Holiday Inn Express Utrecht - Papendorp by IHG

Hotels
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Holiday Inn Express
8.6 (6654 reviews)
Van Deventerlaan 10 , Utrecht , nl
+31 20 797 9197

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Limited dining options nearby
Temperature control issues

Categories

Cleanliness
8.2
Several reviews noted cleanliness positively, but there were mentions of problems with the TV and cold room temperatures.
Service
9.2
Consistently praised for friendliness and helpfulness of the staff across multiple reviews.
Location
8.2
Reviews indicated the hotel is in a business area with limited dining options nearby, impacting guest experience.
Room Quality
8.7
Most guests appreciated the modernity of the rooms but noted issues with temperature control and minor TV problems.
Amenities
8.7
Standard amenities were available, but specific requests like extra heating lacked timely response.
Value for Money
8.8
Good value indicated by comments about pricing in relation to service and amenities.
Food and Beverage
8.2
Food quality variability noted; some guests liked the breakfast while others found it lacking in variety.
Overall Experience
8.8
Overall, guests felt positive about their stay, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:30

Property Description

Convenient Location in Utrecht's Business District
Holiday Inn Express in Utrecht offers a comfortable stay with individually controlled heating and free breakfast options including continental, vegetarian, and gluten-free. Enjoy the convenience of free WiFi and a 24-hour front desk in this non-smoking property located just 4.6 km from Conference Center Domstad.

Modern Amenities and Services
Experience a restful stay in rooms equipped with a desk, flat-screen TV, and private bathroom. Guests can also make use of the wardrobe, kettle, and complimentary bed linen and towels. Take advantage of the business centre and bike hire services for a productive and leisurely visit.

Explore Nearby Attractions
Located near popular venues like TivoliVredenburg and Conference Center Vredenburg, our hotel is the perfect base for your Utrecht adventures. With Schiphol Airport just 39 km away, book your stay at Holiday Inn Express Utrecht - Papendorp today for a seamless travel experience.

Important information:

Please note that children's cots are only available upon request.

Credit cardholder must match guest name or provide authorization.

The hotel will take authorization in the credit card and the amount will be released within 14 days.

The a la carte restaurant will be temporarily closed between 30th August - 13th September due to holidays of our chef. We still serve delicious pizzas at our bar all week.

The a la carte restaurant will be temporarily closed between 21st to 31st December due to holidays of our chef. We still serve delicious pizzas at our bar all week.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.6
Based on 6654 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.8
Food and Beverage: 8.2
Overall Experience: 8.8
M
Michael • solo_traveller • nl
5
2026-08-30 • via Nuitee
F
Filippo • solo_traveller • it
10
2026-08-29 • via Nuitee
H
Halit • solo_traveller • ge
10
2026-08-29 • via Nuitee
M
Mike • couple • de
7
Alles ok nur zu kalt im Zimmer
Pros:

Sauberkeit

Cons:

Zimmer zu kalt durch die Lüftung

2026-08-29 • via Nuitee
W
w • solo_traveller • nl
8
2026-08-29 • via Nuitee
C
Conchi • family_with_children • es
9
Pros:

Habitación grande y personal de recepción muy bueno.

Cons:

El almuerzo muy poco variado.

2026-08-29 • via Nuitee
S
Stéphanie • solo_traveller • fr
8
Hotel très agréable
Pros:

L'hôtel est très agréable, clair et lumineux, et situé à quelques pas d'un arrêt de bus direct pour le centre d'Utrecht. Nous y avons passé un très bon séjour.

2026-08-28 • via Nuitee
M
Manuel • solo_traveller • es
10
2026-08-28 • via Nuitee
S
Sonia • solo_traveller • nl
8
Aangenaam hotel, makkelijk te bereiken met OV
Pros:

Goed ontbijt, bedden waren goed, mooie kamer, goede deal met green voucher (bij niet iedere dag nieuwe handdoeken, krijg je een voucher)

Cons:

Geen WC borstel aanwezig, sportruimte was aan de kleine kant

2026-08-28 • via Nuitee
M
Mila • solo_traveller • nl
7
2026-08-28 • via Nuitee
N
Nehle • solo_traveller • de
7
Pros:

Die Größe des Zimmers, das Frühstück, das inklusive war

Cons:

Fehlende Ablagemöglichkeiten für Kleidung und mehr, die Kühle im Zimmer, da man die Temperatur nicht höher einschalten konnte, das Zimmer war grundsätzlich etwas in die Jahre gekommen

2026-08-28 • via Nuitee
M
Mila • solo_traveller • nl
7
2026-08-28 • via Nuitee
M
Mila • solo_traveller • nl
7
2026-08-28 • via Nuitee
E
Evelyne • family_with_children • fr
9
Hôtel agréable mais en dehors d’utrecht
Pros:

La chambre très propre et spacieuse, lit confortable les draps sentent bon, belle salle de bain, PDJ copieux.
Personnel agréable.

Cons:

Point Négatif le seul bémol nous avons dû réserver 2 chambres étant avec deux enfants 10 ans et 15 ans mais au lieu de nous attribuer 2 chambres communicantes, ils nous ont attribué 2 chambres situées à chaque bout du couloir, alors que des chambres communicantes existent dans l’hôtel. Celle à côté de la notre l’était ! Pas très malin et pas pratique du tout nous avons dû nous séparer avec mon mari et prendre chacun un enfant pendant que nous aurions pu ouvrir tout bêtement la porte communicante de la chambre d’à côté !
Le gros point négatif ! Ils n’ont pas tenu compte de ma demande lors de ma communication téléphonique avec votre réservation de votre l’hôtel ! Ayant rappelé pour le demander quelques jours avant mon arrivée.

2026-08-28 • via Nuitee
A
António • couple • pt
9
2026-08-27 • via Nuitee
A
Adriaantje • solo_traveller • de
8
2026-08-27 • via Nuitee
G
Gerrit • couple • nl
8
2026-08-27 • via Nuitee
V
Van Rijswijk • couple • nl
8
Prima hotel voor 1 nacht. Doet zakelijk aan.
Pros:

Vriendelijke ontvangst. Sowieso vriendelijk personeel.
Schoon. Fijn bed. Fijne douche. Goed ontbijt bij de prijs inbegrepen.

Cons:

Slechts aan 1 kant van het bed een stopcontact.
De accomodatie is eerder efficiënt dan gezellig. Maar voldeed wel voor 1 nacht.

2026-08-26 • via Nuitee
S
Sébastien • solo_traveller • fr
8
2026-08-26 • via Nuitee
M
Massimiliano • solo_traveller • it
8
Pros:

Pulizia e colazione

Cons:

Bisogna andare con la macchina (parcheggio p+r abbastanza vicino)

2026-08-26 • via Nuitee