Holiday Inn Express Utrecht - Papendorp by IHG

Hotels
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Holiday Inn Express
8.6 (5831 reviews)
Van Deventerlaan 10 , Utrecht , nl

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Limited dining options nearby
Temperature control issues

Categories

Cleanliness
8.2
Several reviews noted cleanliness positively, but there were mentions of problems with the TV and cold room temperatures.
Service
9.2
Consistently praised for friendliness and helpfulness of the staff across multiple reviews.
Location
8.2
Reviews indicated the hotel is in a business area with limited dining options nearby, impacting guest experience.
Room Quality
8.7
Most guests appreciated the modernity of the rooms but noted issues with temperature control and minor TV problems.
Amenities
8.7
Standard amenities were available, but specific requests like extra heating lacked timely response.
Value for Money
8.8
Good value indicated by comments about pricing in relation to service and amenities.
Food and Beverage
8.2
Food quality variability noted; some guests liked the breakfast while others found it lacking in variety.
Overall Experience
8.8
Overall, guests felt positive about their stay, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:30

Property Description

Convenient Location in Utrecht's Business District
Holiday Inn Express in Utrecht offers a comfortable stay with individually controlled heating and free breakfast options including continental, vegetarian, and gluten-free. Enjoy the convenience of free WiFi and a 24-hour front desk in this non-smoking property located just 4.6 km from Conference Center Domstad.

Modern Amenities and Services
Experience a restful stay in rooms equipped with a desk, flat-screen TV, and private bathroom. Guests can also make use of the wardrobe, kettle, and complimentary bed linen and towels. Take advantage of the business centre and bike hire services for a productive and leisurely visit.

Explore Nearby Attractions
Located near popular venues like TivoliVredenburg and Conference Center Vredenburg, our hotel is the perfect base for your Utrecht adventures. With Schiphol Airport just 39 km away, book your stay at Holiday Inn Express Utrecht - Papendorp today for a seamless travel experience.

Important information:

Please note that children's cots are only available upon request.

Credit cardholder must match guest name or provide authorization.

The hotel will take authorization in the credit card and the amount will be released within 14 days.

The a la carte restaurant will be temporarily closed between 30th August - 13th September due to holidays of our chef. We still serve delicious pizzas at our bar all week.

The a la carte restaurant will be temporarily closed between 21st to 31st December due to holidays of our chef. We still serve delicious pizzas at our bar all week.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17.50 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 5831 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.8
Food and Beverage: 8.2
Overall Experience: 8.8
G
Graham • solo_traveller • gb
9
Pros:

Breakfast was good. Rooms, nice size, clean and nicely decorated. Calm and pleasant surroundings. Gym - clean and nice asset. Staff very helpful.

Cons:

Nothing. All good.

2026-04-17 • via Nuitee
B
Bernadin • family_with_children • nl
7
2026-04-17 • via Nuitee
N
Norman • couple • de
7
Pros:

Schönes Parkhaus

Cons:

Das Frühstück ist so richtig lieblos und anspruchslos

2026-04-16 • via Nuitee
M
MATTEO ZANNI • solo_traveller • it
8
2026-04-16 • via Nuitee
N
Nina • couple • ua
8
2026-04-16 • via Nuitee
M
Maria • solo_traveller • cy
10
Pros:

The location and the facilities

2026-04-16 • via Nuitee
L
Lisandra • couple • nl
1
Pros:

Goed ontbijt.

Cons:

Slecht personeel dienstverlening aan de balie.

2026-04-15 • via Nuitee
G
Geartsje • couple • nl
8
Mooie kamer en leuk personeel.
Pros:

Makkelijk bereikbaar met het openbaar vervoer. Vriendelijk personeel! Kamer mooi en compleet.

Cons:

Ik kan niets bedenken

2026-04-15 • via Nuitee
D
Dilek • couple • de
9
2026-04-15 • via Nuitee
S
Shannen • solo_traveller • nl
1
Geen communicatie
Cons:

Vreselijke communicatie. Ik wilde mijn verblijf omboeken; dat kon volgens de medewerker, al moest ik wel bijbetalen. Prima uiteraard. Ik moest een verzoek via Booking indienen en dan zouden ze dit regelen. Dit heb ik gedaan, maar het verzoek is niet door het hotel geaccepteerd. Ik heb hier verder ook geen bericht meer over gekregen. Ook na nog een bericht te hebben gestuurd krijg ik geen reactie meer. Vreemde manier van communiceren.

2026-04-14 • via Nuitee
Νάσος • solo_traveller • gr
10
2026-04-14 • via Nuitee
C
Carolin • solo_traveller • de
7
2026-04-14 • via Nuitee
C
Christos • couple • gr
9
2026-04-14 • via Nuitee
B
Beckers • solo_traveller • be
8
Citytrip
Pros:

Comfort

Cons:

Geluid van de air-conditioning op het dak.
Koffie viel tegen

2026-04-14 • via Nuitee
M
Mohsen • couple • gb
10
2026-04-14 • via Nuitee
O
Ole Tindbæk • couple • dk
8
Ok overnatningshotel.
Pros:

Rent og pænt værelse.
Tæt på bus til Utrecht med gode togforbindelser.

Cons:

Koldt på værelse og badeværelse-varmen kunne ikke justeres. Morgenmad ok, men ensformig og lidt kedelig.
Beliggenhed i udkanten af byen omgivet af skoler og kontorbygninger.

2026-04-13 • via Nuitee
C
Chantal • extended_group • nl
8
2026-04-13 • via Nuitee
K
KHALIAVINSKA • solo_traveller • ie
8
2026-04-13 • via Nuitee
R
Rob • solo_traveller • nl
9
2026-04-12 • via Nuitee
Y
Yam-Lang • extended_group • nl
8
2026-04-12 • via Nuitee