.
Toen we op zondagavond iets wilde eten, konden ze alleen een bestaande pizza- bodem aanbieden wel met verse ingrediënten, daar hadden we geen zin in en zijn maar met een zakje chips in onze kamer gaan dineren.
Het ontbijt wat “gratis” werd aangeboden was erg eenvoudig, alleen maar toast brood of afgebakken broodjes, geen enkele snede lekker vers brood. Fruitsalade was zo goed als op toen wij kwamen, pindakaas uit de pot. Het zag er niet zo verzorgd uit, terwijl toch een behoorlijke prijs per nacht werd
gevraagd. Wel een omzettend aardige mevrouw bij het ontbijt gesproken ( sorry haar naam niet gevraagd) dat vonden we niet gepast. ( Thaise mevrouw)
Door slechte waren gedwongen op de kamer te blijven waar helaas maar 1 stoel aanwezig was. De tv overdag geen ontvangst. Gelukkig hadden we de iPad bij.

2026-02-11 • via Nuitee
D
Detox • family_with_children • fr
8
2026-02-11 • via Nuitee
I
ISU • extended_group • nl
8
Great location for a business trip
2026-02-11 • via Nuitee
M
Mansour • couple • de
9
2026-02-10 • via Nuitee
M
Michael • couple • de
7
Für unseren Aufenthalt ausreichend
Pros:

Lage

Cons:

Das Frühstück war nicht besonders. Eher einfach

2026-02-10 • via Nuitee
T
Thom • solo_traveller • nl
9
Pros:

Positive: quiet hotel, decently equipped rooms with comfortable beds and pillows, and a large shower. The breakfast was straightforward and simple, but nonetheless more than decent.

Cons:

No issues with the hotel. Only thing that does lack in the bathroom, is a toilet brush.

2026-02-10 • via Nuitee
H
hayat • couple • be
8
Goed
Pros:

Goed

Cons:

Goed

2026-02-09 • via Nuitee
M
Maxwell • couple • nl
9
2026-02-09 • via Nuitee
L
LUDOVIC • couple • fr
9
Pros:

Bon accueil.

Cons:

N'oubliez pas de régler la climatisation avant de vous coucher... cela évite le chaud /froid durant la nuit.

2026-02-09 • via Nuitee
A
A • solo_traveller • fr
1
Je ne reviendrais pas
Pros:

La propreté et le confort

Cons:

L’absence de chauffage. Inadmissible en hiver de payer une chambre 93€ pour avoir froid toute la nuit et pire le matin.

2026-02-09 • via Nuitee
I
Isidro • family_with_children • nl
8
2026-02-09 • via Nuitee
K
Kerem • solo_traveller • tr
10
2026-02-09 • via Nuitee
B
Barbara • couple • de
8
2026-02-08 • via Nuitee
V
van Uden • couple • nl
8
2026-02-08 • via Nuitee