Douro Palace Hotel Resort & SPA

Hotels
8.8 (2448 reviews)
Lugar do Carrapatelo, Santa Cruz do Douro , Baião , pt

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Scenic location
Comfortable rooms
Cons:
Overpriced food and beverages
Spa and pool temperature

Categories

Cleanliness
8.49
The hotel is described as needing some maintenance and updates to installations.
Service
9.26
Staff is described as friendly and competent, providing good service overall.
Location
9.3
The location, along with scenic views, is frequently praised.
Room Quality
8.75
Rooms are described as comfortable, although some noted issues with the mattress.
Amenities
8.68
Amenities such as the spa and pool were noted, though some users found the spa crowded and the pool temperature unsatisfactory.
Value for Money
8.24
Some guests felt that certain services, like food and spa treatments, were overpriced.
Food and Beverage
8.59
Food quality was praised, but some felt it was expensive compared to local options.
Overall Experience
9.06
Despite some criticisms, overall experience was generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:09

Property Description

Spectacular River Views and Luxurious Amenities

Stylish Rooms with Private Balconies

Gourmet Dining and Elegant Bars

Immerse yourself in luxury at Douro Palace Hotel Resort & SPA, where every detail is designed to enhance your stay. Book now to experience the ultimate blend of relaxation and sophistication.

Important information:

Entry to the thermal area (sauna and Turkish bath) is not allowed for guests under 16 years old.

Please note that the use of a swimming cap is mandatory. Guests can bring their own or purchase one on site.

Please note that the outdoor pool is closed between the 30th of September and the 15th of May.

Access to the relaxation area, the water cascade pool, sauna and hammam is free of charge for guests.

Please note that half board option does not include drinks.

Please note that the Hotel provides transfer between the Sá Carneiro Airport - Porto to the Hotel upon request.

Any addition of extra beds, or cribs is available upon request and approval by the property.

These additional requests will not be included in the full price of the reservation, they will be charged separately anytime during your stay.

When booking 9 or more rooms, different policies and additional supplements may apply. The property will contact guests with further information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 35 per person per night when using an available extra bed.
    People 13 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2448 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.68
Value for Money: 8.24
Food and Beverage: 8.59
Overall Experience: 9.06
N
Nataliya extended_group pt
9
2026-05-16 via Nuitee
H
Helder couple pt
6
Cons:

Cabeceiras de cama com demasiado desgaste (Marcas), wC a acusar desgaste com tampos de sanita demasiado degradados e banheira entupida

2026-05-14 via Nuitee
P
Paulo couple pt
9
Muito agradável e o serviço exelente com uma vista espectacular
Pros:

Limpo e arejado

2026-05-14 via Nuitee
M
Moreira solo_traveller pt
8
2026-05-13 via Nuitee
A
André couple pt
8
Ótimo para uma estadia calma e para ficar no hotel
Pros:

A vista do quarto é espetacular. O quarto era grande e confortável. O edifício do hotel é muito interessante. A piscina interior, a sauna e o banho turco são excelentes comodidades, expectáveis para hotel deste nível.

Cons:

O pequeno-almoço poderia ser melhor para o nível do hotel, mais variedade de comida, melhores pastelarias e ovos mexidos com ovos frescos. Também para um hotel deste nível seria expectáveis walk-in showers.

2026-05-12 via Nuitee
F
FHFC solo_traveller pt
8
2026-05-12 via Nuitee
M
Mira solo_traveller ch
8
2026-05-12 via Nuitee
P
Piller couple ch
5
Kulinarisch top, beim Rest eher Schein als Sein.
Pros:

Das Speisenangebot war sehr vielseitig, sodass wirklich für jeden Geschmack etwas dabei war. Die Qualität der Küche hat uns überzeugt.

Cons:

Die Matratzen waren extrem weich – das ist zwar Geschmackssache, für uns war es jedoch leider etwas unbequem. Ein absolutes No-Go war für uns die Badekappen-Pflicht im Wellnessbereich. Das wirkt nicht mehr zeitgemäß und hat den Entspannungsfaktor im Pool deutlich gemindert.

2026-05-12 via Nuitee
I
Inês solo_traveller pt
10
2026-05-11 via Nuitee
P
Paulo solo_traveller pt
10
Pros:

Staff

Cons:

Nada a registar

2026-05-11 via Nuitee
T
Tiago solo_traveller pt
9
2026-05-10 via Nuitee
P
Pantelidou extended_group gr
9
2026-05-09 via Nuitee
M
Machabert solo_traveller fr
9
Très bon séjour en couple
Pros:

Le cadre. La vue et les équipements de l hôtel Le calme

2026-05-08 via Nuitee
B
Barbara3_29 solo_traveller pt
9
2026-05-07 via Nuitee
S
Salome couple pt
8
2026-05-07 via Nuitee
J
Joao solo_traveller pt
10
Pros:

Localização Vista Funcionarios

Cons:

Colchão da cama muito gasto o nosso fazia um buraco no meio
E as cabeceiras tambem muitas marcas de arranhões

2026-05-07 via Nuitee
M
Maciel couple pt
9
Correu tudo muito bem.
Pros:

O pequeno almoço foi excecional.
Tinha muita variedade e tudo muito bom.

2026-05-05 via Nuitee
D
Dina solo_traveller pt
10
2026-05-05 via Nuitee
J
Jéssica solo_traveller pt
9
2026-05-04 via Nuitee
V
Virgínia couple pt
5
valeu pela zona
Pros:

muito bom pequeno almoço

Cons:

SPA

2026-05-04 via Nuitee