Holiday Inn Express Utrecht - Papendorp by IHG

Hotels
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Holiday Inn Express
8.6 (5831 reviews)
Van Deventerlaan 10 , Utrecht , nl

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Limited dining options nearby
Temperature control issues

Categories

Cleanliness
8.2
Several reviews noted cleanliness positively, but there were mentions of problems with the TV and cold room temperatures.
Service
9.2
Consistently praised for friendliness and helpfulness of the staff across multiple reviews.
Location
8.2
Reviews indicated the hotel is in a business area with limited dining options nearby, impacting guest experience.
Room Quality
8.7
Most guests appreciated the modernity of the rooms but noted issues with temperature control and minor TV problems.
Amenities
8.7
Standard amenities were available, but specific requests like extra heating lacked timely response.
Value for Money
8.8
Good value indicated by comments about pricing in relation to service and amenities.
Food and Beverage
8.2
Food quality variability noted; some guests liked the breakfast while others found it lacking in variety.
Overall Experience
8.8
Overall, guests felt positive about their stay, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:30

Property Description

Convenient Location in Utrecht's Business District
Holiday Inn Express in Utrecht offers a comfortable stay with individually controlled heating and free breakfast options including continental, vegetarian, and gluten-free. Enjoy the convenience of free WiFi and a 24-hour front desk in this non-smoking property located just 4.6 km from Conference Center Domstad.

Modern Amenities and Services
Experience a restful stay in rooms equipped with a desk, flat-screen TV, and private bathroom. Guests can also make use of the wardrobe, kettle, and complimentary bed linen and towels. Take advantage of the business centre and bike hire services for a productive and leisurely visit.

Explore Nearby Attractions
Located near popular venues like TivoliVredenburg and Conference Center Vredenburg, our hotel is the perfect base for your Utrecht adventures. With Schiphol Airport just 39 km away, book your stay at Holiday Inn Express Utrecht - Papendorp today for a seamless travel experience.

Important information:

Please note that children's cots are only available upon request.

Credit cardholder must match guest name or provide authorization.

The hotel will take authorization in the credit card and the amount will be released within 14 days.

The a la carte restaurant will be temporarily closed between 30th August - 13th September due to holidays of our chef. We still serve delicious pizzas at our bar all week.

The a la carte restaurant will be temporarily closed between 21st to 31st December due to holidays of our chef. We still serve delicious pizzas at our bar all week.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17.50 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 5831 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.8
Food and Beverage: 8.2
Overall Experience: 8.8
G
GABIT • solo_traveller • pl
9
2026-03-21 • via Nuitee
N
Nanny • solo_traveller • nl
8
2026-03-19 • via Nuitee
E
Ersin • couple • tr
1
Parasının ederi değil.
Cons:

Manzaralı dedikleri oda otelin bahçesine bakıyor, kahvaltıyı begenmedik.
Suit banyo dedikleri 4 m2
Otopark için 15 euro aldılar
Bookingden ödeme yapmama rağmen tekrar orda talp ettiler aonra ödediğimi söyleyince pardon dediler.

2026-03-19 • via Nuitee
M
Marc • couple • be
8
2026-03-19 • via Nuitee
P
Pedro • couple • nl
8
Prima 2 nachten verblijf!
Pros:

Simpel maar schoon

Cons:

De medewerkers waren niet allemaal even kundig.

2026-03-19 • via Nuitee
S
Stéphanie • couple • be
8
2026-03-18 • via Nuitee
D
Denise • couple • nl
8
Prima
Pros:

Ligging

Cons:

Alles in het Engels

2026-03-18 • via Nuitee
T
Thomas • family_with_children • ch
8
2026-03-17 • via Nuitee
H
Hagen • couple • de
7
Für die Lage und die Qualität viel zu teuer.
Pros:

Guter, freundlicher Service
Parkplatz
Bushaltestelle in der Nähe

Cons:

Frühstück war schlecht: wenig Auswahl und keine gute Qualität.
Badezimmer eng, keine Toilettenbürste.

2026-03-17 • via Nuitee
F
Frans • couple • nl
6
Mwoa
Pros:

De bedden waren goed

Cons:

Hoe onvriendelijk en onpersoonlijk mensen reageren. Krijg je verschillende mails in t nederlands en in het engels.

2026-03-16 • via Nuitee
J
Johan • solo_traveller • nl
9
Pros:

Modern en heel schoon

Cons:

Niets

2026-03-16 • via Nuitee
J
Jeffrey • couple • nl
8
2026-03-16 • via Nuitee
C
Christos • extended_group • gr
6
Ηταν ευχάριστη σε γενικές γραμμές
Pros:

Η τοποθεσία ήταν πολύ ωραία εύκολα προσβάσιμη από το κέντρο και προσωπικό πολύ φιλικό,τα δωμάτια ήταν καλά και καθαρά

Cons:

1ον) δεν είχε πιγκαλ(βουρτσακι) στο μπάνιο και 2ον) απαράδεκτο να χρεώνεις το «τενεκεδάκι» με νερό 3,5€ τα 330 ml

2026-03-16 • via Nuitee
T
Tessa • family_with_children • nl
9
Pros:

Comfortabele kamer. Goed ontbijt. Sympathiek personeel.

2026-03-16 • via Nuitee
J
Jacobine • solo_traveller • nl
7
2026-03-16 • via Nuitee
R
Roswitha • couple • de
7
Pros:

Das Zimmer war hinreichend groß; das Frühstücksangebot war gut; das Personal sehr bemüht, immer schnell nachzufüllen etc.
Die Damen an der Rezeption waren alle sehr freundlich und hilfsbereit.
Dass das Restaurant nicht geöffnet hatte - in der Stadt gibt es mehr als genug Möglichkeiten.
Die Lage ist gut; man kommt recht gut per Bus in die Stadt.

Cons:

Im Zimmer hat uns eine 2. Sitzgelegenheit gefehlt. Es gibt wenig Ablagemöglichkeiten.

2026-03-16 • via Nuitee
D
Dennis • extended_group • nl
9
2026-03-15 • via Nuitee
M
Michail • solo_traveller • nl
8
2026-03-15 • via Nuitee
J
J. Hut • family_with_children • nl
8
Prima doorreis-hotel
Pros:

Schoon, comfortabel en vriendelijke staff

Cons:

Niks

2026-03-15 • via Nuitee
H
Harry • family_with_children • nl
10
Pros:

Het hotel was netjes en schoon

Cons:

Niks

2026-03-15 • via Nuitee