The Jensen Potts Point

Hotels
7.9 (1331 reviews)
71 Macleay Street , Sydney , au

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Dry cleaning
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
6.98
Some guests found the cleanliness lacking, particularly in shared areas.
Service
8.45
Staff were friendly but could improve in some instances.
Location
9.49
Multiple reviews praised the excellent location.
Room Quality
7.94
Rooms varied in comfort, with some feeling too small and noisy.
Amenities
6.97
Amenities were basic with some missing items that could enhance the stay.
Value for Money
7.43
Guests had mixed feelings about the value for cost, especially regarding shared bathrooms.
Food and Beverage
7.48
No specific mentions, standard quality for this hotel tier.
Overall Experience
8.45
Positive experiences overall but with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:20

Property Description

Stylish Accommodation in the Heart of Potts Point

Boutique Amenities: The Jensen offers boutique tea/coffee making facilities, premium pillow-top bedding, and fluffy towels for guest comfort. Each room is equipped with a flat-screen TV, wash basin, and full-length mirror.

Convenient Services: Guests have 24-hour access to individual shared bathrooms, with hairdryers, ironing facilities, and power adaptors available through Guest Services. The hotel also provides laundry and dry cleaning services around the clock.

Vibrant Surroundings: Explore Kings Cross Market on Saturdays for organic produce and local food stalls. Nearby Llankelly Place offers multicultural eateries, and Victoria Street features boutique bars just a short walk away.

Book your stay at The Jensen Potts Point for a memorable experience!

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that you must present a valid credit card and photo ID upon arrival. Both the credit card and photo ID must match the name of the person on the booking confirmation.

Please note that for guests booking 5 or more rooms, guests will need to sign the properties Terms of Stay. The property will be in touch after booking.

Please note that this property does not have an elevator/elevator. The 3 levels are accessible via stairs only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Location

Guest Reviews

7.9
Based on 1331 reviews
Cleanliness: 6.98
Service: 8.45
Location: 9.49
Room Quality: 7.94
Amenities: 6.97
Value for Money: 7.43
Food and Beverage: 7.48
Overall Experience: 8.45
J
Javed solo_traveller de
10
2026-08-22 via Nuitee
R
Reece solo_traveller au
10
2026-08-22 via Nuitee
W
Wei Wei solo_traveller au
9
Pros:

Lovely

Cons:

I can hear next door

2026-08-21 via Nuitee
T
Tahlia couple au
10
2026-08-21 via Nuitee
A
Ashlea solo_traveller au
7
2026-08-20 via Nuitee
S
Szymczyk solo_traveller fr
10
2026-08-19 via Nuitee
P
pamela solo_traveller au
9
2026-08-18 via Nuitee
S
Sarah couple au
6
The Jensen Potts Point was a clean hotel and good price
Pros:

The rooms were very clean

Cons:

The bathrooms were outside of the bedrooms and the hotel had no parking, it was a 10 minute walk to the hotel

2026-08-16 via Nuitee
N
niki solo_traveller au
9
Very nice I’ll stay again
Pros:

Location balcony comfortable

2026-08-12 via Nuitee
C
Claudia solo_traveller at
8
Pros:

Balkonzimmer sind groß,
3 Bett Zimmer recht eng.
Bequeme Betten.
Einladendes kleines Hotel.
Gute Lage.

Cons:

Sauberkeit und Betten, Schränke könnte besser sein.

2026-08-12 via Nuitee
T
Tim solo_traveller au
9
2026-08-11 via Nuitee
C
Charmaine solo_traveller sg
6
Ok value but they need to work on their cleanliness
Pros:

The location was pretty good. Just next to the supermarket and near the bus stop (which sometimes only comes every half an hour)

Cons:

It wasn’t the cleanest. I killed two cockroaches during my stay there. Also I had a heating problem. I couldn’t turn the heater on. The staff said they would send someone to look at it but nothing was resolved

2026-08-10 via Nuitee
O
Opie solo_traveller au
6
Pros:

Cleanliness

Cons:

Noise from the bathroom door

2026-08-10 via Nuitee
I
Isaac solo_traveller au
9
2026-08-09 via Nuitee
A
Alexander couple nz
6
Pros:

For an overnight stay and nothing more, it’s fine. It has everything you need.

Cons:

If you are travelling by car, this is not a convenient place to stay. There is nowhere to even stop briefly to unload your luggage. The parking is about 1,200 metres away and very expensive — it cost us $50 for one night.

It is also not particularly close to the city centre, and it takes quite a while to walk there.

The website stated that check-in was available until 11 pm. In reality, when we arrived at 8 pm, the door was locked and nobody answered the phones. The only thing that helped was pressing the emergency button, after which a staff member finally appeared.

2026-08-08 via Nuitee
R
Rudolf couple au
8
2026-08-08 via Nuitee
Y
Yi-Jou Joanne solo_traveller au
7
Good but if the bathroom can be improved.
Pros:

Woolworths Metro is nearby, with plenty of restaurants in the surrounding area. It’s also close to a bus stop, making it convenient to get around.

Cons:

Reception: The service was just okay. The staff were polite, but they didn’t ask how my stay was or make much effort to engage.

Shared bathroom: The shared bathroom and toilet were very small—almost like a matchbox—which made them feel quite cramped.

2026-08-07 via Nuitee
M
Marco couple it
7
Va bene
Pros:

Posizione ottima, ben servita dai mezzi pubblici
Struttura moderna e pulita

Cons:

ci hanno dato la stanza accanto al bagno in comune quindi riposare non è stato semplice a causa del continuo via vai

2026-08-07 via Nuitee
S
Scott family_with_children au
1
Shit
Cons:

That we was given a top floor when we had a child and that it was next to a bath roam I had fallen from stair case and still wasn’t given a bottom floor room I have suffered a twisted angle and now I have been put out off work from the fall wish to get a refund from the service I’m seeking legal advice as it’s poor service

2026-08-06 via Nuitee
Z
Zac solo_traveller au
10
Great choice for a short and comfortable stay.
Pros:

Great choice for a short and comfortable stay.

Cons:

Shared bathrooms could be improved.

2026-08-06 via Nuitee