Holiday Inn Express Utrecht - Papendorp by IHG

Hotels
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Holiday Inn Express
8.6 (6024 reviews)
Van Deventerlaan 10 , Utrecht , nl

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Limited dining options nearby
Temperature control issues

Categories

Cleanliness
8.2
Several reviews noted cleanliness positively, but there were mentions of problems with the TV and cold room temperatures.
Service
9.2
Consistently praised for friendliness and helpfulness of the staff across multiple reviews.
Location
8.2
Reviews indicated the hotel is in a business area with limited dining options nearby, impacting guest experience.
Room Quality
8.7
Most guests appreciated the modernity of the rooms but noted issues with temperature control and minor TV problems.
Amenities
8.7
Standard amenities were available, but specific requests like extra heating lacked timely response.
Value for Money
8.8
Good value indicated by comments about pricing in relation to service and amenities.
Food and Beverage
8.2
Food quality variability noted; some guests liked the breakfast while others found it lacking in variety.
Overall Experience
8.8
Overall, guests felt positive about their stay, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:30

Property Description

Convenient Location in Utrecht's Business District
Holiday Inn Express in Utrecht offers a comfortable stay with individually controlled heating and free breakfast options including continental, vegetarian, and gluten-free. Enjoy the convenience of free WiFi and a 24-hour front desk in this non-smoking property located just 4.6 km from Conference Center Domstad.

Modern Amenities and Services
Experience a restful stay in rooms equipped with a desk, flat-screen TV, and private bathroom. Guests can also make use of the wardrobe, kettle, and complimentary bed linen and towels. Take advantage of the business centre and bike hire services for a productive and leisurely visit.

Explore Nearby Attractions
Located near popular venues like TivoliVredenburg and Conference Center Vredenburg, our hotel is the perfect base for your Utrecht adventures. With Schiphol Airport just 39 km away, book your stay at Holiday Inn Express Utrecht - Papendorp today for a seamless travel experience.

Important information:

Please note that children's cots are only available upon request.

Credit cardholder must match guest name or provide authorization.

The hotel will take authorization in the credit card and the amount will be released within 14 days.

The a la carte restaurant will be temporarily closed between 30th August - 13th September due to holidays of our chef. We still serve delicious pizzas at our bar all week.

The a la carte restaurant will be temporarily closed between 21st to 31st December due to holidays of our chef. We still serve delicious pizzas at our bar all week.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17.50 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 6024 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.8
Food and Beverage: 8.2
Overall Experience: 8.8
C
Claudia • couple • de
7
2026-05-02 • via Nuitee
V
Vikrant • solo_traveller • in
9
2026-05-02 • via Nuitee
L
Laurentius • solo_traveller • nl
8
Mooi hotel voor ern city trip
Pros:

De bereikbaarheid van het hotel. Dich bij het ov

Cons:

Niets

2026-05-02 • via Nuitee
A
arnold • couple • nl
8
2026-05-02 • via Nuitee
S
Shailesh • solo_traveller • in
8
Pros:

Hotel is very close to the bus stop and the bus takes you to Utrecht Central in 8 minutes.

2026-05-02 • via Nuitee
C
Claudia • couple • br
10
2026-05-02 • via Nuitee
G
Greta • solo_traveller • nl
10
Pros:

We voelden ons heel welkom en het was zo schoon dat het voelde alsof je in een compleet nieuw hotel was. Het personeel was behulpzaam, het parkeren was dichtbij en overdekt en het ontbijt was helemaal prima. De prijs was niet bijzonder hoog terwijl het ontbijt inbegrepen was.

Cons:

Niets viel tegen.

2026-05-01 • via Nuitee
M
Marian • couple • nl
7
Gewoon een goede accommodatie voor een paar dagen Utrecht
Pros:

Rustig gelegen, schoon erg hygiënisch, goed ontbijt, aardige medewerkers en heel goed te parkeren

Cons:

Eindje van het centrum maar wel een bushalte in de buurt dus goed te doen

2026-05-01 • via Nuitee
A
Almizcle • solo_traveller • es
8
Pros:

Hotel moderno. Habitación cómoda y luminosa. Ducha con excelente presión de agua.

Cons:

No hay aparcamiento en la zona, a pesar de estar situado el hotel en el extrarradio de Utrecht. El parking supuso un coste adicional de 20€, por lo que el precio fue mayor de lo inicialmente previsto. Intentamos subir un poco la temperatura de la habitación, pero no fue posible. Las camas eran cómodas, pero el colchón/somier estaba algo cedido. No había zumo natural en el desayuno.

2026-05-01 • via Nuitee
T
Theo • couple • de
2
2026-05-01 • via Nuitee
R
Rianne • couple • nl
8
Pros:

Mooie omgeving, rustige omgeving .
Alles zag er netjes uit.

Cons:

De tussen deur in de slaapkamer, erg eng dat er ineens iemand binnen zou staan. We hadden ook luidruchtige buren tot halverwege de avond!!

2026-05-01 • via Nuitee
L
Linda • solo_traveller • nl
9
2026-05-01 • via Nuitee
K
Kap • solo_traveller • pl
1
Pros:

Nic

Cons:

Wprowadzenie w błąd że meldunek jest 24h przez co starciem 100 €

2026-05-01 • via Nuitee
C
C_Claire • extended_group • fr
10
Un séjour parfait
Pros:

La qualité de l'accueil, chambre parfaite et literie également, pas de restaurant mais il possible de demander une pizza pour se restaurer, excellent petit déjeuner, et le parking bien pratique, d'autant qu'à Utrecht, les parkings sont rares et hyper cher

2026-04-30 • via Nuitee
R
régis • couple • fr
8
Pros:

Le petit dej au top!

Cons:

Parkin payant et pas le choix car pas de place autour
Assez loin de tout

2026-04-30 • via Nuitee
L
Lorena • couple • de
8
2026-04-30 • via Nuitee
D
Dimitrie • couple • be
3
First time and last time
Pros:

Kamer was ok

Cons:

Slecht internet / geen factuur bij uitchecken…dit was nochthans door Booking zo bevestigd!

2026-04-29 • via Nuitee
R
Romane • couple • fr
7
2026-04-29 • via Nuitee
S
SERDAR • family_with_children • tr
6
Kalmak için keyifli
Pros:

Temiz konforlu güzeldi.

Cons:

Kahvaltısı yetersizdi

2026-04-29 • via Nuitee
I
IGBENG • couple • ng
8
2026-04-29 • via Nuitee