Douro Palace Hotel Resort & SPA

Hotels
8.8 (2465 reviews)
Lugar do Carrapatelo, Santa Cruz do Douro , Baião , pt

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Scenic location
Comfortable rooms
Cons:
Overpriced food and beverages
Spa and pool temperature

Categories

Cleanliness
8.49
The hotel is described as needing some maintenance and updates to installations.
Service
9.26
Staff is described as friendly and competent, providing good service overall.
Location
9.3
The location, along with scenic views, is frequently praised.
Room Quality
8.75
Rooms are described as comfortable, although some noted issues with the mattress.
Amenities
8.68
Amenities such as the spa and pool were noted, though some users found the spa crowded and the pool temperature unsatisfactory.
Value for Money
8.24
Some guests felt that certain services, like food and spa treatments, were overpriced.
Food and Beverage
8.59
Food quality was praised, but some felt it was expensive compared to local options.
Overall Experience
9.06
Despite some criticisms, overall experience was generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:09

Property Description

Spectacular River Views and Luxurious Amenities

Stylish Rooms with Private Balconies

Gourmet Dining and Elegant Bars

Immerse yourself in luxury at Douro Palace Hotel Resort & SPA, where every detail is designed to enhance your stay. Book now to experience the ultimate blend of relaxation and sophistication.

Important information:

Entry to the thermal area (sauna and Turkish bath) is not allowed for guests under 16 years old.

Please note that the use of a swimming cap is mandatory. Guests can bring their own or purchase one on site.

Please note that the outdoor pool is closed between the 30th of September and the 15th of May.

Access to the relaxation area, the water cascade pool, sauna and hammam is free of charge for guests.

Please note that half board option does not include drinks.

Please note that the Hotel provides transfer between the Sá Carneiro Airport - Porto to the Hotel upon request.

Any addition of extra beds, or cribs is available upon request and approval by the property.

These additional requests will not be included in the full price of the reservation, they will be charged separately anytime during your stay.

When booking 9 or more rooms, different policies and additional supplements may apply. The property will contact guests with further information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 35 per person per night when using an available extra bed.
    People 13 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2465 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.68
Value for Money: 8.24
Food and Beverage: 8.59
Overall Experience: 9.06
C
Cristina • solo_traveller • je
10
2026-05-29 • via Nuitee
H
Hans Jörg • solo_traveller • ch
9
Pros:

Das Zimmer, der Pool, der sehr freundliche Empfang.

Cons:

Die Bedienung im Restaurant entspricht nicht einem 4 Sterne Hotel.

2026-05-29 • via Nuitee
C
Catarina Luísa • couple • pt
8
2026-05-28 • via Nuitee
R
Rita • couple • pt
10
2026-05-27 • via Nuitee
J
José • couple • pt
9
Pros:

A vista para o rio

Cons:

Alimentação, a não reposição das cápsulas de café

2026-05-26 • via Nuitee
V
Vânia • couple • ch
10
2026-05-26 • via Nuitee
C
Celeste • couple • pt
9
2026-05-24 • via Nuitee
B
Barbara • couple • ch
10
2026-05-24 • via Nuitee
R
Rosado • solo_traveller • pt
9
Pros:

Clean Pool and Big Spa
Rooms equipped with nice ammenities
Nice staff and very available
Breakfast was really good

Cons:

Bottled water could be free in the rooms
There is nothing else around there, just the hotel.

2026-05-22 • via Nuitee
R
Rafael Azevedo • solo_traveller • pt
10
Pros:

Tudo

Cons:

Acesso

2026-05-21 • via Nuitee
A
António • couple • pt
9
2026-05-21 • via Nuitee
A
Ana Sofia Silva93 • couple • pt
10
2026-05-21 • via Nuitee
S
Susana • couple • pt
8
Pros:

A vista para o rio

Cons:

Não deixaram fazer check-out tardio

2026-05-19 • via Nuitee
I
Isabel • couple • pt
9
Foi muito BOM
Pros:

Espaço muito bom; quarto muito esapçoso, decoração simples mas agradável, Vista soberba.
Piscina e Spa muito bem arranjado e confortável
Limpeza muito cuidada
Funcionários muito simpáticos
Óptimos serviços

2026-05-19 • via Nuitee
T
tal • family_with_children • il
9
מומלץ מאוד!
Pros:

מלון יפייפה עם נוף מטורף! נקי, מסודר ונעים. יש גם חוות חיות ומשחקיה ככה שמתאים מאוד גם עם ילדים.

Cons:

הארוחת ערב רק מ19:30, פחות מתאים עם ילדים קטנים ומאלץ לנסוע 15-20 דקות למסעדות בסביבה.

2026-05-19 • via Nuitee
N
Nogueira • extended_group • pt
8
2026-05-18 • via Nuitee
M
Marcos • solo_traveller • pt
9
2026-05-18 • via Nuitee
N
Nataliya • extended_group • pt
9
2026-05-16 • via Nuitee
P
Paulo • couple • pt
9
Muito agradável e o serviço exelente com uma vista espectacular
Pros:

Limpo e arejado

2026-05-14 • via Nuitee
H
Helder • couple • pt
6
Cons:

Cabeceiras de cama com demasiado desgaste (Marcas), wC a acusar desgaste com tampos de sanita demasiado degradados e banheira entupida

2026-05-14 • via Nuitee