Holiday Inn Express Utrecht - Papendorp by IHG

Hotels
•
Holiday Inn Express
8.6 (6152 reviews)
Van Deventerlaan 10 , Utrecht , nl

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Limited dining options nearby
Temperature control issues

Categories

Cleanliness
8.2
Several reviews noted cleanliness positively, but there were mentions of problems with the TV and cold room temperatures.
Service
9.2
Consistently praised for friendliness and helpfulness of the staff across multiple reviews.
Location
8.2
Reviews indicated the hotel is in a business area with limited dining options nearby, impacting guest experience.
Room Quality
8.7
Most guests appreciated the modernity of the rooms but noted issues with temperature control and minor TV problems.
Amenities
8.7
Standard amenities were available, but specific requests like extra heating lacked timely response.
Value for Money
8.8
Good value indicated by comments about pricing in relation to service and amenities.
Food and Beverage
8.2
Food quality variability noted; some guests liked the breakfast while others found it lacking in variety.
Overall Experience
8.8
Overall, guests felt positive about their stay, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:30

Property Description

Convenient Location in Utrecht's Business District
Holiday Inn Express in Utrecht offers a comfortable stay with individually controlled heating and free breakfast options including continental, vegetarian, and gluten-free. Enjoy the convenience of free WiFi and a 24-hour front desk in this non-smoking property located just 4.6 km from Conference Center Domstad.

Modern Amenities and Services
Experience a restful stay in rooms equipped with a desk, flat-screen TV, and private bathroom. Guests can also make use of the wardrobe, kettle, and complimentary bed linen and towels. Take advantage of the business centre and bike hire services for a productive and leisurely visit.

Explore Nearby Attractions
Located near popular venues like TivoliVredenburg and Conference Center Vredenburg, our hotel is the perfect base for your Utrecht adventures. With Schiphol Airport just 39 km away, book your stay at Holiday Inn Express Utrecht - Papendorp today for a seamless travel experience.

Important information:

Please note that children's cots are only available upon request.

Credit cardholder must match guest name or provide authorization.

The hotel will take authorization in the credit card and the amount will be released within 14 days.

The a la carte restaurant will be temporarily closed between 30th August - 13th September due to holidays of our chef. We still serve delicious pizzas at our bar all week.

The a la carte restaurant will be temporarily closed between 21st to 31st December due to holidays of our chef. We still serve delicious pizzas at our bar all week.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17.50 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 6152 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.8
Food and Beverage: 8.2
Overall Experience: 8.8
Y
Youri • couple • nl
9
2026-05-30 • via Nuitee
I
ikina • couple • nl
8
Heerlijk verblijf
Pros:

Rust, schoon

Cons:

Engels personeel

2026-05-30 • via Nuitee
M
Markus • couple • de
9
Erholsamer Aufenthalt
Pros:

Sehr gutes Frühstück , sehr bequemes Bett, tolle , ruhige Lage, Autounterbringung mit Fahrrad hervorragend ,

2026-05-30 • via Nuitee
J
Jarno • solo_traveller • nl
7
2026-05-30 • via Nuitee
A
Anja • extended_group • nl
9
Prima
2026-05-30 • via Nuitee
C
Christiane • couple • de
8
Pros:

Gute ÖPNV Anbindung, gutes Frühstück, freundliches Personal.

2026-05-29 • via Nuitee
M
Melanie • solo_traveller • de
8
Pros:

Das Hotel ist sehr ruhig gelegen. Das Personal ist sehr freundlich und hilfsbereit.
Die Zimmer sind schön und es war sauber.
Das Frühstück war gut aber auch nicht herausragend.

2026-05-29 • via Nuitee
Y
Yannick • solo_traveller • nl
5
Pros:

Gastvrij personeel

Cons:

Kamer was niet schoon, luchtsysteem blies koude lucht en kon niet uit

2026-05-29 • via Nuitee
T
Tamar • extended_group • ge
8
2026-05-29 • via Nuitee
L
Lex • solo_traveller • nl
7
Pros:

De kamer plus overdekte parkeerplaats

Cons:

Ontbijt en soorten douche gel en zeep

2026-05-29 • via Nuitee
F
Ferman • couple • de
9
2026-05-28 • via Nuitee
S
sandra • solo_traveller • ch
9
Super
Pros:

Fitnessraum

Cons:

Nichts

2026-05-28 • via Nuitee
U
Uli • couple • de
9
2026-05-28 • via Nuitee
V
van Es • solo_traveller • nl
7
2026-05-27 • via Nuitee
E
Erik • couple • nl
7
2026-05-27 • via Nuitee
A
Anna • solo_traveller • es
7
Ubicació excellent, atenció també. A millorar soroll i temperatura a la nit
Pros:

El lloc, l'atenció, la ubicació

Cons:

Hi havia l'aire acondicionat just al peud e la meva finestra, se sentia molt soroll a la nit. A més feia fred a l'habitació i no i havia manta extra ni possibilitat de regular la temperatura

2026-05-27 • via Nuitee
S
sabine • solo_traveller • nl
8
2026-05-27 • via Nuitee
K
KONSTANTINOS • solo_traveller • gr
8
2026-05-26 • via Nuitee
B
Beyzanur • couple • tr
9
Pros:

Cleanliness

Cons:

Didn’t have any slippers
Doesn’t have a minibar

2026-05-26 • via Nuitee
H
Hasani • couple • nl
6
Pros:

Personeel was heel netjes. Ontbijt was royaal, veel opties, de staff bij het ontbijt was ook heel vriendelijk. Badkamer was prima.

Cons:

Ik had zo graag een groter tv willen hebben en ook de mogelijkheid om mij PlayStation 5 te kunnen verbinden. Die was er helaas niet.

2026-05-26 • via Nuitee